Hotel New Otani Hakata

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel New Otani Hakata

Exterior
Lobby
Concierge desk
In-room safe, desk, iron/ironing board, free WiFi
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004
  • Place, Yanagibashi Rengo Market
    ‪1 min walk‬
  • Place, Tenjin Underground Mall
    ‪9 min walk‬
  • Place, Canal City Hakata
    ‪10 min walk‬
  • Airport, Fukuoka (FUK)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Executive Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Moderate Single or Moderate Twin (Single Use), Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Moderate Twin, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Japanese Room, Non Smoking

  • 850 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Futons
  • Free WiFi

Connecting Room, Non Smoking

  • 646 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds
  • Free WiFi

Moderate Twin with Extra Bed, Non Smoking

8.8 out of 10
Excellent
(34 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Semi Double Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Deluxe Twin Room

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Moderate Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Run of House

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

Corner Suite Double Room

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Executive Double Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Executive Double Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Executive Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Moderate Single or Moderate Twin (Single Use), Smoking

8.0 out of 10
Very good
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Moderate Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Moderate Twin, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Executive Double Room, Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Executive Double Room, Smoking - Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Executive Twin Room Smoking - Breakfast included

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Executive Twin Room Non Smoking - Breakfast Included

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Connecting Room Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Semi Double Room Non Smoking - Breakfast Included

  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Moderate Double Room Non Smoking - Breakfast Included

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Japanese Room Non Smoking - Breakfast Included

  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

Moderate Double Room Smoking - Breakfast Included

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Moderate Twin (Breakfast) Smoking

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Moderate Twin Triple Use (Breakfast) Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Moderate Twin (Breakfast) Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Twin Room (Breakfast Included)

  • 570 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Double Room, Non Smoking (Breakfast Included)

  • 570 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Japanese Room, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons
  • Free WiFi

Japanese Room Non Smoking - Breakfast Included

  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons
  • Free WiFi

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About the neighborhood

Fukuoka

Located in Chuo Ward, Hotel New Otani Hakata is within a mile (2 km) of popular sights such as Canal City Hakata and Fukuoka Anpanman Children's Museum. This 372-room, 4-star hotel welcomes guests with conveniences like 4 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Yanagibashi Rengo Market - 1 min walk - 0.1 miles
  • Tenjin Underground Mall - 9 min walk - 0.5 miles
  • Canal City Hakata - 10 min walk - 0.6 miles
  • Acros Fukuoka Symphony Hall - 13 min walk - 0.7 miles
  • Fukuoka Anpanman Children's Museum - 18 min walk - 1.0 mile

Getting around

  • Watanabe-dori Station - 1 min walk
  • Yakuin Station - 6 min walk
  • Fukuoka Airport (FUK) - 17 min drive

Restaurants

  • ‪麦衛門 - ‬2 min walk
  • ‪BISTRO LA ATORI - ‬3 min walk
  • ‪KAMAKIRI COFFEE TAKASAGO - ‬10 min walk
  • ‪ピッツェリア ファリーナ - ‬2 min walk
  • ‪やま中 - ‬1 min walk

About this property

Hotel New Otani Hakata

Guests staying at Hotel New Otani Hakata enjoy free WiFi in public areas, laundry facilities, and a vending machine. Self parking is available for JPY 1500 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a hair salon, a ballroom, and a porter/bellhop.
Guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, electric kettles, and safes are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 2,200 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Green house
  • Sembazuru
  • Taikanen
  • The Castillian Room

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 14 floors
  • Ballroom
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 2200 for children
  • Self parking fee: JPY 1500 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

Is free cancellation available at Hotel New Otani Hakata?

Hotel New Otani Hakata offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel New Otani Hakata?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Hakata on Jun 1, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel New Otani Hakata?

This hotel is situated in Chuo Ward within a short 16-minute walk of Canal City Hakata and also 20 minutes on foot from Fukuoka Anpanman Children's Museum. You'll also find Ohori Park and Port of Hakata within a short drive.

Is parking available on site at Hotel New Otani Hakata?

Yes, parking is offered for JPY 1,500 per day. An electric car charging station is also available for guests.

Does Hotel New Otani Hakata have a casino?

No, Hotel New Otani Hakata doesn't have a casino.

Will I find an indoor pool at Hotel New Otani Hakata?

No, there is no indoor pool at this hotel.

Is Hotel New Otani Hakata a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as 4 restaurants and a bar/lounge.

Does Hotel New Otani Hakata have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel New Otani Hakata have a restaurant with a breakfast menu?

Yes, Hotel New Otani Hakata has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel New Otani Hakata allow pets to stay for free?

