Hotel Indigo Dubai Downtown by IHG

5.0 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Dubai Downtown by IHG

Exterior
Property video
Breakfast, lunch, dinner served; Mediterranean cuisine
Terrace/patio
Lobby

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

9.6 out of 10
Exceptional
(28 reviews)
  • Canal view
  • 295 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed (Downtown View)

Room, 1 King Bed (Downtown View) | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Downtown View)

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(31 reviews)
  • City view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 1 King Bed (Creek View)

Junior Room, 1 King Bed (Creek View) | Premium bedding, minibar, in-room safe, individually decorated

Junior Room, 1 King Bed (Creek View)

9.0 out of 10
Wonderful
(4 reviews)
  • Canal view
  • 492 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Creek View)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds (Creek View)

9.4 out of 10
Exceptional
(10 reviews)
  • Canal view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Creek View)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Creek View)

9.4 out of 10
Exceptional
(10 reviews)
  • Canal view
  • 676 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Bedroom (Creek View High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Bedroom (Creek View High Floor)

  • City view
  • 605 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, City View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Creek View)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Creek View)

9.2 out of 10
Wonderful
(24 reviews)
  • City view
  • 295 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Creek View)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed (Creek View)

9.2 out of 10
Wonderful
(10 reviews)
  • Canal view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds (Creek View High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 2 Twin Beds (Creek View High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Dubai

Located in Downtown Dubai within a short walk of Dubai Mall, Hotel Indigo Dubai Downtown by IHG is within a mile (2 km) of other popular sights such as Burj Khalifa. This 269-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Dubai Water Canal - 1 min walk - 0.1 miles
  • Dubai Mall - 8 min walk - 0.4 miles
  • Dubai Aquarium & Underwater Zoo - 14 min walk - 0.8 miles
  • Dubai Fountain - 14 min walk - 0.8 miles
  • Burj Khalifa - 17 min walk - 0.9 miles

Getting around

  • Dubai Trolley Station 1 Tram Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪Café De Paris - ‬5 min walk
  • ‪High Society - ‬9 min walk
  • ‪Ave Cafe - ‬5 min walk
  • ‪FRNDS Grand Cafe - ‬14 min walk
  • ‪Social Distrikt - ‬12 min walk

About this property

Hotel Indigo Dubai Downtown by IHG

Guests of Hotel Indigo Dubai Downtown by IHG enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Free valet and self parking are available—or if you're not driving, take the shuttle from the airport to the hotel (available 24 hours) for AED 200 per vehicle. The front desk has multilingual staff on hand 24/7 to help with access to locker space, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and meeting rooms.
Smart TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.
Wellbeing has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is open daily.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 95 for adults and AED 50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Open Sesame
  • Orange Feels

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle storage
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Art supplies
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Coworking space

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 20 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for AED 200 per pet (varies based on length of stay), plus a deposit of AED 1000 per stay
  • Dogs and cats only
  • 1 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AED 130.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 95 for adults and AED 50 for children
  • Airport shuttle fee: AED 200 per vehicle (maximum occupancy 3)
  • Pet deposit: AED 1000 per stay
  • Pet fee: AED 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 130.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Indigo Dubai Downtown
Hotel Hotel Indigo Dubai Downtown DUBAI
DUBAI Hotel Indigo Dubai Downtown Hotel
Hotel Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown DUBAI
Hotel Indigo
Indigo
Hotel Indigo Downtown
Indigo Dubai By Ihg Dubai
Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown by IHG Hotel
Hotel Indigo Dubai Downtown by IHG Dubai
Hotel Indigo Dubai Downtown an IHG Hotel
Hotel Indigo Dubai Downtown by IHG Hotel Dubai

Frequently asked questions

Is a free cancellation option available at Hotel Indigo Dubai Downtown by IHG?

Hotel Indigo Dubai Downtown by IHG provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Indigo Dubai Downtown by IHG?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Dubai Downtown by IHG on Apr 17, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel Indigo Dubai Downtown by IHG?

This hotel is situated in Downtown Dubai within a short 15-minute walk of Dubai Mall and also 16 minutes on foot from Dubai Fountain. You'll also find KidZania and Dubai Ice Rink less than a mile away.

Is a spa located at Hotel Indigo Dubai Downtown by IHG?

Wellbeing is the hotel's spa and services include hot stone massages, deep-tissue massages, and couples treatments.

Does Hotel Indigo Dubai Downtown by IHG include a casino at the property?

No, Hotel Indigo Dubai Downtown by IHG doesn't have a casino.

