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Pullman Dubai Downtown

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Photo gallery for Pullman Dubai Downtown

Outdoor pool, pool umbrellas, sun loungers
Interior entrance
Executive lounge
Premium bedding, down comforters, pillowtop beds, free minibar items
International cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Al Abraj Street with Marasi Drive, Dubai, 0000
  • Place, Dubai Water Canal
    ‪4 min walk‬
  • Place, Dubai Mall
    ‪19 min walk‬
  • Place, Burj Khalifa
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Canal view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Suite

7.6 out of 10
Good
(4 reviews)
  • Canal view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)
  • Canal view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down comforters, pillowtop beds, free minibar items

Executive Room, 1 King Bed (Burj Khalifa View)

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

Executive Twin Room, 2 Twin Beds (Burj Khalifa View) | Premium bedding, down comforters, pillowtop beds, free minibar items

Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Premier Suite, 1 King Bed

  • Canal view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Room, 1 King Bed

8.2 out of 10
Very good
(42 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Canal view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Dubai

Located in Downtown Dubai, Pullman Dubai Downtown is within 2 miles (3 km) of popular attractions such as Burj Khalifa and Dubai Mall. This 340-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Dubai Water Canal - 4 min walk - 0.3 miles
  • Dubai Opera - 16 min walk - 0.9 miles
  • Dubai Mall - 19 min walk - 1.1 miles
  • Dubai Fountain - 20 min walk - 1.1 miles
  • Burj Khalifa - 2 min drive - 1.1 miles

Getting around

  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪FireLake Grill House - ‬4 min walk
  • ‪Sah El Nom - ‬2 min walk
  • ‪Loona Dubai - ‬7 min walk
  • ‪Lolita Pool Bar & Lounge - ‬2 min walk
  • ‪St. Regis Bar - ‬5 min walk

About this property

Pullman Dubai Downtown

At Pullman Dubai Downtown, guests enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 250 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
40-inch LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include free minibar items, espresso makers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellbeings Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

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The First Collection Business Bay, Dubai, a Tribute Portfolio Hotel
Downtown Dubai
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 855 reviews
$55 nightly
The price is $65
May 20 - May 21
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BreadHouse Bistro&Bakery
  • Couqley French Brasserie
  • Lolita Pool Bar & Lounge

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,423 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 19 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.
Property Registration Number 743145

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Frequently asked questions

Is free cancellation available at Pullman Dubai Downtown?

Pullman Dubai Downtown provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Pullman Dubai Downtown?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Pullman Dubai Downtown on May 20, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Pullman Dubai Downtown?

This hotel is situated in Downtown Dubai within a short 13-minute walk of Dubai Fountain and also 16 minutes on foot from Dubai Opera. You'll also find KidZania and Souk al Bahar less than a mile away.

Will I be able to park at Pullman Dubai Downtown?

Yes, valet, extended, and self parking are free at the hotel. An electric car charging station, wheelchair-accessible parking, and RV/bus/truck parking are also available.

Is there a spa at Pullman Dubai Downtown?

Wellbeings Spa is the hotel's spa and services include deep-tissue massages, hot stone massages, body wraps, and aromatherapy.

Does Pullman Dubai Downtown have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a poolside restaurant, and a poolside bar at this hotel.

Does Pullman Dubai Downtown feature a casino on the premises?

No, Pullman Dubai Downtown doesn't have a casino.

Will I find an indoor pool at Pullman Dubai Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Pullman Dubai Downtown good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Pullman Dubai Downtown?

No, but this hotel does have a sauna.

Does Pullman Dubai Downtown feature a restaurant that includes a breakfast menu?

Yes, Pullman Dubai Downtown serves buffet breakfast for a surcharge each morning at Couqley French Brasserie.

Will Pullman Dubai Downtown allow pets to stay free of charge?

No, pets and service animals aren't allowed at Pullman Dubai Downtown.

Are there connecting rooms at Pullman Dubai Downtown?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Pullman Dubai Downtown?

The closest major airport to Pullman Dubai Downtown is Dubai Intl. Airport (DXB), which is 9.2 mi away (21 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 24.8 mi away (39-minute drive).

Can I book a room with a balcony at Pullman Dubai Downtown?

