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Kempinski Nile Hotel Cairo

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Photo gallery for Kempinski Nile Hotel Cairo

Egyptian cotton sheets, premium bedding, down comforters
Property video
Suite (Presidential) | Room amenity
Exterior
Gym

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
12 Ahmed Ragheb Street, Cornish El-Nile, Garden City, Cairo, Cairo Governorate, 11519
  • Place, Tahrir Square
    ‪12 min walk‬
  • Place, Talaat Harb Street
    ‪14 min walk‬
  • Place, Egyptian Museum
    ‪17 min walk‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪34 min drive‬

Room options

View all photos for Room (Nile Deluxe King)

Egyptian cotton sheets, premium bedding, down comforters

Room (Nile Deluxe King)

7.2 out of 10
Good
(10 reviews)
  • River view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room (Nile Deluxe Queen)

Egyptian cotton sheets, premium bedding, down comforters

Room (Nile Deluxe Queen)

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room (Nile Deluxe)

Egyptian cotton sheets, premium bedding, down comforters

Twin Room (Nile Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room (Nile Superior)

Egyptian cotton sheets, premium bedding, down comforters

Twin Room (Nile Superior)

8.0 out of 10
Very good
(3 reviews)
  • River view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite (Nile Deluxe)

Suite (Nile Deluxe) | Egyptian cotton sheets, premium bedding, down comforters

Suite (Nile Deluxe)

  • River view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room (Madina Deluxe King)

Room (Madina Deluxe King) | Egyptian cotton sheets, premium bedding, down comforters

Room (Madina Deluxe King)

9.2 out of 10
Wonderful
(34 reviews)
  • City view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room (Madina Deluxe)

Egyptian cotton sheets, premium bedding, down comforters

Twin Room (Madina Deluxe)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite (Madina Deluxe)

Suite (Madina Deluxe) | Egyptian cotton sheets, premium bedding, down comforters

Suite (Madina Deluxe)

8.0 out of 10
Very good
(1 review)
  • City view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room (Madina Superior)

Egyptian cotton sheets, premium bedding, down comforters

Twin Room (Madina Superior)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite (Presidential)

A spacious bedroom with a large bed, a sitting area with a chair, a bench, and a view of the cityscape through a large window.

Suite (Presidential)

  • River view
  • 3229 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Madina Junior)

Suite (Madina Junior) | Egyptian cotton sheets, premium bedding, down comforters

Suite (Madina Junior)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 699 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite (Nile Junior)

Suite (Nile Junior) | Egyptian cotton sheets, premium bedding, down comforters

Suite (Nile Junior)

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 699 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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9.2 out of 10, Wonderful, 435 reviews
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About the neighborhood

Cairo

Located in Downtown Cairo within a short walk of Tahrir Square, Kempinski Nile Hotel Cairo is within a mile (2 km) of other popular sights such as Egyptian Museum. This 191-room, 5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • American University of Cairo - 10 min walk - 0.6 miles
  • Tahrir Square - 12 min walk - 0.7 miles
  • Talaat Harb Street - 14 min walk - 0.8 miles
  • Egyptian Museum - 17 min walk - 0.9 miles
  • Cairo Tower - 5 min drive - 1.2 miles

Getting around

  • Giza Suburbs Station - 6 min drive
  • Sadat Station - 12 min walk
  • Cairo Intl. Airport (CAI) - 38 min drive

Restaurants

  • ‪Lobby Lounge at Four Seasons Hotel Cairo at Nile Plaza - ‬4 min walk
  • ‪Blend Cuisine - ‬4 min drive
  • ‪Upper Deck Lounge - ‬6 min walk
  • ‪il Nilo Ristoro - ‬7 min walk
  • ‪Jazz Bar - ‬1 min walk

