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The Charles Hotel

Property class: 4

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Photo gallery for The Charles Hotel

3 restaurants, breakfast, lunch, dinner served; American cuisine
Creator video
Exterior
3 restaurants, breakfast, lunch, dinner served; American cuisine
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
One Bennett Street, Cambridge, MA, 02138
  • Place, Harvard University
    ‪3 min walk‬
  • Place, Harvard Square
    ‪5 min walk‬
  • Place, Massachusetts Hall
    ‪5 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(83 reviews)
  • 273 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(46 reviews)
  • 273 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Fellows)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Fellows)

9.6 out of 10
Exceptional
(9 reviews)
  • 448 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Deans)

Suite (Deans) | 1 bedroom, premium bedding, down comforters, minibar

Suite (Deans)

9.6 out of 10
Exceptional
(9 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Double Beds, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Chancellors)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Chancellors)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Suite, 2 Double Beds (Fellows Suite / Rollaway on request) | 1 bedroom, premium bedding, down comforters, minibar

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Studio, Kitchenette

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Fellows King Suite

1 bedroom, premium bedding, down comforters, minibar

Fellows King Suite

  • Sleeps 3

View all photos for Deluxe King Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe King Room

  • Sleeps 3

View all photos for Ada Accessible 1 King

1 bedroom, premium bedding, down comforters, minibar

Ada Accessible 1 King

  • Sleeps 3

View all photos for Deluxe Room With Two Double Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room With Two Double Beds

  • Sleeps 4

View all photos for Ada Accessible 2 Doubles

1 bedroom, premium bedding, down comforters, minibar

Ada Accessible 2 Doubles

  • Sleeps 4

View all photos for Deans Suite

1 bedroom, premium bedding, down comforters, minibar

Deans Suite

  • Sleeps 3

View all photos for Chancellor King Suite

1 bedroom, premium bedding, down comforters, minibar

Chancellor King Suite

  • Sleeps 2

Suite, 2 Double Beds (Fellows Suite / Rollaway On Request)

  • Sleeps 4

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About the neighborhood

Cambridge

Located in West Cambridge, The Charles Hotel is adjacent to Harvard University with other popular attractions like Fenway Park within a within a few miles (5 km). This 4-star hotel has 303 guestrooms and offers a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Harvard University - 3 min walk - 0.2 miles
  • American Repertory Theater - 5 min walk - 0.3 miles
  • Harvard Square - 5 min walk - 0.3 miles
  • Massachusetts Hall - 5 min walk - 0.3 miles
  • Boston Calling Music Festival - 11 min walk - 0.6 miles

Getting around

  • Union Square Station - 5 min drive
  • Harvard Square Station - 5 min walk
  • Logan International Airport (BOS) - 19 min drive

Restaurants

  • ‪Charlie's Kitchen - ‬1 min walk
  • ‪Felipe's Taqueria - ‬3 min walk
  • ‪Tasty Burger - ‬3 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Henrietta's Table - ‬3 min walk

About this property

The Charles Hotel

Guests staying at The Charles Hotel enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 50 per day (USD 65.00 per night for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this luxury hotel include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 50-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Minibars, free newspapers, and free long-distance calls are also available.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Reception
Harvard Square Hotel
West Cambridge
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
8.4 out of 10, Very Good, 707 reviews
$249 nightly
The price is $289
May 10 - May 11
Total with taxes and fees
Harvard Square Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 50 per day; includes in/out privileges)
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Enza
  • Henrietta's Table
  • Noir Bar
  • Pronto
  • Regattabar Jazz Club

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Library

Family friendly

  • In-room crib
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 18 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • On a river
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs and cats only
  • 1 total pets
  • An off-leash area is available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Covered self parking fee: USD 50 per day (in/out privileges)
  • Covered valet parking fee: USD 65.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015240490
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0015240490.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Charles Cambridge
Charles Hotel
Charles Hotel Cambridge
Hotel Charles
The Charles Hotel Hotel
The Charles Hotel Cambridge
The Charles Hotel Hotel Cambridge

Frequently asked questions

Is free cancellation available at The Charles Hotel?

The Charles Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Charles Hotel?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at The Charles Hotel on May 8, 2026 start from $581, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Charles Hotel?

This hotel is situated in West Cambridge within a short 4-minute walk of Harvard Square. You'll also find Fenway Park and TD Garden within a short drive.

Is a spa located at The Charles Hotel?

There is a full-service spa available for guests to enjoy and services include sports massages, prenatal massages, couples treatments, and body wraps.

Does The Charles Hotel feature a casino?

No, The Charles Hotel doesn't have a casino.

Is there an indoor pool at The Charles Hotel?

No, there is no indoor pool at this hotel.

Does The Charles Hotel feature a restaurant that includes a breakfast menu?

Yes, The Charles Hotel has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does The Charles Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Charles Hotel for a fee of USD 75 per pet, per stay. The property also provides an off-leash area.

What is the closest airport to The Charles Hotel?

The closest major airport to The Charles Hotel is Boston, MA (BNH-Boston Harbor Seaplane Base), which is 8.5 mi away (20 minutes by car). Another top airport is Logan International Airport (BOS), which is located 8.5 mi away (19-minute drive).

Does The Charles Hotel host weddings?

Take advantage of the wedding venue at The Charles Hotel if you plan to say "I do" during your trip.

The Charles Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1002 reviews
Rating 8 - Good. 137 out of 1002 reviews
Rating 6 - Okay. 44 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026

10/10 Excellent

Thomas

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything was perfect; clean - beautiful room, kind reception,etc.
Stayed 1 night in Jan 2026

8/10 Good

Phil

Our room had a shower that was designed fir shorter people. Im 5'9" and had to duck and lean iver to shampoo. Its a simple fix. Sometimes you just say to yourself. WHAT??
Stayed 1 night in Jan 2026

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were courteous and the room wasspotless. We really enjoyed our stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Kristin, Los Angeles

Stayed 2 nights in Oct 2025

6/10 Okay

John

Liked: Cleanliness
Henrietta’s Table was close at 1130am
Stayed 1 night in Dec 2025

10/10 Excellent

Teeraporn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a warm and cozy place with great amenities!
Stayed 2 nights in Dec 2025

10/10 Excellent

Emily

Stayed 3 nights in Dec 2025

8/10 Good

Robert

Stayed 3 nights in Oct 2025

10/10 Excellent

ILYAS

Stayed 6 nights in Sep 2025

10/10 Excellent

C.C.

Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the room upgrade. I really appreciated it.
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Room Size, comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

George

Stayed 2 nights in Dec 2025

8/10 Good

Mitchell

Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen, Manchester

Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love the Charles Hotel. From its helpful and friendly staff, spotless and well appointed rooms, and excellent on-site restaurants. It is the perfect place for a winter getaway.
Stayed 1 night in Dec 2025

10/10 Excellent

Jimmy, ORFORD

Stayed 1 night in Dec 2025

10/10 Excellent

Kendric

Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025

10/10 Excellent

Yujin

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Every aspect was wonderful! The rooms was spotless and cozy, food in restaraunt was exceptional and staff could not have been more accommodating!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Kim

Stayed 1 night in Nov 2025