See all properties

Mercure Avignon Centre Palais des Papes

4.0 star property
Eco-certified hotel in Avignon with a 24-hour front desk

Choose dates to view prices

Photo gallery for Mercure Avignon Centre Palais des Papes

Exterior
In-room safe, individually furnished, desk, blackout drapes
Property grounds
Front of property - evening/night
Business center

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
1 Rue Jean Vilar, Avignon, Vaucluse, 84000
  • Place de l'Horloge
    ‪2 min walk‬
  • Avignon Cathedral
    ‪2 min walk‬
  • Palais des Papes
    ‪3 min walk‬
  • Avignon (AVN-Caumont)
    ‪16 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, individually furnished, desk, blackout drapes

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(18 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

In-room safe, individually furnished, desk, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(8 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, individually furnished, desk, blackout drapes

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(9 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Avignon

Located in Avignon City Centre, Mercure Avignon Centre Palais des Papes is next to popular attractions like Place de l'Horloge and Palais des Papes. This 86-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a business center, and concierge services.

What's nearby

  • Place de l'Horloge - 2 min walk - 0.1 miles
  • Avignon Cathedral - 2 min walk - 0.1 miles
  • Palais des Papes - 3 min walk - 0.2 miles
  • Pont Saint-Bénézet - 5 min walk - 0.3 miles
  • Avignon Festival - 9 min walk - 0.5 miles

Getting around

  • Avignon Central Station - 12 min walk
  • Marseille - Provence Airport (MRS) - 59 min drive

Restaurants

  • ‪Café In and Off - ‬1 min walk
  • ‪L'Opéra Café - ‬1 min walk
  • ‪Le Cid Café - ‬2 min walk
  • ‪La Civette - ‬1 min walk
  • ‪Restaurant La Mirande - ‬2 min walk

About this property

Mercure Avignon Centre Palais des Papes

Eco-certified hotel in Avignon with a 24-hour front desk
Guests of Mercure Avignon Centre Palais des Papes enjoy free WiFi in public areas, a business center, and a gift shop. Offsite parking is available for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. This smoke-free hotel also has a vending machine.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, hair dryers, and safes are also available. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Daily buffet breakfast (EUR 18 per person)

Mercure Pont d'Avignon Centre

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 721 reviews
$162 nightly
The price is $185
Sep 27 - Sep 28
Total with taxes and fees
Mercure Pont d'Avignon Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 26.80 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 18 per person

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Nearby parking fee: EUR 26.80 per night (164 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is permitted at Mercure Avignon Centre Palais des Papes.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Accor Avignon Cite Des Papes
Hotel Mercure Cité des Papes
Hotel Mercure Cité des Papes Avignon
Mercure Avignon Cite Des Papes Hotel Avignon
Mercure Cité des Papes
Mercure Avignon Centre Palais Papes Hotel
Mercure Palais Papes Hotel
Mercure Avignon Centre Palais Papes
Mercure Palais Papes
Mercure Avignon Centre Palais des Papes Hotel
Mercure Avignon Centre Palais des Papes Avignon
Mercure Avignon Centre Palais des Papes Hotel Avignon

Frequently asked questions

Is free cancellation available at Mercure Avignon Centre Palais des Papes?

Mercure Avignon Centre Palais des Papes provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Mercure Avignon Centre Palais des Papes?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Mercure Avignon Centre Palais des Papes on Oct 17, 2025 start from $134.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Mercure Avignon Centre Palais des Papes?

This hotel is situated in Avignon City Centre, just steps from Palais des Papes and Rue de la Republique, and within a short walk of Avignon City Hall. You'll also find Place de l'Horloge and Avignon Cathedral less than a mile away.

Is there parking available at Mercure Avignon Centre Palais des Papes?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 26.80 per night (discounts available).

Does Mercure Avignon Centre Palais des Papes include a casino on the premises?

No, Mercure Avignon Centre Palais des Papes doesn't have a casino.

Is there an indoor pool at Mercure Avignon Centre Palais des Papes?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Avignon Centre Palais des Papes?

Couples staying at this hotel will appreciate amenities like designer stores plus some guestrooms include jetted bathtubs and memory foam mattresses.

Are there hot tubs at Mercure Avignon Centre Palais des Papes?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Mercure Avignon Centre Palais des Papes feature a restaurant that includes a breakfast menu?

Mercure Avignon Centre Palais des Papes offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Mercure Avignon Centre Palais des Papes allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Avignon Centre Palais des Papes for a fee of EUR 15 per pet, per day.

Does Mercure Avignon Centre Palais des Papes have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Mercure Avignon Centre Palais des Papes?

The closest major airport to Mercure Avignon Centre Palais des Papes is Avignon (AVN-Caumont), which is 8.4 mi away (21 minutes by car). Another top airport is Nimes (FNI-Garons), which is around 23.1 mi away.

Can I book a room with a balcony at Mercure Avignon Centre Palais des Papes?

No, there aren't any guestrooms with balconies at Mercure Avignon Centre Palais des Papes.

