Hotel Plaza Cozumel

3.0 star property
Central hotel with free breakfast connected to a shopping center in Cozumel
VIP Access

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Photo gallery for Hotel Plaza Cozumel

Sundeck
Free daily full breakfast
Exterior
Free daily full breakfast
Front of property

Popular amenities

  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600
  • Cozumel Maritime Terminal
    ‪2 min walk‬
  • Cozumel Museum
    ‪3 min walk‬
  • Punta Langosta Pier
    ‪11 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬
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Room options

Standard Room, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(82 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Quadruple Room Standard

  • Sleeps 4

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About the neighborhood

Cozumel

Located in Colonia Centro, Hotel Plaza Cozumel is next to Malecon San Miguel and Cozumel Maritime Terminal. This 3-star hotel has 50 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. Centrally located in Cozumel, the hotel is connected to a shopping center, and a short walk from Punta Langosta Pier and Punta Morena.

What's nearby

  • Cozumel Maritime Terminal - 2 min walk - 0.1 miles
  • Benito Juarez Park - 3 min walk - 0.2 miles
  • San Miguel Church - 3 min walk - 0.2 miles
  • Cozumel Museum - 3 min walk - 0.2 miles
  • Punta Langosta Pier - 11 min walk - 0.6 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive

Restaurants

  • ‪Palmeras - ‬2 min walk
  • ‪Fat Tuesday - ‬2 min walk
  • ‪Woody's - ‬3 min walk
  • ‪Aqui + Ahora Café - ‬1 min walk
  • ‪La Inombrable - ‬2 min walk

About this property

Hotel Plaza Cozumel

Central hotel with free breakfast connected to a shopping center in Cozumel
At Hotel Plaza Cozumel, guests enjoy features like an outdoor pool, a children's pool, and a rooftop terrace. There's free parking and a beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, express check-in, and express check-out.
Guests can expect free WiFi and 32-inch TVs with cable channels. Minibars are also included. Housekeeping is available on request.
An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Frequently asked questions

Is free cancellation available at Hotel Plaza Cozumel?

Hotel Plaza Cozumel offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do close to Hotel Plaza Cozumel?

This hotel is situated in Colonia Centro, just steps from Cozumel Maritime Terminal and Malecon San Miguel, and within a short walk of Cozumel Museum. You'll also find Punta Langosta Pier and Benito Juarez Park less than a mile away.

Is there parking available at Hotel Plaza Cozumel?

Yes, self parking is offered for free at the hotel.

Does Hotel Plaza Cozumel have a casino?

No, Hotel Plaza Cozumel doesn't have a casino.

Is there an indoor pool at Hotel Plaza Cozumel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 11:00 PM.

What will couples enjoy most about a stay at Hotel Plaza Cozumel?

Couples staying at this hotel will appreciate amenities like a minibar and bathrobes as well as an outdoor pool.

Are there hot tubs at Hotel Plaza Cozumel?

No, there isn't a spa tub at this hotel.

Does Hotel Plaza Cozumel have a restaurant with a breakfast menu?

Hotel Plaza Cozumel offers free full breakfasts each morning though there is no restaurant.

Does Hotel Plaza Cozumel allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Plaza Cozumel.

Are there connecting rooms at Hotel Plaza Cozumel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Plaza Cozumel?

The closest major airport to Hotel Plaza Cozumel is Cozumel Intl. Airport (CZM), which is 1.6 mi away (6 minutes by car).

Can I book a room with a balcony at Hotel Plaza Cozumel?

No, there aren't any guestrooms with balconies at Hotel Plaza Cozumel.

Hotel Plaza Cozumel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 588 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here, it’s basic but spotless clean and the pool is lovely
Stayed 4 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here often. It's a great value, convenient to everything.
Stayed 7 nights in May 2025

8/10 Good

Peter

Traveled with group
Liked: Amenities
This was our 5th year at this hotel. We will return. Staff and front desk are always greeting us and very friendly. Helpful if needed. Spent 2 weeks there. The roof top deck and pool are great. The pool water always clean and planters always looked after. Pool water very cool all the time. We where the only ones brave enough to use it in the two week. Could use a pool heater. But overall great two weeks.
Stayed 14 nights in Apr 2025

6/10 Okay

ANDRES

Traveled with partner
Close to the beach . Good location
Stayed 2 nights in Apr 2025

10/10 Excellent

Shizue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

BethAnn, Warwick

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is a problem. There are 4 very small spaces
Stayed 7 nights in Apr 2025

6/10 Okay

Stacy Lyn

Liked: Cleanliness, staff & service
I have stayed here multiple times. Great central location. Excellent breakfast. Staff is very welcoming and accommodating. The property, rooms, dining area, and pool area are very clean and well-maintained. It is not a fancy place and the ocean view is obstructed by buildings and rooftops, but it works out great for exploring the downtown, shopping, and experiencing local dining options. We taxi to the marina for dive trips. The hotel is near restaurants and clubs, so there is often late night noise of live music and people’s voices. The biggest problem we had this time was an annoying security alarm from a retail store on the main drag that was going off all night. Very annoying and frustrating. Not much the property could do about, but I will bring earplugs next time.
Stayed 8 nights in Mar 2025

8/10 Good

Michael

Stayed 8 nights in Apr 2025

8/10 Good

Glen Edward

Traveled with group
Liked: Cleanliness, staff & service
This hotel is in the middle of the city, so getting to the Marina for scuba diving took a while. There was limited parking spots. The facilities are aging but the staff keep them clean and are friendly
Stayed 7 nights in Apr 2025

10/10 Excellent

Evelyn L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

Michelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an alarm in a very close store that would go off ALL night. It was extremely difficult to get any rest. Staff was always friendly as usual!
Stayed 9 nights in Mar 2025

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Stayed 7 nights in Mar 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!

10/10 Excellent

Valerie, Parry Sound

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to walk along the waterfront. Steps away from the Ferry from Playa Del Carmen. The most amazing breakfast with lots of food choices. The coffee was delicious. Staff are very friendly. A quaint modest hotel accommodating your basic needs. Low key. Would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Evelyn L

Stayed 2 nights in Mar 2025

10/10 Excellent

tracy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Njoy our stay here every time in mexico
Stayed 3 nights in Mar 2025

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying on the Island

Love this place. Every year we stay multiple times. Never staying anywhere else. The staff is so friendly and gracious.
Stayed 3 nights in Mar 2025

8/10 Good

Sheri

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has been a favorite of mine but beware the 3:00 pm check in time is not reliable.
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Stayed 3 nights in Mar 2025

8/10 Good

Adrianne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for viewing Carnival. Within walking distance for shopping and dining options. Great hotel staff.
Stayed 7 nights in Feb 2025