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Hotel ARENA am Zoo

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Restaurant
Economy Single Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Front of property
Triple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
Theobald-Christ Strasse 19, Frankfurt, HE, 60316
  • Place, Frankfurt Zoo
    ‪3 min walk‬
  • Place, European Central Bank
    ‪6 min walk‬
  • Place, MyZeil
    ‪15 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪21 min drive‬

Room options

View all photos for Comfort Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Comfort Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Comfort Studio

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Economy Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Frankfurt

Located in Ostend, Hotel ARENA am Zoo is within a 5-minute walk of Frankfurt Zoo and within 15 minutes of other popular attractions like European Central Bank. This 46-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out. It's connected to the convention center in central Frankfurt and also close to Frankfurt Cathedral and MyZeil.

What's nearby

  • Frankfurt Zoo - 3 min walk - 0.2 miles
  • European Central Bank - 6 min walk - 0.4 miles
  • Frankfurt Cathedral - 12 min walk - 0.7 miles
  • MyZeil - 15 min walk - 0.8 miles
  • Römerberg - 15 min walk - 0.8 miles

Getting around

  • Zoo U-Bahn - 2 min walk
  • Frankfurt (Main) Ost Station - 10 min walk
  • Frankfurt Airport (FRA) - 30 min drive

Restaurants

  • ‪Yufi Döner - ‬6 min walk
  • ‪Ho Guom - ‬6 min walk
  • ‪Ong Tao Vegan - ‬5 min walk
  • ‪Offonoff - ‬5 min walk
  • ‪Cafe Imbiss Jannis - ‬4 min walk

About this property

Hotel ARENA am Zoo

At Hotel ARENA am Zoo, guests have access to free WiFi in public areas, express check-in, and express check-out. Self parking is available for EUR 15 per night. Multilingual staff is on hand to answer questions.
Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries. Free long-distance calls, free local calls, and desks are other standard amenities.

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May 29 - May 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.50 per person

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator

More

  • 5 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12.50 per person
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Hotel Jaguar Frankfurt
Hotel ARENA am Zoo Frankfurt
Jaguar Frankfurt
Jaguar Hotel Frankfurt
ARENA am Zoo Frankfurt
ARENA am Zoo
Hotel ARENA am Zoo Hotel
Hotel ARENA am Zoo Frankfurt
Hotel ARENA am Zoo Hotel Frankfurt

Frequently asked questions

Are free cancellation options available at Hotel ARENA am Zoo?

Hotel ARENA am Zoo offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel ARENA am Zoo?

As of May 9, 2026, prices found for a 1-night stay for 2 adults at Hotel ARENA am Zoo on May 10, 2026 start from $43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel ARENA am Zoo?

This hotel is situated in Ostend within a short 16-minute walk of Römerberg and also 17 minutes on foot from Frankfurt Christmas Market. You'll also find Alte Oper and Deutsche Bank Park within a short drive.

Is there parking available at Hotel ARENA am Zoo?

Yes, parking is offered for EUR 15 per night with in/out privileges.

Does Hotel ARENA am Zoo include a casino at the property?

No, Hotel ARENA am Zoo doesn't have a casino.

Is there an indoor pool at Hotel ARENA am Zoo?

No, there is no indoor pool at this hotel.

Does Hotel ARENA am Zoo have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel ARENA am Zoo have a restaurant that serves breakfast?

Hotel ARENA am Zoo offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel ARENA am Zoo allow pets to stay free of charge?

No, pets aren't allowed at Hotel ARENA am Zoo though service animals are welcome.

Does Hotel ARENA am Zoo have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel ARENA am Zoo?

The closest major airport to Hotel ARENA am Zoo is Frankfurt Airport (FRA), which is 13.7 mi away (30 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 26.3 mi away.

Are there rooms with balconies at Hotel ARENA am Zoo?

No, there aren't any guestrooms at Hotel ARENA am Zoo that offer a balcony.

