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Hotel New Otani Hakata

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel New Otani Hakata

Exterior
Lobby
In-room safe, desk, iron/ironing board, free WiFi
Concierge desk
A hotel entrance with two uniformed staff members standing in front.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004
  • Place, Yanagibashi Rengo Market
    ‪1 min walk‬
  • Place, Tenjin Underground Mall
    ‪9 min walk‬
  • Place, Canal City Hakata
    ‪10 min walk‬
  • Airport, Fukuoka (FUK)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Corner Suite Double

A hotel lobby with a marble floor, a central floral arrangement, and a modern chandelier.

Corner Suite Double

  • Sleeps 2
  • Free WiFi

View all photos for Executive Twin Room - Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Executive Twin Room - Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Executive Twin Non-Smoking

A modern bathroom with a large mirror, a round sink, a shower, and a glass-enclosed toilet.

Executive Twin Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Executive Twin Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Moderate Single or Moderate Twin (Single Use), Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use), Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Moderate Twin, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and sliding doors.

Japanese Room, Non Smoking

  • 850 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Futons
  • Free WiFi

View all photos for Connecting Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room, Non Smoking

  • 646 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds
  • Free WiFi

View all photos for Moderate Twin with Extra Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin with Extra Bed, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Semi Double Room Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Double Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Corner Suite Double Room

Corner Suite Double Room | In-room safe, desk, iron/ironing board, free WiFi

Corner Suite Double Room

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Double Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Moderate Single or Moderate Twin (Single Use), Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use), Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Moderate Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Twin, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Double Room, Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Executive Double Room, Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Smoking - Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Twin Room Smoking - Breakfast included

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room Smoking - Breakfast included

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Twin Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room Non Smoking - Breakfast Included

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Connecting Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Semi Double Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room Non Smoking - Breakfast Included

  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Moderate Double Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room Non Smoking - Breakfast Included

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Japanese Room Non Smoking - Breakfast Included

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and sliding doors.

Japanese Room Non Smoking - Breakfast Included

  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Moderate Double Room Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room Smoking - Breakfast Included

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Twin (Breakfast) Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin (Breakfast) Smoking

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Moderate Twin Triple Use (Breakfast) Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin Triple Use (Breakfast) Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Moderate Twin (Breakfast) Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin (Breakfast) Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room (Breakfast Included)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room (Breakfast Included)

  • 570 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, Non Smoking (Breakfast Included)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Breakfast Included)

  • 570 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Japanese-Western Room, Non Smoking

A traditional tatami room with a low table and chairs, a shoji screen, and a view of greenery outside.

Japanese-Western Room, Non Smoking

  • 1 bedroom
  • Sleeps 12
  • 2 Large Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Japanese-Western Room, Non Smoking (Breakfast Included)

A hotel room with two beds, a small table, a chair, and a window with a view of greenery.

Japanese-Western Room, Non Smoking (Breakfast Included)

  • 1 bedroom
  • Sleeps 12
  • 2 Large Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Moderate Large Twin Type B Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Large Twin Type B Non Smoking

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Moderate Large Twin Type B, Non Smoking, BF

In-room safe, desk, iron/ironing board, free WiFi

Moderate Large Twin Type B, Non Smoking, BF

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

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About the neighborhood

Fukuoka

Located in Chuo Ward within a short walk of Tenjin Underground Mall, Hotel New Otani Hakata is within a mile (2 km) of other popular sights such as Canal City Hakata. This 372-room, 4-star hotel welcomes guests with conveniences like 4 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Yanagibashi Rengo Market - 1 min walk - 0.1 miles
  • Tenjin Underground Mall - 9 min walk - 0.5 miles
  • Canal City Hakata - 10 min walk - 0.6 miles
  • Fukuoka Mitsukoshi Department Store - 12 min walk - 0.7 miles
  • Fukuoka Anpanman Children's Museum - 18 min walk - 1.0 mile

Getting around

  • Watanabe-dori Station - 1 min walk
  • Yakuin Station - 6 min walk
  • Fukuoka Airport (FUK) - 17 min drive

Restaurants

  • ‪麦衛門 - ‬2 min walk
  • ‪KAMAKIRI COFFEE TAKASAGO - ‬10 min walk
  • ‪拉麺帝国 - ‬3 min walk
  • ‪グリーンハウス - ‬1 min walk
  • ‪やま中 - ‬1 min walk

About this property

Hotel New Otani Hakata

Guests staying at Hotel New Otani Hakata enjoy free WiFi in public areas, laundry facilities, and a reception hall. Self parking is available for JPY 1500 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a hair salon, a porter/bellhop, and a vending machine.
Guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Refrigerators, electric kettles, and safes are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 2,200 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Green house
  • Sembazuru
  • Taikanen
  • The Castillian Room

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • In-room massages

Accessibility

  • No elevator
  • Thin carpet in room

More

  • 14 floors
  • Ballroom
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 2200 for children
  • Self parking fee: JPY 1500 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

Is free cancellation available at Hotel New Otani Hakata?

