JW Marriott Hotel Cairo

5.0 star property

Choose dates to view prices

Photo gallery for JW Marriott Hotel Cairo

Private beach, white sand, beach umbrellas, beach towels
Property video
11 restaurants, breakfast, lunch, dinner served; international cuisine
11 restaurants, breakfast, lunch, dinner served; international cuisine
Property amenity

Room options

View all photos for Deluxe Room, 1 King Bed (Golf or Pool View)

Deluxe Room, 1 King Bed (Golf or Pool View) | Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Golf or Pool View)

8.8 out of 10
Excellent
(23 reviews)
  • Golf view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Lounge Access, Golf or Pool View)

Executive Suite, 1 King Bed (Lounge Access, Golf or Pool View) | Pillowtop beds, minibar, in-room safe, desk

Executive Suite, 1 King Bed (Lounge Access, Golf or Pool View)

8.0 out of 10
Very good
(1 review)
  • Golf view
  • 1022 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View, Garden Area

Deluxe Room, 1 King Bed, Garden View, Garden Area | Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Golf View (Lounge Access)

Presidential Suite, 1 Bedroom, Golf View (Lounge Access) | Pillowtop beds, minibar, in-room safe, desk

Presidential Suite, 1 Bedroom, Golf View (Lounge Access)

  • Golf view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Suite, 1 Bedroom, Balcony, Golf View (Lounge Access)

Royal Suite, 1 Bedroom, Balcony, Golf View (Lounge Access) | Pillowtop beds, minibar, in-room safe, desk

Royal Suite, 1 Bedroom, Balcony, Golf View (Lounge Access)

  • Golf view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Double Beds, Golf View (Deluxe Double, Lounge Access)

Pillowtop beds, minibar, in-room safe, desk

Executive Room, 2 Double Beds, Golf View (Deluxe Double, Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Golf or Pool View)

Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (Golf or Pool View)

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View, Garden Area

Deluxe Room, 2 Double Beds, Garden View, Garden Area | Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Garden View, Garden Area

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool Access, Poolside

Room, 2 Double Beds, Pool Access, Poolside | Pillowtop beds, minibar, in-room safe, desk

Room, 2 Double Beds, Pool Access, Poolside

7.0 out of 10
Good
(2 reviews)
  • Golf view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool Access, Poolside

Room, 1 King Bed, Pool Access, Poolside | Pillowtop beds, minibar, in-room safe, desk

Room, 1 King Bed, Pool Access, Poolside

  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Golf View (Lounge Access)

Pillowtop beds, minibar, in-room safe, desk

Executive Room, 1 King Bed, Golf View (Lounge Access)

8.0 out of 10
Very good
(1 review)
  • Golf view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Lounge Access, Golf or Beach View)

Junior Suite, 1 Bedroom (Lounge Access, Golf or Beach View) | Pillowtop beds, minibar, in-room safe, desk

Junior Suite, 1 Bedroom (Lounge Access, Golf or Beach View)

  • Beach view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Golf View (Junior Suite, Lounge Access)

Premier Suite, 1 King Bed, Golf View (Junior Suite, Lounge Access) | Pillowtop beds, minibar, in-room safe, desk

Premier Suite, 1 King Bed, Golf View (Junior Suite, Lounge Access)

  • Golf view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Duplex, 1 Bedroom, Golf View (Lounge Access, Bi-Level)

Duplex, 1 Bedroom, Golf View (Lounge Access, Bi-Level) | Lounge

Duplex, 1 Bedroom, Golf View (Lounge Access, Bi-Level)

  • Golf view
  • 915 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

The St. Regis New Capital, Cairo

New Capital
  • On private beach
  • Pool
  • Spa
  • Kids pool
8.6 out of 10, Excellent, 118 reviews
$237 nightly
The price is $273
Apr 14 - Apr 15
Total with taxes and fees
The St. Regis New Capital, Cairo

About the neighborhood

New Cairo

JW Marriott Hotel Cairo places you within a 10-minute drive of popular sights such as City Centre Almaza Shopping Mall and Citystars Heliopolis. This 439-room, 5-star hotel has a private beach, a golf course, and a full-service spa.

