Heritage Inn Hotel & Convention Centre High River

2.5 star property
Pet-friendly hotel with free parking connected to the convention center in High River

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Photo gallery for Heritage Inn Hotel & Convention Centre High River

Exterior
Breakfast, lunch, dinner served; American cuisine
2 bars/lounges
Lobby
Premier Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1104 11 Ave SE, High River, AB, T1V1M4
  • Place, High River Visitor Information Centre
    ‪8 min walk‬
  • Place, Maggie's Diner
    ‪2 min drive‬
  • Place, George Lane Park
    ‪3 min drive‬

Room options

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

High River

Heritage Inn Hotel & Convention Centre High River places you within a 10-minute stroll of popular attractions such as High River Visitor Information Centre and Sheppard Family Park. This 72-room hotel welcomes guests with a restaurant and conveniences like an indoor pool and free in-room WiFi. It's connected to the convention center in central High River and also close to Bob Snodgrass Recreation Complex and Museum of the Highwood.

What's nearby

  • High River Visitor Information Centre - 8 min walk - 0.4 miles
  • Sheppard Family Park - 9 min walk - 0.5 miles
  • Maggie's Diner - 2 min drive - 1.3 miles
  • Museum of the Highwood - 2 min drive - 1.3 miles
  • George Lane Park - 3 min drive - 1.5 miles

Getting around

  • Calgary International Airport (YYC) - 52 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪P & H Family Restaurant - ‬3 min drive
  • ‪The British Teahouse - ‬15 min walk

About this property

Heritage Inn Hotel & Convention Centre High River

Pet-friendly hotel with free parking connected to the convention center in High River
At Heritage Inn Hotel & Convention Centre High River, guests have access to an indoor pool, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a conference center, wedding services, and an ATM.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and desks. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 16 to 21 for adults and CAD 10 to 10 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Seasons Cafe & Eatery
  • Shooters Lounge
  • Spitzee Post Bar & Grill

Things to do

  • Billiards/pool table
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference center (1,620 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20 per pet, per night
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 16 to 21 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Heritage Convent High River
Heritage Inn Hotel & Convent
Heritage Inn Hotel & Convent High River
Heritage Inn Hotel High River
Heritage Inn Hotel
Heritage High River
Heritage Inn Hotel & Convention Centre High River Hotel
Heritage Inn Hotel & Convention Centre High River High River

Frequently asked questions

Are free cancellation options available at Heritage Inn Hotel & Convention Centre High River?

Heritage Inn Hotel & Convention Centre High River offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see close to Heritage Inn Hotel & Convention Centre High River?

This hotel in High River is within a 10-minute walk of High River Visitor Information Centre and Sheppard Family Park. You'll also find Maggie's Diner and George Lane Park within a short drive.

Is there parking available at Heritage Inn Hotel & Convention Centre High River?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Heritage Inn Hotel & Convention Centre High River feature a casino?

No, Heritage Inn Hotel & Convention Centre High River doesn't have a casino.

Will I find an indoor pool at Heritage Inn Hotel & Convention Centre High River?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Heritage Inn Hotel & Convention Centre High River?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a restaurant.

Are there hot tubs at Heritage Inn Hotel & Convention Centre High River?

No, there isn't a spa tub at this hotel.

Does Heritage Inn Hotel & Convention Centre High River feature a restaurant that includes a breakfast menu?

Yes, Heritage Inn Hotel & Convention Centre High River serves buffet breakfast for a surcharge each morning at Seasons Cafe & Eatery.

Will Heritage Inn Hotel & Convention Centre High River allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Heritage Inn Hotel & Convention Centre High River for a fee of CAD 20 per pet, per night.

Does Heritage Inn Hotel & Convention Centre High River have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Heritage Inn Hotel & Convention Centre High River?

No, you won't find guestrooms with balconies at Heritage Inn Hotel & Convention Centre High River.

Does Heritage Inn Hotel & Convention Centre High River host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Heritage Inn Hotel & Convention Centre High River.

