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Macdonald Burlington Hotel

4.0 star property

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Photo gallery for Macdonald Burlington Hotel

A hotel entrance with a red brick facade, a balcony with wrought iron railings, and a sign indicating the hotel name.
The entrance to Burlington Hotel with a classic design, featuring large glass doors and a prominent archway.
A restaurant with multiple dining tables, chairs, and a chandelier.
A hotel entrance with a double door, a sign above the door, and a reception area visible through the glass doors.
A hotel room with a neatly made breakfast tray on a tray table, a bed with a headboard, and a window with curtains.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Burlington Arcade/126, Birmingham, England, B2 4JQ
  • Place, Victoria Square
    ‪2 min walk‬
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Airport, Birmingham (BHX)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, two bedside tables with lamps, a small round table with a chair, a window with curtains, and a door leading to a bathroom.

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(37 reviews)
  • 125 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed

A hotel room with a bed, a chair, a desk with a lamp, and a bowl of apples.

Standard Room, 1 Twin Bed

8.0 out of 10
Very good
(2 reviews)
  • 80 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a sofa, and a small table with a tray.

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 240 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

8.8 out of 10
Excellent
(9 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a television, and a wardrobe.

Deluxe Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed

A hotel room with a large bed, a chair, a side table, and a wardrobe.

Suite, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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The price is $74
Aug 2 - Aug 3
Total with taxes and fees
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About the neighborhood

Birmingham

Located in Birmingham City Centre, Macdonald Burlington Hotel is within a 5-minute walk of Bullring & Grand Central and within 15 minutes of other popular attractions like Broad Street. This 112-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a conference center.

What's nearby

  • Victoria Square - 2 min walk - 0.1 miles
  • Bullring & Grand Central - 3 min walk - 0.2 miles
  • The Mailbox - 6 min walk - 0.4 miles
  • Broad Street - 9 min walk - 0.5 miles
  • Utilita Arena Birmingham - 13 min walk - 0.7 miles

Getting around

  • Grand Central Tram Stop - 1 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 19 min drive

Restaurants

  • ‪The Briar Rose - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Head of Steam - ‬1 min walk

About this property

Macdonald Burlington Hotel

Macdonald Burlington Hotel features free WiFi in public areas, a conference center, and a business center. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and wedding services.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include safes, phones, and ironing boards.

Similar properties

Bar (on property)
Crowne Plaza Birmingham City Centre by IHG
Birmingham City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.2 out of 10, Wonderful, 1,277 reviews
$93 nightly
The price is $111
Jul 19 - Jul 20
Total with taxes and fees
Crowne Plaza Birmingham City Centre by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 9.50 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Scottish Steak House
  • The Burlington Bar
  • The Burlington Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 1872
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per night
  • Dogs only
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham

Frequently asked questions

Are free cancellation options available at Macdonald Burlington Hotel?

Macdonald Burlington Hotel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Macdonald Burlington Hotel?

As of Jul 13, 2026, prices found for a 1-night stay for 2 adults at Macdonald Burlington Hotel on Jul 27, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Macdonald Burlington Hotel?

This hotel is situated in Birmingham City Centre within a short 15-minute walk of Utilita Arena Birmingham and also 5 minutes on foot from Bullring & Grand Central. You'll also find Broad Street and Victoria Square less than a mile away.

Will I be able to park at Macdonald Burlington Hotel?

No, this hotel doesn't offer parking.

Does Macdonald Burlington Hotel have a casino on the premises?

No, Macdonald Burlington Hotel doesn't have a casino.

Is there an indoor pool at Macdonald Burlington Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Macdonald Burlington Hotel?

Couples staying at this hotel will appreciate amenities like 24-hour room service and premium bedding as well as a restaurant.

Does Macdonald Burlington Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Macdonald Burlington Hotel have a restaurant that serves breakfast?

Yes, Macdonald Burlington Hotel serves a full breakfast for a surcharge each morning at Scottish Steak House.

Does Macdonald Burlington Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Macdonald Burlington Hotel for a fee of GBP 20 per pet, per night.

Does Macdonald Burlington Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Macdonald Burlington Hotel?

The closest major airport to Macdonald Burlington Hotel is Birmingham Airport (BHX), which is 15.5 mi away (19 minutes by car). Another top airport is Coventry (CVT), which is located 25.6 mi away (32-minute drive).

Can I book a room with a balcony at Macdonald Burlington Hotel?

No, you won't find guestrooms with balconies at Macdonald Burlington Hotel.

Does Macdonald Burlington Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Macdonald Burlington Hotel.

Macdonald Burlington Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 455 out of 1004 reviews
Rating 8 - Good. 305 out of 1004 reviews
Rating 6 - Okay. 143 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 41 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and room rate
Stayed 1 night in Mar 2026
Verified

8/10 Good

philip

Liked: Cleanliness, staff & service
Breakfast was superb with very attentive staff and excellent quality food, room a bit dated but still very good value with excellent location and excellent staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasure, very well looked after by the staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, amenities
Lovely hotel very central all staff lovely
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy parking nearby. Rooms big and clean.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Claudette

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, pleasant staff and clean room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
Great stay thank you
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff couldn't do enough, food was lovely, great location, and lovely ramble around the shopes, right across the road from trains,
Stayed 1 night in Mar 2026
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service
Loads of shops near by and right opposite the train station so excellent location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Excellent location, lovely reception staff. Very clean and comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Ideally positioned tight next to New Street station. Shower great (Rain).
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy traditional room
Stayed 1 night in Mar 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Room was spacious, comfortable and very clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Katee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to the train station. It was a little difficult to order a food delivery to the lobby area as the hotel is accessed via a pedestrian arcade walkway. Beautiful hotel, it felt luxurious to me!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a beautiful room and excellent customer from the moment we checked in until the moment we left the hotel. A great choice for those who are coming to the Hippodrome performances. A stone's throw away from New Street station.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t fault our stay, everything was spotless the breakfast was perfect and staff were professional and friendly. Excellent stay.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly, helpful and accommodating. Facilities a little "tired" in places, but what you'd expect from a historic building. Breakfast was ok. Cooked breakfast not highest standard even though good quantity. Bed v comfortable and big room. Location perfect for central Birmingham.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing and staff couldn't be more helpful. Its an old hotel so can be a bit chilly but beds were comfy and cozy
Stayed 1 night in Dec 2025
Verified

8/10 Good

Stuart

Liked: Cleanliness, staff & service
easy check in nice room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about stay exceeded expectations. Location , staff professionalism and efficiency at reception namely Mini , staff in the restaurant and bar . Only one night stay but check in & check out was seamless. Only thing missing was bottled water in room. Otherwise faultless Thank you !
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Friend staff, good sized room, excellent shower.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tim Clive

Liked: Staff & service, amenities
Brilliant location. Good, but slightly tired hotel. No hot water in the morning but they did accept the issue. Staff were lovely.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Nice spacious room with comfy bed. Staff extremely polite and helpful. Breakfast was excellence with good choice.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Payton

Liked: Cleanliness, staff & service, room comfort
Great location & I appreciated the soft bed.
Stayed 2 nights in Sep 2025