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citizenM Copenhagen Radhuspladsen

Property class: 4

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Photo gallery for citizenM Copenhagen Radhuspladsen

Breakfast, lunch and dinner served
Lobby sitting area
Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Place, City Hall Square
    ‪1 min walk‬
  • Place, Strøget
    ‪3 min walk‬
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Copenhagen

Located in Copenhagen City Centre, citizenM Copenhagen Radhuspladsen is within a 5-minute walk of popular attractions such as Strøget and Tivoli Gardens. This 4-star hotel has 238 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • City Hall Square - 1 min walk - 0.1 miles
  • Strøget - 3 min walk - 0.2 miles
  • Tivoli Gardens - 4 min walk - 0.3 miles
  • Christiansborg Palace - 7 min walk - 0.4 miles
  • National Museum of Denmark - 9 min walk - 0.5 miles

Getting around

  • Rådhuspladsen Station - 3 min walk
  • Copenhagen Central Station - 7 min walk
  • Copenhagen Airport, Kastrup (CPH) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Hard Rock Cafe Copenhagen - ‬2 min walk
  • ‪The Scottish Pub - ‬1 min walk
  • ‪Axelborg Bodega - ‬3 min walk
  • ‪Ø12 Coffee and Eatery - ‬1 min walk

About this property

citizenM Copenhagen Radhuspladsen

At citizenM Copenhagen Radhuspladsen, guests have access to free WiFi in public areas, a 24-hour business center, and a computer station. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a library, express check-in, and express check-out.
43-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPads, iPod docks, and safes. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: DKK 205 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately DKK 205 per person
  • Late check-out fee: DKK 210 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Tax ID number is DK38158945.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

Frequently asked questions

Is free cancellation available at citizenM Copenhagen Radhuspladsen?

CitizenM Copenhagen Radhuspladsen provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at citizenM Copenhagen Radhuspladsen?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at citizenM Copenhagen Radhuspladsen on Apr 12, 2026 start from $156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to citizenM Copenhagen Radhuspladsen?

This hotel is situated in Copenhagen City Centre, just steps from City Hall Square and Strøget, and within a short walk of Tivoli Gardens. You'll also find Nyhavn and Copenhagen Zoo within a short drive.

Is parking available on site at citizenM Copenhagen Radhuspladsen?

No, there isn't parking at this hotel.

Does citizenM Copenhagen Radhuspladsen have a casino at the property?

No, citizenM Copenhagen Radhuspladsen doesn't have a casino.

Is there an indoor pool at citizenM Copenhagen Radhuspladsen?

No, there is no indoor pool at this hotel.

What do couples enjoy most about citizenM Copenhagen Radhuspladsen?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and a smart TV.

Are there hot tubs at citizenM Copenhagen Radhuspladsen?

No, this hotel doesn't have a spa tub.

Does citizenM Copenhagen Radhuspladsen have a restaurant with a breakfast menu?

Yes, citizenM Copenhagen Radhuspladsen serves buffet breakfast for a surcharge each morning at canteenM.

Will citizenM Copenhagen Radhuspladsen allow pets to stay for free?

No, pets aren't allowed at citizenM Copenhagen Radhuspladsen though service animals are welcome.

Does citizenM Copenhagen Radhuspladsen have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to citizenM Copenhagen Radhuspladsen?

The closest major airport to citizenM Copenhagen Radhuspladsen is Copenhagen Airport, Kastrup (CPH), which is 7.4 mi away (21 minutes by car). Another top airport is Copenhagen (RKE-Roskilde), which is located 25.5 mi away (42-minute drive).

Can I book a room with a balcony at citizenM Copenhagen Radhuspladsen?

No, at citizenM Copenhagen Radhuspladsen, there aren't any guestrooms that list a balcony.

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 890 out of 1283 reviews
Rating 8 - Good. 289 out of 1283 reviews
Rating 6 - Okay. 62 out of 1283 reviews
Rating 4 - Poor. 19 out of 1283 reviews
Rating 2 - Terrible. 23 out of 1283 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great rooms comfy, clean and modern
Stayed 1 night in Jan 2026

10/10 Excellent

Paritosh

Liked: Cleanliness, staff & service, amenities
Great place. Excellent location
Stayed 4 nights in Dec 2025

10/10 Excellent

Daryl

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfy.
Stayed 4 nights in Dec 2025

