Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Exterior
Indoor pool
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Rogers Place
    ‪14 min drive‬
  • Place, University of Alberta
    ‪15 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪30 min drive‬

Room options

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(18 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(138 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds

9.2 out of 10
Wonderful
(67 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(23 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(52 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Edmonton

Located in West Edmonton, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is 1.8 mi (2.9 km) from West Edmonton Mall and within a 10-minute drive of other popular attractions like TELUS World of Science-Edmonton. This 137-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • West Edmonton Mall - 3 min drive - 1.8 miles
  • Fantasyland - 3 min drive - 2.0 miles
  • Rogers Place - 14 min drive - 7.5 miles
  • University of Alberta - 15 min drive - 7.4 miles
  • Commonwealth Stadium - 17 min drive - 9.0 miles

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬17 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪Grill City - ‬16 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Guests of Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have access to an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a hot tub, meeting rooms, and a business center.
Guests can expect free WiFi and 48-inch TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG on May 3, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

This hotel is situated in West Edmonton, close to West Edmonton Mall, Fantasyland, and River Cree Casino. You'll also find World Waterpark and Galaxyland within a short drive.

Will I be able to park at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Yes, secured self parking is offered for free at the hotel. An electric car charging station, free RV/bus/truck parking, and wheelchair-accessible parking are also available.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a casino at the property?

No, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

Is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as an indoor pool and a hot tub.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers free continental breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites West Edmonton - Mall Area by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG though service animals are welcome.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

The closest major airport to Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is Edmonton Intl. Airport (YEG), which is 25 mi away (30 minutes by car).

Can I book a room with a balcony at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG.

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 956 out of 1489 reviews
Rating 8 - Good. 355 out of 1489 reviews
Rating 6 - Okay. 92 out of 1489 reviews
Rating 4 - Poor. 40 out of 1489 reviews
Rating 2 - Terrible. 46 out of 1489 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sumit

Liked: Cleanliness, amenities, property conditions & facilities
All good. I loved everything
Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Stayed 1 night in Dec 2025

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing Breakfast needed more hot variety- one day was baked beans, turkey sausage and biscuits which is not kid friendly. We requested our room be fully made up and they never vaccumed or changed bedding (we have young kids so both were needed) and came back to nothing having been done. I called about it to front desk and they told me they only do those things every 5 days. A tad frustrating! Otherwise great stay
Stayed 3 nights in Jan 2026

10/10 Excellent

yousef

Stayed 1 night in Jan 2026

10/10 Excellent

Jacob

Nic
Stayed 1 night in Jan 2026

10/10 Excellent

Bobbi

Stayed 1 night in Jan 2026

6/10 Okay

Ridhima

Stayed 1 night in Jan 2026

8/10 Good

Nicole

Overall it was good.
Stayed 1 night in Jan 2026

4/10 Poor

Anna-Lena

Stayed 1 night in Jan 2026

10/10 Excellent

Tamara

Stayed 1 night in Jan 2026

2/10 Terrible

Erica

Stayed 3 nights in Jan 2026

10/10 Excellent

Mohammed Atif

Stayed 4 nights in Jan 2026

4/10 Poor

Melissa

Stayed 6 nights in Jan 2026

10/10 Excellent

Jeremey

Stayed 1 night in Jan 2026

10/10 Excellent

Stephien

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff where helpful. breakfast was good for a complimentary breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joel

Stayed 2 nights in Jan 2026

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and clean. The hotel seemed new and well maintained. The breakfast had hot items and had a good variety to choose from. We had a lovely stay and would come here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Stayed 1 night in Jan 2026

10/10 Excellent

ian

Stayed 1 night in Dec 2025

8/10 Good

Catlin

Stayed 1 night in Jan 2026

8/10 Good

Marilyn

Good and we checked out
Stayed 1 night in Jan 2026

8/10 Good

Joan

Stayed 1 night in Jan 2026

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

4/10 Poor

Shelby

All of the above
Stayed 2 nights in Dec 2025

2/10 Terrible

Nick

Disliked: Staff & service
I booked a nice room to spend a few nights with the girlfriend for new years we booked 10 days in advance! We wanted a jacuzzi, king bed everything! When we got there they told us no king with jacuzzi was available and said first come first serve! At this point they gave us 20$ off a night gave us a room we didn’t want and thought everything was ok! I went up to the room and started calling other hotels as many on this block and there were a few others that had what we wanted available, so we returned the key asked for a refund!
Stayed 2 nights in Dec 2025