Had a little trouble with check in, lock keypad instructions were not accurate, my phone call was returned within 20 minutes and we were able to start our stay.Nice home, a little tired, but safe, cozy and very clean.We were disappointed to find out only after we arrived that the washing machine was out of order, a bummer after being in hotels for a week and needing to refresh the laundry. The property manager apologized and refunded us 100 for the trouble. Quite an expensive property to not have working laundry.Overall nice home, beautiful neighborhood.