10/10 Excellent

Freya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were very pleasantly surprised with our room at CitizenM. It’s hard to find somewhere in Copenhagen for a reasonable price and this hotel was perfect for us. Only about a 10 min walk into the centre, 20 mins to Nyhavn and round the corner from Tivoli. The room was spacious, given its layout and the bed was big and comfortable. The staff were very welcoming and friendly. Would happily stay here again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Zach

Stayed 4 nights in Dec 2025

10/10 Excellent

Shembra

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Close to everything. Right in the center of town! Food was amazing, nice clean hightech rooms! Staff was very nice! Great views.
Stayed 4 nights in Dec 2025

8/10 Good

Cody

Stayed 4 nights in Dec 2025

2/10 Terrible

Zaldy

Disliked: Cleanliness, amenities, property conditions & facilities
Did not consider for refund
Stayed 1 night in Dec 2025

8/10 Good

Madalina

Stayed 3 nights in Dec 2025

10/10 Excellent

christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 6 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Room is small but clean. The soundproofing is excellent and the blinds black everything out. The ipad control is great. Location is perfect, next to the metro and Tivoli with a good selection of food & drink within 5 minutes. Highly recommended.
Stayed 3 nights in Dec 2025

10/10 Excellent

Francis

Stayed 2 nights in Nov 2025

10/10 Excellent

Luisa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Every city that we been to, as long as there is a Citizen M we always stay at Citizen M. And this Citizen M at Radhuspladsen , I would happily recommend. As usual the room is very ckean , great mattress and all the controls. Like for the lights, blinds , alarm are all in the ipad. Location is great. Very near to the City Hall, Tivoli, restaurants, grocery store, train station, there’s 7-11, mcDonalds, starbucks, kfFC, very convenient location, I highly recommend this hotel whenever you go to Copenhagen.
Stayed 4 nights in Dec 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness
Great location and good hotel for what we needed! We were told they were understaffed at the weekend so they asked my partner to come and get things from the kitchen instead of them being able to bring it to our room and it took 2 requests for them to bring Champagne to our room for our Engagement (charged £66 at the end which my partner wasn't expecting), it was supposed to arrive before we got back as my partner asked in the morning and we got back around 5pm. Second request to change our sheets as they had changed them in the afternoon to dirty sheets which was really odd - you could see marks on the bedding which were supposed to be fresh. The staff on arrival were lovey and super helpful but due to the staffing issue seemed less attentive throughout which was a shame. Location was great regardless and very walkable, plus right by a metro which we could use daily! We didn't have breakfast here as there's so many bakeries near by!
Stayed 5 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Very friendly staff and nice interior. I had a great stay. Thanks!
Stayed 1 night in Dec 2025

10/10 Excellent

Alexander

Stayed 1 night in Dec 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent night’s sleep - the room was well soundproofed and had the most effective blackout blinds I have ever seen in a hotel room. Very comfortable
Stayed 3 nights in Dec 2025

6/10 Okay

Adil

Business traveler
Liked: Cleanliness, property conditions & facilities
I thought the hotel was overall decent. Friendly and helpful staff. The room was comfortable but I found it to be a little too small for my liking, it was very compact and had me feeling a little claustrophobic. I would have expected complimentary in-room tea and coffee making facilities for a 4 star in Europe. Check-in was high tech, everything was digital. The room had an iPad which enabled me to control the mood lighting, temperature, blinds, curtains and TV channels which I thought was quite cool. Hotel was clean and modern and you can't fault the location. It is conveniently located to get around Copenhagen without any hassle.
Stayed 2 nights in Dec 2025

8/10 Good

Peter

Essential….basic…comfy and perfect location…rooftop reception bar and lounge brilliant
Stayed 3 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

6/10 Okay

Stuart

Casting on TV cut off every 30 mins, no option to Insert own USB devices (like firestick)on media. Bed awkward to get in as pushed against window, would be a nightmare if sharing a room. Staff were ok, but I'm a mrtiot good member and wasn't offered late check out.
Stayed 3 nights in Dec 2025

10/10 Excellent

christopher charles phillip

Nice hotel all process from check in to room clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Felix

Stayed 3 nights in Sep 2025

4/10 Poor

VASILEIOS, Larisa

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was EXTREMELY SMALL and not properly equiped. Missing a glass to dring water, etc Bathroom was added, so it was a plastic cabin ! VERY BAD ! WC washing was insixe the room, 1 meter away from bed ! Everythjng very small and uncomfortable. IT IS A SHAME that the hotel category is 4+. Otherwise, stuff & breakfast was very good and pleasant
Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth, Crawfordville

Stayed 4 nights in Dec 2025

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