Master Gramado Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Master Gramado Hotel

Garden
A modern hotel lobby with a chandelier, elevators, and a seating area with a lamp.
Minibar, in-room safe, desk, blackout drapes
A poolside area with lounge chairs, an umbrella, and a view of the water.
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056
  • Place, Gramado Central Avenue
    ‪11 min walk‬
  • Place, Mini Mundo
    ‪13 min walk‬
  • Place, Gramado Covered Street
    ‪16 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪86 min drive‬

Room options

Superior Room, 2 Double Beds

  • Sleeps 4
  • Free WiFi

Superior Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Family Room (Superior)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Triple Room Superior

  • 215 sq ft
  • Sleeps 3
  • Free WiFi

Room Superior

  • 215 sq ft
  • Sleeps 4
  • Free WiFi

Family Room (Especial)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Premier Room

  • Mountain view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Room

  • Mountain view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Superior Room, 2 Twin Beds, Accessible

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Classic Twin Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Gramado

Located in Planalto within a short walk of Gramado Central Avenue, Master Gramado Hotel is within a mile (2 km) of other popular sights such as Gramado Covered Street. This 234-room, 3.5-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi.

What's nearby

  • Joaquina Rita Bier Lake - 4 min walk - 0.3 miles
  • Rua Torta - 10 min walk - 0.6 miles
  • Gramado Central Avenue - 11 min walk - 0.6 miles
  • Mini Mundo - 13 min walk - 0.7 miles
  • Gramado Covered Street - 16 min walk - 0.9 miles

Getting around

  • Salgado Filho Intl. Airport (POA) - 113 min drive

Restaurants

  • ‪Cantina Pastasciutta - ‬7 min walk
  • ‪Il Piacere - ‬6 min walk
  • ‪Hector Pizzaria Tematica - ‬5 min walk
  • ‪Maison de la Fondue - ‬10 min walk
  • ‪Malbec Restaurante - ‬7 min walk

About this property

Master Gramado Hotel

Master Gramado Hotel features 2 outdoor pools, a children's pool, and a gym. Self parking is available for BRL 35 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and a conference center.
Guests can expect free WiFi and 50-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include minibars, laptop-compatible safes, and phones.
2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 35 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference center (2,207 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Built in 2012
  • Colonial architecture
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 66 per pet, per day
  • Dogs and cats only
  • 2 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for BRL 110 per night

Property payment types

Important information

Fees

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: BRL 35 per day
  • Pet fee: BRL 66 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 110 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-10 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Gramado Master Palace
Gramado Master Palace Hotel
Master Palace Hotel
Master Premium Gramado Hotel
Master Premium Hotel
Master Premium Gramado
Master Premium
Master Premium Gramado Brazil
Master Gramado Hotel
Master Gramado Brazil

Frequently asked questions

What can I see around Master Gramado Hotel?

This hotel is situated in Planalto within a short 10-minute walk of Gramado Central Avenue and also 15 minutes on foot from Gramado Covered Street. You'll also find Etnias Square and Rua Torta less than a mile away.

How much does it cost to stay at Master Gramado Hotel?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at Master Gramado Hotel on Jun 29, 2026 start from $69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Master Gramado Hotel?

Yes, parking is offered for BRL 35 per day.

Does Master Gramado Hotel feature a casino?

No, Master Gramado Hotel doesn't have a casino.

Will I find an indoor pool at Master Gramado Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Master Gramado Hotel?

There are many amenities for couples at this hotel, including a restaurant and 2 outdoor pools plus some guestrooms feature a private hot tub.

Does Master Gramado Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Master Gramado Hotel have a restaurant with a breakfast menu?

Yes, Master Gramado Hotel serves free buffet breakfast each morning from its restaurant.

Will Master Gramado Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Master Gramado Hotel for a fee of BRL 66 per pet, per day. The property also provides food and water bowls.

Does Master Gramado Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Master Gramado Hotel?

The closest major airport to Master Gramado Hotel is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 23.2 mi away.

Are there rooms with balconies that I can book at Master Gramado Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain and garden views.

Master Gramado Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 490 out of 986 reviews
Rating 8 - Good. 328 out of 986 reviews
Rating 6 - Okay. 113 out of 986 reviews
Rating 4 - Poor. 37 out of 986 reviews
Rating 2 - Terrible. 18 out of 986 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good cost x benefit
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Samuel

Liked: Cleanliness, staff & service
It was Just ok
Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

Marcus Vinícius

Disliked: Property conditions & facilities
Estadia decepcionante. Ficamos 1h30 esperando na fila pelo check-in. Totalmente arcaico o formato e o processo, mesmo com a boa vontade da equipe. Café da manhã não condiz com o valor do hotel. Muitas frituras e bolos prontos. Espaço kids com boa estrutura, mas o som era colocado num volume tão elevado que atordoava as crianças. Hotel muito mal gerido e ultrapassado. Não vale o valor da diária. Insatisfação!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sthefany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamento tem segurança pois tem portaria, caso precise tem manobrista, logo vale o valor pago. Área infantil gratuita pros hóspedes, fui com criança e amei, tem brinquedos pra todas as idades. A piscina é incrível não cheguei a ir por falta de tempo mas a vista da piscina é lindaaaaa e tem área com mesa próximo a piscina. Vista do quarto era incriveeeeeel e com sacada. Café da manhã foi muito bom. Os corredores não fedem a comida, tem um excelente sistema de exaustão pra cheiro. Quarto limpo e a limpeza é feita logo pela manhã de forma bem eficiente. Localização perfeita dá pra ir andando pro centro de boa. Em resumo hotel excelente 1000/10.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Rafaela