What's nearby

  • KidZania Cairo - 8 min drive - 4.3 miles
  • Cairo Festival City Mall - 8 min drive - 4.3 miles
  • City Centre Almaza Shopping Mall - 9 min drive - 5.7 miles
  • Downtown Katameya - 10 min drive - 5.9 miles
  • Citystars Heliopolis - 13 min drive - 7.6 miles

Getting around

  • El-Obour Station - 11 min drive
  • El Haykestep Station - 13 min drive
  • Cairo Intl. Airport (CAI) - 20 min drive

Restaurants

  • ‪Kazuko - ‬6 min drive
  • ‪Vip Club Lounge - ‬8 min drive
  • ‪Sovrano - ‬4 min drive
  • ‪Club Lounge - ‬4 min drive
  • ‪JW Marriott Executive Lounge - ‬11 min walk

About this property

JW Marriott Hotel Cairo

JW Marriott Hotel Cairo features a private beach, a golf course, and a full-service spa. Parking is USD 4 per day (USD 4 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include a free water park, an indoor pool, and an outdoor pool.
TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and bidets. Balconies, minibars, and coffee makers are other standard amenities. Housekeeping is available on request.
Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with waterslides. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a private beach, a 24-hour health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mandara Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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Exterior
Renaissance Cairo Mirage City Hotel
  • Pool
  • Spa
  • Free airport shuttle
  • Pet friendly
9.0 out of 10, Wonderful, 465 reviews
$193 nightly
The price is $223
Apr 3 - Apr 4
Total with taxes and fees
Renaissance Cairo Mirage City Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Covered self parking on site (USD 4 per day)
  • Covered valet parking on site (USD 4 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: USD 20 per person
  • 11 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ahlein
  • Cucina
  • JW Steakhouse
  • Lemongrass
  • Mirage Cafe

Things to do

  • 24-hour health club
  • 27-hole golf course
  • 5 outdoor padel courts
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Playground
  • Pro golf shop
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 32 meeting rooms
  • Computer station
  • Conference center (18,665 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Elevator (33 inch wide door)
  • Height-adjustable showerhead
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities or services will be unavailable from October 11 2025 to April 30 2026 (dates subject to change):
  • Beach

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 20 per person
  • Covered self parking fee: USD 4 per day
  • Covered valet parking fee: USD 4 per day
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number 885378

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

JW Marriott Cairo
JW Marriott Hotel Cairo
Cairo Marriott
Marriott Cairo
Marriott Hotel Cairo
JW Marriott Hotel Cairo New Cairo City
JW Marriott Cairo
Hotel JW Marriott Hotel Cairo New Cairo
New Cairo JW Marriott Hotel Cairo Hotel
Hotel JW Marriott Hotel Cairo
JW Marriott Hotel Cairo New Cairo
JW Marriott Hotel
JW Marriott
JW Marriott Hotel Cairo Hotel
JW Marriott Hotel Cairo New Cairo
JW Marriott Hotel Cairo Hotel New Cairo

Frequently asked questions

Is free cancellation available at JW Marriott Hotel Cairo?

JW Marriott Hotel Cairo provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at JW Marriott Hotel Cairo?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Cairo on Apr 2, 2026 start from $274, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around JW Marriott Hotel Cairo?

This hotel is located in New Cairo, close to Citystars Heliopolis, Cairo Festival City Mall, and Rehab Mall 1. GoKart Egypt is also within a driving distance of 5 mi.

Will I be able to park at JW Marriott Hotel Cairo?

Yes, valet parking is offered for USD 4 per day and self parking is available for USD 4 per day. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Is a spa located at JW Marriott Hotel Cairo?

Mandara Spa is the hotel's spa and services include deep-tissue massages, Thai massages, hydrotherapy, and aromatherapy.

Does JW Marriott Hotel Cairo have luxury amenities?

Yes, guests can indulge in luxuries such as a free water park, a private beach, and an al fresco restaurant at this hotel.

Does JW Marriott Hotel Cairo feature a casino on the premises?

No, JW Marriott Hotel Cairo doesn't have a casino.

Is there an indoor pool at JW Marriott Hotel Cairo?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 8:00 AM and 6:00 PM.

What do couples enjoy most about JW Marriott Hotel Cairo?

There are plenty of amenities for couples at this hotel, including a private beach, a beach bar, and an al fresco restaurant.

Are there hot tubs at JW Marriott Hotel Cairo?

No, but guests can enjoy a sauna at this hotel.

Does JW Marriott Hotel Cairo feature a restaurant that includes a breakfast menu?

Yes, JW Marriott Hotel Cairo has 11 restaurants, and serves continental breakfast each morning for a surcharge.

Does JW Marriott Hotel Cairo allow pets to stay free of charge?

No, pets aren't allowed at JW Marriott Hotel Cairo.

Are there connecting rooms at JW Marriott Hotel Cairo?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to JW Marriott Hotel Cairo?

The closest major airport to JW Marriott Hotel Cairo is Cairo Intl. Airport (CAI), which is 7 mi away (20 minutes by car).

