The house, pool, and city are great, we visit Cape Coral often. Here is the breakdown of our 5 night stay:
Monday check in, door codes did not work. According to the reviews, this appears to be an ongoing issue that has not been resolved along with horribly smelling towels and the ice machine is still broke.
Tuesday, a representative from management showed up to read the electric meter and have me sign paperwork for our stay. You must pay for electricity used, if this was in the VRBO description, I would have passed on this property. Not to mention the visit from property management for check in and the promise that they will show up the morning of checkout, was daunting.
Wednesday, the construction next door had workers peering into the pool area.
Thursday, saw someone walking in the pool enclosure, unannounced, it was the pool lady. Yes, the information book says the pool is maintained the same time every week, however, it doesn’t tell you what day or time.
Friday, while I am at the store and my wife is alone sitting on the pool deck, a maintenance man walks into the pool enclosure. This startled my wife and is unacceptable.
Saturday, the anticipation of the property representative arriving at an unknown time had me sleeping with one eye open.
I’ve used VRBO for 20+ years and I’ve never left a bad review, but I feel that others should know what they are getting into before spending their hard earned money.
Respectfully,
Tom