Liked: Cleanliness, property conditions & facilities
Quarto limpo e roupas de cama cheirosas. Atendimento ruim. Ótima localização
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities
Maravilhosa, estrutura bem legal e funcional
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

RODRIGO

Liked: Staff & service, amenities
Fiquei decepcionado. Escolhi o Master Gramado porque há muito tempo estive no hotel, além das fotos e status de boa hospedagem que aparecem nas avaliações dos apps. Mas parece que o hotel foi um pouco (nem tão pouco) abandonado... piso manchado, paredes estufadas por infiltração, com marcas de água escorrendo... moldura da janela caindo, lustres enferrujados, carpete com rasgos e relevos... móveis gastos, com quinas quebradas... mato nascendo na área externa, inclusive no ambiente da piscina... Decepcionante também o café da manhã, fraco para o nível de hotel que se pretende vender... Havia um evento e a parte envidraçada para o vale estava inacessível, uma pena restringir os outros hóspedes. Outra: com diárias de R$ 500,00, ainda têm coragem de cobrar estacionamento dos hóspedes, com a desculpa de que é terceirizado... A equipe, no entanto, bem atenciosa e simpática, mas de longe o que ficou foi a má impressão de um prédio largado e com serviço que não condiz com o status que se apresenta.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Fabricio

Disliked: Cleanliness
Piscina fria Check in demorado mais de 40 minutos esperando,e o chá que havia na recepção colocaram apenas uma térmica ao acabar não providenciaram reposição em 24 HS,e muitas garrafas de cerveja espelhadas sem ninguém para limpar
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vinicius F

Liked: Cleanliness, staff & service, amenities
Quarto maravilhoso, estadia perfeita. Ar-condicionado barulhento, mas me acostumei com o som
Stayed 1 night in Feb 2026
Verified

8/10 Good

Valkiria

Liked: Cleanliness, staff & service, amenities
Bom
Stayed 1 night in Feb 2026
Verified

8/10 Good

Márcia

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Pascoal

Liked: Cleanliness, staff & service, amenities
Cama muito boa, travesseiro bom, limpeza excelente. Ótimo custo benefício. Espaço Kids e monitores excelentes!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

gustavo

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es hermoso. La habitación muy espaciosa y confortable. El salón de juegos para los chicos es muy lindo y completo, se pueden quedar jugando en un ambiente entretenido y controlado. El personal siempre muy amable y atento a los huéspedes. La pasamos muy bien, esperamos poder volver.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, amenities
Equipe gentil e acolhedora!! Hotel bem localizado, café da manhã maravilhoso! Hotel perfeito para estadia com crianças, o Topete é um amor, a sala Kids é enormeeee! Recomendo.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paloma

O hotel é ótimo. Perto do centro, dá para ir a pé. O café da manhã é variado, atende bem, as comidas são gostosas. O quarto é limpo sempre, as toalhas
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

Mônica

Já um pouco antigo. Para ser Gramado o café deixa a desejar
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities
O quarto é muito grande, a brinquedoteca com reacreação é maravilhosa
Stayed 4 nights in Jan 2026
Verified

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eu não esperava um hotel tão velho.. Vamos começar pelo atendimento na recepção que foi bem ruim e bem bagunçada. hotel, móveis, sofá tudo muito velho e precário. Chegando no hotel descubro que a piscina que no anúncio é foto de maquete é fria e suja. Quartos velhos, com pintura muito mal feita, paredes sujas o banheiro então limpeza péssima. Não voltarei e muito menos vou recomendar.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Julio César Vicente

Liked: Cleanliness, staff & service, amenities
Hotel bom,café da manhã ótimo,o jantar que estava incluso na diária era simples e mesmo indo jantar as 19:00 que foi o horário que começa ser servido,a carne já estava fria,a piscina é boa e tem uma vista legal,porém não é muito grande pelo tanto de hóspedes que tem no hotel e como não tem ninguém pra cuidar,as pessoas acabam fazendo o que bem entendem,tinha gente bebendo cerveja long neck dentro da piscina,crianças pulando de cabeça,além de molhar todas as nossas coisas que estavam na cadeira,com os pulos,ficavam gritando,como se a piscina fosse só deles e os pais apoiando,liguei pra recepção do hotel pra avisar e fui informado que uma pessoa iria lá “Dar uma olhada” e depois de uns 30 minutos veio um rapaz que realmente só olhou e saiu,não falou nada,emfim,o hotel em si é bom,mas oque me fez escolher o hotel,foi a piscina e no fim eu eu minha esposa não conseguimos aproveitar quase nada,pagamos 2 diárias e ficamos mais no quarto do que na piscina,na academia a mesma coisa,crianças brincando com a bola de pilates e chutando nos outros,mesmo que sem querer encomoda,o hotel tem tudo pra ser bom,se colocassem alguém pra cuidar na piscina e melhorassem o jantar,ficaria 100%!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Chrisley

Liked: Cleanliness
a localização e o espaço do hotel
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

WILLIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O café da manhã e janta precisa melhorar a variedade.
Stayed 13 nights in Dec 2025
Verified

10/10 Excellent

LUIS FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom. Excelente localização
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, amenities
Localização muito boa e café da manhã excelente.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MARCO T V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel! Excelente atendimento! Excelente localização! O parquinho infantil é maravilhoso! As crianças já querem voltar! Parabéns! Show de bola!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

luiz eduardo

Liked: Cleanliness, staff & service, amenities
Esse hotel sempre nos surpreende positivamente, qualidade dos apartamentos, espaco kids, café da manhã excelente, sua localização e estrategica
Stayed 7 nights in Dec 2025