I have never slept on a bed more uncomfortable, EVER. Literally paper thin and hard. The box spring was sooooo loud and squeaky you can’t bare to turn over, unless you want to wake up the entire house.
There was bad sewage smell upon arrival. Called to complain and they recommended to pour bleach down the sink, which did help a bit but we had to buy a candle to drown it out.
We found a fake fingernail in the ice maker, needless to say that made us a little queezy.
I understand you have to pay for cleaning, but you’re required to fold your beds half way down, load the dishwasher (we didn’t use the dishes so no worries there), pile your towels up, turn off fans and appliances.. just seems like a little much when you pay for a cleaning service, should you just clean all the bedding wether it looks used or not?