Can I book a room with a balcony at JW Marriott Hotel Cairo?

Yes, every guestroom at JW Marriott Hotel Cairo comes with a balcony and some offer beach and garden views.

Does JW Marriott Hotel Cairo offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at JW Marriott Hotel Cairo.

JW Marriott Hotel Cairo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 351 out of 528 reviews
Rating 8 - Good. 109 out of 528 reviews
Rating 6 - Okay. 44 out of 528 reviews
Rating 4 - Poor. 12 out of 528 reviews
Rating 2 - Terrible. 12 out of 528 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean and well kept. Lounge had a nice breakfast.
Stayed 5 nights in Nov 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Hotel amenities
Stayed 3 nights in Nov 2025

10/10 Excellent

Rolando

Liked: Cleanliness, amenities, property conditions & facilities
Very good place
Stayed 8 nights in Oct 2025

10/10 Excellent

Fadi, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
Everything was 10/10! Staff are highly trained and very very nice!
Stayed 7 nights in Nov 2025

8/10 Good

Hasantha

Liked: Cleanliness, staff & service, amenities
Ok hotel in new Cairo (one hour from Pyramids but right next to airport). Day tours charged me extra given distance. Complex security process to drive in. Massive complex with poor signage so I got lost. My first room was beside pool so you need to go outside, not undercover, to room- but door didn’t work so I moved to main building. Great gym (two big rooms) and spa/steam room/sauna. Heated Indoor pool has a channel to outdoor pool. A few restaurants but they’re not great. Room service 45min and not great but on the whole a solid hotel with helpful Concierge
Stayed 3 nights in Oct 2025

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
JW Marriott Hotel Cairo is a gem. My stay was nothing short of phenomenal. I expected the best from Marriott and got that and more. The food, the attentive and respectable staff, the decore and cleanliness of the hotel were amazing. Everyone there was professional and helpful. I wish I could have explored more of the hotels grounds. I will book with JW Marriott Hotel again, the next time I'm in Cairo.
Stayed 5 nights in Nov 2025

10/10 Excellent

heba

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms is spacious and very clean and food is amazing and staff very helpful and friendly
Stayed 4 nights in Oct 2025

10/10 Excellent

Mohammed salem

Liked: Cleanliness, property conditions & facilities
Hotel staff anywhere polite, super helpful, friendly and well trained. Only problem that the hotel has many amazing features but unfortunately not advertised in the rooms or on room television set
Stayed 5 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2025

10/10 Excellent

Fahmi

Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing spa services
Stayed 3 nights in Oct 2025

10/10 Excellent

heba

Stayed 4 nights in Oct 2025

10/10 Excellent

Fernando, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is luxury on steroids. Excellent location, staff and general state of pleasure for relaxing.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! Me and my wife went for the honeymoon and had a bad experience in the previous resort. This one was a top-notch. Very much recommended. Very clean, staff is always there to help, property is very clean and everything was provided in the room to use in case you forgot sometime. I would stay here again.
Stayed 3 nights in Oct 2025

8/10 Good

Yakima

Liked: Cleanliness, property conditions & facilities
The hotel is 5 stars . I really enjoyed my stay. The staff was somewhat accommodating and somewhat passive aggressive . For example , during check in , I wasmt told about any of the amenities throughout the hotel . I learned alot about the hotel through exploration and the manager introducing herself to me in executive lounge . I prepaid for breakfast each day and the waiters seemed to be selective on who they waited on to get coffee and juice . There weee times when I had to get my own coffe . Overall , the stay was good , I wish I knew more about the hotel on the first day because me and my husband found the second heated pool through exploring .
Stayed 5 nights in Oct 2025

10/10 Excellent

Ash

Stayed 3 nights in Oct 2025

10/10 Excellent

Warren

Stayed 3 nights in Sep 2025

10/10 Excellent

Erica

Stayed 4 nights in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was modern, clean and had great amenities. We were met by friendly staff members who provided us with great service!
Stayed 4 nights in Aug 2025

10/10 Excellent

Hosam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property go beyond my expectations.
Stayed 1 night in Aug 2025

10/10 Excellent

farid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great hotel service restaurants
Stayed 3 nights in Jul 2025

6/10 Okay

Wael

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff especially the red head guy were rude. The room we upgraded to had executive lounge access but the guy in reception had to ask his manager if he can give us access as we presented our Egyptian ID’s instead of the Canadian passports. The hotel and facilities are nice, it’s just the attitude of the employees that make you feel not welcome!
Stayed 1 night in Jul 2025

10/10 Excellent

Murat

Stayed 1 night in Jun 2025

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