The Grand by SkyCity

5.0 star property
Luxury hotel with 11 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for The Grand by SkyCity

Enjoy a drink at the hotel bar, where a selection of beverages is available.
Panoramic city views from a high vantage point.
Enjoy a panoramic city view from the large window, with a comfortable bed and stylish seating area.
Welcome to our elegant lobby, featuring a polished tile floor, high ceiling, and beautiful chandeliers.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a desk, chair, and artwork.

Popular amenities

  • Bar

Explore the area

Map
90 Federal Street, Auckland, 1010
  • Sky Tower
    ‪2 min walk‬
  • SkyCity Casino
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Book today, save on your next hotel stay

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Room options

Grand King Room

9.4 out of 10
Exceptional
(72 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Harbour View King Room

9.6 out of 10
Exceptional
(15 reviews)
  • 301 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Accessible King Room

8.6 out of 10
Excellent
(9 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Harbour View King Room

9.8 out of 10
Exceptional
(11 reviews)
  • 301 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Twin Room

9.6 out of 10
Exceptional
(19 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand Deluxe King Room

9.6 out of 10
Exceptional
(14 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Harbour View Suite

  • 603 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Opulence Suite

  • 1249 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Twin Room

9.4 out of 10
Exceptional
(26 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand King Room

  • Sleeps 2
  • 1 King Bed

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Accessible Grand Room

  • Sleeps 2
  • 1 King Bed

Grand Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

Grand King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

Grand Deluxe King Suite

  • Sleeps 2
  • 1 King Bed

Grand Deluxe King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

Grand Twin Room

  • Sleeps 3
  • 2 Double Beds

Grand Deluxe Harbour View King Suite

  • Sleeps 2
  • 1 King Bed

Grand Opulence Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Auckland

Located in Auckland Central Business District, The Grand by SkyCity is next to popular attractions like Sky Tower and SkyCity Casino. This 312-room, 5-star hotel has a full-service spa, a casino, and 11 restaurants.

What's nearby

  • Sky Tower - 2 min walk - 0.1 miles
  • SkyCity Casino - 2 min walk - 0.1 miles
  • University of Auckland - 6 min walk - 0.4 miles
  • Princes Wharf - 10 min walk - 0.6 miles
  • Auckland Ferry Terminal - 11 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Aria Restaurant - ‬3 min walk
  • ‪Andy's Burgers & Bar - ‬1 min walk
  • ‪The Glass Goose - ‬1 min walk
  • ‪Federal Delicatessen - ‬1 min walk
  • ‪Depot Eatery & Oyster Bar - ‬1 min walk

About this property

The Grand by SkyCity

Luxury hotel with 11 restaurants and a full-service spa
Guests of The Grand by SkyCity have access to a full-service spa, a casino, and an indoor pool. Parking is available for NZD 35.00 per night (NZD 60.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
65-inch Smart TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Minibars, coffee makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 60.00 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: NZD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

Are free cancellation options available at The Grand by SkyCity?

The Grand by SkyCity offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Grand by SkyCity?

As of Aug 3, 2025, prices found for a 1-night stay for 2 adults at The Grand by SkyCity on Aug 24, 2025 start from $121.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Grand by SkyCity?

This hotel is situated in Auckland Central Business District, just steps from Sky Tower and SkyCity Casino, and within a short walk of Queen Street Shopping District. You'll also find Princes Wharf and Auckland Ferry Terminal less than a mile away.

Is there parking available at The Grand by SkyCity?

Yes, valet parking is offered for NZD 60.00 per night. Accessible parking is also available for guests.

Is a spa located at The Grand by SkyCity?

East Day Spa is the hotel's spa and services include deep-tissue massages, Thai massages, aromatherapy, and reflexology.

Does The Grand by SkyCity include a casino on the premises?

Yes, The Grand by SkyCity has a casino.

Will I find an indoor pool at The Grand by SkyCity?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at The Grand by SkyCity?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and 4 bars.

Does The Grand by SkyCity have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Grand by SkyCity have a restaurant that serves breakfast?