Is there an indoor pool at Hotel Indigo Dubai Downtown by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Hotel Indigo Dubai Downtown by IHG have a restaurant with a breakfast menu?

Yes, Hotel Indigo Dubai Downtown by IHG serves buffet breakfast for a surcharge each morning at Open Sesame.

Will Hotel Indigo Dubai Downtown by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Indigo Dubai Downtown by IHG for a fee of AED 200 per pet, per week. The property also provides food and water bowls and litter boxes. A deposit of AED 1000 per stay is collected.

Where is the closest airport to Hotel Indigo Dubai Downtown by IHG?

The closest major airport to Hotel Indigo Dubai Downtown by IHG is Dubai Intl. Airport (DXB), which is 10.7 mi away (19 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 23.6 mi away (41-minute drive).

Hotel Indigo Dubai Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 746 out of 916 reviews
Rating 8 - Good. 113 out of 916 reviews
Rating 6 - Okay. 32 out of 916 reviews
Rating 4 - Poor. 12 out of 916 reviews
Rating 2 - Terrible. 13 out of 916 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Stayed 4 nights in Feb 2026

10/10 Excellent

Jaya

Stayed 3 nights in Jan 2026

10/10 Excellent

jasbir

Stayed 1 night in Dec 2025

10/10 Excellent

Jaime E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wael at the front desk was extremely helpful. The staff at the dining room, pool restaurant and pool attendants were just marvelous. This hotel is three blocks away from the Dubai Mall - an extraordinary location. What a great experience … worth every penny!!!!
Hotel Indigo (from one of the pool benches)
Stayed 9 nights in Dec 2025

8/10 Good

Eshan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For the price i would go to a proper 5 star. Location was good.
Stayed 2 nights in Apr 2025

10/10 Excellent

c

Liked: Cleanliness, staff & service, amenities
Staff courteous and rooms spoless
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Dec 2025

10/10 Excellent

Alaa Abdulsaheb

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best
Stayed 3 nights in Dec 2025

6/10 Okay

homa

Stayed 5 nights in Dec 2025

8/10 Good

tai boon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location ok but nothing much around . Need shuttle to Dubai mall
Stayed 5 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great central location. Very impressed with the warmth and quality of the staff.
Stayed 1 night in Dec 2025

8/10 Good

JD

Stayed 2 nights in Dec 2025

10/10 Excellent

YING

Liked: Cleanliness, amenities, property conditions & facilities
My top choice every time I visit Bangkok. Trust the IHG brand. Great service, clean environment, excellent location to shopping, spa, BTS(train station)
Stayed 2 nights in Sep 2025

10/10 Excellent

Javon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms was spotless clean and the staff are very friendly. The only downside was the noise from the street very difficult to sleep at night didn't expect it to be so noisy even at night and early in the morning beside that everything was amazing.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ranya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Nino

Stayed 4 nights in Nov 2025

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Would recommend to anybody, clean, amazing staff. Would definitely return
Stayed 6 nights in Nov 2025

10/10 Excellent

Itay

Stayed 3 nights in Nov 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great experience at the Indigo hotel. They accommodated a nice room for us since it was my wifes bday and were super helpful in ansewering any questions. Overall hotel experience was great and its in a great location. I would absolutely stay there again!
Stayed 4 nights in Nov 2025

10/10 Excellent

Te Arepa

Liked: Cleanliness, staff & service
Would be good if there was self use laundry available to use 24/7. We only had the buffet breakfast, it was good, however the food could have been prepared better. Overall the hospitality, the service, the cleanliness was 10/10 Special mention to Gabga and Fri were excellent staff and gave us the warmest welcoming. Thank you Te Arepa & Leez
Stayed 3 nights in Nov 2025

10/10 Excellent

NALVYS

Liked: Cleanliness, staff & service, amenities
Everything was perfect, check in, room super clean and súper profesional staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Indigo! The breakfast was delicious with extensive options. The staff were all very friendly and helpful. The property itself is decorated beautifully. The rooms were clean and spacious. The location worked for us, we could walk to the Dubai Mall and easily taxi it to other attractions. We would absolutely stay again!
View from the hallway.
View of the pool area.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sherry Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

6/10 Okay

agata, Arlington

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and helpful, but this hotel has a few issues. 1. The entrance is quite small and not easy to find. When several cars arrive for pick-up, the whole area can get completely blocked. 2. There’s only one bar and one swimming pool, both of which were closed for a private event on Friday night — meaning guests had no access. The reception and the lobby feels small for such a large hotel, which creates some congestion. It’s not a bad place, but definitely overpriced for what it offers. The surrounding area is also not very pleasant, with ongoing construction right next door.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Nov 2025