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Fox Glacier Jade Hotel

2.0 star property

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Exterior
Exterior
Exterior
Comfort Double Room | Free WiFi, bed sheets
Basic Double Room | Free WiFi, bed sheets

Reviews

4.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping

Explore the area

View in a map
39 Sullivan Rd, Fox Glacier, 7859
  • Place, Fox Glacier Glow Worm Forest
    ‪3 min walk‬
  • Place, Lake Matheson
    ‪6 min drive‬
  • Place, Glacier Hot Pools
    ‪18 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Free WiFi, bed sheets

Basic Double Room

  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Twin Room

Basic Twin Room | Free WiFi, bed sheets

Basic Twin Room

  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Double Room

Comfort Double Room | Free WiFi, bed sheets

Comfort Double Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Twin Room

Free WiFi, bed sheets

Comfort Twin Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Triple Room

Comfort Triple Room | Free WiFi, bed sheets

Comfort Triple Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

About the neighborhood

Fox Glacier

Fox Glacier Jade Hotel places you next to Te Wahipounamu and Fox Glacier Glow Worm Forest. This 31-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities.

What's nearby

  • Fox Glacier Glow Worm Forest - 3 min walk - 0.2 miles
  • Lake Matheson - 6 min drive - 3.9 miles
  • Peak Viewpoint - 17 min drive - 6.8 miles
  • Westcoast Wildlife Centre - 17 min drive - 15.9 miles
  • Glacier Hot Pools - 18 min drive - 16.1 miles

Getting around

  • Hokitika (HKK) - 146 min drive

Restaurants

  • ‪Matheson Cafe - ‬6 min drive
  • ‪Cook Saddle Cafe & Saloon - ‬4 min walk
  • ‪Betsey Jane - ‬7 min walk
  • ‪Cafe Neve - ‬3 min walk
  • ‪White Pub Cafe and Bar - ‬4 min walk

About this property

Fox Glacier Jade Hotel

Fox Glacier Jade Hotel features free WiFi in public areas and laundry facilities. You can put free parking to good use if you drive. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations.
Guests can stay connected with free WiFi. Relax with a rainfall shower. 8 bathrooms are also included. Bathrooms are shared.

Similar properties

Standard Studio, Non Smoking | View from room
Lake Matheson Motel
Fox Glacier
  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
8.8 out of 10, Excellent, 449 reviews
$72 nightly
The price is $83
Jun 15 - Jun 16
Total with taxes and fees
Lake Matheson Motel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 8 shared bathrooms
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 2:00 PM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 15
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Fox Glacier Jade Hotel Hostal
Fox Glacier Jade Hotel Fox Glacier
Fox Glacier Jade Hotel Hostal Fox Glacier

Frequently asked questions

What can I see close to Fox Glacier Jade Hotel?

This hotel in Fox Glacier is within a 10-minute walk of Fox Glacier Glow Worm Forest and Te Wahipounamu. You'll also find Lake Matheson and Lake Gault within a short drive.

Is there parking available at Fox Glacier Jade Hotel?

Yes, self parking is offered for free at the hotel.

Does Fox Glacier Jade Hotel include a casino?

No, Fox Glacier Jade Hotel doesn't have a casino.

Will I find an indoor pool at Fox Glacier Jade Hotel?

No, there is no indoor pool at this hotel.

Are there hot tubs at Fox Glacier Jade Hotel?

No, this hotel doesn't have a spa tub.

Does Fox Glacier Jade Hotel feature a restaurant that includes a breakfast menu?

No, Fox Glacier Jade Hotel doesn't have a restaurant that serves breakfast.

Will Fox Glacier Jade Hotel allow pets to stay free of charge?

No, pets aren't allowed at Fox Glacier Jade Hotel.

Are there connecting rooms at Fox Glacier Jade Hotel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Fox Glacier Jade Hotel?

No, you won't find guestrooms with balconies at Fox Glacier Jade Hotel.

