Sonesta ES Suites Chicago - Lombard in Chicago | Best Rates & Deals on Orbitz

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Hotel with free parking, in the vicinity of Morton Arboretum

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Dates

May 2025

June 2025

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, Fireplace (Loft) | Living area | 36-inch LCD TV with cable channels, TV

Overview
Rooms
Location
Policies

Very good

Popular amenities

Kitchen
Housekeeping
Pet friendly
Gym
24/7 front desk
Parking included

Explore the area

2001 S Highland Avenue, Lombard, IL, 60148

Yorktown Shopping Center
‪5 min walk‬
Morton Arboretum
‪6 min drive‬
College of Dupage
‪8 min drive‬
Chicago, IL (ORD-O'Hare Intl.)
‪23 min drive‬

Room options

About the neighborhood

Lombard

Located in Highland Hills, Sonesta ES Suites Chicago - Lombard is within a 10-minute drive of popular attractions such as Morton Arboretum and College of Dupage. This 144-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

Yorktown Shopping Center - 5 min walk - 0.3 miles
Oakbrook Center Mall - 5 min drive - 3.8 miles
Morton Arboretum - 6 min drive - 3.7 miles
College of Dupage - 8 min drive - 4.2 miles
Wheaton College - 11 min drive - 6.2 miles

Getting around

Lombard Station - 6 min drive
Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

‪Food Court - Yorktown Center - ‬12 min walk
‪McDonald's - ‬9 min walk
‪Miller's Ale House - Chicago Lombard - ‬3 min drive
‪The Patio - ‬15 min walk
‪Panda Express - ‬17 min walk

About this property

Sonesta ES Suites Chicago - Lombard

Hotel with free parking, in the vicinity of Morton Arboretum

Sonesta ES Suites Chicago - Lombard features a 24-hour gym, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include laundry facilities, barbecue grills, and a TV in a common area.

36-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, dining areas, and sitting areas.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Breakfast included
Pet friendly
Parking included
Free WiFi

$112 nightly

Jun 29 - Jun 30

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free manager's reception (select days)

Things to do

24-hour gym
Playground
TV in common areas

Family friendly

In-room crib
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Laundry facilities
Playground
Separate in-room dining area

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

Business center

Outdoors

Barbecue grill
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
2 floors
Built in 1987
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free crib

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

36-inch LCD TV with premium cable channels

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Kitchen
Microwave
Oven
Separate dining area

Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Laptop workspace
Phone
Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:

Business center
Front desk

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 75 per pet, per week
2 total (30 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Up to 2 kids 18 years old and younger stay free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 75 per pet, per week
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4 PM
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a smoke detector.
The property is professionally cleaned.

Additional information about polices, regulations, and more:

The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed in guestrooms.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Residence Inn Marriott Hotel Lombard Chicago

Residence Inn Marriott Chicago Lombard Hotel

Residence Inn Marriott Chicago Lombard

Sonesta ES Suites Chicago Lombard Hotel

Sonesta ES Suites Chicago Lombard

Sonesta ES Suites Chicago - Lombard Hotel

Sonesta ES Suites Chicago - Lombard Lombard

Sonesta ES Suites Chicago - Lombard Hotel Lombard

Frequently asked questions

Is a free cancellation option available at Sonesta ES Suites Chicago - Lombard?

Sonesta ES Suites Chicago - Lombard offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do near Sonesta ES Suites Chicago - Lombard?

This hotel is situated in Highland Hills within a short 8-minute walk of Yorktown Shopping Center. You'll also find Oakbrook Center Mall and Morton Arboretum within a short drive.

Will I be able to park at Sonesta ES Suites Chicago - Lombard?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Sonesta ES Suites Chicago - Lombard have a casino?

No, Sonesta ES Suites Chicago - Lombard doesn't have a casino.

Is there an indoor pool at Sonesta ES Suites Chicago - Lombard?

No, there is no indoor pool at this hotel.

Is Sonesta ES Suites Chicago - Lombard good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen as well as a 24-hour fitness facility and free evening reception.

Does Sonesta ES Suites Chicago - Lombard have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sonesta ES Suites Chicago - Lombard feature a restaurant that includes a breakfast menu?

No, Sonesta ES Suites Chicago - Lombard doesn't have a restaurant that serves breakfast.

Will Sonesta ES Suites Chicago - Lombard allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sonesta ES Suites Chicago - Lombard for a fee of USD 75 per pet, per week.