Hotel ARENA am Zoo Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 59 out of 227 reviews
Rating 8 - Good. 84 out of 227 reviews
Rating 6 - Okay. 51 out of 227 reviews
Rating 4 - Poor. 17 out of 227 reviews
Rating 2 - Terrible. 16 out of 227 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Ayman

Business traveler
Disliked: Staff & service, amenities
very tight and poor room almost enough for sleeping only
Stayed 1 night in Oct 2025

6/10 Okay

Barry

Traveled with family
Disliked: Staff & service
It was ok, reasonably affordable in Frankfurt. I didn't like having to fill in my details 4 times. 1) booking, 2) follow up questionnaire, 3) on arrival (surely the purpose of the follow up questionnaire) and then 4) to book in to make a separate booking for car parking. Car parking very very tight in an estate car, but good to have had the option to park securely off street.
Stayed 1 night in Aug 2025

10/10 Excellent

Sirak, Yerevan

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Jul 2025

4/10 Poor

Vladimir

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

8/10 Good

Muhammad, Amman Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Austin

Liked: Cleanliness, property conditions & facilities
Definitionally 4-stars. No front desk staff (instead, they have a kiosk behind the property for check-in...) and legitimately no amenities in the building.
Stayed 6 nights in Sep 2024

6/10 Okay

Andrew

.
Stayed 3 nights in Jun 2024

8/10 Good

Dordije

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024

8/10 Good

marcus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the room was modern, clean and quiet. very small but functional.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel close to the tram. The staff is friendly and accommodating.
Stayed 1 night in Jun 2023

8/10 Good

JOHN

Liked: Staff & service
Stayed 2 nights in Apr 2023

6/10 Okay

Robert

Liked: Cleanliness
We had not been informed in advance that there was no staff at the hotel, check in took a long time (several messages that the app was being used by another application) also no parking close, the access to the hotel parking might be easy to drive in- but it has to be processed on top of the check in procedure. No breakfast - there is a lounge which says Breakfast from 7-10.30 . . . but the door is locked . . We didnt see any staff at any time (but we didnt come for that!) the beds were made while we were out, so no complaint. Some possibilities close to dine
Stayed 2 nights in Apr 2023

8/10 Good

Tobias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was possible through a check in machine a little bit removed from the road in the back of the Hotel property, since the reception was not staffed. The process was very straight forward, however the machine was dreadfully slow. Tip: If it seems like it crashed, it didn't, just wait 30 seconds. Room was overall clean, the only annoying thing was the sheets, which had a rancid smell in some corners. This smells wasn't too strong though, so after some getting used to it, sleeping was possible. Outlets remained powered even when the keycard was removed from the slot next to the door (which enables lights to be turned on). There is a very popular breakfast place around 2 minutes by foot, called "Café Bohne", which is very recommendable. But do reserve a seat before you go, it#s very full around 11.
Stayed 2 nights in Mar 2023

8/10 Good

Farhad

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Checking in at the automated kiosk was not what we expected and kind of irritating after a long flight - we received email that there would be no one at the front desk. However, once we figured out how the machine worked and got our keys, we found the room to be clean and as we expected.
Stayed 1 night in Jul 2022

2/10 Terrible

Séverine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hôtel with false description. There is no staff no lobby no breakfast offered even though it's advertised as offered. This hotel is a scam..the room numbers are taped on doors and signs in the hotel are not even written in German. I didn't feel safe staying there and had to leave that same night into a different hotel..avoid at all coats
Stayed 3 nights in Apr 2022

2/10 Terrible

Verified traveler

Traveled with family
The hotel was supposed to be open 24 hours. When we got there to check in there was a sign that said they only check guests in until 4:00PM! They were closed and we had to sleep in our car!
Stayed 1 night in Aug 2021

6/10 Okay

Jukka

Liked: Cleanliness
Disliked: Staff & service
I paid the evening before my departure the local turist tax. Next morning i had to pay again. Not very qualified staff.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities, helpful staff. The rooms are small but clean, the beds are comfortable. The place is more quaint than luxurious but everything you need in a hotel room. I would stay here again
Stayed 3 nights in Jan 2020

8/10 Good

Nicoleta, split

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nnn

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a small (single) room with weird lay-out (shower in middle of room). However room was clean and cosy and shower was actually very good. Hotel was in a quiet street very close to Zoo U-Bahn. Some shops and restaurants quite close by. Night-time noise from an adjoining room was a problem for me though.
Stayed 3 nights in Mar 2019

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap, comfortable, clean and friendly!

I spent one night at the hotel on a flight layover, so I was looking for a cheap, comfortable place close to the city centre. The room ticked all the boxes, and staff were all very friendly and efficient. The breakfast buffet was also good value :-)
Stayed 1 night in Dec 2018

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service too! Would definitely go back.
Stayed 2 nights in Nov 2018

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