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Hilton Birmingham Metropole

4.0 star property

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Photo gallery for Hilton Birmingham Metropole

Indoor pool, open 6:00 AM to 10:00 PM, lifeguards on site
Property video
2 restaurants, breakfast served
Lobby
2 restaurants, breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
National Exhibition Centre, Birmingham, England, B40 1PP
  • Place, National Exhibition Centre
    ‪7 min walk‬
  • Place, Resorts World Birmingham
    ‪7 min walk‬
  • Place, bp pulse LIVE
    ‪10 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min walk‬

Room options

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Single Room, 1 Double Bed

7.4 out of 10
Good
(21 reviews)
  • 150 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(15 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

8.4 out of 10
Very good
(51 reviews)
  • 470 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living area | 55-inch flat-screen TV with cable channels, TV

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Penthouse

Deluxe Penthouse | Living area | 55-inch flat-screen TV with cable channels, TV

Deluxe Penthouse

  • 998 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Single Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Family Queen Room with Sofabed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Family Queen Room with Sofabed

  • Sleeps 2

Deluxe Queen Room

  • Sleeps 2

View all photos for Accessible Queen Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Accessible Queen Room

  • Sleeps 2

View all photos for Executive Queen Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Queen Room

  • Sleeps 2

View all photos for King Suite

Hypo-allergenic bedding, in-room safe, individually decorated, desk

King Suite

  • Sleeps 4

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Family Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 Queen Bed

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Double Beds

Twin Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Double Beds

7.8 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Hilton Guestroom

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Queen Hilton Guestroom

  • Sleeps 2

View all photos for Executive Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 Queen Bed, Accessible

  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 3 Twin Beds, Connecting Rooms

Family Room, 3 Twin Beds, Connecting Rooms | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Family Room, 3 Twin Beds, Connecting Rooms

  • Sleeps 4
  • 3 Twin Beds

View all photos for Corner Suite

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Corner Suite

  • Sleeps 2

View all photos for Executive King Family Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive King Family Room

  • Sleeps 4

View all photos for Hilton Deluxe King Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Hilton Deluxe King Room

  • Sleeps 2

Deluxe King Suite

  • Sleeps 2

View all photos for Penthouse Suite

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Penthouse Suite

  • Sleeps 4

View all photos for Twin Hilton Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Hilton Room

  • Sleeps 2

Deluxe Penthouse Suite

  • Sleeps 4

View all photos for Queen Executive Accessible

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Queen Executive Accessible

  • Sleeps 2

Connecting Family Room

  • Sleeps 4

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AC Hotel by Marriott Birmingham

Birmingham City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
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9.0 out of 10, Wonderful, 1,012 reviews
$85 nightly
The price is $102
May 24 - May 25
Total with taxes and fees
AC Hotel by Marriott Birmingham

About the neighborhood

Birmingham

Located in Marston Green, Hilton Birmingham Metropole is within a 10-minute walk of popular sights such as National Exhibition Centre and bp pulse LIVE. This 4-star hotel welcomes guests with 795 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Pendigo Lake - 2 min walk - 0.1 miles
  • National Exhibition Centre - 7 min walk - 0.4 miles
  • Resorts World Birmingham - 7 min walk - 0.4 miles
  • The Vox Conference Centre - 7 min walk - 0.4 miles
  • bp pulse LIVE - 10 min walk - 0.6 miles

Getting around

  • Birmingham International Station - 18 min walk
  • Air Rail Link Tram Stop - 18 min walk
  • Birmingham Airport (BHX) - 10 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min drive
  • ‪Genting Hotel - ‬10 min walk
  • ‪Gild Lobby Bar & Lounge - ‬1 min walk
  • ‪Wetherspoon - ‬6 min drive
  • ‪PizzaExpress - ‬10 min walk

About this property

Hilton Birmingham Metropole

Hilton Birmingham Metropole features an indoor pool, a children's pool, and a 24-hour gym. Self parking is available for GBP 20.00 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and a hot tub.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include electric kettles, safes, and ironing boards.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pool
  • Hot tub
  • Pet friendly
  • Kids pool
8.6 out of 10, Excellent, 1,578 reviews
$78 nightly
The price is $94
Jun 7 - Jun 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brightsmith on the Water
  • The Gild

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 31 meeting rooms
  • 59,998 square feet of conference space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Early check-in subject to availability

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet (varies based on length of stay)
  • 2 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 13 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 20.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hilton

Birmingham Metropole

Birmingham Metropole Hilton

Hilton Birmingham Metropole

Hilton Metropole Birmingham

Hilton Metropole Hotel Birmingham

Metropole Birmingham

Metropole Birmingham Hilton

Metropole Hilton

Metropole Hilton Birmingham

Hilton Birmingham Metropole Hotel Birmingham

Hilton Birmingham Metropole Hotel

Hilton Metropole

Hilton Birmingham Metropole Hotel

Hilton Birmingham Metropole Birmingham

Hilton Birmingham Metropole Hotel Birmingham

Frequently asked questions

Is a free cancellation option available at Hilton Birmingham Metropole?

Hilton Birmingham Metropole offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hilton Birmingham Metropole?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Hilton Birmingham Metropole on Jun 7, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hilton Birmingham Metropole?

This hotel is situated in Marston Green within a 10-minute walk of bp pulse LIVE and Pendigo Lake. You'll also find Resorts World Birmingham and National Motorcycle Museum within a short drive.

Is there parking available at Hilton Birmingham Metropole?

Yes, parking is offered for GBP 20 per night. Wheelchair-accessible van parking is also available for guests.

Does Hilton Birmingham Metropole have a casino on the premises?

No, Hilton Birmingham Metropole doesn't have a casino.

