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Hotel Secreto

4.0 star property

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Photo gallery for Hotel Secreto

A poolside area with a view of the ocean, a wooden table, and a white chair.
A beach with a curved shoreline, calm waves, and a clear sky.
Executive -Fourth Floor king | Premium bedding, in-room safe, desk, iron/ironing board (on request)
Lobby sitting area
A resort with multiple swimming pools, sun loungers, and palm trees.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Sección Lote 11, Isla Mujeres, QROO, 77400
  • Place, beach near Centro
    ‪2 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪8 min walk‬
  • Place, North Beach
    ‪9 min walk‬

Room options

View all photos for Deluxe -Second & Third Floor King

A modern hotel room with a bed, a sofa, a chair, and two side tables.

Deluxe -Second & Third Floor King

10.0 out of 10
Exceptional
(15 reviews)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Executive -Fourth Floor king

A hotel room with a large bed, a sofa, two armchairs, a small table, and a painting on the wall.

Executive -Fourth Floor king

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Superior- Ground Floor King

A hotel room with a bed, a sofa, two armchairs, a coffee table, and a large mirror.

Superior- Ground Floor King

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

About the neighborhood

Isla Mujeres

Located in Centro - Supmza 001, Hotel Secreto is within a 5-minute walk of popular attractions such as North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This 4-star hotel welcomes guests with 12 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • beach near Centro - 2 min walk - 0.1 miles
  • Miguel Hidalgo - 5 min walk - 0.3 miles
  • Isla Mujeres Cemetery - 8 min walk - 0.5 miles
  • North Beach - 9 min walk - 0.5 miles
  • Faro de Punta Norte - 9 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

  • ‪Stingray - ‬4 min walk
  • ‪Cañabar Beach Club - ‬5 min walk
  • ‪Buho's - ‬4 min walk
  • ‪Rock Bar - ‬5 min walk
  • ‪Lola Valentina - ‬4 min walk

About this property

Hotel Secreto

At Hotel Secreto, guests enjoy a full-service spa, an outdoor pool, and a gym. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and concierge services. This beach hotel also has free WiFi in public areas.
Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes and desks are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has couples treatment room(s). Services include massages.

Similar properties

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Bartolome Oceanfront Suites
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  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 123 reviews
$112 nightly
The price is $134
Sep 1 - Sep 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Secreto Isla Mujeres
Secreto Isla Mujeres
Secreto Hotel Isla Mujeres
Secreto Isla Mujeres
Hotel Secreto Hotel
Hotel Secreto Isla Mujeres
Hotel Secreto Hotel Isla Mujeres

Frequently asked questions

What can I see around Hotel Secreto?

This hotel is situated in Centro - Supmza 001 within a 10-minute walk of North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Isla Mujeres Ferry Terminal and Isla Mujeres Cemetery less than a mile away.

Is parking available on site at Hotel Secreto?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hotel Secreto?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Hotel Secreto feature a casino at the property?

No, Hotel Secreto doesn't have a casino.

Will I find an indoor pool at Hotel Secreto?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Secreto?

There are plenty of amenities for couples at this hotel, including a beach, an outdoor pool, and a full-service spa.

Are there hot tubs at Hotel Secreto?

No, this hotel doesn't have a spa tub.

Does Hotel Secreto have a restaurant that serves breakfast?

No, Hotel Secreto doesn't have a restaurant that serves breakfast.

Will Hotel Secreto allow pets to stay for free?

No, pets aren't allowed at Hotel Secreto.

Are there connecting rooms at Hotel Secreto?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Secreto?

The closest major airport to Hotel Secreto is Cancun Intl. Airport (CUN), which is 21.7 mi away (118 minutes by car).

Are there rooms with balconies that I can book at Hotel Secreto?

No, you won't find guestrooms with balconies at Hotel Secreto.

Hotel Secreto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 297 out of 343 reviews
Rating 8 - Good. 32 out of 343 reviews
Rating 6 - Okay. 7 out of 343 reviews
Rating 4 - Poor. 5 out of 343 reviews
Rating 2 - Terrible. 2 out of 343 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! The staff was lovely and the hotel was beautiful.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, clean and spacious rooms, friendly service, comfortable beds and great A/C. Wonderful stay!
View from the deck!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from the balcony and the roof bar sunset view is gorgeous
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Hotel Secreto 3 times and we love it. Everyone is so nice and helpful.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff at Secreto is top notch! Rooftop bar is a lot of fun too
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
A perfect location. The room was brilliant and the staff very friendly and helpful. We really enjoyed the Hotel Secreto
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Everything is walking distance. Pool access and Rooftop access daily for sunrise and sunset vistas. Rooms with Ocean view double as pool view. Room has AC and dehumidifier. TV uses Stingray Streaming which has tons of channels!!! Clean rooms and staff freshens up rooms early which is nice.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Michelle

Loved rooftop bar, staff were great, was afraid because there were a few reviews where they said
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place. Clean, comfortable. The views and roof top bar are fantastic. The staff are so friendly and profesional you will not go wrong booking here.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Tim

Liked: Cleanliness
Disliked: Amenities
Beach rocky, hotel good for price. Room comfortable and quiet.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Irit

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hotel Secreto. Looking forward to visiting again.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place great service and great food in the area.
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Beautiful property.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot centrally located, staff was very accommodating. Close to all the downtown amenities and Playa Norte
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Ma, Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay, the staff was so friendly and overall amazing. The hotel have the most beautiful picture perfect ocean view with a private beach
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and spacious. The staff was super friendly and helpful with local insight on shops restaurants.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Secreto is a wonderful hotel walking distance to restaurants and beach! We had a wonderful time during our stay and definitely recommend this hotel if you are looking for a quiet hotel close to the action of the beach and Hidalgo street!
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel,excellent staff,easy walk to beach and restaurants. The rooftop bar has the best sunset view in the island!
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are positive and very helpful. Only drawback is inability to snorkel off the beach (prohibited) but the pool is one of the nicest I've ever swam in. Rooftop bar is spectacular and the showers, beds and rooms are excellent. Will stay again next time, too. Great value for cost.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

EUNJUNG

Liked: Cleanliness, staff & service
It is a simple hotel. but the staff there is great. Very helpful. My only complaint would be weak water pressure in the shower. Location is also great!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to North Beach, clean, beautiful property.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with amazing views, perfect access to the best shopping and beaches. Rooms were immaculate and the rooftop bar was a great added bonus.
Stayed 6 nights in Mar 2024