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Hampton Inn & Suites West Des Moines/SW Mall Area

2.5 star property

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Photo gallery for Hampton Inn & Suites West Des Moines/SW Mall Area

Reception
Fitness facility
Mini-fridge, coffee/tea maker
Minibar, desk, laptop workspace, blackout drapes
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
6160 Mills Civic Parkway, West Des Moines, IA, 50266
  • Place, West Glen Town Center
    ‪8 min walk‬
  • Place, Jordan Creek Town Center
    ‪10 min walk‬
  • Place, The MidAmerican Energy Company RecPlex
    ‪3 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪13 min drive‬

Room options

View all photos for King, Studio, Kitchenette

Minibar, desk, laptop workspace, blackout drapes

King, Studio, Kitchenette

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Roll In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for King, Studio, Accessible

Minibar, desk, laptop workspace, blackout drapes

King, Studio, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for King, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout drapes

King, Refrigerator & Microwave

9.2 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout drapes

King, Accessible, Bathtub

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible

Minibar, desk, laptop workspace, blackout drapes

King, Accessible

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Refrigerator & Microwave

9.0 out of 10
Wonderful
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
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About the neighborhood

West Des Moines

Jordan Creek Town Center is a short stroll from Hampton Inn & Suites West Des Moines/SW Mall Area, and other popular attractions like Des Moines Art Center are within a 15-minute drive. This 102-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • West Glen Town Center - 8 min walk - 0.5 miles
  • Jordan Creek Town Center - 10 min walk - 0.5 miles
  • Topgolf - 2 min drive - 1.4 miles
  • The MidAmerican Energy Company RecPlex - 3 min drive - 2.0 miles
  • Valley Stadium - 3 min drive - 2.0 miles

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Casey's - ‬6 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk

About this property

Hampton Inn & Suites West Des Moines/SW Mall Area

Guests staying at Hampton Inn & Suites West Des Moines/SW Mall Area enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a hot tub, conference space, and a 24-hour business center.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free local calls.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Reception
Hampton Inn West Des Moines Lake Drive
West Des Moines
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,002 reviews
$89 nightly
The price is $100
May 25 - May 26
Total with taxes and fees
Hampton Inn West Des Moines Lake Drive

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Hot tub
  • Indoor pool

Family friendly

  • Children's games
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 581 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per week
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per week
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Parties and events are allowed on site.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn West Moines/SW Mall Area Hotel

Hampton Inn Moines/SW Mall Area Hotel

Hampton Inn West Moines/SW Mall Area

Hampton Inn West Moines/SW Mall Area Hotel West Des Moines

Hampton Inn West Moines/SW Mall Area Hotel

Hampton Inn West Moines/SW Mall Area

Hampton Inn & Suites West Des Moines/SW Mall Area Hotel

Hampton Inn Suites West Des Moines/SW Mall Area

Hampton Inn West Moines/SW Mall Area West Des Moines

Hotel Hampton Inn & Suites West Des Moines/SW Mall Area

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites West Des Moines/SW Mall Area?

Hampton Inn & Suites West Des Moines/SW Mall Area offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn & Suites West Des Moines/SW Mall Area?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites West Des Moines/SW Mall Area on May 24, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hampton Inn & Suites West Des Moines/SW Mall Area?

This hotel in West Des Moines is within a 10-minute walk of Jordan Creek Town Center and West Glen Town Center. You'll also find The MidAmerican Energy Company RecPlex and Valley Junction within a short drive.

Is there parking available at Hampton Inn & Suites West Des Moines/SW Mall Area?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hampton Inn & Suites West Des Moines/SW Mall Area feature a casino?

No, Hampton Inn & Suites West Des Moines/SW Mall Area doesn't have a casino.

Is there an indoor pool at Hampton Inn & Suites West Des Moines/SW Mall Area?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

What amenities will couples enjoy at Hampton Inn & Suites West Des Moines/SW Mall Area?

Couples staying at this hotel will appreciate amenities like a minibar and free wired internet as well as an indoor pool.

Does Hampton Inn & Suites West Des Moines/SW Mall Area have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hampton Inn & Suites West Des Moines/SW Mall Area have a restaurant that serves breakfast?

Yes, Hampton Inn & Suites West Des Moines/SW Mall Area serves free buffet breakfast each morning from its snack bar.

Does Hampton Inn & Suites West Des Moines/SW Mall Area allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites West Des Moines/SW Mall Area for a fee of USD 50 per accommodation, per week.

