Prime Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Prime Hotel

Premium bedding, down comforters, desk, soundproofing
Interior detail
Lobby sitting area
Interior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
10131 Franklin Avenue, Fort McMurray, AB, T9H 2K8
  • Place, Peter Pond Mall
    ‪10 min walk‬
  • Place, Rivers Casino
    ‪10 min walk‬
  • Place, MacDonald Island Park
    ‪16 min walk‬
  • Airport, Fort McMurray, AB (YMM)
    ‪27 min drive‬

Room options

King Bachelor

  • Sleeps 2

Executive Room-2 Queen Beds

  • Sleeps 4

Executive King Room

  • Sleeps 2

King Bachelor with Kitchenette

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Queen Beds

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Bachelor

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Express Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Bachelor with Kitchenette

  • Sleeps 2

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About the neighborhood

Fort McMurray

Prime Hotel places you within a leisurely stroll of Rivers Casino and Peter Pond Mall. This 3-star hotel has 82 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Peter Pond Mall - 10 min walk - 0.6 miles
  • Rivers Casino - 10 min walk - 0.6 miles
  • MacDonald Island Park - 16 min walk - 0.9 miles
  • Syncrude Aquatic Center - 19 min walk - 1.1 miles
  • Heritage Park - 8 min drive - 2.3 miles

Getting around

  • Fort McMurray, AB (YMM) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Original Joe's - ‬3 min drive
  • ‪New York Fries - Peter Pond Mall - ‬12 min walk

About this property

Prime Hotel

At Prime Hotel, guests have access to free WiFi in public areas, a meeting room, and a computer station. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include laundry facilities, an ATM, and a vending machine.
Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available once per stay.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 5:00 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • No elevator

More

  • 4 floors
  • Built in 1996
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires a valid credit card at check-in for all reservations for incidentals.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25.00 per pet, per day, plus a deposit of CAD 25 per night
  • 2 total (40 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 27.3 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 27.3 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Fort McMurray Podollan
Podollan
Podollan Fort McMurray
Podollan Inn
Podollan Inn Fort McMurray
Podollan Inn & Rez Hotel Fort Mcmurray
Podollan Inn And Rez
Podollan Inn Fort McMurray, Alberta
Prime Hotel Hotel
Prime Hotel Fort McMurray
Podollan Inn Fort McMurray
Prime Hotel Hotel Fort McMurray

Frequently asked questions

Is a free cancellation option available at Prime Hotel?

Prime Hotel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Prime Hotel?

As of May 6, 2026, prices found for a 1-night stay for 2 adults at Prime Hotel on May 8, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Prime Hotel?

This hotel is located in Fort McMurray, a short 13-minute walk from Peter Pond Mall and also 16 minutes on foot from MacDonald Island Park. You'll also find Athabasca River and Heritage Park within a short drive.

Is there parking available at Prime Hotel?

Yes, secured self parking is offered for free at the hotel.

Does Prime Hotel feature a casino?

No, Prime Hotel doesn't have a casino.

Is there an indoor pool at Prime Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Prime Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a free daily breakfast and a 24-hour front desk.

Are there hot tubs at Prime Hotel?

No, this hotel doesn't have a spa tub.

Does Prime Hotel feature a restaurant that includes a breakfast menu?

Prime Hotel offers free on-the-go breakfast each morning though there is no restaurant.

Does Prime Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Prime Hotel for a fee of CAD 25.00 per pet, per day. A deposit of CAD 25 per night is collected.

Are there connecting rooms at Prime Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Prime Hotel?

The closest major airport to Prime Hotel is Fort McMurray, AB (YMM), which is 10.7 mi away (18 minutes by car).

Are there rooms with balconies at Prime Hotel?

No, there aren't any guestrooms at Prime Hotel that offer a balcony.

Prime Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 306 out of 721 reviews
Rating 8 - Good. 235 out of 721 reviews
Rating 6 - Okay. 99 out of 721 reviews
Rating 4 - Poor. 33 out of 721 reviews
Rating 2 - Terrible. 48 out of 721 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Darryl

Stayed 2 nights in Jan 2026

4/10 Poor

Janelle

Stayed 1 night in Jan 2026

10/10 Excellent

Bradley, Calgary

Stayed 2 nights in Jan 2026

10/10 Excellent

Boyd

Stayed 2 nights in Jan 2026

8/10 Good

Kevin

Stayed 6 nights in Jan 2026

10/10 Excellent

Trinh

Stayed 10 nights in Jan 2026

10/10 Excellent

Mathieu

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, the place is looking better every time I visit. Always a good stay.
Stayed 1 night in Jan 2026

8/10 Good

Charles

Liked: Cleanliness, staff & service
Yes the room was very clean and all the staff was very helpful and big smiles. Great!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jasmeen

Stayed 1 night in Jan 2026

10/10 Excellent

Gurpreet

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2026

4/10 Poor

Richard

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we were assigned was like stepping into a Sauna. They were kind enough to get us a new room. This room was good but not what I expected. The bathtub was dirty and the glasses were not clean. The breakfast was not what I have had in the past. They are doing renovations which was not identified on the website. For breakfast they handed us a breakfast cold English muffin with sausage and told us to heat it up in their microwave. There is no resturauant because it is under renovations. If I would have know of these renovations I would have picked a different hotel. The staff were very friendly and gracious.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was supper comphy
Stayed 1 night in Jan 2026

10/10 Excellent

Islom

Stayed 2 nights in Jan 2026

6/10 Okay

Mekete

Liked: Amenities, property conditions & facilities
yes
Stayed 2 nights in Jan 2026

10/10 Excellent

OLEKSANDR

Stayed 1 night in Jan 2026

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, property conditions & facilities
Staff was courteous, and friendly. The hotel is clean.room was spacious and clean, the bed very comfortable. Drapes in the living room do not close completely leaving some light shining thru.
Stayed 2 nights in Jan 2026

10/10 Excellent

P Jay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Secure heated parking, friendly staff, and clean facility
Stayed 8 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Bethiny

Stayed 1 night in Dec 2025

8/10 Good

Craig

Room was clean
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. Will stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I had a nice stay at Prime. The staff were very courteous and polite. The room was clean, the bed was comfortable and the rate was reasonable. I would recommend this hotel for anyone staying in the area.
Stayed 1 night in Dec 2025

6/10 Okay

Vera, Terrace

Liked: Cleanliness, amenities
We were not greeted very well lacking in customer pleasantries as in manners & a smile would have helped. I went to the front desk to request extra towels still “no can I help you” No hello nothing! We checked out it was the same didn’t ask how our stay was, or a good morning etc. The breakfast we received wasn’t what shows on the website. Christmas morning we were up very early to go to our grandkids & kids we got back to the hotel at 10:15 asked for the bag lunch breakfast I was late! I said really it’s Christmas morning she said no just like that. understand there are rules but seriously the hotel was essentially empty & front desk knew we came each morning so they prepared them but we were refused! We are seniors & picked your hotel for the convenience. Staff could really take a good look at proper hospitality. We booked 5 nights there are many other hotels in Fort Mcmurray I choose yours I will be reluctant to stay here again. I travel many times a year to Fort McMurray.
Stayed 5 nights in Dec 2025

10/10 Excellent

John James, Stony Plain

Stayed 1 night in Dec 2025

2/10 Terrible

Rick

Disliked: Staff & service
I called on xmas eve to cancel my stay but i got no answer so i left them a message on their answering machine to cancel so that was 2 days notice and they phoned me 37 of dec and told me that they were charging me for the 36 th anyway but I gave them 2 days notice
Stayed 2 nights in Dec 2025