The Independence Inn Charlotte/Matthews Hotel

Hotel with free breakfast, in the vicinity of Bojangles' Coliseum

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Where to?

Dates

July 2025

August 2025

Standard Room, 2 Double Beds, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Popular amenities

Housekeeping
Parking included
Gym
Laundry
24/7 front desk

Explore the area

2501 Sardis Road N, Charlotte, NC, 28227

Bojangles' Coliseum
‪11 min drive‬
Ovens Auditorium
‪11 min drive‬
SouthPark Mall
‪16 min drive‬
Charlotte, NC (CLT-Charlotte-Douglas Intl.)
‪27 min drive‬

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Room options

Standard Room, 2 Double Beds, Refrigerator & Microwave

Wonderful

Sleeps 4
2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

Exceptional

Sleeps 2
1 King Bed

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 3
1 King Bed

About the neighborhood

Charlotte

Located in East Forest, The Independence Inn Charlotte/Matthews Hotel is within a 15-minute drive of popular attractions such as Bojangles' Coliseum and Ovens Auditorium. This 93-room, 3-star hotel welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

Bojangles' Coliseum - 11 min drive - 7.6 miles
Ovens Auditorium - 11 min drive - 7.6 miles
Spectrum Center - 16 min drive - 11.2 miles
SouthPark Mall - 16 min drive - 8.4 miles
Bank of America Stadium - 17 min drive - 12.0 miles

Getting around

Charlotte Station - 17 min drive
Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

‪McDonald's - ‬3 min drive
‪McDonald's - ‬3 min drive
‪Cookout - ‬16 min walk
‪Cracker Barrel - ‬2 min drive
‪Zaxby's - ‬16 min walk

About this property

The Independence Inn Charlotte/Matthews Hotel

Hotel with free breakfast, in the vicinity of Bojangles' Coliseum

At The Independence Inn Charlotte/Matthews Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, express check-out, and laundry facilities.

LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Pool
Breakfast included
Parking included
Free WiFi

$79 nightly

Aug 3 - Aug 4

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

24-hour gym
TV in common areas

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Turndown service

Business services

Business center
Computer station

Outdoors

Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Handrails in stairways
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

100% renewable energy
3 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

LCD TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Iron/ironing board
Laptop workspace
LED lighting
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.

Property is also known as

Best Western Charlotte

Best Western Charlotte Matthews

Best Western Charlotte Matthews Hotel

Best Western Matthews

Best Western Plus Charlotte

Best Western Plus Charlotte/Matthews

Best Western Plus Charlotte/Matthews Charlotte

Best Western Plus Charlotte/Matthews Hotel

Best Western Plus Charlotte/Matthews Hotel Charlotte

Charlotte Best Western

Charlotte/Matthews Hotel

Best Western Plus Charlotte/Matthews Hotel

The Independence Inn Charlotte/Matthews Hotel Hotel

The Independence Inn Charlotte/Matthews Hotel Charlotte

The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte

Frequently asked questions

What is there to do within easy reach of The Independence Inn Charlotte/Matthews Hotel?

This hotel is situated in East Forest, close to Bojangles' Coliseum and SouthPark Mall. You'll also find Sportsplex at Matthews and McAlpine Creek Greenway within a short drive.

Will I be able to park at The Independence Inn Charlotte/Matthews Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Independence Inn Charlotte/Matthews Hotel include a casino on the premises?

No, The Independence Inn Charlotte/Matthews Hotel doesn't have a casino.

Is there an indoor pool at The Independence Inn Charlotte/Matthews Hotel?

No, there is no indoor pool at this hotel.

Is The Independence Inn Charlotte/Matthews Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a soaking tub and a turndown service as well as a 24-hour fitness facility.

Are there hot tubs at The Independence Inn Charlotte/Matthews Hotel?

No, this hotel doesn't have a spa tub.

Does The Independence Inn Charlotte/Matthews Hotel have a restaurant with a breakfast menu?

The Independence Inn Charlotte/Matthews Hotel offers free buffet breakfast each morning though there is no restaurant.

Does The Independence Inn Charlotte/Matthews Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Independence Inn Charlotte/Matthews Hotel though service animals are welcome.

Are there connecting rooms at The Independence Inn Charlotte/Matthews Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Independence Inn Charlotte/Matthews Hotel?

The closest major airport to The Independence Inn Charlotte/Matthews Hotel is Charlotte-Douglas Intl. Airport (CLT), which is 16.7 mi away (24 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 28.6 mi away (35-minute drive).

Are there rooms with balconies that I can book at The Independence Inn Charlotte/Matthews Hotel?

No, at The Independence Inn Charlotte/Matthews Hotel, there aren't any guestrooms that list a balcony.

The Independence Inn Charlotte/Matthews Hotel Reviews

7.6

Good

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

8/10 Good

Jeffrey Pagan

Traveled with family

Jun 10, 2025

Liked: Cleanliness, amenities

The locations is great, it has breakfast included and Miss Carmen is super nice and helpful. The front desk is always there, they are nice and attentive. The only issue is the water, is super unstable pressure for the hot water if any, there was a few times when there was not working. Also the elevador is kinda scary since no light working on the board because of “maintenance”.

