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HYATT house Charlotte/Center City

3.0 star property

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Photo gallery for HYATT house Charlotte/Center City

Exterior
Premium bedding, down comforters, pillowtop beds, desk
Premium bedding, down comforters, pillowtop beds, desk
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
435 E Trade Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪1 min walk‬
  • Place, NASCAR Hall of Fame
    ‪7 min walk‬
  • Place, Charlotte Convention Center
    ‪8 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for 1 Bedroom, King Suite

Premium bedding, down comforters, pillowtop beds, desk

1 Bedroom, King Suite

9.2 out of 10
Wonderful
(25 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, desk

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(162 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(55 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed (High Floor)

Premium bedding, down comforters, pillowtop beds, desk

Studio, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(16 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(12 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible Bathtub (King)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 Bedroom, Accessible Bathtub (King)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, desk

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Charlotte

Located in Uptown Charlotte, HYATT house Charlotte/Center City is adjacent to Spectrum Center and within a 10-minute walk of other popular attractions like NASCAR Hall of Fame. This 163-room, 3-star hotel has an outdoor pool along with free in-room WiFi and a gym.

What's nearby

  • Spectrum Center - 1 min walk - 0.1 miles
  • Queen City Quarter - 3 min walk - 0.2 miles
  • NASCAR Hall of Fame - 7 min walk - 0.4 miles
  • Charlotte Convention Center - 8 min walk - 0.4 miles
  • Bank of America Stadium - 15 min walk - 0.8 miles

Getting around

  • CTC - Arena Tram Stop - 1 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Midnight Diner - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬3 min walk
  • ‪The Public House - ‬5 min walk
  • ‪RedEye Diner - ‬4 min walk

About this property

HYATT house Charlotte/Center City

Guests of HYATT house Charlotte/Center City have access to an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 50 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 42-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. IPod docks, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Interior entrance
Hyatt Place Charlotte Downtown
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,510 reviews
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The price is $154
Apr 2 - Apr 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 50 per night; includes in/out privileges)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

Frequently asked questions

Is free cancellation available at HYATT house Charlotte/Center City?

HYATT house Charlotte/Center City provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at HYATT house Charlotte/Center City?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at HYATT house Charlotte/Center City on Apr 6, 2026 start from $152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to HYATT house Charlotte/Center City?

This hotel is situated in Uptown Charlotte within a 10-minute walk of Spectrum Center and NASCAR Hall of Fame. You'll also find Bank of America Stadium and Fillmore Charlotte within a short drive.

Is parking available on site at HYATT house Charlotte/Center City?

Yes, valet parking is offered for USD 50 per night with in/out privileges.

Does HYATT house Charlotte/Center City include a casino at the property?

No, HYATT house Charlotte/Center City doesn't have a casino.

Will I find an indoor pool at HYATT house Charlotte/Center City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What amenities will couples enjoy at HYATT house Charlotte/Center City?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does HYATT house Charlotte/Center City have a hot tub?

No, there isn't a spa tub at this hotel.

Does HYATT house Charlotte/Center City have a restaurant with a breakfast menu?

Yes, HYATT house Charlotte/Center City serves free self-serve breakfast each morning from its restaurant.

Will HYATT house Charlotte/Center City allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at HYATT house Charlotte/Center City for a fee of USD 100 per accommodation, per week.

Does HYATT house Charlotte/Center City have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to HYATT house Charlotte/Center City?

The closest major airport to HYATT house Charlotte/Center City is Charlotte-Douglas Intl. Airport (CLT), which is 7.6 mi away (18 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 18.6 mi away (27-minute drive).

Are there rooms with balconies that I can book at HYATT house Charlotte/Center City?

No, there aren't any guestrooms with balconies at HYATT house Charlotte/Center City.

Does HYATT house Charlotte/Center City host weddings?

If wedding bells are in your future, take advantage of the wedding venue at HYATT house Charlotte/Center City.

