HYATT house Charlotte/Center City

3.0 star property
Hotel with free breakfast, steps from Spectrum Center

Choose dates to view prices

Photo gallery for HYATT house Charlotte/Center City

Exterior
Premium bedding, down comforters, pillowtop beds, desk
Premium bedding, down comforters, pillowtop beds, desk
Fridge, microwave, coffee/tea maker
Premium bedding, down comforters, pillowtop beds, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
435 E Trade Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪1 min walk‬
  • Place, NASCAR Hall of Fame
    ‪7 min walk‬
  • Place, Charlotte Convention Center
    ‪8 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(24 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(155 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(52 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(16 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(12 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Charlotte

Located in Uptown Charlotte, HYATT house Charlotte/Center City is adjacent to Spectrum Center and within a 10-minute walk of other popular attractions like NASCAR Hall of Fame. This 163-room, 3-star hotel has an outdoor pool along with free in-room WiFi and a gym.

What's nearby

  • Spectrum Center - 1 min walk - 0.1 miles
  • Queen City Quarter - 3 min walk - 0.2 miles
  • NASCAR Hall of Fame - 7 min walk - 0.4 miles
  • Charlotte Convention Center - 8 min walk - 0.4 miles
  • Bank of America Stadium - 15 min walk - 0.8 miles

Getting around

  • CTC - Arena Tram Stop - 1 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Midnight Diner - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬3 min walk
  • ‪RedEye Diner - ‬4 min walk
  • ‪Fahrenheit - ‬3 min walk

About this property

HYATT house Charlotte/Center City

Hotel with free breakfast, steps from Spectrum Center
Guests of HYATT house Charlotte/Center City have access to an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 42 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 42-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. IPod docks, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

Frequently asked questions

Is free cancellation available at HYATT house Charlotte/Center City?

HYATT house Charlotte/Center City provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at HYATT house Charlotte/Center City?

As of Dec 29, 2025, prices found for a 1-night stay for 2 adults at HYATT house Charlotte/Center City on Jan 5, 2026 start from $149.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to HYATT house Charlotte/Center City?

This hotel is situated in Uptown Charlotte within a 10-minute walk of Spectrum Center and NASCAR Hall of Fame. You'll also find Bank of America Stadium and Bojangles' Coliseum within a short drive.

Will I be able to park at HYATT house Charlotte/Center City?

Yes, valet parking is offered for USD 42 per night with in/out privileges.

Does HYATT house Charlotte/Center City include a casino at the property?

No, HYATT house Charlotte/Center City doesn't have a casino.

Will I find an indoor pool at HYATT house Charlotte/Center City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What will couples enjoy most about a stay at HYATT house Charlotte/Center City?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does HYATT house Charlotte/Center City have a hot tub?

No, there isn't a spa tub at this hotel.

Does HYATT house Charlotte/Center City have a restaurant with a breakfast menu?

Yes, HYATT house Charlotte/Center City serves free self-serve breakfast each morning from its restaurant.

Will HYATT house Charlotte/Center City allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at HYATT house Charlotte/Center City for a fee of USD 100 per accommodation, per week.

Are there connecting rooms at HYATT house Charlotte/Center City?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to HYATT house Charlotte/Center City?

The closest major airport to HYATT house Charlotte/Center City is Charlotte-Douglas Intl. Airport (CLT), which is 7.6 mi away (18 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 18.6 mi away (27-minute drive).

Can I book a room with a balcony at HYATT house Charlotte/Center City?

No, you won't find guestrooms with balconies at HYATT house Charlotte/Center City.

Does HYATT house Charlotte/Center City host weddings?

If wedding bells are in your future, take advantage of the wedding venue at HYATT house Charlotte/Center City.

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 973 out of 1577 reviews
Rating 8 - Good. 331 out of 1577 reviews
Rating 6 - Okay. 139 out of 1577 reviews
Rating 4 - Poor. 67 out of 1577 reviews
Rating 2 - Terrible. 67 out of 1577 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

michael

Liked: Cleanliness, staff & service
One immediately sees the long jagged crack in the lobby floor and a carpet that is very old and faded.
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Property conditions & facilities
There was construction outside our window but it won’t always be like that
Stayed 1 night in Oct 2025

10/10 Excellent

Isabella, Magnolia

Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing for me was the breakfast, very good selection, really liked their french toast which I spread with yogurt, and their eggs and juices. When I asked to make sure my room was not near an ice machine, they gave me a room that was very quiet. I stayed for one night and give it a thumbs up.
Stayed 1 night in Sep 2025

10/10 Excellent

McKinley

Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Stayed 3 nights in Sep 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Renada

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overall
Stayed 2 nights in Sep 2025

8/10 Good

Jan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Chasty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice including house keeping. Never had to ask for clean towels.
Stayed 2 nights in Sep 2025

8/10 Good

Sharon

Traveled with partner
Liked: Staff & service
The room was spacious, but had a smell . It was an unclean smell. The space to eat breakfast was limited and not very tidy. The seats an counter top that we sat at was very sticky.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chinkyo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Kem

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Judi, Holly Ridge

Liked: Property conditions & facilities
Good breakfast, comfortable bed, diner across the street. Didn't like only valet parking and hearing the noisy street all hours of the night.
Stayed 1 night in Sep 2025

10/10 Excellent

Detrell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had an awesome time!

Staff were friendly and courtesy . The room was clean and the breakfast was great. Will visit again
Stayed 1 night in Sep 2025

8/10 Good

Angela

Stayed 2 nights in Sep 2025

6/10 Okay

Micheal

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They key reader doesn’t work on elevators or the side door, people parking their cars on the sidewalk in the front and side, urine on the side, no greenery, no grass, no pet areas
Stayed 2 nights in Sep 2025

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was spacious, modern and well equipped. Staff was friendly- however seemed to be short staffed as it took over 2 hours and going personally to get a broken iron replaced. They also had no extra pillows when asked.
Stayed 4 nights in Sep 2025

8/10 Good

susan

was not crazy about design of room. too tight where dresser & tv were
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay is an annual Falcons vs Panthers visit to Charlotte. The Hyatt House is always our only choice while visiting the Queen City. The front desk staff (Marlene) was top notch. She made us feel very welcomed to our favorite hotel. Cleanliness was definitely 10/10. Our stay is always pleasant, safety is of no concern, breakfast was great and valet’s Eddie & Jermaine awesome! I recommend the Hyatt House anytime you visit Charlotte.
Stayed 2 nights in Sep 2025

8/10 Good

William

Stayed 2 nights in Sep 2025

10/10 Excellent

Braxton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean, the staff were very polite, friendly and helpful. The breakfast was amazing, the bartenders were very nice, the room was excellent. 10/10, would definitely recommend!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Stayed 1 night in Sep 2025

10/10 Excellent

Alicia

Stayed 7 nights in Sep 2025