Simpsons Gap Vacation Packages

This would rate as the worst hotel experience of my life. I stay in a lot of mid range hotels and pub accommodation, but this hotel was very, very bad. Checkin - arrived right on 2pm and was told that my room was not ready so I should go away and come back later. Returned around 45mins later and waited for an other 20mins while the 2 staff at checkin (who seemed to be learning the process as they went) struggled with the 8 people milling around at reception. Spent the night in room 222. This was at street level and was kept awake until after midnight by people yelling/fighting on the street directly outside my room. Woke up around 1am and felt itchy. Dismissed it at first, but eventually got up and shone a light on the bedding and discovered bed bugs. This forced me to sleep on top of the 2nd bed in my clothing for the remainder of the night. Woke up itchy and tired and went to use the kettle to make a coffee. The kettle has a white slimy substance in the base so that idea was abandoned. I’ve since spent the past 8 days on antihistamines to try to reduce the discomfort from the bed bug bites. I would not recommend this place to anyone, sleep in your car or on the riverbank instead.

Got an unexplained charge to my card. Tried messaging them and emailing them about it but no response. Found dead bugs in the bathroom

Six stars for location. The hotel is just around the corner from shops and a few blocks from a Woolies. The room rate was less than other hotels in the area. The staff were helpful and friendly. That said, you get what you pay for. The room was clean-ish; I had to wipe down countertops. The sheets were clean and the bed comfortable. The bathroom is small. The toilet flusher was an "open button" and was dirty. The carpets were stained outside and ripped in my room. I am surprised Mantra put it's name on the hotel. In fairness, other rooms might have been better. With all of that, I would stay there again --the location is so good. By the way, the area is pretty safe during the day if you utilize common sense (don't flash large bills and walk to a secluded area, etc.. ).

Absolutely fantastic highly recommend

The place came as advertised. Be aware that it is a walk-up unit and that walking to town is about 15 to 20 minutes. Worked out very well for us.