6/10 Okay
Ulf
Traveled with family and small children
Jun 18, 2025
Liked: Cleanliness, amenities
We have stayed at the Galvez many times over the years. This time it was the Grand Galvez and part of Marriott.
The location is fantastic, the pool area - while crowded in the afternoon - is very pleasant and great place to play with kids. There is now a Beach Club, which provides hotel guests with sun chairs and umbrellas - directly across from the hotel. These are free, we used to have to rent or bring our own. This is all very good and helped make the trip pleasant.
As we booked through Orbitz, the management did not extend the Marriott Bonvoy Gold privileges. Not understandable to me.
The Monarch restaurant is overpriced and not worth it. We returned under-cooked scallops and unopened mussels in a pasta. The grilled catch of the day felt like leftover from lunch reheated.
The hotel is remodeled, but infrastructure has not improved. I had one hot shower, otherwise the water would not get warm. Our mattresses were probably pre-pandemic, with springs so compressed one rolled into the middle.
Generally, food service was slow and uneven. While the hotel likes to brand itself as luxury and grand, it definitely is just normal, with some kins in the gears.
Because of the location and amenities, we likely will return, but plan to use different dining and breakfast options.
Ulf
Stayed 3 nights in Jun 2025
