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Hyatt Regency Cleveland At The Arcade

4.0 star property

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Photo gallery for Hyatt Regency Cleveland At The Arcade

Ballroom
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
420 Superior Ave E, Cleveland, OH, 44114
  • Place, JACK Cleveland Casino
    ‪5 min walk‬
  • Place, Huntington Convention Center of Cleveland
    ‪6 min walk‬
  • Place, Progressive Field
    ‪10 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(50 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(46 reviews)
  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(39 reviews)
  • City view
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 603 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(7 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Arcade View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Arcade View)

9.6 out of 10
Exceptional
(15 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Arcade View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Arcade View)

8.8 out of 10
Excellent
(36 reviews)
  • 602 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (VIP)

Premium bedding, pillowtop beds, in-room safe, desk

Suite (VIP)

10.0 out of 10
Exceptional
(1 review)
  • 1098 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cleveland

Located in Downtown Cleveland, Hyatt Regency Cleveland At The Arcade is a leisurely stroll from popular sights such as JACK Cleveland Casino and Huntington Convention Center of Cleveland. This 293-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • JACK Cleveland Casino - 5 min walk - 0.3 miles
  • Huntington Convention Center of Cleveland - 6 min walk - 0.4 miles
  • Progressive Field - 10 min walk - 0.5 miles
  • Rock and Roll Hall of Fame - 11 min walk - 0.6 miles
  • Huntington Bank Field - 11 min walk - 0.6 miles

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪House of Blues - ‬4 min walk
  • ‪Guys Pizza Co. - ‬1 min walk
  • ‪Potbelly Sandwich Shop - ‬3 min walk
  • ‪Rising Star Coffee Roasters - ‬1 min walk

About this property

Hyatt Regency Cleveland At The Arcade

Hyatt Regency Cleveland At The Arcade features a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 61.56 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, a computer station, and express check-in.
Guests can expect to find free WiFi and 37-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. IPod docks, coffee makers, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 61.56 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 1890 Lounge
  • 1890 Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1890
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Dogs only
  • 1 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 9 to 15 for children
  • Valet parking fee: USD 61.56 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
Hyatt Regency Cleveland
Hyatt Regency Cleveland Arcade
Regency Arcade
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Frequently asked questions

Are free cancellation options available at Hyatt Regency Cleveland At The Arcade?

Hyatt Regency Cleveland At The Arcade provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What can I see around Hyatt Regency Cleveland At The Arcade?

This hotel is situated in Downtown Cleveland within a 10-minute walk of JACK Cleveland Casino and Rocket Arena. You'll also find Progressive Field and Rock and Roll Hall of Fame less than a mile away.

Is parking available on site at Hyatt Regency Cleveland At The Arcade?

Yes, valet parking is offered for USD 61.56 per night with in/out privileges.

Is there a spa available at Hyatt Regency Cleveland At The Arcade?

Spa services at the hotel include deep-tissue massages, facials, and mani/pedis.

Does Hyatt Regency Cleveland At The Arcade have a casino?

No, Hyatt Regency Cleveland At The Arcade doesn't have a casino.

Is there an indoor pool at Hyatt Regency Cleveland At The Arcade?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hyatt Regency Cleveland At The Arcade?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and a restaurant.

Does Hyatt Regency Cleveland At The Arcade have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Regency Cleveland At The Arcade feature a restaurant that includes a breakfast menu?

Yes, Hyatt Regency Cleveland At The Arcade serves a cooked-to-order breakfast for a surcharge each morning at 1890 Restaurant.

Does Hyatt Regency Cleveland At The Arcade allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Regency Cleveland At The Arcade for a fee of USD 100 per accommodation, per stay. The property also provides food and water bowls.

Does Hyatt Regency Cleveland At The Arcade have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hyatt Regency Cleveland At The Arcade?

The closest major airport to Hyatt Regency Cleveland At The Arcade is Cleveland, OH (BKL-Burke Lakefront), which is 1.6 mi away (5 minutes by car). Another top airport is Cleveland Hopkins International Airport (CLE), which is located 12.3 mi away (16-minute drive).

Are there rooms with balconies that I can book at Hyatt Regency Cleveland At The Arcade?

No, you won't find guestrooms with balconies at Hyatt Regency Cleveland At The Arcade.

Does Hyatt Regency Cleveland At The Arcade host weddings?

There are wedding services available at Hyatt Regency Cleveland At The Arcade if that's in your vacation plans.

Hyatt Regency Cleveland At The Arcade Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 776 out of 1136 reviews
Rating 8 - Good. 197 out of 1136 reviews
Rating 6 - Okay. 93 out of 1136 reviews
Rating 4 - Poor. 27 out of 1136 reviews
Rating 2 - Terrible. 43 out of 1136 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Stayed 1 night in Feb 2026

8/10 Good

Dorian

Liked: Cleanliness, amenities, property conditions & facilities
Very nice facility. Wish the microwave was in the room. Staff was very friendly
Stayed 1 night in Feb 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, large room, great location
Stayed 2 nights in Dec 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities
Friendly staff, beautiful hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Brianna

Stayed 2 nights in Dec 2025

6/10 Okay

Shawn, Cincinnati

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberly, Oberlin

Liked: Cleanliness, property conditions & facilities
The front desk was very considerate and helpful, and the valets were extremely friendly and polite
Stayed 1 night in Dec 2025

10/10 Excellent

jaber

Stayed 1 night in Dec 2025

10/10 Excellent

Ahmad

Stayed 1 night in Nov 2025

10/10 Excellent

Cortnei

Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Stayed 1 night in Dec 2025

4/10 Poor

Shawndell

Stayed 1 night in Dec 2025

8/10 Good

Craig

Stayed 1 night in Dec 2025

6/10 Okay

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

Jeffery

Stayed 2 nights in Dec 2025

10/10 Excellent

Bernadette

Stayed 2 nights in Dec 2025

2/10 Terrible

Jack

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was one of the most awful hotel stays I have ever experienced. One of the front desk staff was extremely rude and gave away our room. He said he was the manager in duty and wore glasses.
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Great
Stayed 1 night in Dec 2025

10/10 Excellent

Liliya

Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't eat breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Tuan

Liked: Staff & service
Disliked: Cleanliness
i pay breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, great gym facilities, loved the historic location, close to downtown attractions.
Stayed 1 night in Dec 2025

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