Yes, The Grand by SkyCity has 11 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Grand by SkyCity allow pets to stay for free?

No, pets aren't allowed at The Grand by SkyCity.

Are there connecting rooms at The Grand by SkyCity?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Grand by SkyCity?

The closest major airport to The Grand by SkyCity is Auckland Intl. Airport (AKL), which is 14.1 mi away (27 minutes by car).

Are there rooms with balconies that I can book at The Grand by SkyCity?

No, there aren't any guestrooms with balconies at The Grand by SkyCity.

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1249 out of 1741 reviews
Rating 8 - Good. 306 out of 1741 reviews
Rating 6 - Okay. 104 out of 1741 reviews
Rating 4 - Poor. 45 out of 1741 reviews
Rating 2 - Terrible. 37 out of 1741 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rashik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with good gym and spa and pool. We only stayed there 2 nights but overall was impressed. Only a bit dissappointed that the shower head was half broken in our main bathroom.
Stayed 2 nights in Apr 2025

8/10 Good

Chung Hsuan

Traveled with partner
Liked: Cleanliness, staff & service
Friendly staff and walking distance to shops. Surrounded by nice restaurants.
Stayed 3 nights in May 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent
Stayed 2 nights in May 2025

10/10 Excellent

Mellissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! It was the first leg of our trip, the many restaurants and shopping places were great! The rooms were comfortable and clean. The parking was a disaster, I’m not sure who’s error it was but one said we didn’t have to pay for parking if validated and then another said we had to pay for parking and the parking was hard to find but it might have been our misunderstanding as well. I would stay here again, the location is excellent and so were the staff.
Stayed 3 nights in Apr 2025

6/10 Okay

Jasmine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
VIP access hotel didnt feel like it. No upgrade. I've stayed at Grand by Skycity & Horizon prefer to stay at Horizon. Customer service on arrival & departure no meet or greet or smile just mechanical. Twin room for the price paid was disappointing nothing exceptional like a 5 star hotel should be, not that spacious either, no upgrade except for $39 food or drink credit. Took 2 bottles of water 1 Juice 1 Sprite & 1 Coke from mini bar which cost $39. Please have more variety on in room dining menu & charge more trasonable prices. I expect top class customer service & excellent room.every time, top marks to the wonderful people who clean the rooms every day. Breakfast is yummy too. A smile from reception doesn't cost anything.
Stayed 1 night in May 2025

8/10 Good

Barry

Stayed 1 night in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Apr 2025

10/10 Excellent

Kaidee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our short stay! So central. Great dining options. Room was super clean and big!
Stayed 1 night in May 2025

8/10 Good

Talei

Stayed 1 night in Apr 2025

10/10 Excellent

Sarah, Palm Coast

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and spacious room. We flew in from the West Coast USA and they had a room ready for us when we arrived at 8:30am. That was so appreciated. We were able to shower and get refreshed before touring around Auckland. Highly recommend this hotel. Very centrally located as well.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay and enjoy Auckland.
Stayed 1 night in Apr 2025

4/10 Poor

Stuart

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Craig A

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

2/10 Terrible

Lauren

Stayed 1 night in Apr 2025

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

UY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, close to everything, walk to shop, very clean.

10/10 Excellent

UY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, walkable to everywhere
Stayed 2 nights in Apr 2025

10/10 Excellent

montana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay easy walking distance to most places. Weta next door. Heated pool was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashleigh

Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Stayed 7 nights in Apr 2025

6/10 Okay

Rebecca

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good hotel and we stay often but disappointing our room credit is never applied and we always have to contact to get charges refunded using the credit.
Stayed 1 night in Apr 2025

10/10 Excellent

pollyann, ahipara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general it was great for what we wanted
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. We love the location, friendly staff, dining option and facilities provided. We booked another night after our 3 day Bay of Islands trip.
Stayed 3 nights in Apr 2025

8/10 Good

H

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy hotel. Would definitely recommend!
Stayed 5 nights in Apr 2025