About this property

Kempinski Nile Hotel Cairo

At Kempinski Nile Hotel Cairo, guests enjoy a full-service spa, an outdoor pool, and a gym. Valet parking is available for USD 13 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include 2 hot tubs, a sauna, and a rooftop terrace.
42-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. MP3 docks, dining areas, and sitting areas are other standard amenities. Housekeeping is available on request.
2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.
Kempinski The Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 13 per day)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 for adults and USD 7.75 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Chocolate Lounge
  • Jazz Bar
  • Osmanly Restaurant
  • Rooftop Bar
  • The Blue Restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (1,055 square feet of space)
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • MP3 dock
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 45.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 15 for adults and USD 7.75 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Pool access available from 7:00 AM to 5:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Cairo Kempinski

Cairo Kempinski Hotel

Cairo Nile Hotel

Kempinski Hotel Nile

Kempinski Hotel Nile Cairo

Kempinski Nile

Kempinski Nile Cairo

Kempinski Nile Hotel

Kempinski Nile Hotel Cairo

Nile Kempinski

Kempinski Nile Cairo Cairo

Kempinski Nile Hotel Cairo Hotel

Kempinski Nile Hotel Cairo Cairo

Kempinski Nile Hotel Cairo Hotel Cairo

Frequently asked questions

Is a free cancellation option available at Kempinski Nile Hotel Cairo?

Kempinski Nile Hotel Cairo provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Kempinski Nile Hotel Cairo?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Kempinski Nile Hotel Cairo on May 24, 2026 start from $186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Kempinski Nile Hotel Cairo?

This hotel is situated in Downtown Cairo within a short 11-minute walk of Tahrir Square and also 18 minutes on foot from Egyptian Museum. You'll also find Talaat Harb Street and Qasr El Nil Bridge less than a mile away.

Is parking available on site at Kempinski Nile Hotel Cairo?

Yes, valet parking is offered for USD 13 per day. Though parking is limited parking, wheelchair-accessible parking is also available.

Is a spa located at Kempinski Nile Hotel Cairo?

Kempinski The Spa is the hotel's spa and services include body wraps, couples treatments, massages, and mani/pedis.

Does Kempinski Nile Hotel Cairo have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and a poolside bar at this hotel.

Does Kempinski Nile Hotel Cairo have a casino on the premises?

No, Kempinski Nile Hotel Cairo doesn't have a casino.

Will I find an indoor pool at Kempinski Nile Hotel Cairo?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 2 hot tubs. Guests have pool access between 7:00 AM and 5:00 PM.

Is Kempinski Nile Hotel Cairo good for couples?

This riverfront hotel offers many amenities for couples such as 2 restaurants and an outdoor pool with some guestrooms featuring a private indoor hot tub.

Are there hot tubs at Kempinski Nile Hotel Cairo?

No, but this hotel offers jetted bathtubs in all guestrooms.

Does Kempinski Nile Hotel Cairo feature a restaurant that includes a breakfast menu?

Yes, Kempinski Nile Hotel Cairo has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Will Kempinski Nile Hotel Cairo allow pets to stay free of charge?

No, pets and service animals aren't allowed at Kempinski Nile Hotel Cairo.

Are there connecting rooms at Kempinski Nile Hotel Cairo?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Kempinski Nile Hotel Cairo?

The closest major airport to Kempinski Nile Hotel Cairo is Cairo Intl. Airport (CAI), which is 13.3 mi away (38 minutes by car). Another top airport is Giza (SPX-Sphinx Intl.), which is located 26.8 mi away (49-minute drive).

Are there rooms with balconies that I can book at Kempinski Nile Hotel Cairo?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy river and city views.

Does Kempinski Nile Hotel Cairo host weddings?

Take advantage of the wedding venue at Kempinski Nile Hotel Cairo if you plan to say "I do" during your trip.