Hotel New Otani Hakata offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel New Otani Hakata?

As of Jul 9, 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Hakata on Jul 12, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel New Otani Hakata?

This hotel is situated in Chuo Ward within a short 16-minute walk of Canal City Hakata and also 8 minutes on foot from Tenjin Underground Mall. You'll also find Mizuho PayPay Dome Fukuoka and Fukuoka Anpanman Children's Museum within a short drive.

Is parking available on site at Hotel New Otani Hakata?

Yes, parking is offered for JPY 1,500 per day. An electric car charging station is also available for guests.

Does Hotel New Otani Hakata have a casino?

No, Hotel New Otani Hakata doesn't have a casino.

Will I find an indoor pool at Hotel New Otani Hakata?

No, there is no indoor pool at this hotel.

Is Hotel New Otani Hakata a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as 4 restaurants and a bar/lounge.

Does Hotel New Otani Hakata have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel New Otani Hakata have a restaurant with a breakfast menu?

Yes, Hotel New Otani Hakata has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel New Otani Hakata allow pets to stay for free?

No, pets aren't allowed at Hotel New Otani Hakata.

Does Hotel New Otani Hakata have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hotel New Otani Hakata?

The closest major airport to Hotel New Otani Hakata is Fukuoka Airport (FUK), which is 3.2 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Hotel New Otani Hakata?

No, you won't find guestrooms with balconies at Hotel New Otani Hakata.

Hotel New Otani Hakata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1126 reviews
Rating 8 - Good. 318 out of 1126 reviews
Rating 6 - Okay. 85 out of 1126 reviews
Rating 4 - Poor. 17 out of 1126 reviews
Rating 2 - Terrible. 12 out of 1126 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nitaya

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel excellent staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nitaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and excellent service
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nitaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and great service
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nitaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and excellent service
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yin Bing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff speak good English too. I had a happy stay here.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

KEI CHUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff 👍👍; convenient location (very close to metro station); neat and tidy room
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

nisaa

Liked: Cleanliness, staff & service, amenities
beautiful hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

DESMOND

Liked: Cleanliness, amenities, property conditions & facilities
Stellar staff, spacious room, old luxurious feel.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was the best one we had in Japan with all staff courteous, helpful and good at speaking English. Importantly there was plenty of place for the luggages in the room which is rare! It was very well located.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Hiroyuki

Liked: Cleanliness, amenities, property conditions & facilities
A gorgeous hotel! One-level more excellent than others.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
Excellent staffing
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Nice and friendly staff, great amenities, and clean and spacious room.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Maila

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff are courteous. Good location.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Jong gwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is easy access to tenjin and hakata districts. I had enjoyed shopping and delicious authentic japanese food.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

NGAI CHI

Liked: Cleanliness, staff & service, amenities
very nice hotel , have every thing i needed , room is spacious and comfy , enjoy it!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jin Rui

Liked: Cleanliness, amenities, property conditions & facilities
convenient location with lots of great food around!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness
Excellent property, clean, wonderful staff, very good breakfast and three minutes to the metro station.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious. Staffs are very kind and helpful.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is a little dated but the staff were outstanding. Beds are definitely on the hard side even for Japan standards but they accommodated and actually switched out my mattress when I was out. Breakfast buffet had lots of good quality options. Location is great.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Susan Tomoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location near train station, bus stop, supermarket and convenience stores. Excellent cafe on 1st floor. What makes this hotel exceptional is the staff and service they provide. Bellhop was there to assist with our luggage as soon as we arrived, check-in staff
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Norihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large Clean Room! Hospitable and Helpful Staff Quiet area Near Convenience Stores Near Restaurants Between Hakata and Tenjin areas
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Prisca

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. The room was spacious.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bedroom and excellent services representative. Late check out and welcome drink were rewarded. Overall rating is Excellent.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

tit leung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice will come again
Stayed 4 nights in Nov 2025

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