The home was exactly as advertised. The communication was excellent, quick, and cheerful. I never felt as though I was being a bother when I reached out with a question or request.
On top of that, we left several items that I’d placed in a closet and did not realize it until we were home. I reached out and ask if it would be possible to have those items shipped to me. They went and gathered them all up, boxed them, and took them to ship. I offered to pay for the shipping ( and even their time if need be ) but they send them on their own dime.
That is going above and beyond what is expected, and I appreciate that very much.