The Independence Inn Charlotte/Matthews Hotel

Hotel with free breakfast, in the vicinity of Bojangles' Coliseum

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Standard Room, 2 Double Beds, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Good

Popular amenities

Housekeeping
Gym
Laundry
Parking included
24/7 front desk

Explore the area

2501 Sardis Road N, Charlotte, NC, 28227

Place, Bojangles' Coliseum
‪11 min drive‬
Place, Ovens Auditorium
‪11 min drive‬
Place, SouthPark Mall
‪16 min drive‬
Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
‪28 min drive‬

Room options

Standard Room, 2 Double Beds, Refrigerator & Microwave

Wonderful

Sleeps 4
2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

Exceptional

Sleeps 2
1 King Bed

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 3
1 King Bed

About the neighborhood

Charlotte

Located in East Forest, The Independence Inn Charlotte/Matthews Hotel is within a 15-minute drive of popular attractions such as Bojangles' Coliseum and Ovens Auditorium. This 93-room, 3-star hotel welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

Bojangles' Coliseum - 11 min drive - 7.6 miles
Ovens Auditorium - 11 min drive - 7.6 miles
Spectrum Center - 16 min drive - 11.2 miles
SouthPark Mall - 16 min drive - 8.4 miles
Bank of America Stadium - 17 min drive - 12.0 miles

Getting around

Charlotte Station - 17 min drive
Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

‪Custom Home Pubs - ‬2 min drive
‪Cook-Out - ‬16 min walk
‪New Zealand Cafe - ‬18 min walk
‪Taco Bell - ‬14 min walk
‪Steak 'n Shake - ‬16 min walk

About this property

The Independence Inn Charlotte/Matthews Hotel

Hotel with free breakfast, in the vicinity of Bojangles' Coliseum

At The Independence Inn Charlotte/Matthews Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a computer station, express check-out, and laundry facilities.

LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Pool
Breakfast included
Parking included
Free WiFi

$79 nightly

Sep 28 - Sep 29

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

24-hour gym
TV in common areas

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Turndown service

Business services

Business center
Computer station

Outdoors

Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Handrails in stairways
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

100% renewable energy
3 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

LCD TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Iron/ironing board
Laptop workspace
LED lighting
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.

Property is also known as

Best Western Charlotte

Best Western Charlotte Matthews

Best Western Charlotte Matthews Hotel

Best Western Matthews

Best Western Plus Charlotte

Best Western Plus Charlotte/Matthews

Best Western Plus Charlotte/Matthews Charlotte

Best Western Plus Charlotte/Matthews Hotel

Best Western Plus Charlotte/Matthews Hotel Charlotte

Charlotte Best Western

Charlotte/Matthews Hotel

Best Western Plus Charlotte/Matthews Hotel

The Independence Inn Charlotte/Matthews Hotel Hotel

The Independence Inn Charlotte/Matthews Hotel Charlotte

The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte

Frequently asked questions

What is there to do within easy reach of The Independence Inn Charlotte/Matthews Hotel?

This hotel is situated in East Forest, close to Bojangles' Coliseum and SouthPark Mall. You'll also find Sportsplex at Matthews and McAlpine Creek Greenway within a short drive.

How much does it cost to stay at The Independence Inn Charlotte/Matthews Hotel?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at The Independence Inn Charlotte/Matthews Hotel on Sep 28, 2025 start from $89.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at The Independence Inn Charlotte/Matthews Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Independence Inn Charlotte/Matthews Hotel include a casino on the premises?

No, The Independence Inn Charlotte/Matthews Hotel doesn't have a casino.

Is there an indoor pool at The Independence Inn Charlotte/Matthews Hotel?

No, there is no indoor pool at this hotel.

Is The Independence Inn Charlotte/Matthews Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a soaking tub and a turndown service as well as a 24-hour fitness facility.

Does The Independence Inn Charlotte/Matthews Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Independence Inn Charlotte/Matthews Hotel have a restaurant with a breakfast menu?

The Independence Inn Charlotte/Matthews Hotel offers free buffet breakfast each morning though there is no restaurant.

Does The Independence Inn Charlotte/Matthews Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Independence Inn Charlotte/Matthews Hotel though service animals are welcome.

Are there connecting rooms at The Independence Inn Charlotte/Matthews Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Independence Inn Charlotte/Matthews Hotel?

The closest major airport to The Independence Inn Charlotte/Matthews Hotel is Charlotte-Douglas Intl. Airport (CLT), which is 16.7 mi away (24 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 28.6 mi away (35-minute drive).

Are there rooms with balconies that I can book at The Independence Inn Charlotte/Matthews Hotel?

No, you won't find guestrooms with balconies at The Independence Inn Charlotte/Matthews Hotel.

