10/10 Excelente
Victoria
Viaje familiar
23 dic. 2025
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The staff were very gentle and welcoming. Literally every need had been thought of and taken care of. They provided beautiful hand cream, soap, facial cleanser, wooden toothbrush/comb. Dressing gowns/slippers. The rooms were spacious, incredibly clean any incredibly comfortable. A fantastic location with views of Lake Geneva. Breakfast was lovely. Served on what the English would class as afternoon tea towers. On the bottom plate sliced meats and cheese, the second plate jars of fruit salad, yoghurt and muesli and the 3rd plate an array of croissants, jams and pain au chocolate. All fresh. We were also offered egg (cooked how we wished it to be) and bacon. Breakfast was truly delicious, a lovely way to gently come too in the mornings - eating a delicious breakfast whilst observing the view of the lakes. I was super impressed and reassured that they had knowledge that we had coeliac disease and unable to eat gluten. Providing warm gluten free bread without me reminding or asking them. I also loved that they contacted me 2 days before our arrival via WhatsApp to welcome us, provide and gather essential information. Simply the best service I have ever received and the most comfortable hotel I have ever stayed at.
Victoria
Se hospedó 3 noches en diciembre de 2025
