Hyatt Regency Cleveland At The Arcade

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hyatt Regency Cleveland At The Arcade

Ballroom
Exterior
Meeting facility
Fitness facility
Premium bedding, pillowtop beds, in-room safe, desk

Popular amenities

  • Spa
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
420 Superior Ave E, Cleveland, OH, 44114
  • Progressive Field
    ‪10 min walk‬
  • Rock and Roll Hall of Fame
    ‪11 min walk‬
  • Huntington Bank Field
    ‪11 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

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Room options

Room, 2 Double Beds

8.6 out of 10
Excellent
(43 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(7 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(30 reviews)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(34 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (VIP)

10.0 out of 10
Exceptional
(1 review)
  • 1098 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, View (Arcade View)

8.8 out of 10
Excellent
(34 reviews)
  • 602 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 603 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, View (Arcade View)

9.8 out of 10
Exceptional
(13 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Cleveland

Located in Downtown Cleveland, Hyatt Regency Cleveland At The Arcade is a leisurely stroll from popular sights such as JACK Cleveland Casino and Huntington Convention Center of Cleveland. This 293-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • JACK Cleveland Casino - 5 min walk - 0.3 miles
  • Huntington Convention Center of Cleveland - 6 min walk - 0.4 miles
  • Progressive Field - 10 min walk - 0.5 miles
  • Rock and Roll Hall of Fame - 11 min walk - 0.6 miles
  • Huntington Bank Field - 11 min walk - 0.6 miles

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪The Arcade - ‬3 min walk
  • ‪Jake's - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪House of Blues Cleveland - ‬4 min walk
  • ‪Shake Shack - ‬3 min walk

About this property

Hyatt Regency Cleveland At The Arcade

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
Renovated in 2017, Hyatt Regency Cleveland At The Arcade offers a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 49 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, a computer station, and express check-in.
Guests can expect to find free WiFi and 37-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. IPod docks, coffee makers, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 30 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 1890 Lounge
  • 1890 Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1890
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Dogs only
  • 1 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 9 to 15 for children
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
Hyatt Regency Cleveland
Hyatt Regency Cleveland Arcade
Regency Arcade
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Frequently asked questions

Are free cancellation options available at Hyatt Regency Cleveland At The Arcade?

Hyatt Regency Cleveland At The Arcade provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Regency Cleveland At The Arcade?

As of Aug 1, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Cleveland At The Arcade on Aug 24, 2025 start from $130.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hyatt Regency Cleveland At The Arcade?

This hotel is situated in Downtown Cleveland within a 10-minute walk of JACK Cleveland Casino and Rocket Arena. You'll also find Rock and Roll Hall of Fame and Huntington Bank Field less than a mile away.

Will I be able to park at Hyatt Regency Cleveland At The Arcade?

Yes, valet parking is offered for USD 49 per night with in/out privileges.

Is there a spa available at Hyatt Regency Cleveland At The Arcade?

Spa services at the hotel include deep-tissue massages, mani/pedis, and facials.

Does Hyatt Regency Cleveland At The Arcade have a casino?

No, Hyatt Regency Cleveland At The Arcade doesn't have a casino.

Is there an indoor pool at Hyatt Regency Cleveland At The Arcade?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hyatt Regency Cleveland At The Arcade?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and a restaurant.

Are there hot tubs at Hyatt Regency Cleveland At The Arcade?

No, this hotel doesn't have a spa tub.

Does Hyatt Regency Cleveland At The Arcade feature a restaurant that includes a breakfast menu?

Yes, Hyatt Regency Cleveland At The Arcade serves a cooked-to-order breakfast for a surcharge each morning at 1890 Restaurant.

Does Hyatt Regency Cleveland At The Arcade allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Regency Cleveland At The Arcade for a fee of USD 100 per accommodation, per stay. The property also provides food and water bowls.

Does Hyatt Regency Cleveland At The Arcade have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hyatt Regency Cleveland At The Arcade?

The closest major airport to Hyatt Regency Cleveland At The Arcade is Cleveland, OH (BKL-Burke Lakefront), which is 1.6 mi away (5 minutes by car). Another top airport is Cleveland Hopkins International Airport (CLE), which is located 12.3 mi away (16-minute drive).

Can I book a room with a balcony at Hyatt Regency Cleveland At The Arcade?

No, at Hyatt Regency Cleveland At The Arcade, there aren't any guestrooms that list a balcony.

Does Hyatt Regency Cleveland At The Arcade host weddings?

There are wedding services available at Hyatt Regency Cleveland At The Arcade if that's in your vacation plans.

Hyatt Regency Cleveland At The Arcade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 644 out of 1002 reviews
Rating 8 - Good. 190 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kyungbog, Astoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking fee too expensive
Stayed 1 night in Jul 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jeffrey

Traveled with partner
Location is great. The Arcade is beautiful. Room fairly pedestrian but works.
Stayed 1 night in Jul 2025

10/10 Excellent

SUSAN

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Comfortable hotel. Convenient location. Good breakfast, Beautiful building. Would appreciate grab bars for the bath tub to make it easier to get inand out of tub.
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was built in 1890 and it is wonderful. Staff were pleasant and accommodating. Would stay here again for sure
Stayed 1 night in May 2025

8/10 Good

Francelyn, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Joshua

Great
Stayed 1 night in Apr 2025

10/10 Excellent

Jonnica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from.the casino. Room was clean.
Stayed 1 night in Apr 2025

10/10 Excellent

William

Stayed 1 night in Apr 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Wow what a place.old but classy,very well located between everything we wanted to do. Restaurants near and plentiful. Staff was top notch,and very helpful. Highly recommend this hotel,drips with history
Stayed 5 nights in Apr 2025

10/10 Excellent

Lenora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything
Stayed 2 nights in Apr 2025

10/10 Excellent

Paula

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all CLE sporting events
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was nice but the arcade attached to the hotel was empty
Stayed 3 nights in Apr 2025

10/10 Excellent

Dina E.

Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For a Hyatt Regency, this hotel is lacking amenities like robes/slippers for guest. No food available between 11 and 4. Down market snack selection for purchase in the "lobby". This is an adaptive reuse of a spectacular 1890s commercial building but it does not work well as a hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great. The only drawback was that we were near elevator and could hear it all night
Stayed 1 night in Apr 2025

8/10 Good

Cathleen, Bullhead City

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is older but has been updated very nicely. Room was comfy and clean, and room service was great. The restaurant was closed for updating but food was still available at the cool little bar or thru room service. Unfortunately, we got assigned a room that was right above the loading dock and the trash pickup area, and there was a lot of noise throughout 2 nights of our stay. Other than that, we enjoyed our stay there. It’s in downtown Cleveland and there were cool bars, restaurants, etc. within walking distance. We would definitely stay there again but would request a room on the other side of yhe arcade.
Stayed 3 nights in Apr 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Farrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing! Rooms are large, beds are comfortable, great water pressure and super clean. Hotel staff is helpful and knowledgeable. Highly recommend this hotel!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Worth it

The building and vibe was top notch. Easily accessible from the interstate. Would totally stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in- we were greeted by a gentleman named Ron- I believe if I heard correctly it was his first day back on the job. He was SO nice and pleasant and made sure to give us all the scoop. Hopefully this gets back to his manager so they know he was a great first person to talk to! Love staying at the Arcade.
Stayed 1 night in Apr 2025