Are there connecting rooms at Sonesta ES Suites Chicago - Lombard?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Sonesta ES Suites Chicago - Lombard?

The closest major airport to Sonesta ES Suites Chicago - Lombard is Chicago O'Hare Intl. Airport (ORD), which is 18.9 mi away (25 minutes by car). Another top airport is Chicago, IL (DPA-Dupage), which is located 16.7 mi away (28-minute drive).

Can I book a room with a balcony at Sonesta ES Suites Chicago - Lombard?

No, there aren't any guestrooms with balconies at Sonesta ES Suites Chicago - Lombard.

Sonesta ES Suites Chicago - Lombard Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Keshanna

Traveled with family

Jan 27, 2024

Liked: Cleanliness, property conditions & facilities

I really liked that place, I just wish the service was a little better but other than that! Everything was amazing!

Stayed 2 nights in Jan 2024

2/10 Terrible

Nikki, Dolton

Jan 20, 2024

Disliked: Staff & service

Property accepted my booking but failed to advise that theyvare tuening the properrt into apartmenta and my booking was pretty much non-existent. Glad I paid thru paypal. Overall a major headache, disappointment and unnecessary dramatic situation that took too long to resolve. I ended up booking with Embassy Suites directly. I only picked Sonesta because i had a good experience with this property before. However, they should not be a cepting bookinga that they can not honor, especially if the property is being converted from suites to apartments.

Stayed 2 nights in Jan 2024

2/10 Terrible

Javier

Jan 9, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst all time , do not stay here !!

This was the worst ever. I get there and I have to call # and wait outside for someone to open door for check in. I’m checking in and the lady says, we don’t have any services, I’m the only one here, there will be no housekeeping anything. Whatever, I go to my suite and there are dirty towels on floor, again whatever, so I decide to go and buy a few things, I notice the door did not lock, someone had taped the lock so door would stay open, do I call upfront and she says just take it off. Weird, I leave and I comeback to find roof smelling like pot and mud marks all over the floor. I’m like ??? I call and they out me in another suite, no dish soap, no towels, no glasses, nothing, I went out and brought everything, pans to cook, sponge to wash dishes, they had a roll of toilet paper in kleenex dispenser, I stood there 7 days, was visiting family. There was no wifi for 5 days, had to use my hotspot, I called upfront and they gave me a 1800 #, called 8 times, while there various days, opened up trouble tickets, never once got a call back like they said they would. When someone went into my suite 1st day, she offered a comp night, funny I never seen in, typical of how this stay was, I have text back and forth where they never even responded, I would never ever stay or recommend this place, there was yelling outside, arguments, trash bins would not get emptied. I don’t write reviews, but this experience was the worst, spent a lot of many to stay in this unsafe dump !!

Stayed 6 nights in Dec 2023

2/10 Terrible

Angela

Traveled with family

Jan 9, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruined Christmas

The hotel doesnt exist. Showed up and it was being converted to apartment buildings. Need to find new place for our family christmas

Stayed 2 nights in Jan 2024

2/10 Terrible

Rogi

Jan 4, 2024

Disliked: Staff & service

Stayed 1 night in Dec 2023

2/10 Terrible

Vanessa

Dec 31, 2023

Disliked: Property conditions & facilities

Stayed 1 night in Dec 2023

2/10 Terrible

Miranda

Traveled with group

Dec 31, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is NOT a hotel. And it is dirty. No staff

Stayed 2 nights in Dec 2023

2/10 Terrible

Nia

Traveled with group

Dec 21, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Dec 2023

2/10 Terrible

Stephanie

Traveled with family and small children

Dec 21, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The employees at this property are a waste of space. Reached out to corporate and never got a call back. Literally have nothing positive to say. Don’t waste money booking here

10/10 Excellent

jalyn

Dec 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2023

4/10 Poor

Glenn

Business traveler

Dec 7, 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Many of the reviews are over critical in my opinion. No doubt this property needs work but their business model is changing so things you would expect from hotel service is no longer in their wheelhouse. Overall I give it an okay.

Stayed 1 night in Dec 2023

2/10 Terrible

Enrique

Traveled with family

Nov 28, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was the most disgusting place I have ever seen. I had my wife and kid with me and we instantly walked out and went to a different hotel. They didn’t want to give me a refund either even though I did not stay in. The bed had no sheets, pillows where yellow, the shower had no curtain, the kitchen was so nasty and dirty, the toilet had poop stains all over and there was barely any toilet paper. DO NOT GO HERE AND WASTE YOUR TIME AND MONEY.

