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Mercure Brisbane Garden City

4.0 star property

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Photo gallery for Mercure Brisbane Garden City

In-room safe, laptop workspace, iron/ironing board
Exterior
Terrace/patio
Standard Triple Room, 3 Twin Beds | In-room safe, laptop workspace, iron/ironing board
Standard Triple Room, 3 Twin Beds | In-room safe, laptop workspace, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
18 Macgregor St, Upper Mount Gravatt, QLD, 4122
  • Place, Westfield Garden City Shopping Mall
    ‪3 min walk‬
  • Place, BTP Conference & Exhibition Centre
    ‪3 min drive‬
  • Place, Brisbane Technology Park
    ‪3 min drive‬
  • Airport, Brisbane, QLD (BNE)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(19 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

In-room safe, laptop workspace, iron/ironing board

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

In-room safe, laptop workspace, iron/ironing board

Superior Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed (Accessible Room)

In-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed (Accessible Room)

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | In-room safe, laptop workspace, iron/ironing board

Standard Triple Room, 3 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 494 reviews
$92 nightly
The price is $101
Jun 28 - Jun 29
Total with taxes and fees
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About the neighborhood

Brisbane

Located in Upper Mount Gravatt within a short walk of Westfield Garden City Shopping Mall, Mercure Brisbane Garden City is within a few miles (5 km) of other popular sights such as Griffith University Nathan Campus. This 4-star hotel has 120 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Westfield Garden City Shopping Mall - 3 min walk - 0.2 miles
  • BTP Conference & Exhibition Centre - 3 min drive - 1.2 miles
  • Brisbane Technology Park - 3 min drive - 1.2 miles
  • Hughesville - 3 min drive - 1.2 miles
  • XXXX Brewery - 15 min drive - 11.3 miles

Getting around

  • Brisbane Fruitgrove Station - 6 min drive
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪The Coffee Club - ‬12 min walk
  • ‪Kebab Palace - ‬11 min walk
  • ‪Cafe Cherry Beans - ‬14 min walk
  • ‪Gad's Grill House - ‬11 min walk
  • ‪Mrs. Fields - ‬11 min walk

About this property

Mercure Brisbane Garden City

Guests of Mercure Brisbane Garden City enjoy free WiFi in public areas, a meeting room, and express check-in. There's free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a terrace, laundry facilities, and a water dispenser.
Guests can expect free WiFi and 38-inch Smart TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Sitting areas, coffee makers, and safes are also standard. Housekeeping is available on request.

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Swiss-Belhotel Woolloongabba, Brisbane
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 494 reviews
$92 nightly
The price is $101
Jun 28 - Jun 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 27.50 per person
  • A restaurant
  • Snack bar/deli

Family friendly

  • Dining table
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 40.00

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 50.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 27.5 per person
  • Late check-out fee: AUD 40.00 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Travelodge Garden City Hotel Upper Mount Gravatt
Travelodge Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel
Travelodge Hotel Garden City Brisbane
Mercure Brisbane Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel Upper Mount Gravatt

Frequently asked questions

Is a free cancellation option available at Mercure Brisbane Garden City?

Mercure Brisbane Garden City provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Mercure Brisbane Garden City?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Mercure Brisbane Garden City on May 31, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Mercure Brisbane Garden City?

This hotel is situated in Upper Mount Gravatt within a short 5-minute walk of Westfield Garden City Shopping Mall. You'll also find Westfield Carindale and Queensland Sport and Athletics Centre within a short drive.

Is there parking available at Mercure Brisbane Garden City?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Mercure Brisbane Garden City have a casino?

No, Mercure Brisbane Garden City doesn't have a casino.

Is there an indoor pool at Mercure Brisbane Garden City?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Brisbane Garden City?

Couples staying at this hotel will appreciate amenities like 24-hour room service and a smart TV as well as a restaurant.

Are there hot tubs at Mercure Brisbane Garden City?

No, there isn't a spa tub at this hotel.

Does Mercure Brisbane Garden City feature a restaurant that includes a breakfast menu?

Yes, Mercure Brisbane Garden City serves buffet breakfast each morning for a surcharge from its restaurant.

Does Mercure Brisbane Garden City allow pets to stay for free?

No, pets aren't allowed at Mercure Brisbane Garden City though service animals are welcome.

Are there connecting rooms at Mercure Brisbane Garden City?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Mercure Brisbane Garden City?

The closest major airport to Mercure Brisbane Garden City is Brisbane Airport (BNE), which is 17.6 mi away (26 minutes by car).