Fox Glacier Jade Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 1 out of 44 reviews
Rating 8 - Good. 5 out of 44 reviews
Rating 6 - Okay. 6 out of 44 reviews
Rating 4 - Poor. 10 out of 44 reviews
Rating 2 - Terrible. 22 out of 44 reviews

4.2/10

Cleanliness

4.0/10

Staff & service

4.4/10

Amenities

3.4/10

Property conditions & facilities

Reviews

6/10 Okay

Nicky

Traveled with family
Disliked: Property conditions & facilities
Room seems slightly unclean
Stayed 1 night in Feb 2026

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The whole complex. Completely neglected , the whole complex stank Mildew mould yuk , Decoe appalling . Room was dirty , layers of dust every where , cobwebs on lights , missing sheets kitchen lacking
Layers dust
Missing sheetd
Grungy
Covered in dust and spider webs
Stayed 1 night in Feb 2026

2/10 Terrible

Brent, Christchurch

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible room smells like mildew and damp, kitchen smells and was the worst I’ve ever been in. Overall this would have to be the most overpriced room I’ve ever been in. No milk for the tea or coffee and no top sheets.
Stayed 1 night in Feb 2026

2/10 Terrible

Jess

Stayed 1 night in Feb 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Clean, hot shower, soap, shampoo, conditioner, towels, AC, wifi didn’t work, had to reprogram the dishtv. Honestly doesn’t deserve it’s 3/10 rating. More like 6-7/10. 5 stars to give it a bump. This place gets the job done.
Stayed 1 night in Feb 2026

4/10 Poor

Alistair

Traveled with group
Disliked: Amenities, property conditions & facilities
There was a toilet leak - although we were refunded half the cost - walking on wet floor in the cubicle wasn’t ideal The whole place was shabby, painting not done in a long while, rundown and health and safety issue with the chicken wire on the stairs which was broken and in need of urgent attention Tge fridge in our room froze all our goods in the night . No milk provided with the tea and the pillow were rough and ready - for $250 it was a poor show but the reduction because of toilet leak was welcome
Stayed 1 night in Feb 2026

2/10 Terrible

Bella

Disliked: Cleanliness, staff & service, property conditions & facilities
We left within the first ten minutes of arriving. There is no form of heating in the rooms and it was just an all round outdated place that needs a lot of attention.
Stayed 1 night in Jun 2025

4/10 Poor

Jeff

Traveled with family
Disliked: Property conditions & facilities
While the exterior appearance was quaint the rooms were small, outdated, and the shower wouldn’t drain
Stayed 1 night in Mar 2025

4/10 Poor

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
Very old and tired. No cutlery or cups But a kettle.
Stayed 1 night in Mar 2025

6/10 Okay

ZOLTAN

Traveled with group
As a room where we stayed for a night was clean and convenient. However, the whole building needs some maintenance.
Stayed 1 night in Feb 2025

6/10 Okay

Joy

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

OK

The whole place could do with some care, very tired looking building, peeling paint, not that clean, could nit connect to the wifi, no tv and no cups to make a drink in, The bed however was really comfortable and we did sleep well.
Stayed 1 night in Feb 2025

4/10 Poor

Vere

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in very poor, unsightly, condition. The service at reception was absent to minimal. The room was clean but a little tatty despite being said to be one of their best. The TV was connected via WiFi whose channel was not connected to the internet. The satellite TV was not working. Both faults were beyond the capability of the staff to correct. I eventually reset & tuned the sat & its LNB myself. The nearby Bestsy Jane restaurant was great & improved the overall experience.
Stayed 1 night in Feb 2025

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
You get what you pay for and I couldn't complain as we were a late booking. We had everything we needed, comfortable bed, hot shower and private bathroom. Jesus (spanish manager) did all he could to accomodate us. If you want 5 star and want to pay 4 times the price stay elsewhere but this was very suitable for us, no complaints here 😊
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEWARE

