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DoubleTree by Hilton Florence Metropole

4.0 star property

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Photo gallery for DoubleTree by Hilton Florence Metropole

Bar (on property)
Reception
Minibar, in-room safe, desk, soundproofing
Hallway
Minibar, in-room safe, desk, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Via del Cavallaccio 36, Florence, FI, 50142
  • Place, The Garden of Archimedes
    ‪8 min walk‬
  • Place, Arno River
    ‪4 min drive‬
  • Place, Cascine Park
    ‪5 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for KING DELUXE CITY VIEW

Minibar, in-room safe, desk, soundproofing

KING DELUXE CITY VIEW

  • Sleeps 2

Junior Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Twin Room, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, City View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed (Family)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Shower, free toiletries, hair dryer, slippers

Executive Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View, Corner

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room With City View

Exterior

Twin Room With City View

  • Sleeps 2

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About the neighborhood

Florence

DoubleTree by Hilton Florence Metropole places you within 2 miles (3 km) of Arno River and Cascine Park. This 212-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and a conference center.

What's nearby

  • The Garden of Archimedes - 8 min walk - 0.5 miles
  • Teatro Cantiere Florida - 11 min walk - 0.6 miles
  • Parco Fedi - 16 min walk - 0.9 miles
  • Arno River - 4 min drive - 2.7 miles
  • Cascine Park - 5 min drive - 1.8 miles

Getting around

  • Porta al Prato Station - 7 min drive
  • Nenni - Torregalli (Lupi di Toscana) Tram Stop - 20 min walk
  • Florence Airport, Peretola (FLR) - 16 min drive

Restaurants

  • ‪Bar Pasticceria Erg - ‬13 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Lounge Bar Piano Terra - ‬1 min walk
  • ‪OpS - Il centro molto aperto - ‬16 min walk
  • ‪Mr Wok - ‬2 min walk

About this property

DoubleTree by Hilton Florence Metropole

Guests of DoubleTree by Hilton Florence Metropole enjoy a 24-hour gym, free WiFi in public areas, and a conference center. If you drive, self parking is EUR 10.00 per day, and there's also a train station shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a business center, free newspapers, and a banquet hall.
Flat-screen TVs come with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, minibars, and free newspapers are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Train station pick-up and drop-off shuttle (surcharge) from 10:00 AM to 10:30 PM
  • Train station shuttle at scheduled times
  • Covered self parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Luci Della Citta

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (5,382 square feet of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per stay
  • Pet weight must not exceed 75 lbs per pet
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Covered self parking fee: EUR 10.00 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Florence Hilton Metropole
Florence Metropole
Florence Metropole Hilton
Hilton Florence
Hilton Florence Metropole
Hilton Metropole Florence
Hilton Metropole Hotel Florence
Metropole Florence
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Florence
Doubletree by Hilton Florence Metropole Hotel Florence

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Florence Metropole?

DoubleTree by Hilton Florence Metropole provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Florence Metropole?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Florence Metropole on Apr 13, 2026 start from $183, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around DoubleTree by Hilton Florence Metropole?

This hotel is located in Florence, close to Piazza di Santa Maria Novella, Ponte Vecchio, and Uffizi Gallery. You'll also find Basilica of Santa Maria Novella and Pitti Palace within a short drive.

Will I be able to park at DoubleTree by Hilton Florence Metropole?

Yes, covered parking is offered for EUR 10.00 per day. Accessible parking and electric car charging are also available for guests.

Does DoubleTree by Hilton Florence Metropole feature a casino on the premises?

No, DoubleTree by Hilton Florence Metropole doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Florence Metropole?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at DoubleTree by Hilton Florence Metropole?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does DoubleTree by Hilton Florence Metropole have a hot tub?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Florence Metropole feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Florence Metropole serves a full breakfast for a surcharge each morning at Luci Della Citta.

Does DoubleTree by Hilton Florence Metropole allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Florence Metropole for a fee of EUR 30 per pet, per stay.

Are there connecting rooms at DoubleTree by Hilton Florence Metropole?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from DoubleTree by Hilton Florence Metropole?

The closest major airport to DoubleTree by Hilton Florence Metropole is Florence Airport, Peretola (FLR), which is 3.5 mi away (16 minutes by car).

Are there rooms with balconies that I can book at DoubleTree by Hilton Florence Metropole?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Florence Metropole.

Does DoubleTree by Hilton Florence Metropole have a wedding venue on site?

Take advantage of the wedding venue at DoubleTree by Hilton Florence Metropole if you plan to say "I do" during your trip.

DoubleTree by Hilton Florence Metropole Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 414 out of 1000 reviews
Rating 8 - Good. 378 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities
The staff was extraordinarily accommodating and welcoming!
Stayed 1 night in Jan 2026

10/10 Excellent

Nicola Maria

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, room so clean and nice lace to stsy
Stayed 1 night in Dec 2025

10/10 Excellent

Howard Carter,

Liked: Amenities
Wonderful
Stayed 6 nights in Nov 2025

10/10 Excellent

Roberto

Stayed 1 night in Oct 2025

10/10 Excellent

jose

Stayed 2 nights in Oct 2025

10/10 Excellent

Manoj, Greenwood

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

RAYMOND, SAN DIEGO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and awesome location
Stayed 4 nights in Oct 2025

8/10 Good

Ana

Stayed 2 nights in Oct 2025

10/10 Excellent

ROBERTA, Lake Elsinore

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is always clean & orderly, staff are approachable, friendly & most helpful!
Stayed 4 nights in Oct 2025

8/10 Good

V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

ayub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in staff were very helpful especially Samuel
Stayed 2 nights in Sep 2025

10/10 Excellent

Noredis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Great hotel!! Staff in front desk very kind and friendly!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracy, Oak Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous room and really comfortable bed. Great view. There was loud music playing on the street (a club?) that kept me awake for a while, and the hotel is not within walking distance of any sights. Had to take a cab to the city center or to dine.
Stayed 1 night in Sep 2025

10/10 Excellent

Rusty

Traveled with group
Liked: Staff & service, property conditions & facilities
Great visit
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Shelene

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The AC was continuously warm and they were not able to rectify the problem. We were given a fan to help us have cool air at nights and in the days.the fridge didn’t work for the first two days. The room service in terms of cleanliness was good. They were sure to keep the room tidy everyday. The breakfast was terrible. Overall I did not enjoy the stay. Don’t think I’d do it again
Stayed 4 nights in Aug 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little ways out which required multiple car service rides. Extremely warm inside.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lidiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, convenient for stop over , near motorway, easy parking. Excellent service and great selection for breakfast. Excellent idea of shuttle bus to nearest tram stop. But even on taxi 20-30 euro to centre.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities
Clean and newer rooms. Hotel staff friendly
Stayed 1 night in Jun 2025

2/10 Terrible

Lori

Traveled with family
Staff was not welcoming or helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Would stay here again.
Stayed 1 night in May 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was broken. The sink in our room was leaking. They switched us to another room where the shower door wouldn't close and leaked all over the floor. We were excited to go to the pool, but it was broken was well. There was a sign saying that it was closed for maintenance. However, no maintenance appeared to be in progress. All this would've been acceptable for a cheap motel. However, for a 4 star hotel it was not acceptable.
Stayed 2 nights in May 2025

10/10 Excellent

Sayed, Oshaws

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 3 nights in May 2025

8/10 Good

ARIF, setauket

Liked: Cleanliness, property conditions & facilities
Overall good
Stayed 1 night in May 2025

10/10 Excellent

inder pal

Stayed 1 night in May 2025

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