Are there rooms with balconies at Mercure Brisbane Garden City?

No, you won't find guestrooms with balconies at Mercure Brisbane Garden City.

Mercure Brisbane Garden City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 372 out of 1001 reviews
Rating 8 - Good. 424 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

KANA

Liked: Cleanliness, staff & service, amenities
ブリスベン空港からのアクセスがよく、駐車場は無料、朝食のバラエティーも多く(Fried Riceがあったのは嬉しかった)、クリーンでよかった。 常宿にさせていただきます！
Stayed 1 night in Feb 2026

8/10 Good

Kay

Liked: Staff & service
Helpful staff, clean room
Stayed 1 night in Feb 2026

8/10 Good

Kate

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, grea location
Stayed 2 nights in Feb 2026

6/10 Okay

Brian

Rooms were generally clean and well organised. AC worked well. The doors need a way to prop them open. Not having electrical/USB plugs next to the bed is a real disappointment. I can't charge my phone and lay in bed. The food in the restaurant (including breakfast) was really not very good. We ordered a pizza and wings. The pizza wasn't very tastey and the wings were cold. It took forever to get our order. The tables constantly needed cleaning and there was a piece of broke glass on one. I probably wouldn't recommend.
Stayed 3 nights in Feb 2026

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and the bed was very comfy
Stayed 1 night in Feb 2026

10/10 Excellent

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and lovely buffet breakfast
Stayed 2 nights in Feb 2026

6/10 Okay

Wing On

Stayed 3 nights in Feb 2026

6/10 Okay

Hanaah

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
The staff were friendly, check in and out was easy and straight forward. The room smelt a bit musty and the sink in the bathroom had darker dirt around the silver part of the plug area around the rim of it. One of the face towels also smelt a bit musty like it had been sitting there for a while. The bed felt comfortable and the breakfast was good.
Stayed 1 night in Jan 2026

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My sister and I have stayed here a few times when we meet up in Brisbane - the location next to Garden City shopping centre is so convenient for food and shopping (we both come from smaller towns). The rooms are clean and comfortable, although the bathrooms are a bit small. The free parking is a great bonus. There is a restaurant and bar at the hotel as well, which has reasonably priced food and drinks. Overall we really like it and will return.
Stayed 3 nights in Jan 2026

8/10 Good

Helen

Stayed 1 night in Jan 2026

4/10 Poor

Jason

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room had a lingering smell that was very reminiscent of old cigarette smoke, as if it had once been a smoking room and the odour was never fully removed. In the bathroom, there was visible mould in the caulking, which is not something you expect at this price point. The garbage bin was rusted, and the kitchen tap was broken, making it awkward to use. Cleanliness was another issue. The room door, along with many other doors throughout the hotel, appeared unclean, with greasy handprints on the handles and surfaces. These are small details, but they add up and affect the overall impression. Nothing here was catastrophic, but the accumulation of maintenance and cleanliness issues made the stay feel below standard for a Mercure hotel. With proper upkeep and attention to detail, this could be a much better experience, but at present it feels like the property hasn’t kept up with its past standard.
Stayed 2 nights in Jan 2026

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, check in and out easy, conveniently located and like the room service dining.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alex D

Stayed 5 nights in Dec 2025

8/10 Good

david

Stayed 2 nights in Dec 2025

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Sagargiri

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding, no complaints!
Stayed 4 nights in Dec 2025

10/10 Excellent

Ben

Stayed 2 nights in Dec 2025

8/10 Good

Norman

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
all good
Stayed 3 nights in Dec 2025

6/10 Okay

Natasha

Traveled with partner
Liked: Cleanliness
Bathroom was tiny and hard to move freely. Staff were nice and quick service. Air con was good.
Stayed 2 nights in Dec 2025

8/10 Good

UAI

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was great. Bed felt so comfortable. Staff were very friendly. Parking was easy to find; no need to look for one; plenty parking spaces.
Stayed 2 nights in Dec 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly helpful reception staff. Thank you. An added surprise was the new comfortable couch that arrived in our room during our stay! Fabulous. We also really liked having a couple of different pillows to choose from. Another bonus. Thank you.
Stayed 2 nights in Dec 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
Receptionist was extremely helpful. We very much appreciated the time taken to assist us with our request. A very big thank you.
Stayed 1 night in Dec 2025

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Speechless
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
Clean. Comfortable bed!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Debra

Stayed 2 nights in Nov 2025

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