SureStay Hotel by Best Western Ottawa

Hotel in Ottawa with free breakfast and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

Popular amenities

Pool
24/7 front desk
Air conditioning
Parking included

Explore the area

212 E 23rd Street, Ottawa, KS, 66067

Ottawa University
‪3 min drive‬
Forest Park
‪6 min drive‬
Old Depot Museum
‪6 min drive‬

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Room options

1 bedroom, in-room safe, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Sleeps 2
1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
1 King Bed and 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

Sleeps 2
1 King Bed

About the neighborhood

Ottawa

Located within a mile (2 km) of Teen Park, SureStay Hotel by Best Western Ottawa is within 3 miles (5 km) of Ottawa University. This 52-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

Ottawa University - 3 min drive - 2.0 miles
City Park - 4 min drive - 2.5 miles
Freedom Park - 5 min drive - 2.9 miles
Forest Park - 6 min drive - 3.4 miles
Old Depot Museum - 6 min drive - 3.4 miles

Getting around

Kansas City International Airport (MCI) - 69 min drive

Restaurants

‪Not Lost Brewing - ‬4 min drive
‪McDonald's - ‬4 min walk
‪Casey's General Store - ‬6 min drive
‪Casey's - ‬5 min drive
‪Sonic Drive-In - ‬2 min drive

About this property

SureStay Hotel by Best Western Ottawa

Hotel in Ottawa with free breakfast and a 24-hour front desk

SureStay Hotel by Best Western Ottawa features an indoor pool, free WiFi in public areas, and a business center. There's free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This hotel also has express check-out.

32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Weekly housekeeping is available.

Recreational amenities at the hotel include an indoor pool.

Languages

English

Similar properties

Pool
Breakfast included
Parking included
Free WiFi

$91 nightly

Aug 24 - Aug 25

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

Indoor pool

Family friendly

Crib (surcharge)
In-room microwave
In-room refrigerator
Indoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (weekly)

Business services

Business center

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Stair-free path to entrance
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible van parking

Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Crib (surcharge)
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch flat-screen TV with premium satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in fee: USD 25.00

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 25.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from April 17 2025 to July 31 2025 (dates subject to change):

Swimming pool

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 25.00 per pet, per day
2 total (80 lbs is the maximum weight per pet)
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 12.0 per night
Cribs/infant beds are available for USD 5.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 25.00 per pet, per day
Service animals are exempt from fees
Early check-in fee: USD 25.00 (subject to availability)
Late check-out fee: USD 25.00 (subject to availability)
Crib (infant bed) fee: USD 5.0 per night
Rollaway bed fee: USD 12.0 per night
Administrative fee: USD 1.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Check-in: 3:00 PM—-2:00 AM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Pool access available from 10:00 AM to 10:00 PM.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Ottawa

SureStay Ottawa

Ottawa Best Western

SureStay Best Western

SureStay Hotel Ottawa Best Western

SureStay Ottawa Best Western

SureStay Hotel Best Western Ottawa

SureStay Best Western Ottawa

SureStay Hotel Ottawa by Best Western

SureStay Hotel Ottawa

Best Western Ottawa Inn

Surestay By Best Ottawa Ottawa

SureStay Hotel by Best Western Ottawa Hotel

SureStay Hotel by Best Western Ottawa Ottawa

SureStay Hotel by Best Western Ottawa Hotel Ottawa

Frequently asked questions

What can I see within easy reach of SureStay Hotel by Best Western Ottawa?

This hotel is located in Ottawa, close to Old Depot Museum, Forest Park, and Teen Park. You'll also find City Park and Not Lost Brewing Co. within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Ottawa?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ottawa on Aug 24, 2025 start from $81.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Hotel by Best Western Ottawa?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Hotel by Best Western Ottawa have a casino at the property?

No, SureStay Hotel by Best Western Ottawa doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Ottawa?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM. Note though that pool facilities will be unavailable from April 17 2025 until July 31 2025 (subject to change).

Is SureStay Hotel by Best Western Ottawa a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include free Internet access.

Does SureStay Hotel by Best Western Ottawa have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay Hotel by Best Western Ottawa feature a restaurant that includes a breakfast menu?

SureStay Hotel by Best Western Ottawa offers free continental breakfast each morning though there is no restaurant.

Does SureStay Hotel by Best Western Ottawa allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at SureStay Hotel by Best Western Ottawa for a fee of USD 25.00 per pet, per day.

Does SureStay Hotel by Best Western Ottawa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at SureStay Hotel by Best Western Ottawa?

No, at SureStay Hotel by Best Western Ottawa, there aren't any guestrooms that list a balcony.

SureStay Hotel by Best Western Ottawa Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

Greg

Apr 27, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Riley

Apr 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Apr 2025

8/10 Good

Terra

Apr 25, 2025

Stayed 1 night in Mar 2025

6/10 Okay

Bonnie J

Apr 21, 2025

It was not anything like the pictures. The beds were comfortable. But all in all I was disappointed because I was expecting it to be like the pictures.

Stayed 2 nights in Apr 2025

10/10 Excellent

Peggy

Apr 11, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Ariel

Apr 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great property for the cost. The bathroom is small and the towels are rough but I slept great on a comfortable bed and everyone was very friendly.

Stayed 1 night in Apr 2025

8/10 Good

Mark

Apr 1, 2025

Stayed 2 nights in Mar 2025

8/10 Good

Theodore

Traveled with family

Mar 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Thomas, Walla Walla

Mar 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

James

Mar 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place to stay

Stayed 3 nights in Feb 2025

8/10 Good

Gaylene, Arvada

Mar 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Room was clean & comfortable. Staff were very friendly and reasonable price.

Stayed 1 night in Mar 2025

6/10 Okay

MArk

Mar 1, 2025

No hot water in shower… may need new shower faucet, refrigerator rattled all night. No sound barrier between rooms. Could hear guest in next room!

Stayed 1 night in Feb 2025

8/10 Good

Misty

Traveled with group

Feb 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was nice and clean but the coffee maker was missing the drawer to put the coffee bag in to brew it.

Stayed 1 night in Feb 2025

4/10 Poor

Bertini, Urbandale

Feb 13, 2025

Stayed 1 night in Feb 2025

6/10 Okay

Tracey

Feb 8, 2025

Disliked: Cleanliness

I’m pretty sure the sheets weren’t clean. Bed looked slept in

Stayed 1 night in Feb 2025

8/10 Good

Jerome

Jan 23, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Tamarie

Jan 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Alot of snow in the parking area which made it slippery.

Stayed 1 night in Jan 2025

4/10 Poor

terry

Traveled with family

Jan 10, 2025

Disliked: Staff & service, amenities, property conditions & facilities

Snow not removed for handicap access

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family

Dec 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

8/10 Good

JODELL

Dec 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family

Dec 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The bed is super comfy. Run was clean. Bathroom super small, but really all you need.

Stayed 3 nights in Dec 2024

4/10 Poor

Jill

Traveled with partner, Traveled with pets

Dec 15, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

We had a room that the refrigerator didnt work and we didn’t realize it until the next morning. Also, shower didn’t work. The water wouldn’t go up to the shower head.

Stayed 1 night in Dec 2024