Does Hampton Inn & Suites West Des Moines/SW Mall Area have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites West Des Moines/SW Mall Area?

The closest major airport to Hampton Inn & Suites West Des Moines/SW Mall Area is Des Moines International Airport (DSM), which is 11.8 mi away (15 minutes by car).

Are there rooms with balconies at Hampton Inn & Suites West Des Moines/SW Mall Area?

No, you won't find guestrooms with balconies at Hampton Inn & Suites West Des Moines/SW Mall Area.

Hampton Inn & Suites West Des Moines/SW Mall Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 995 reviews
Rating 8 - Good. 230 out of 995 reviews
Rating 6 - Okay. 76 out of 995 reviews
Rating 4 - Poor. 29 out of 995 reviews
Rating 2 - Terrible. 21 out of 995 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, friendly staff, comfy room was a great nights stay
Stayed 1 night in Apr 2026

10/10 Excellent

Amie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great Staff and great location! Loved this hotel, very accommodating! Will definitely stay here again!
Stayed 1 night in Mar 2026

2/10 Terrible

Alexandria

Liked: Cleanliness
Disliked: Property conditions & facilities
They have allocated the designated smoking area to the front under the awning, where you pull up- I have asthma and I also know elderly people with COPD who don’t want to get out of their vehicle to smell smoke in their face when they’re trying to check in. It reflects poorly on the hotel- also during my stay, the HVAC system was having intermittent issues- I was moved rooms 5 times and also they were doing renovations (which they lacked to announce ahead of booking) I firmly believe the integrity of a business is important and being transparent and up front with people before they book a room that it should be announced (whether on a 3rd party site, or their own site) that there is renovations and it’s going to be loud and possibly irritating. The staff were respectful, but I believe they lack common understanding in common sense when it comes to problem resolutions and looking at a bigger picture to the entirety of a stay. I hope corporate can utilize this, and offer additional training to all employees. Overall, I’m beyond dissatisfied.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Room was clean staff was nice
Stayed 1 night in Feb 2026

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service
Big room, clean
Stayed 1 night in Feb 2026

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, amenities
Great atmosphere clean and friendly
Stayed 1 night in Feb 2026

10/10 Excellent

Melany

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Feb 2026

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Check-in was smooth and the hotel and breakfast are clean and the usual Hampton Quality. Unfortunately something was wrong with the heating unit in our room - it was set to 69 and over 70 degrees in the room. I turned it down to 62 for sleeping. Two hours later it hadn’t cooled off at all and we all woke up and had terrible sleep and it felt like no rest all night. It’s the middle of winter. If we’d known this was going to happen we definitely would have stayed elsewhere. Not the usual reliable Hampton Inn we have come to expect. Most are good but avoid the one by the airport in West Des Moines!
Stayed 1 night in Feb 2026

6/10 Okay

Tami

Liked: Cleanliness, amenities, property conditions & facilities
The shower was freezing cold both Sat night and Sun. I sent a text to Brandon but heard nothing back.
Stayed 1 night in Jan 2026

10/10 Excellent

Bill

Stayed 1 night in Jan 2026

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great place to stay!! We enjoyed our trip there
Stayed 1 night in Dec 2025

10/10 Excellent

Kiel

Stayed 1 night in Jan 2026

10/10 Excellent

Aneesha

Stayed 1 night in Jan 2026

10/10 Excellent

Kay

Stayed 1 night in Jan 2026

10/10 Excellent

Tasha

Stayed 1 night in Jan 2026

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Entire experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Check in was great. Enjoyed my stay
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great room was very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Jen

The king suite we rented was one of the cleanest rooms I have stayed in. Kellie at the front desk was very kind and allowed my family to set up the room an hour and a half prior to check-in time for my son's birthday party. She also let us keep his ice cream cake in the freezer to keep
Stayed 1 night in Dec 2025

10/10 Excellent

Nickolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and staff was friendly, no issues during our one night.
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, quiet, clean room, and convenient location.
Stayed 1 night in Dec 2025

10/10 Excellent

Denise

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were immaculate! Staff was pleasant and accommodating. Spoke to Eulisa over the phone earlier. Driving in from Illinois and all the stresses that day. She was sympathetic and checked us in over the phone so our keys would be waiting for us when we rolled in at 3am. It put my mind at ease that was taken care of.
Stayed 1 night in Dec 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities
The hot tub was amazing and the location was perfect.
Stayed 1 night in Dec 2025

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