No, there aren't any guestrooms with balconies at Pullman Dubai Downtown.

Does Pullman Dubai Downtown have a wedding venue on site?

There are wedding services available at Pullman Dubai Downtown if that's in your vacation plans.

Pullman Dubai Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1000 reviews
Rating 8 - Good. 183 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Stayed 4 nights in Feb 2026

10/10 Excellent

Kashif

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful staff overall stay was delightful and would recommend
Stayed 7 nights in Feb 2026

10/10 Excellent

Sima

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff but the breakfast buffet not so much.
Stayed 5 nights in Jan 2026

6/10 Okay

Lewis

Stayed 5 nights in Nov 2025

10/10 Excellent

Supreet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay and excellent hospitality.
Stayed 3 nights in Jan 2026

10/10 Excellent

Selcuk

Stayed 4 nights in Jan 2026

10/10 Excellent

vanya

Stayed 4 nights in Jan 2026

10/10 Excellent

Milan

Business traveler
Liked: Cleanliness, staff & service, amenities
All was great
Stayed 4 nights in Jan 2026

10/10 Excellent

Lakshmi, Wallan

Stayed 2 nights in Jan 2026

10/10 Excellent

Sonia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My first time staying at Pullman Dubai Downtown and I will be returning! The service was amazing, from Mark (at the front desk) answering my questions to Rakibul (our housekeeper) who kept our room immaculate, it couldn’t have been more perfect. Mark, Rakibul & the rest of the staff were always so helpful, kind & attentive. Thank you Pullman Dubai Downtown for your hospitality!
Stayed 7 nights in Jan 2026

8/10 Good

Mufaddal, Colombo

Stayed 2 nights in Jan 2026

8/10 Good

Hershy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small room
Stayed 2 nights in Jan 2026

10/10 Excellent

Laura

Stayed 5 nights in Jan 2026

8/10 Good

Paolo

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice but bathroom shower water pressure was very weak. This is a sign that hotel is aging and they need to start improvements to replace parts and renovate
Stayed 4 nights in Jan 2026

10/10 Excellent

VEENA

Yes
Stayed 4 nights in Jan 2026

8/10 Good

Ruchi, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
The only problem we had, which I'm sure you guys are aware of is the problem with the temperature in the shower.We were in two different rooms and have the same problem with scalding hot water
Stayed 1 night in Jan 2026

6/10 Okay

Muhib

Liked: Cleanliness, property conditions & facilities
While the hotel has a beautiful property, clean rooms, great views, and excellent amenities like breakfast, my stay was unfortunately disappointing in several ways. The wifi was down on arrival, which caused me to miss important meetings, and the reception staff were unhelpful when I raised concerns. Phone calls to reception or housekeeping often went unanswered, and requests—like an iron—were not fulfilled despite multiple follow-ups. Additionally, some amenities like the steam room and sauna were out of order. Overall, the hotel has potential, but my experience did not meet the expectations of a true 5-star stay.
Stayed 3 nights in Dec 2025

6/10 Okay

Daniel, London

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was a good size, with a nice view. The location was great. Staff were friendly. But despite paying for a better room with a Burj Khalifa view, our room was really noisy impacting sleep, both with the bar and reception below us, plus rattly adjoining doors and fellow guest shouting at 2-3am in the morning.
Stayed 3 nights in Dec 2025

8/10 Good

Anna

Stayed 5 nights in Dec 2025

10/10 Excellent

Yan

Stayed 2 nights in Dec 2025

10/10 Excellent

Dashna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
10/10 service and food! I would definitely stay here again!
Stayed 1 night in Dec 2025

10/10 Excellent

Girum Demissie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh food with a lot of selection, friendly staff .
Stayed 7 nights in Dec 2025

8/10 Good

Sunil

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location of the hotel is good. Dubai mall and Burj Khalifa are 10-15 min taxi ride. Very easy to get Uber - almost always came in 1-2 minutes. You can get a good view of the Burj from in front of the hotel. Rooms were clean and tidy. Staff was polite and helpful. Tried room service couple of times - food was good (tried biryani and some desserts - kids loved it). The breakfast spread could have been slightly better but was still reasonable.
Stayed 7 nights in Dec 2025

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2025