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The Charles Hotel

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3 restaurants; breakfast, lunch, dinner, and brunch served
Creator video
Exterior
3 restaurants; breakfast, lunch, dinner, and brunch served
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
One Bennett Street, Cambridge, MA, 02138
  • Place, Harvard University
    ‪3 min walk‬
  • Place, American Repertory Theater
    ‪5 min walk‬
  • Place, Harvard Square
    ‪5 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double Room with Two Double Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room with Two Double Beds

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(84 reviews)
  • 273 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(47 reviews)
  • 273 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Fellows)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Fellows)

9.6 out of 10
Exceptional
(10 reviews)
  • 448 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Deans)

Suite (Deans) | 1 bedroom, premium bedding, down comforters, minibar

Suite (Deans)

9.6 out of 10
Exceptional
(11 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Double Beds, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Chancellors)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Chancellors)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Suite, 2 Double Beds (Fellows Suite / Rollaway on request) | 1 bedroom, premium bedding, down comforters, minibar

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Chancellors)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Chancellors)

  • Sleeps 4
  • Free WiFi

View all photos for Suite, 1 King Bed (Fellows)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Fellows)

  • Sleeps 3
  • Free WiFi

Studio, Kitchenette

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Cambridge

Located in West Cambridge, The Charles Hotel is adjacent to Harvard University with other popular attractions like Fenway Park within a within a few miles (5 km). This 4-star hotel has 303 guestrooms and offers a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Brattle Theatre - 2 min walk - 0.1 miles
  • Harvard University - 3 min walk - 0.2 miles
  • American Repertory Theater - 5 min walk - 0.3 miles
  • Harvard Square - 5 min walk - 0.3 miles
  • Massachusetts Hall - 5 min walk - 0.3 miles

Getting around

  • Union Square Station - 5 min drive
  • Harvard Square Station - 5 min walk
  • Logan International Airport (BOS) - 19 min drive

Restaurants

  • ‪Charlie's Kitchen - ‬1 min walk
  • ‪Felipe's Taqueria - ‬3 min walk
  • ‪Tasty Burger - ‬3 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Wusong Road - ‬2 min walk

About this property

The Charles Hotel

Guests staying at The Charles Hotel enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 50 per day (USD 65.00 per night for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this luxury hotel include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 50-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Minibars, free newspapers, and free long-distance calls are also available.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Reception
Harvard Square Hotel
West Cambridge
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
8.4 out of 10, Very Good, 731 reviews
$229 nightly
The price is $266
Jul 1 - Jul 2
Total with taxes and fees
Harvard Square Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 50 per day; includes in/out privileges)
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Enza
  • Henrietta's Table
  • Noir Bar
  • Pronto
  • Regattabar Jazz Club

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Library

Family friendly

  • In-room crib
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 18 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • On a river
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs and cats only
  • 1 total pets
  • An off-leash area is available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Covered self parking fee: USD 50 per day (in/out privileges)
  • Covered valet parking fee: USD 65.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015240490
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0015240490.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Charles Cambridge

Charles Hotel

Charles Hotel Cambridge

Hotel Charles

The Charles Hotel Hotel

The Charles Hotel Cambridge

The Charles Hotel Hotel Cambridge

Frequently asked questions

Is free cancellation available at The Charles Hotel?

The Charles Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Charles Hotel?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at The Charles Hotel on Jun 28, 2026 start from $532, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Charles Hotel?

This hotel is situated in West Cambridge within a short 4-minute walk of Harvard Square. You'll also find Fenway Park and TD Garden within a short drive.

Is there parking available at The Charles Hotel?

Yes, valet parking is offered for USD 65 per night with in/out privileges and self parking is available for USD 50 per day with in/out privileges. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is a spa located at The Charles Hotel?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, body wraps, and couples treatments.

Are there luxury amenities available at The Charles Hotel?

Yes, guests can indulge in luxuries such as a deep soaking bathtub, an al fresco restaurant, and Swedish massages at this hotel.

Does The Charles Hotel feature a casino?

No, The Charles Hotel doesn't have a casino.

Is there an indoor pool at The Charles Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Charles Hotel?

This boutique hotel offers plenty of amenities for couples including an al fresco restaurant, 3 bars/lounges, and a full-service spa.

Does The Charles Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Charles Hotel feature a restaurant that includes a breakfast menu?

Yes, The Charles Hotel has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does The Charles Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Charles Hotel for a fee of USD 75 per pet, per stay. The property also provides an off-leash area.

Does The Charles Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Charles Hotel?

The closest major airport to The Charles Hotel is Boston, MA (BNH-Boston Harbor Seaplane Base), which is 8.5 mi away (20 minutes by car). Another top airport is Logan International Airport (BOS), which is located 8.5 mi away (19-minute drive).

Are there rooms with balconies at The Charles Hotel?

No, there aren't any guestrooms at The Charles Hotel that offer a balcony.

Does The Charles Hotel host weddings?

Take advantage of the wedding venue at The Charles Hotel if you plan to say "I do" during your trip.

The Charles Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 784 out of 1001 reviews
Rating 8 - Good. 132 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026

10/10 Excellent

heidi, Boston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Nov 2025

10/10 Excellent

Milan

Stayed 2 nights in Feb 2026

10/10 Excellent

Manish Rasiklal

Stayed 1 night in Feb 2026

10/10 Excellent

Syed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were great
Stayed 3 nights in Feb 2026

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
All around amazing stay. Clean, well-appointed room. Great minibar. Staff was friendly and helpful. Had breakfast and dinner at Henrietta's Table- both meals were excellent. I even got a meal discount because I was attending a show at A.R.T.
Stayed 1 night in Jan 2026

10/10 Excellent

sean

Stayed 2 nights in Feb 2026

10/10 Excellent

Kristin, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2026

10/10 Excellent

Sonya, Bowie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super spacious room, everything you would need to be comfortable including robes, full size lotions, soaps, body wash, etc. Friendly staff, huge gym, restaurants on site and room service until 11:00 pm. If you’re visiting Harvard, the location can’t be beat, because it’s close to everything.
Stayed 1 night in Feb 2026

10/10 Excellent

Stuart

Stayed 2 nights in Feb 2026

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

John

Stayed 2 nights in Feb 2026

10/10 Excellent

Annegrethe

Liked: Cleanliness, staff & service, amenities
Spotless room, nice late checkout (noon) and super helpful staff. Also, the proximity to Harvard Kennedy School was a big plus in the fierce winter weather. Polite and helpful doormen and easy access to taxis for the (nearby) airport. Couldn't wish for more.
Stayed 2 nights in Feb 2026

10/10 Excellent

Carmen

Stayed 1 night in Feb 2026

10/10 Excellent

Faisal

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice staff, great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Thomas

Stayed 1 night in Jan 2026

10/10 Excellent

ALEXANDROS

Stayed 3 nights in Jan 2026

10/10 Excellent

John

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities
Really nice hotel. Comfortable, clean, quiet
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room very well appointed and gym was the stand out
Stayed 1 night in Jan 2026

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Great Experience
Stayed 2 nights in Jan 2026

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, property conditions & facilities
The roots were lovely. Henry had his table. Staff were wonderful and delivered an extraordinary brunch rush for 20 people always my favorite places to stay in Cambridge and I was happy to see the quality is every bit is exceptional and as it always has been.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ellen

Stayed 1 night in Jan 2026

10/10 Excellent

Tyshawn

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything was perfect; clean - beautiful room, kind reception,etc.
Stayed 1 night in Jan 2026