The Independence Inn Charlotte/Matthews Hotel Reviews

7.4

Good

7.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

2/10 Terrible

Nancy

Traveled with family

Jun 27, 2025

Disliked: Amenities, property conditions & facilities

Terrible customer service. Sheets were dirty room smelled shower was disgusting overall I felt uncomfortable to even be inside the room let alone sleep there

Stayed 2 nights in Jun 2025

6/10 Okay

Santiago

Jun 23, 2025

Stayed 2 nights in Jun 2025

8/10 Good

McKenzie

Jun 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I like coming here, it’s affordable, staff are nice and helpful, only few things is the TVs, I hope they change the TVs to smart TVs with apps because it’s a hassle bringing my console and getting everything to work right and I wish I had the ability to use tap to pay because I had a little hassle because one of my cards were disabled so I had to wait for help because they didn’t accept pay but other than that I enjoy my stay everytime

Stayed 4 nights in Jun 2025

10/10 Excellent

Linda

Traveled with family

Jun 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot for Boston!

Great location, friendly staff, excellent rooms

Stayed 1 night in May 2025

8/10 Good

MWende Denice

Jun 20, 2025

Liked: Cleanliness

Nice place. Rooms need upgrades

Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Jun 18, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I enjoyed the rest

Stayed 2 nights in May 2025

2/10 Terrible

Antonio

Traveled with family and small children

Jun 13, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

It was horrible… you get what you pay for, and less… Water pressure was so bad, that we had to take cold showers. The black-out curtains were rotten so a lot of sun passthrough them. The whole hotel smelled like weed. The AC unit in the room was so noisy and loud. The elevator broke twice while we were there. Horrible experience…

Stayed 3 nights in Jun 2025

8/10 Good

Beem Gleason

Traveled with partner

Jun 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was convenient.

Stayed 3 nights in Jun 2025

4/10 Poor

ellen, Marietta

Traveled with partner

Jun 10, 2025

Disliked: Cleanliness

We never received maid service. Refrigerator/ freezer was not working. It was needed. Bathtub had rust around drain, couldn’t take a bath. Very disappointed.

Stayed 2 nights in Jun 2025

2/10 Terrible

Andrew

Traveled with family and small children, Business traveler

Jun 10, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Charge fees for service animals and claim they are allowed. Rude front desk. Horrible dirty rooms.

Stayed 1 night in May 2025

8/10 Good

Jeffrey Pagan

Traveled with family

Jun 10, 2025

Liked: Cleanliness, amenities

The locations is great, it has breakfast included and Miss Carmen is super nice and helpful. The front desk is always there, they are nice and attentive. The only issue is the water, is super unstable pressure for the hot water if any, there was a few times when there was not working. Also the elevador is kinda scary since no light working on the board because of “maintenance”.

Stayed 3 nights in Jun 2025

2/10 Terrible

DANIEL

Jun 10, 2025

Disliked: Staff & service, property conditions & facilities

Not clean like what you see on website. The websites pictures can lied to people

Stayed 2 nights in Jun 2025

2/10 Terrible

Rachel

Jun 9, 2025

Liked: Room comfort

Disliked: Cleanliness, staff & service

The front desk associates weren’t friendly. I was only greeted warmly by housekeeping as I was leaving the facility, which was as disappointing as my room (needs updating and the carpet deep cleaned). Had I not already prepaid for my room, I would’ve canceled and stayed elsewhere. My sleep was amazing, but the overall presentation left much to be desired.

Stayed 1 night in Jun 2025

6/10 Okay

Steven

Jun 9, 2025

Stayed 1 night in Jun 2025

4/10 Poor

Bernard

Traveled with partner

Jun 9, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The mattresses were awful. The pillows were worse and the sheets were cheap and thin. Musty smelling rooms.

Stayed 2 nights in Jun 2025

6/10 Okay

Rebecca

Traveled with family and small children, Traveled with group

Jun 8, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

Stayed 1 night in Jun 2025

6/10 Okay

Marco

Traveled with partner

Jun 8, 2025

Liked: Cleanliness

The hotel was overall okay. It’s older, water pressure isn’t the greatest in the shower. Our floor also has the aroma of weed throughout. Breakfast was decent. Staff was very friendly. Also nice to have chilis restaurant in the same parking lot.

Stayed 1 night in Jun 2025

8/10 Good

Stefania

Jun 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Buen lugar!

Stayed 1 night in May 2025

10/10 Excellent

Cindy

Jun 6, 2025

Liked: Cleanliness, staff & service

Friendly

Stayed 1 night in Jun 2025

4/10 Poor

Ashley

Traveled with partner

Jun 4, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

No hot water. Lock on door was a nightmare, it was broken. Elevator had no lights on buttons and made loud noise’s when in use.

Stayed 1 night in Jun 2025

10/10 Excellent

Kyle

Jun 3, 2025

Stayed 2 nights in May 2025

10/10 Excellent

Karen

Traveled with group

Jun 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff was friendly and helpful.

Stayed 1 night in Jun 2025

10/10 Excellent

Terra

Jun 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great customer service

Stayed 1 night in May 2025

8/10 Good

Terra

Jun 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Had a comfortable stay

Stayed 1 night in May 2025

6/10 Okay

Tai-Lynne

Jun 2, 2025

Overall the area where the property was at was close to some malls you can do walking distance. Hotel is good for a quick stay. But some maintenance needs to be done In hotel. I had a friend stay the night and they ended up getting sinus congestion because rooms didn’t have cleanliness to vacuum nor sirculation of air and the smell from the air conditioner. So some things need to be fix.

Stayed 4 nights in May 2025