Heritage Inn Hotel & Convention Centre High River Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 204 out of 613 reviews
Rating 8 - Good. 202 out of 613 reviews
Rating 6 - Okay. 122 out of 613 reviews
Rating 4 - Poor. 52 out of 613 reviews
Rating 2 - Terrible. 33 out of 613 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Despite of Hot Air Balloon festivities that weekend, it was quiet at night. Very clean room and had all what i needed for one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Clean. Friendly staff.
Stayed 1 night in Sep 2025

4/10 Poor

Brigitte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed for a wedding my only complain was NO hottub working
Stayed 2 nights in Sep 2025

10/10 Excellent

Felicity

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Polite staff. Nice restaraunt.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
I found it to be very good value for what you get. I would definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
All in all, the hotel is decent. We were really looking forward to a jacuzzi but it was out of order. That was hugely disappointing. I wish we would’ve known this before booking.
Stayed 1 night in Sep 2025

8/10 Good

Reynald

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in Sep 2025

6/10 Okay

R Diana, Cumberland

Disliked: Property conditions & facilities
Food was not great at all.esp. breakfast. Outside hotel very shabby looking. Big room but little lighting .No coffee pot .No hair dryer. Asked for hair dryer said not allowed.?????? Comfy bed. Would not stay there again.
Stayed 1 night in Sep 2025

6/10 Okay

john, Edmonton

Business traveler
Liked: Staff & service
The hotel and my stay was average but the coffee/breakfast and staff were all fabulous.
Stayed 1 night in Sep 2025

8/10 Good

Glen

Traveled with group
Liked: Cleanliness, staff & service
Meals excellent! Service mostly perfect with the single exception! Absolutely no room service! I notified staff when I picked up towels from desk! Still no room service! The room key kept malfunctioning! Annoying for sure! Value for room was realistically priced
Stayed 4 nights in Sep 2025

6/10 Okay

Anthony K

Liked: Cleanliness, staff & service
Had and old smoke smell
Stayed 2 nights in Sep 2025

6/10 Okay

Sada

Traveled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are pretty dated . Pet rooms need a good carpet cleaning . Very strange there is no ice buckets in room or ice machine for people to use. Window in room looked in to pool area. So no way to get any fresh air .
Stayed 1 night in Sep 2025

10/10 Excellent

Johanne

Good Location

The best thing about staying here is location. Everything with the room was just fine.
Stayed 2 nights in Sep 2025

8/10 Good

garnet

Liked: Staff & service
Expensive
Stayed 1 night in Sep 2025

6/10 Okay

Jamie

Stayed 1 night in Sep 2025

10/10 Excellent

BobbeJo, Okotoks

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that was missing was there was not I coffee machine in the room and paper and pan
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark, Lethbridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean rooms, comfy bed, and breakfast buffet.
Stayed 1 night in Sep 2025

8/10 Good

Tanya

Traveled with partner
Liked: Cleanliness, staff & service
This hotel in fine. But for nearly $200 a night. I expect certain details to be tended to. The bathroom sink tap is so old and worn out thar it cannot be cleaned properly. Also, theres a lack of attention to detail. Like in our room, there was a flat screen TV sitting on a dresser, but there was also a flatscreen mount fixture hanging on the wall above it. A simple efdort could have been made to remove the flatscreen mount and plug the holes or even cover the wall damage with wall art. The room itself was clean enough, but the hallways smelled of stale cigarette (even though the rooms are nonsmoking) and there were many stains on the hallways rugs. The floating ceiling had a ton of damage and it was covered in sagging plastic. It didn't seem like they were in the middle of fixing it. It just looked like this was their solution to a real problem. So very run down overall. Again, I expect more once I am paying a certain price.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

mixed feelings

I was disappointed that the pool was not available for early morning due to being surrounded by rooms. It was nice of the front desk person to allow me to access the pool early but I did not want to make noise, the hot tub was broken and the pool freezing. The drain in the tub was rusty. But the room was comfortable and staff was great.
Stayed 2 nights in Aug 2025

6/10 Okay

Janine

Disliked: Property conditions & facilities
We were met by a wonderful front desk attendant who checked us in. When we asked about the continental breakfast that was included in our fee, we were told, that because the next day was a holiday, the restaurant would be closed. The room was clean, and the bed was reasonably comfortable; however, several things in the bathroom could use an update: the door didnt fit in the jamb, so didn't close properly; there was questionable staining on the bathroom ceiling; and the door hinges and towel rack had rust spots. When we checked out, we had to ask for a discount, as compensation for no breakfast, which the desk clerk gave us....nothing would have been done, if we didn't ask.
Stayed 1 night in Aug 2025

2/10 Terrible

Kendra

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like an abandoned vehicle in back parking of hotel full of garbage that's been there for over a month. Drunk people in the parking lot being loud and fighting, room was a hike to get to... with no elevator. Staff was unaccommodating.. considering the last time i was there it was not good as well. Very disappointed... not worth the money.
Stayed 1 night in Aug 2025

6/10 Okay

Beatrice

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok
Stayed 1 night in Aug 2025

8/10 Good

Lord Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025