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 999 out of 1602 reviews
Rating 8 - Good. 327 out of 1602 reviews
Rating 6 - Okay. 142 out of 1602 reviews
Rating 4 - Poor. 69 out of 1602 reviews
Rating 2 - Terrible. 65 out of 1602 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

vikram

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 1 night in Dec 2025

6/10 Okay

Egor

The stay overall was a Ok. Three big downs were: Advertised price for parking was $42 here in Expedia, but in fact it is $50-55. The bar lounge was closed. Christmas or not it should be open in a hotel, especially like Hyatt. The pool was absolutely freezing, heating did not work. But the price was the same as everything works. Room was clean, good bed, good pillows.
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service
Clean room, great staff
Stayed 2 nights in Dec 2025

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and nice. The air conditioner was just a little loud. Breakfast was great and so are the staff. I just hated I was forced to used valet parking and it cost $50 for 1 night and I didn’t ask for my car till we left so not extra trips were requested. Just wish I had the option for cheaper parking.
Stayed 1 night in Dec 2025

10/10 Excellent

victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay for vacation or business. We stayed for 4 nights and enjoyed it very much! Front desk staff were very friendly and greeted us each time we came through the doors. Very clean and great centralized location. Would definitely stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Owen, Alexandria

Stayed 1 night in Dec 2025

4/10 Poor

Tyler

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Valet was $57 for one night. Check in was easy. The room itself was clean and smelled good. The worst thing was the ac/heater sounded like a truck it was so loud. The sink did not drain, which is gross. The pillows are too small. Probably won’t stay here again.
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Traveled with family
Liked: Amenities
Very courteous staff to welcome us at the counter. Some grime in the corners of our bathroom and an overall "wearing out " of the general state of the condition of our room. Good breakfast options and the morning staff were really hustling to make things right and to replenish food. Overall nice stay.
Stayed 1 night in Dec 2025

6/10 Okay

Kara

Traveled with family
Liked: Amenities
Disliked: Cleanliness
The property was a little dirtier than I expected. The floor was coming apart in the elevator, and there were several patched, unpainted places in our room. The lobby smelled like weed when we returned from our event. There was dirt around the shower, and it smelled like they had sprayed to try and mask a smell .
Stayed 1 night in Dec 2025

8/10 Good

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, was not happy about the $55 dollar suprise charge to park at the hotel I had already paid for
Stayed 1 night in Dec 2025

6/10 Okay

michael

Liked: Cleanliness, staff & service
One immediately sees the long jagged crack in the lobby floor and a carpet that is very old and faded.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Only downside, they didnt have room keys upon checkin. We had yo wait until somebody was able to get some.
Stayed 1 night in Dec 2025

10/10 Excellent

Tanequa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Completely keeping them in my list for stays in Charlotte!! Staff was amazing! Food at the bar was great and the drink worth it if you don’t want to go out. Rooms stayed clean and can’t forget the beautiful view!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay there again.
Stayed 1 night in Dec 2025

2/10 Terrible

Sammy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They had us booked for a regular room and a suite, I paid for two suites. Our party was split up on different floors. Restaurant had a very limited menu. Valet system is a disaster. Rooms are outdated, mold in grout in bathrooms. I would not pay more than a hundred for a suite-which is what we stayed in. The location was near spectrum stadium-which is what we wanted. Not a great experience. Front desk was not great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Timothy

Room was very clean and all the staff were very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Quincy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was top-notch. Clean rooms, friendly staff, secure building and great drinks!
Stayed 1 night in Dec 2025

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean room on upper floor with a skyline view. Very comfortable bed. Two downfalls, however, are the limited area to walk our dog and there were no usb charging stations in the room. Despite these minor inconveniences, I would stay there again if I ever need to return to Charlotte.
Stayed 1 night in Nov 2025

10/10 Excellent

Jacob

Stayed 2 nights in Dec 2025

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was hot and good, good coffee choices and hot apple cider Room was large and very well equipped Note regarding microwave, when the timer buzzes, you have to push the unlock button before pushing the open button on the door
4 minute walk to NASCAR museums
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean, modern, great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Ken

Stayed 2 nights in Nov 2025

8/10 Good

Dakisha

Stayed 1 night in Dec 2025

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