Stayed 1 night in Nov 2023

4/10 Poor

Lindsay

Nov 16, 2023

Disliked: Cleanliness, staff & service

don't stay here!!

Stayed 2 nights in Nov 2023

2/10 Terrible

Linda

Nov 14, 2023

Stayed 3 nights in Nov 2023

2/10 Terrible

Tamika

Traveled with family

Nov 13, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

This hotel use to be nice . Now they are converting to apartment complexes and the place is Reagan’s. My room was not cleaned from whoever previously were there. I called the staff and asked for another room and she told me your only option is to get a refund and check out. LIKE IS THIS HOW YOU TREAT YOUR GUEST? the door didn’t completely lock or anything in the nature. This was the worse stay. Paying almost $700 for a room with service like this should be against the law!

Stayed 2 nights in Nov 2023

8/10 Good

Whitney

Nov 12, 2023

Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Business traveler

Nov 7, 2023

Disliked: Staff & service

Not so good experience

We were in town for business. When getting to the hotel there a note on door saying hours are Monday thru Friday 8 to 4. If checking in after hours please call a number. We called the number & the lady that answered was very nice & friendly. There were three of us & the room was for 4 people. There were no extra blankets, towels items for the kitchen. We called the number again & someone else answered & said that’s not our problem our hours are only Monday through Friday 8 to 4. Plus they didn’t mention when making reservation that they were now apartments.

Stayed 2 nights in Nov 2023

2/10 Terrible

Traci

Traveled with family

Nov 6, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

oops! Not really a hotel

Warning. This property is transitioning out of the hotel business to become an apartment complex. The property needs to be taken off hotels.com. They no longer have breakfast or bathroom products or cleaning like a hotel. Even if they are going to do a hotel reservation, they want a 7-night minimum.

Stayed 3 nights in Nov 2023

4/10 Poor

Jayden, West Vancouver

Business traveler

Nov 2, 2023

Liked: Property conditions & facilities

Disliked: Cleanliness

The property has been converted to apartment suites and is not primarily a hotel anymore. I had booked 3 weeks before my stay and had other communications with the property during those weeks, and yet, nobody mentioned this change to me. They reached out with a phone call to me on the day I was scheduled to arrive at the location and left me a voicemail, which I did not receive since I was travelling. For my actual stay, the suite was not as clean as I would expect. There were shoe prints on the entryway tiled floor, garbage from the previous guests still in the can under the sink, leftover cup noodle bits in the kitchen sink, a used bar of soap at the bathroom sink, bits of powdered soap(?) by the bathroom sink, no bath towels nor face towels, and a used towel of some sort hanging from the shower curtain rod. My stay in Lombard was for business and I was working late most days so the office was always closed by the time I was back in the evening. I had reached out to the property with my complaints via the Sonesta website immediately after returning home, but have not received any response after several weeks.

Stayed 4 nights in Oct 2023

2/10 Terrible

Kourtney

Oct 28, 2023

Stayed 1 night in Oct 2023

10/10 Excellent

Lanyea

Oct 26, 2023

Liked: Cleanliness, staff & service

Great efficient great staff accommodation was great even though they weren’t accepting any reservations

Stayed 1 night in Oct 2023

4/10 Poor

Tamika

Traveled with family and small children, Traveled with family

Oct 15, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The overall stay was ok meanwhile there were no hotel staffs. So we couldn’t get any towels or anything during our stay. And during check out time the hotel was closed with no one there to accommodate our needs. The sheets were dirty and all. Only thing was clean is the carpet.

Stayed 2 nights in Oct 2023

2/10 Terrible

Rania

Oct 15, 2023

Stayed 1 night in Oct 2023

2/10 Terrible

tarlean

Traveled with family

Oct 14, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Oct 2023

2/10 Terrible

Tonya, Chugiak

Oct 12, 2023

Disliked: Cleanliness, property conditions & facilities

From the outside this looks like a fairly decent place. Don't be fooled! Once in my room it was absolutely disgusting! Stains all over the carpet and 2 decent sized stains that appeared fo be blood. Holes in the walks, lots of gnats in the room, and mold growing in the vent! The box spring was broke down and the door was difficult to get closed. Then I woke up at 1:00 a.m. to someone in the building blasting music. The whole experience was pretty awful.

Stayed 1 night in Oct 2023