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Hotel Plaza Cozumel

Property class: 3
VIP Access

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Photo gallery for Hotel Plaza Cozumel

A hotel entrance with a sign reading "Plaza Cozumel," a covered seating area with a table and chairs, and potted plants around.
A hotel entrance with a modern design, featuring a curved ceiling, outdoor seating, and a white car parked nearby.
A hotel exterior with a blue umbrella, lush green foliage, and a sign indicating a Visa payment option.
A lobby with a sofa, armchairs, a small table, potted plants, a staircase, and framed certificates on the wall.
A rooftop pool with a view of the ocean and a cruise ship.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Bar

Explore the area

View in a map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600
  • Place, Central Plaza
    ‪2 min walk‬
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Cozumel Museum
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 Bedroom, Non Smoking

A hotel room with two beds, a desk with a television, a refrigerator, and a painting on the wall.

Standard Room, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(96 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Bedroom, Non Smoking

Room

Standard Room, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

A hotel room with a large bed, a desk with a television, and a window with curtains.

Quadruple Room Standard

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

DOUBLE TWO DOUBLE BEDS NON SMOKING

  • Sleeps 4

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7.0 out of 10, Good, 1,182 reviews
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About the neighborhood

Cozumel

Located in Colonia Centro, Hotel Plaza Cozumel is next to Cozumel Maritime Terminal and Malecon San Miguel. This 3-star hotel has 50 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. Centrally located in Cozumel, the hotel is connected to a shopping center, and a short walk from Cozumel Museum and Central Plaza.

What's nearby

  • Central Plaza - 2 min walk - 0.1 miles
  • San Miguel Church - 3 min walk - 0.2 miles
  • Cozumel Museum - 3 min walk - 0.2 miles
  • Museo de la Isla de Cozumel - 5 min walk - 0.3 miles
  • Plaza Punta Langosta - 11 min walk - 0.6 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive

Restaurants

  • ‪Palmeras - ‬2 min walk
  • ‪Guido's - ‬4 min walk
  • ‪Aqui + Ahora Café - ‬1 min walk
  • ‪Coz coffee roasting co. - ‬2 min walk
  • ‪La Casa del Habano - ‬2 min walk

About this property

Hotel Plaza Cozumel

At Hotel Plaza Cozumel, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking and a beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include express check-in, express check-out, and a terrace.
Guests can expect free WiFi and 32-inch TVs with cable channels. Minibars are also included. Housekeeping is available on request.
An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Frequently asked questions

Is free cancellation available at Hotel Plaza Cozumel?

Hotel Plaza Cozumel offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Plaza Cozumel?

As of Oct 5, 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza Cozumel on Oct 24, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel Plaza Cozumel?

This hotel is situated in Colonia Centro, just steps from Cozumel Maritime Terminal and Malecon San Miguel, and within a short walk of Cozumel Museum. You'll also find Plaza Punta Langosta and Central Plaza less than a mile away.

Is parking available on site at Hotel Plaza Cozumel?

Yes, self parking is offered for free at the hotel.

Does Hotel Plaza Cozumel have a casino?

No, Hotel Plaza Cozumel doesn't have a casino.

Is there an indoor pool at Hotel Plaza Cozumel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 11:00 PM.

Is Hotel Plaza Cozumel good for couples?

Couples staying at this hotel will appreciate amenities like a minibar and bathrobes as well as an outdoor pool.

Are there hot tubs at Hotel Plaza Cozumel?

No, there isn't a spa tub at this hotel.

Does Hotel Plaza Cozumel have a restaurant with a breakfast menu?

Hotel Plaza Cozumel offers free full breakfasts each morning though there is no restaurant.

Does Hotel Plaza Cozumel allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Plaza Cozumel.

Are there connecting rooms at Hotel Plaza Cozumel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Plaza Cozumel?

The closest major airport to Hotel Plaza Cozumel is Cozumel Intl. Airport (CZM), which is 1.6 mi away (6 minutes by car).

Are there rooms with balconies that I can book at Hotel Plaza Cozumel?

No, you won't find guestrooms with balconies at Hotel Plaza Cozumel.

Hotel Plaza Cozumel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far my favorite non all inclusive hotel to stay at! The rooms and amenities are fantastic! Breakfast and the staff are phenomenal.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, location, staff
Stayed 23 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, breakfast and staff. Great place to stay.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite hotel in Cozumel. We stay there often.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very comfortable room, great location, good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Clean rooms Good breakfast included
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love staying here!
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, staff member were nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great beds great and room cold. We would stay here again
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great low key hotel in an excellent location
Stayed 18 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room with comfy bed. Very friendly staff and an amazing location!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient to Centro!
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, walking distance to the ferry terminal, numerous restaurtants and stores, and there was a car rental right across the street. The hotel is a bit dated, but very clean and comfortable. It had the best complimentary breakfast that I have ever had, at a hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hotel Plaza Cozumel. The location was walkable to restaurants, shopping, the waterfront, the ferry and the downtown park. The staff was wonderful and friendly. The breakfast was awesome every morning! Would definitely stay here again!
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location getting a new elevator soon
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very inexpensive, clean, friendly staff and great complimentary breakfast. If you’re flying into the Island and want a great place to stay at value price, this is it.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Have stayed here at least 8 times in past years and just got back from a girls trip there with my daughters. Place is very clean-staff is wonderful and the breakfast is fantastic! Can't say enough good things about this hotel.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been to Cozumel on numerous occasions, this time i got married there. Hotel is basic, but spotless, staff are amazing food to die for, absolutely 10 outta 10 thanks to everyone x
Stayed 14 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the place was spotless the food was excellent the people serving the food wonderful desk great & helpful
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Room was very clean, comfortable and TV selection was excellent and easy to use. The location is perfect and the home made breakfast was outstanding.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. The hotel was fantastic and the staff. Will be going back
Stayed 12 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location.... I WOULD definitely stay there again The breakfast is also very good
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at Hotel Plaza Cozumel. The room was clean and comfortable, the air conditioning worked well, and the staff was friendly and helpful throughout the stay. The location was convenient and made it easy to get around town and to the waterfront. Breakfast was simple but good. Overall, a solid place to stay and I’d definitely consider staying here again.
Stayed 6 nights in May 2026