We checked in around 1 a.m. and woke up to cockroaches in the kitchen, bathrooms, our dog’s food and water bowls — and even in the bed. I contacted the host immediately and kindly requested a refund, as the home was clearly not sanitary or safe to stay in. While the host acknowledged the issue and said she understood if we left early, she still refused to issue a refund.There is a pull-out couch (which I don’t believe was listed — a small plus), but the cushions had holes, the backyard was mostly dirt (not ideal if you have pets), and the screen door was broken. The pool had a large vacuum in it that took up most of the space and a sign saying not to remove it… not sure how guests are expected to enjoy the pool like that.I truly wanted to love this place — the decor is beautiful — but the cockroach issue and the host’s lack of accountability made this a stay I cannot recommend.