Will I find an indoor pool at Hilton Birmingham Metropole?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Hilton Birmingham Metropole?

There are many amenities for couples at this hotel, including 2 restaurants plus some guestrooms feature in-room massages and a fireplace.

Are there hot tubs at Hilton Birmingham Metropole?

No, but this hotel does have a sauna.

Does Hilton Birmingham Metropole have a restaurant with a breakfast menu?

Yes, Hilton Birmingham Metropole has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hilton Birmingham Metropole allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hilton Birmingham Metropole for a fee of GBP 30 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hilton Birmingham Metropole?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Hilton Birmingham Metropole?

The closest major airport to Hilton Birmingham Metropole is Birmingham Airport (BHX), which is within a mile. Another top airport is Coventry (CVT), which is located 14.8 mi away (29-minute drive).

Are there rooms with balconies at Hilton Birmingham Metropole?

Yes, some guestrooms at Hilton Birmingham Metropole offer a balcony and may feature lake views.

Hilton Birmingham Metropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1009 reviews
Rating 8 - Good. 259 out of 1009 reviews
Rating 6 - Okay. 144 out of 1009 reviews
Rating 4 - Poor. 106 out of 1009 reviews
Rating 2 - Terrible. 71 out of 1009 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

sara

Stayed 1 night in Feb 2026

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean. Good facilities. Staff incredibly friendly
Stayed 1 night in Feb 2026

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice, great location for the NEC also. I was not impressed with staff attitude though. Our room wasn't ready to check in to, we had to wait in reception for 40 minutes even though this was after the 3pm check in time. When I asked how long it would be as we'd driven a long way and had food booked so needed to get ready, the woman on reception was very rude saying they'd been fully booked the previous night, the room wasn't ready and there was nothing they couldn't do about that. Also check out was 12.00, cleaning staff knocked our door at 11 and asked how long we'd be before checking out. I said we'd be checking out by 12 and she was annoyed by this.
Stayed 1 night in Feb 2026

10/10 Excellent

Judith

Business traveler
Liked: Cleanliness, staff & service, amenities
room was clean, lovely and warm when we arrived. Staff were friendly and helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jolene

Business traveler
Liked: Cleanliness, staff & service, amenities
Great hotel. We stay at a lot of places because of work, and this is a really decent one. Especially the breakfast. I have coeliac disease so need gluten free options, and they have loads. Plus are happy to make you a fresh cooked breakfast so there is no risk of cross contamination. The staff, especially the breakfast team, were all super friendly even though they were clearly rushed off their feet.
Stayed 5 nights in Jan 2026

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities
Very helpful staff lovely big hotel great bar and food
Stayed 1 night in Feb 2026

10/10 Excellent

Kane

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Lovely atmosphere
Stayed 2 nights in Jan 2026

6/10 Okay

Blanca

Liked: Cleanliness, property conditions & facilities
Its ok
Stayed 4 nights in Jan 2026

6/10 Okay

SHIRLEY

Stayed 3 nights in Feb 2026

8/10 Good

Lynn

Business traveler
Liked: Cleanliness, staff & service, amenities
Champagne reception on arrival to celebrate your anniversary!
Stayed 1 night in Feb 2026

10/10 Excellent

angela

Stayed 1 night in Jan 2026

10/10 Excellent

Dean

Stayed 2 nights in Jan 2026

10/10 Excellent

Ian

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room
Stayed 1 night in Jan 2026

6/10 Okay

Lisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel itself was bright clean and spacious. The lines for breakfast (both to get in to and then for hot food) was unacceptably long.
Stayed 1 night in Jan 2026

8/10 Good

Brian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, cleaned daily. Conveniently situated for the NEC, Station. Airport and Resprt world
Stayed 1 night in Jan 2026

6/10 Okay

Martyn

Liked: Cleanliness, staff & service, amenities
Staff were lovely Air con in room kept making loud noises during the night which meant we had very little sleep as it kept waking us. Not sure why it was making a noise when it wasn’t turned on.
Stayed 2 nights in Jan 2026

6/10 Okay

Katie

Liked: Cleanliness
Strange single room with the toilet in your bedroom! Also the temperature was really cold and I couldn't warm it up with the aircon system. They provided a heater in the room but the wire didn't reach the available plug sockets! Wouldn't bother staying here again.
Stayed 1 night in Jan 2026

6/10 Okay

Laura

Liked: Amenities
Disliked: Property conditions & facilities
1. I requested a cot in advance that wasn’t left in the room despite reception confirming on check in that it would be there 2. I requested extra pillows while checking in which never arrived 3. The extra pillows in the wardrobe were blood stained 4. My husband ordered a dessert in the bar, it never arrived. The staff wouldn’t refund it as they “couldn’t find the ticket” the kitchen staff wouldn’t make it as they also “couldn’t find the ticket”. The waiter wouldn’t go back into the kitchen to ask, so my husband had to go to the kitchen door and ask for the dessert to be made. 5. A hotel this large and busy shouldn’t be having such poor service in the bar - we requested a dish of plain pasta for our friend’s toddler, and the waiter had to go back and forth to the kitchen 3 times before he could confirm it was possible, though there was plenty of pasta dishes on the menu.
Stayed 2 nights in Jan 2026

4/10 Poor

Natasha

Disliked: Cleanliness, amenities
Dirty room didn’t feel clean
Stayed 1 night in Jan 2026

8/10 Good

Colin Frank

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff very helpful, room spotless
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities
All great
Stayed 1 night in Jan 2026

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

6/10 Okay

Paul

Stayed 1 night in Jun 2024

8/10 Good

Fergal

Stayed 1 night in Jan 2026

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