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Best Western Galena Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Reception
Lobby sitting area
Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Indoor pool, outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
9923 West US Route 20, Galena, IL, 61036
  • Place, Grant Home
    ‪8 min walk‬
  • Place, Grant Park
    ‪11 min walk‬
  • Place, Belvedere Mansion
    ‪13 min walk‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

7.6 out of 10
Good
(5 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(32 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(20 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.2 out of 10
Wonderful
(5 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(8 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible, Jetted Tub

8.0 out of 10
Very good
(5 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Galena

Best Western Galena Inn & Suites is a short stroll from Grant Home and Washburne House Historic Site. This 42-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and an indoor pool.

What's nearby

  • Grant Home - 8 min walk - 0.5 miles
  • Grant Park - 11 min walk - 0.6 miles
  • Belvedere Mansion - 13 min walk - 0.7 miles
  • Old Market House - 18 min walk - 1.0 mile
  • Dowling House - 19 min walk - 1.0 mile

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • ‪Casey's General Store - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Bread & Vine - ‬18 min walk
  • ‪Fried Green Tomatoes - ‬3 min drive
  • ‪Galena Roasters - ‬20 min walk

About this property

Best Western Galena Inn & Suites

Best Western Galena Inn & Suites features an indoor pool, an outdoor pool, and a 24-hour gym. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include free WiFi in public areas, a hot tub, and a 24-hour business center.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Designer

Best Western Designer Galena

Best Western Designer Inn

Best Western Designer Inn Galena

Designer Inn

Best Western Designer Hotel Galena

Best Western Galena

Galena Best Western

Best Galena & Suites Galena

Best Western Designer Inn Suites

Best Western Galena Inn & Suites Hotel

Best Western Galena Inn & Suites Galena

Best Western Galena Inn & Suites Hotel Galena

Frequently asked questions

What's there to see around Best Western Galena Inn & Suites?

This hotel is located in Galena, a short 8-minute walk from Grant Home and also 14 minutes on foot from Grant Park. You'll also find Belvedere Mansion and Old Market House less than a mile away.

How much does it cost to stay at Best Western Galena Inn & Suites?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Best Western Galena Inn & Suites on May 17, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Galena Inn & Suites?

Yes, extended and self parking are offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Best Western Galena Inn & Suites feature a casino on the premises?

No, Best Western Galena Inn & Suites doesn't have a casino.

Is there an indoor pool at Best Western Galena Inn & Suites?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Best Western Galena Inn & Suites?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an outdoor pool and a hot tub.

Does Best Western Galena Inn & Suites have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Galena Inn & Suites feature a restaurant that includes a breakfast menu?

Best Western Galena Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Does Best Western Galena Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Galena Inn & Suites though service animals are welcome.

Does Best Western Galena Inn & Suites have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Galena Inn & Suites?

The closest major airport to Best Western Galena Inn & Suites is Dubuque, IA (DBQ-Dubuque Regional), which is 23.3 mi away (30 minutes by car).

Are there rooms with balconies at Best Western Galena Inn & Suites?

Yes, some guestrooms at Best Western Galena Inn & Suites offer a balcony.

Best Western Galena Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 499 out of 1000 reviews
Rating 8 - Good. 275 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Dustin

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room wasn’t ready or clean at 3pm. Cold water didn’t work on the hot tub to cool it down. Ice machine at the hotel didn’t work. The employee at the check in did great to help. No knock on him. He did the best he could with what he was given.
Stayed 1 night in Jan 2026

2/10 Terrible

Silvia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was extremely disappointed with my stay at this location and would not recommend it. The room and facilities were outdated and poorly maintained. There were no updated outlets or usable plugs—the outlets were so loose that it was difficult to plug anything in or keep chargers connected. During our stay, I was bitten by bed bugs. I have included photos showing the bites that appeared afterward. This is completely unacceptable and raises serious cleanliness and health concerns. The sauna was not functional—it was cold, and there was no visible temperature control or indication that it was working at all. Additionally, there was visible mold on the divider between the indoor and outdoor pool areas, which is especially concerning in a humid environment where cleanliness should be a top priority. To make matters worse, the staff experience was unpleasant. The woman working during breakfast was rude and refused to allow us, as paying guests, to change the TV channel. This interaction felt unnecessary and unprofessional. The only positive part of this stay was the woman who checked us in — she was kind, helpful, and professional. Unfortunately, that was the only bright spot. Between the bed bug bites, mold, non-functioning amenities, outdated electrical outlets, and poor customer service, this stay was not worth the cost. I strongly suggest management address these issues immediately for the safety and comfort of future guests.
Bites I've gotten
More bites
The moldy pool curtains
Stayed 3 nights in Jan 2026

2/10 Terrible

cooper

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was absolutely disgusting with stains on the sheets and the smoke detector hanging from wires door trim falling off and smelled absolutely disgusting. Clearly the first floor flooded and they never dealt with it correctly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Dec 2025

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Great decor in the suite and thoroughly enjoyed our time! Would stay there again!
Stayed 1 night in Sep 2025

8/10 Good

Deborah

Stayed 1 night in Jan 2026

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and front desk person was super friendly. Bed was comfortable
Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, well furnished, a comfortable bed, and a great shower. Breakfast was very good with lots of options. Staff was also very friendly and very helpful.
Stayed 2 nights in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
The room was clean, big, comfortable. Staff very friendly and pleasant and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Mayra

Stayed 2 nights in Dec 2025

8/10 Good

Bradley

Traveled with family
Liked: Cleanliness, amenities
Shower pressure, comfortable beds
Stayed 2 nights in Dec 2025

8/10 Good

Rick

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025

6/10 Okay

Dina

Traveled with family
Liked: Staff & service
Only had coffee and water. We use Best Western all the time!! This Hotel needs a fresh make over rooms smell musty. We came to Galena for the first time, being the town that it is for Christmas and how many people visit your corporate office need to get this place festive and redone if you need help give me a call!! Not the warm feeling I expected with the other Best Western we have stayed!
Stayed 2 nights in Dec 2025

10/10 Excellent

Bryan

Stayed 2 nights in Dec 2025

2/10 Terrible

Andrea

Stayed 2 nights in Dec 2025

10/10 Excellent

Rhonda

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
room was clean and very large. not your average hotel room. staff was nice and friendly
Stayed 2 nights in Dec 2025

4/10 Poor

Deborah, North Liberty

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The mattresses were absolutely terrible! Both of the queen beds in our room were awful! Very limited breakfast menu. The chair at the desk was tattered and broken. The dispensers in the shower had both the conditioner and body wash were completely empty. The rooms were spacious with a nice small outside balcony
Stayed 2 nights in Dec 2025

8/10 Good

Deborah

Stayed 2 nights in Dec 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was quite warm Temperature outside was MINUS 10 degrees breakfast was average staff was very welcoming
Stayed 2 nights in Dec 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super smooth. They sang Happy Anniversary to us. The only thing we can really complain about was the Tv didn’t show the picture on the screen and also the Toilet in the bathroom was loose. But overall the hotel and staff were amazing. Definitely will be stay here again in the future
Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The fantasy suite was awesome!
Stayed 1 night in Dec 2025

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not do breakfast at the hotel. Everything was great except for the leaking bathtub faucet.
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Stayed 2 nights in Dec 2025

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