Luxury Hotels in West Hills, Spokane

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May 31 - Jun 1
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Hilton Garden Inn Spokane Airport

Hilton Garden Inn Spokane Airport

3/5 Okay
"Property was nice clean check-in with a breeze, but I do not like or did not like was that housekeeping was knocking on my door at 9:30 in the morning the day of checkout I texted the Front Desk and informed them that House was knocking at my door as it was, my understanding checkout was at noon received a message back saying oh sorry she must’ve been at the wrong room. Try to get a couple more hours of sleep and then housekeeping again knocked at my door at 10:25 AM at this point I texted the Front Desk again my frustration and then received a call from the Front Desk saying that it was a mistake and it shouldn’t happen they offered to extend my check out the two they offered me a complementary breakfast. I said now I am checking out immediately since apparently I am not wanted in this hotel I can get no rest. While checking out the Front Desk clerk that I had been texting Dean about my frustration and housekeeping, knocking on my door had the audacity to ask me if I had the do not disturb sign of my door because I would for sure keep House keeping away. I intern let her know that no I did not have the do not disturb sign of my door nor that I think I needed to put the do not disturb sign of my door since I was a one nice day and there was no indication that I was checking out early. I also let her know that I’ve worked in hospitality for six years, including night and usually we have to keep a list of rooms that need to be cleaned as well as who is checking out early."
A verified traveler stayed at Hilton Garden Inn Spokane Airport
Posted 2 hours ago
Hilton Garden Inn Spokane Airport

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