Kempinski Nile Hotel Cairo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1003 reviews
Rating 8 - Good. 216 out of 1003 reviews
Rating 6 - Okay. 76 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

TUNGHOANG, Plano

Stayed 3 nights in Mar 2026

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location and very helpful staff. Great food options even into the late night.
Stayed 2 nights in Feb 2026

10/10 Excellent

Thomas A

Liked: Cleanliness, staff & service, amenities
Everything was great…the property, the staff and the restaurant…we had a wonderful stay and would return again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Neeraj, Cerritos

Stayed 4 nights in Jan 2026

2/10 Terrible

Jeyachandra

Disliked: Cleanliness, amenities, property conditions & facilities
I am writing to formally express my disappointment regarding a recent hotel booking made through Expedia. Unfortunately, the experience did not meet the standards advertised on your platform. The breakfast provided was of very poor quality, and the restaurant menu listed several options that were not actually available when we arrived. Food quality overall was disappointing. In addition, the cleanliness of the hotel was below expectations, and the property is currently under construction, which was not clearly disclosed at the time of booking. This significantly impacted our comfort during the stay. The hotel is also located far outside the city, and transportation in and out of the property is inconvenient and limited. The Expedia listing was misleading in terms of location and overall amenities. I have been using Expedia for many years for my travel bookings and have always trusted the platform. However, this experience has been extremely disappointing and felt like a waste of money.
Stayed 3 nights in Feb 2026

10/10 Excellent

Ernesto

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Simply Amazing! The rooms, the hotel, the breakfast! The staff everything was A1, would def come back and stay again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Siobhan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were really friendly and helpful. Great breakfast with lots of choice and fresh food. Really loved the 10th floor Jazz Bar.
Stayed 5 nights in Feb 2026

10/10 Excellent

David

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Polite and very helpful staff.
Stayed 2 nights in Feb 2026

10/10 Excellent

Farah

Stayed 3 nights in Jan 2026

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are very helpful and accommodating.
Stayed 1 night in Jan 2026

10/10 Excellent

Samir

Stayed 3 nights in Jan 2026

8/10 Good

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Kempinski Nile Hotel Cairo was a solid choice for Cairo, where hotel star ratings can be inconsistent and standards vary widely. In Egypt, I generally find that sticking with established international chains is the safest option, and Kempinski fit that role well. We received a room upgrade, which was very appreciated. The room itself was somewhat outdated—wallpaper was peeling in places—but by Cairo standards, it was still quite good. Having stayed in much rougher accommodations in the city, this felt comfortable and reliable overall. The café downstairs was very convenient, with surprisingly good sandwiches that came in handy during busy days. The rooftop bar was fine as well, though extremely smoky—I practically needed to air out my clothes afterward. Overall, Kempinski provided a dependable, comfortable stay in a challenging hotel market. While not luxurious by global five-star standards, it’s a safe and recommendable option for Cairo.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
A wonderful stay at a well situated hotel. The staff were friendly, extremely helpful and warm and inviting. Highly recommended.
Stayed 4 nights in Jan 2026

8/10 Good

Hari

Stayed 6 nights in Jan 2026

10/10 Excellent

Graham

Stayed 1 night in Jan 2026

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, helpful staff, excellent breakfast with fresh food and wide variety. Front desk was very helpful and cooperative.
Stayed 1 night in Jan 2026

10/10 Excellent

Neeraj, Cerritos

Stayed 1 night in Jan 2026

10/10 Excellent

s p, Harrow

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Executive suite was amazing.
Stayed 1 night in Dec 2025

10/10 Excellent

Farheen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. Staff were warm and welcoming. The room was large and clean. Breakfast had a great variety and on some mornings they made fresh pitas and put them on your plate! Highly recommended.
Stayed 5 nights in Dec 2025

10/10 Excellent

Babita, PLANO

Stayed 3 nights in Dec 2025

10/10 Excellent

Keisuke

Stayed 1 night in Dec 2025

6/10 Okay

Dennis, Miami Beach

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All was great except that there was no electrical option for USB or any open outlets in convenient locations. Had to unplug lamps, etc. to charge phone, iPad, etc.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alyas

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Pascale

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

2/10 Terrible

ERDAL, LAS VEGAS

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived at the hotel, despite having a reservation, we were told our reservation had been cancelled and they directed us to another hotel we didn't want. We tried to resolve the situation for two hours but couldn't, and we were forced to stay in a hotel we didn't want.
Stayed 3 nights in Dec 2025

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