Stayed 3 nights in Jun 2025

6/10 Okay

Anil

May 21, 2025

Stayed 1 night in May 2025

4/10 Poor

Andreas

May 16, 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in May 2025

6/10 Okay

Frank David

May 1, 2025

Liked: Cleanliness, staff & service, amenities

The best thing about this hotel was its staff. The rooms needed to be upgraded

Stayed 6 nights in Apr 2025

10/10 Excellent

Christopher

Traveled with partner

May 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the best place to stay ☺️

Stayed 1 night in Apr 2025

6/10 Okay

Michael

Business traveler

Apr 30, 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

It was clean, but needs upgrading. Outlets on lamp would not hold a charger, they were worn out. Furniture all scuffed up, walls had chips and rough spots. Housekeeping never came.

Stayed 2 nights in Apr 2025

10/10 Excellent

Myra

Apr 29, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Beulah

Apr 29, 2025

Stayed 3 nights in Apr 2025

4/10 Poor

Lynn

Apr 29, 2025

Disliked: Amenities, property conditions & facilities

Hot water shuts off after a few minutes. Mattress visibly sagging anfd coils popping up. Desk chair fabric looks like it was slashed wirh a knife.

Stayed 1 night in Apr 2025

6/10 Okay

Darius

Traveled with partner

Apr 29, 2025

Liked: Staff & service

N/A

Stayed 2 nights in Mar 2025

6/10 Okay

Sieglinde

Apr 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The oarking lot was very dirty Littered with cigarette butts and madhed beer cans and water bottles. The first impression of the hotel was mot good. However, the room was good.

Stayed 1 night in Apr 2025

2/10 Terrible

Virginia

Apr 28, 2025

Disliked: Staff & service, property conditions & facilities

As soon as we opened the door to our room, the smell of marijuana was so strong! The people in the room next door sounded like they were having a party and, even into the night, it was extremely loud in the hallway. The halls had trash and food on the floor

Stayed 1 night in Apr 2025

10/10 Excellent

marius c

Traveled with family

Apr 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff

Stayed 2 nights in Apr 2025

8/10 Good

Raja, San Rafael

Apr 28, 2025

Liked: Cleanliness, staff & service

For a one night stay here in Matthew, this works. Rooms are spacious, well equiped and everything works fine.

Stayed 1 night in Apr 2025

8/10 Good

Jessica, Charleston

Traveled with partner

Apr 27, 2025

Liked: Cleanliness, staff & service

Perfectly fine for a single night stay on a budget.

Stayed 1 night in Apr 2025

8/10 Good

ryan

Business traveler

Apr 27, 2025

Liked: Cleanliness, staff & service, room comfort

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

Stayed 5 nights in Apr 2025

2/10 Terrible

Andrea

Traveled with family

Apr 27, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Very disappointed booked king room gave me 2 doubles first room ac sounded like a freight train 2nd room shower was just a drip water either very hot or cold nothing in between carpet in both room stained

Stayed 1 night in Apr 2025

10/10 Excellent

Ashlee

Apr 26, 2025

Stayed 1 night in Apr 2025

4/10 Poor

Cindy

Business traveler

Apr 25, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities

While the staff was nice, I didn’t really feel safe as a woman traveling by herself staying at that facility. In my room particular, when I got there and went to look out the window, there was a homeless man with a bunch of trash and garbage bags right below my room. The rooms air conditioner did not get very cool, the coffee maker did not work, and most of the outlets did not work. And although I was offered to change rooms, I had just unloaded all of my stuff, so did not go with that. The sheets Are of the cheapest quality, the kind that make you sweat. I think a lot of people who do not have homes stay here, a lot of construction workers, so while a man might feel fine staying here, I am a traveling registered nurse and I did not feel fine.

Stayed 7 nights in Apr 2025

10/10 Excellent

Quan

Traveled with partner

Apr 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stay at this hotel anytime im in charlotte. It’s literally close to everything, food & shopping stores. The price is great I mean you just can’t be it.

Stayed 2 nights in Apr 2025

10/10 Excellent

Jami

Apr 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

2/10 Terrible

Christopher

Traveled with family

Apr 23, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Not at ALL what was depicted on the hotels.com website. When we arrived, there was a banner hung on the side of the building instead of a regular sign. There was nefarious characters milling about the property as we entered the lobby. When we arrived at our room we smelled pot as we walked down the hall way. Then right next to our door was a stairway exit door that had see though glass. There was a man outside on the open area at stop of stairs smoking. The door was propped open yet it was a way to get into the hotel. We went to dinner and came back to the same scene of nefarious character milling about. Then we arrived at our door to find the same man sitting on the top of the stairwell now smoking with a bottle of liquor at his feet. You could hear intermittent shouts and cries. We called and reported this to the front desk and asked for the manager. The clerk said manager will not be on property until the morning...it was 8 pm. He said he would come up and talk to the man on the stairway landing. Then, I checked my bank account to discover that not only did the hotel charge my debit card/bank account for a $100 incidental charge but also charged $205 for the rest of our stay. I called to the front desk seeking to talk to the manager, but not in a nice way so the clerk hung up on me and said i could not talk to a manager. We left without spending the night at that property. Also, the free breakfast would require us to present a ticket to enter.

Stayed 3 nights in Apr 2025