The Grand by SkyCity

5.0 star property
Luxury hotel with 11 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for The Grand by SkyCity

Restaurant
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Reception
Point of interest
Grand Opulence Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
90 Federal Street, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, Auckland Ferry Terminal
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Grand King Room

9.2 out of 10
Wonderful
(78 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Harbour View King Room

9.6 out of 10
Exceptional
(15 reviews)
  • 301 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Accessible King Room

8.6 out of 10
Excellent
(9 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Harbour View King Room

9.6 out of 10
Exceptional
(12 reviews)
  • 301 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Twin Room

9.6 out of 10
Exceptional
(21 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand Deluxe King Room

9.6 out of 10
Exceptional
(14 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Harbour View Suite

  • 603 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Opulence Suite

  • 1249 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Twin Room

9.4 out of 10
Exceptional
(27 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand King Room

  • Sleeps 2

Grand Deluxe King Room

  • Sleeps 2

Accessible Grand Room

  • Sleeps 2

Grand Deluxe Twin Room

  • Sleeps 3

Grand King Room With Harbour View

  • Sleeps 2

Grand Deluxe King Suite

  • Sleeps 2

Grand Deluxe King Room With Harbour View

  • Sleeps 2

Grand Twin Room

  • Sleeps 3

Grand Deluxe Harbour View King Suite

  • Sleeps 2

Grand Opulence Suite

  • Sleeps 2

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About the neighborhood

Auckland

Located in Auckland Central Business District, The Grand by SkyCity is next to popular attractions like Sky Tower and SkyCity Casino. This 312-room, 5-star hotel has a full-service spa, a casino, and 11 restaurants.

What's nearby

  • Sky Tower - 2 min walk - 0.1 miles
  • SkyCity Casino - 2 min walk - 0.1 miles
  • University of Auckland - 6 min walk - 0.4 miles
  • Princes Wharf - 10 min walk - 0.6 miles
  • Auckland Ferry Terminal - 11 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪United Coffee Nation - ‬1 min walk
  • ‪Denny's - ‬2 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪The Fiddler - ‬1 min walk
  • ‪The Glass Goose - ‬1 min walk

About this property

The Grand by SkyCity

Luxury hotel with 11 restaurants and a full-service spa
Guests of The Grand by SkyCity have access to a full-service spa, a casino, and an indoor pool. Parking is available for NZD 35.00 per night (NZD 60.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
65-inch Smart TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Minibars, coffee makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 60.00 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: NZD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

Are free cancellation options available at The Grand by SkyCity?

The Grand by SkyCity offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Grand by SkyCity?

As of Sep 28, 2025, prices found for a 1-night stay for 2 adults at The Grand by SkyCity on Sep 29, 2025 start from $121.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Grand by SkyCity?

This hotel is situated in Auckland Central Business District, just steps from Sky Tower and SkyCity Casino, and within a short walk of Queen Street Shopping District. You'll also find Princes Wharf and Auckland Ferry Terminal less than a mile away.

Will I be able to park at The Grand by SkyCity?

Yes, valet parking is offered for NZD 60.00 per night. Accessible parking is also available for guests.

Is a spa located at The Grand by SkyCity?

East Day Spa is the hotel's spa and services include Thai massages, hot stone massages, reflexology, and body wraps.

Does The Grand by SkyCity include a casino on the premises?

Yes, The Grand by SkyCity has a casino.

Will I find an indoor pool at The Grand by SkyCity?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at The Grand by SkyCity?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and 4 bars.

Are there hot tubs at The Grand by SkyCity?

Yes, this hotel has a spa tub.

Does The Grand by SkyCity have a restaurant that serves breakfast?

Yes, The Grand by SkyCity has 11 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Grand by SkyCity allow pets to stay for free?

No, pets aren't allowed at The Grand by SkyCity.

Does The Grand by SkyCity have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Grand by SkyCity?

The closest major airport to The Grand by SkyCity is Auckland Intl. Airport (AKL), which is 14.1 mi away (27 minutes by car).

Are there rooms with balconies that I can book at The Grand by SkyCity?

No, you won't find guestrooms with balconies at The Grand by SkyCity.

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1322 out of 1825 reviews
Rating 8 - Good. 313 out of 1825 reviews
Rating 6 - Okay. 109 out of 1825 reviews
Rating 4 - Poor. 45 out of 1825 reviews
Rating 2 - Terrible. 36 out of 1825 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Aaron, Wanganui

Traveled with partner
Liked: Staff & service
Staff were great and provided great service, however, this hotel is no longer "grand" if your looking for a real 5-star stay, choose the Horizons hotel, far superior, cleaner and quieter
Stayed 1 night in Jun 2025

10/10 Excellent

Rachelle

Stayed 1 night in Jun 2025

6/10 Okay

Craig

Stayed 1 night in Jun 2025

10/10 Excellent

Cheng, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only point I may complain is the parking fee will be charged while you stay .
Stayed 3 nights in Jun 2025

10/10 Excellent

Bev

Stayed 3 nights in Jun 2025

10/10 Excellent

Malcolm

Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than having to wait some time at reception for check in, there was a line of at least 10 groups, we ha a great stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Dave

Stayed 2 nights in Jun 2025

8/10 Good

Colin

Stayed 1 night in Jun 2025

10/10 Excellent

Kirthi

Stayed 2 nights in Jun 2025

10/10 Excellent

Dave

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Chloe

Stayed 1 night in Jun 2025

8/10 Good

Ezariah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good long weekend stay. Thank you for having us!
Stayed 2 nights in Jun 2025

10/10 Excellent

neil

Stayed 3 nights in May 2025

10/10 Excellent

N

Stayed 1 night in Jun 2025

8/10 Good

Wayne

Stayed 3 nights in Jun 2025

10/10 Excellent

Nguyen

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very good ❤️
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Stayed 4 nights in Jun 2025

8/10 Good

caroline

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Danie

Stayed 2 nights in Jun 2025

10/10 Excellent

Craig

Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with family
Customer service was great. Hotel was great.
Stayed 3 nights in Jun 2025