Reviews

Mercure Avignon Centre Palais des Papes Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 270 out of 689 reviews
Rating 8 - Good. 299 out of 689 reviews
Rating 6 - Okay. 77 out of 689 reviews
Rating 4 - Poor. 22 out of 689 reviews
Rating 2 - Terrible. 21 out of 689 reviews

Reviews

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location right next to all the main attractions of Avignon which makes it super convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

Ksenia

Liked: Cleanliness, property conditions & facilities, room comfort
Location is perfect, need some upgrades specially carpet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great staff , friendly kind and welcoming. Very fast check in process. Great location
Stayed 1 night in Jun 2025

4/10 Poor

Roger

Traveled with group
Disliked: Staff & service
This hotel was in a marvelous location for the walking tours and self exploration of this lovely city. The front desk was distant and disconnected with us. We were told there was a waiting list to get laundry done making it impossible to get any done. The breakfast had all the usual things but none of it tasted quite right. Overall this property fails to deliver on what is expected at a 4 star hotel
Stayed 4 nights in Jun 2025

6/10 Okay

ANNE

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Parking was a nightmare. Trying to find your way through the public parking and then walking to the hotel with baggage was difficult for this older woman.
Stayed 1 night in May 2025

8/10 Good

Craig, Kallangur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, Great Breakfast, Convenient location
Stayed 3 nights in May 2025

10/10 Excellent

Billy L, Federal Way

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Zoe

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
* please be aware there is no drop off outside the hotel unless you are in a taxi that is allowed to go into the pedestrian areas. The car park that is around the corner from the hotel is 1.90 and if your car is bigger the only car park is around 1.5 miles away. Then you have to take a taxi or shuttle bus. Bedrooms are ok, beds comfortable but pillows are very lumpy foam, hotel is very tired, hallway carpet stained, bedroom doors damaged. Just combined shampoo and shower gel. The location is the best thing about the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Mauricio Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

ricky, middle village

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avignon is dying. Not much restaurant But it’s located in between some sightseeing spots. Good to stay up to one to two nights only.
Stayed 3 nights in Mar 2025

8/10 Good

Jemmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Great location , easy walk to all the historical sites
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Parvin

Disliked: Staff & service, property conditions & facilities
The property is very well located ( that’s why I had chosen it at the first place!). However, it’s the only positive side I can mention for our stay. This hotel does NOT meet the standards of a 4 star hotel! The room was small, there was no garbage bin in the room, nor a phone for that matter ( to call the reception!). There is no little accessories that a 4 star MUST have ( small body lotion of slippers). Besides, there is no lobby per se in this hotel to sit and have a drink! All on all our stay was very disappointing! It’s a shame because I used to appreciate Mercure hotels but I’m not sure I’ll choose this hotel in the future since the standards are not reliable.
Stayed 2 nights in Jan 2025

4/10 Poor

Craig

Disliked: Staff & service, property conditions & facilities, room comfort
Parking is terrible - Far away over rocks and steps
Stayed 2 nights in Dec 2024

8/10 Good

Gordon

Traveled with family
Liked: Cleanliness, staff & service
after a brief innitial misunderstanding the staff who received us was extremely helpfull and resourcefull in solving our issue with parking / our roofbox. she also recommended a lovely brasserie 3 doors down. only issue we had was getting to the hotel.
Stayed 1 night in Dec 2024

8/10 Good

carlos, Mexico

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2024

8/10 Good

GABRIEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It’s clearly an older building but refurbished. The room is okay. Beds are very comfortable. A drinking water machine is placed outside next to the elevator, which is very good when the tapwater taste metallic. The water pressure is fine, however, the shower is quite slow; it takes a long while to wash off the soap. The location could not be better, when it is right next to the Palace.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel excellemment bien situé à côté du palais des papes et parking juste à côté.
Stayed 1 night in Nov 2024

8/10 Good

Robert A.

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent stay

Well located, very easy to walk around. The rooms were clean and had a good size. Breakfast was great. The staff were friendly as well.
Stayed 1 night in Sep 2024

10/10 Excellent

JENNETTE

Stayed 4 nights in Sep 2024

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Henry

Traveled with family
Liked: Staff & service
Marvelous central place on the Palais des Papes. Follow instructions of the hotel, not the Waze, who will get at the death end.
Stayed 1 night in Sep 2024

Hotels

Villa d'Estelle Cannes
Hotels with Hot Tubs in San Juan
Hôtel Excelsior by HappyCulture
Le Meridien Nice
Hotel des Augustins
Hotel Le Pigonnet
Best Western Plus Hotel Massena Nice
Hotels in Fort Wayne
Roxy Telok Serabang
Cheap Hotels in Hollywood
Hotel Belles Rives
Hôtel Vacances Bleues Le Royal
Hotels with Hot Tubs in Vestal
Vacation Homes El Paso

Flights

Flights from Boise to San José
Flights from Nairobi to Norfolk - Virginia Beach
Flights from Phoenix to Chihuahua
Flights from Tampa to Cleveland
Flights from New York (JFK) to Venice (VCE)
Flights from Springfield to Las Vegas
Flights from Montreal to Los Angeles
Flights from Memphis to New York
Flights from Houston to Palm Springs
Flights from Houston to Amalfi
Flights from Maui to Papeete
Flights from Los Angeles to Florida City
Flights from Salt Lake City to Juneau
Flights from Brownsville to Orlando

Cars

Car rentals in Elkton