No, pets aren't allowed at Hotel New Otani Hakata though service animals are welcome.

Does Hotel New Otani Hakata have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hotel New Otani Hakata?

The closest major airport to Hotel New Otani Hakata is Fukuoka Airport (FUK), which is 3.2 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Hotel New Otani Hakata?

No, you won't find guestrooms with balconies at Hotel New Otani Hakata.

Hotel New Otani Hakata Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1104 reviews
Rating 8 - Good. 309 out of 1104 reviews
Rating 6 - Okay. 80 out of 1104 reviews
Rating 4 - Poor. 15 out of 1104 reviews
Rating 2 - Terrible. 9 out of 1104 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location: Hakata is not like Osaka or Tokyo, very quiet streets, from a 10/10 traffic with two big cities, you’ll see it being a 2/10 all day. Location is dead on right outside a station. Easy access, 711 and restaurant and grocery right at its reach. However, going to site see and shopping isnt like as fast as tokyo or osaka, still easy access. Hotel: Super grand, my partner and I felt like we were in the movie “home alone 2.” The hotel service, entrance, and itself has so many restaurants INSIDE! It was amazing. Room: HUGE, only hotel i could lay out 2 fullsize luggage. Clean, bed was great. Bath was big. Cleanliness was spectacular. Easy recommendations for me and my partner
Stayed 2 nights in Feb 2026

6/10 Okay

Haw Shen, Singapore

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Dated and vintage, time for a make over. The price is not worth for old hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Hiroyuki

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
A gorgeous hotel! One-level more excellent than others.
Stayed 1 night in Feb 2026

10/10 Excellent

DESMOND

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stellar staff, spacious room, old luxurious feel.
Stayed 5 nights in Jan 2026

10/10 Excellent

Prisca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. The room was spacious.
Stayed 1 night in Jan 2026

6/10 Okay

Araceli

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are very outdated. The lobby is nice, staff were helpful and kind yet the rooms need to be remodeled.
Stayed 2 nights in Jan 2026

8/10 Good

Maila

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff are courteous. Good location.
Stayed 6 nights in Jan 2026

6/10 Okay

Vi ping

Traveled with family
Liked: Cleanliness
Close to many restaurants and right next to the subway. Easy to get to hakata station, tenjin underground shopping mall, walkable to Canal city. Room was clean and quiet, a bit outdated.
Stayed 4 nights in Jan 2026

6/10 Okay

Lorraine

Traveled with family and small children
Disliked: Cleanliness, amenities
The staff at reception was friendly and tried their best to communicate. However, our welcome drinks was not mentioned at all during check-in and throughout our stay and the rooms were pretty dated. Housekeeping were not the best either as we took photos of stuff left behind by previous guest at prominent area such as headboard of beds.
Stayed 3 nights in Dec 2025

8/10 Good

Tak

Stayed 2 nights in Dec 2025

8/10 Good

Yuji, Dublin

Liked: Cleanliness, amenities, property conditions & facilities
Clean roon
Stayed 1 night in Dec 2025

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby was nice. The room was in poor condition and worst of the beds were very narrow. They expect 2 adults to fit on a bed 110 cms wide.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Dec 2025

10/10 Excellent

Chee Peng

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent. We got a big room. 4 futon and 2 bed for 4 of us to choose. I enjoy the bed while my fam used the futon. 2 toilets and 1 bath room. Amazing. Location is good, walkable to shopping areas. Breakkfast options in hotel very good too.
Stayed 2 nights in Dec 2025

10/10 Excellent

Charmaine

Stayed 2 nights in Nov 2025

10/10 Excellent

SEONGUK

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

8/10 Good

ShinKai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent 2 nights in the hotel,
Stayed 1 night in Nov 2025

8/10 Good

catherine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nearby subway and walkable to minami tenjin for dining
Stayed 3 nights in Nov 2025

10/10 Excellent

Roland, Palo Alto

Stayed 2 nights in Nov 2025

10/10 Excellent

Christina

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and friendly staff, great amenities, and clean and spacious room.
Stayed 4 nights in Nov 2025

10/10 Excellent

Violet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Jin Hyung

Stayed 1 night in Nov 2025

8/10 Good

Suzan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
good breakfast
Stayed 4 nights in Nov 2025

10/10 Excellent

Kiyomi

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The staff was very courteous. Hotel is next to a subway station. Highly recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

nisaa

Traveled with family
Liked: Cleanliness, staff & service, amenities
beautiful hotel
Stayed 1 night in Nov 2025