We were in communication with the host prior to flying to Boston and she was great. We needed 2 high chairs, 2 cribs and a baby bath and she was able to accommodate. When we walked in, the unit was very clean and the beds were comfortable. Some of the rooms you can hear the highway but the host provides ear plugs (and personally I enjoyed the white noise, it helped me sleep!). Overall great stay, helpful host, clean and comfortable.