We were very excited to come to Fox Glacier for our heli-hike tour. That is, until we drove into the ruins of Jade Hotel. We were greeted with an overgrown building, trash, and a sketchy appearance. The registration employee was kind but quickly rushed us out to search for our room. The room was dark, smelled of mold, had no AC or airflow, a plywood-like bed frame, and had leftover hair in the bathroom from previous users. If not for the cold outside air, we would have considered camping in the mountains. I am not sure where else you should seek refuge, but I would not recommend the Jade Hotel, despite its deceiving name. Best of luck and good travels.
Stayed 1 night in Feb 2025

2/10 Terrible

Trevor

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Coffee facilities, but no mugs or teaspoons. No hot water when w went to have a shower, not many guests. When we ran water, it was brown. No wifi where we were. Had to sit in front of office to get reception. Surroundings run down
Stayed 1 night in Feb 2025

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service
No daily housekeeping. No hanger in bathroom. This is likd a hostel type of accomodation
Stayed 1 night in Feb 2025

4/10 Poor

Tana

Stayed 1 night in Jan 2025

4/10 Poor

Thais

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was very clean. But it says wifi which unfortunately does not work unless you are outside. The TV works off of wifi, so no TV to be able to unwind. The frame on the twin bed needs to be bigger as you fall off either side giving you mininum area to sleep. But it was great distance to the Fox Glacier walk and Lake Matheson.

2/10 Terrible

Aroha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Tari

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and dated!

Once arriving at hotel property appears very run down and unkept. We were show. Our room, room was dirty ( beer bottle under bed but visible without bending over), black sand/dirt on sheets, floor not vacuumed, no garbage bin, no cups, towels holey and stained. No wifi available unless standing outside. We are well travelled people and are used to all types of rooms. I’m never fussed about age of property but cleanliness is a must! When we asked about changing room he said it was booked but when we were out around 10 pm many rooms still empty. Overall very disappointed! This room was $250 for two twin beds! Not worth it!
Stayed 1 night in Dec 2024

4/10 Poor

Miriam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

matt

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss.

It’s cheap for a reason. We found: None of the staff in reception spoke English very well or at all. Dyer wouldn’t warm up so ended up going around the corner to another lodge to finish it. Hair all over the bathroom? I think someone had had a hair cut or something in there and not cleared it up. Kitchen was dirty and ill equipped. There was no fridge and had to after a Google translate conversation with check in staff was allowed to use the freezer for my cool packs. Generally just very dirty and smelled very damp. Wi-Fi didn’t work. Only plus was The beds and sheets where clean but I think this was only due to an external company doing the bedding for them. I stay in basic/cheap accommodation quite often and there where some standards here ‘the jade’ just failed to meet. With a bit of effort it could be a really nice place. Sort it out!
Stayed 2 nights in Jan 2024

8/10 Good

Matthew

Traveled with partner
Nice quiet place to stay for couple days.
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ALL AROUND TERRIBLE

I have traveled around the world and stayed in a lot of places but this by far is ONE OF THE WORST PLACES IVE EVER STAYED!!! If you are thinking about staying in Fox Glacier and this is the only thing available, DONT DO IT!! Stay a couple more nights in Franz Josef or keep passing through! I understand that it rains a lot here but everything smells damp and musty. The carpet in my room had a visible puddle on the carpet. * They don’t give you keys to the room, the room is just always unlocked. * For the 3 nights I was here the bathrooms were NEVER cleaned. Looked like there was poop stains on the walls. Showers always had a puddle of water (both men and women’s bathrooms) that would seep over into the stalls. No hand towels and the hand dryer didn’t work. * Kitchen was gross, the drying towels were always soaking wet and didn’t seem to be changed regularly. Everything was damp and dirty. NO FORKS! * THE WIFI was TRASH
This was what was on the bathroom stall wall. For all 3 days I was there, and probably longer!
Stayed 3 nights in Dec 2023

2/10 Terrible

Shrinivasan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This place has choppy WiFi. It is very hard to communicate with front desk as they don’t speak English. There was only one who could and it’s hard to find him. This place does not have a phone so if you’re driving and if you want to make changes or something then good luck
Stayed 1 night in Jan 2024