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Surf 'N' Snow Backpackers - Hostel

2.0 star property
Hostel in Auckland, steps from Queen Street Shopping District

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Photo gallery for Surf 'N' Snow Backpackers - Hostel

Experience the charm of this classic corner building, home to the popular Backpackers storefront.
Staff assist guests at the service counter, where transactions are processed and services are offered.
Cozy dormitory-style room with bunk beds and a central seating area, featuring a window with a view of the surrounding cityscape.
Enjoy cooking in this well-equipped kitchen with two stoves and a large oven.
Cozy seating area with a table and chairs, a counter with items on display, and a display board with text and images.

Reviews

5.0 out of 10

Popular amenities

  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
102 Albert Street, Auckland, 1010
  • Sky Tower
    ‪2 min walk‬
  • SkyCity Casino
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

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Room options

View all photos for Shared Dormitory, Mixed Dorm, Ensuite (6 Person)

Three comfortable beds with mattresses and blankets line the room, offering a view of the surrounding buildings and trees.

Shared Dormitory, Mixed Dorm, Ensuite (6 Person)

  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Shared Bathroom

Two single beds with striped bedding, a small table, and a chair in a cozy room with a window.

Standard Room, 2 Twin Beds, Shared Bathroom

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Shared Bathroom

Cozy hotel room with a single bed and a small table for two.

Double Room, Shared Bathroom

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Shared Dormitory, Mixed Dorm (8 Person)

Three comfortable beds with mattresses and blankets line the room, offering a view of the surrounding buildings and trees.

Shared Dormitory, Mixed Dorm (8 Person)

  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Dormitory, Mixed Dorm (6 Person)

Three comfortable beds with mattresses and blankets line the room, offering a view of the surrounding buildings and trees.

Shared Dormitory, Mixed Dorm (6 Person)

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Dormitory, Mixed Dorm (4 Person)

Three comfortable beds with mattresses and blankets line the room, offering a view of the surrounding buildings and trees.

Shared Dormitory, Mixed Dorm (4 Person)

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Dormitory, Mixed Dorm (10 Person )

Three comfortable beds with mattresses and blankets line the room, offering a view of the surrounding buildings and trees.

Shared Dormitory, Mixed Dorm (10 Person )

  • 377 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Budget Double Room (No Window)

Cozy hotel room with a single bed and a small table for two.

Budget Double Room (No Window)

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite (No window)

Cozy retreat with a single bed, wardrobe, and door to a bathroom.

Standard Double Room, Ensuite (No window)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

Cozy retreat with two beds, a fan, and a chair.

Basic Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

  • 215 sq ft
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Single Room, Shared Bathroom

Cozy retreat with a single bed, round table, and chair, perfect for a compact stay.

Single Room, Shared Bathroom

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Budget Twin Room (No window)

Two single beds with striped bedding, a small table, and a chair in a cozy room with a window.

Budget Twin Room (No window)

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Shared Dormitory, Mixed Dorm (12 Person)

Three comfortable beds with mattresses and blankets line the room, offering a view of the surrounding buildings and trees.

Shared Dormitory, Mixed Dorm (12 Person)

  • 431 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Shared Dormitory, Women only (10 Person)

Three comfortable beds with mattresses and blankets line the room, offering a view of the surrounding buildings and trees.

Shared Dormitory, Women only (10 Person)

  • 377 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Shared Dormitory, Women only (6 Person)

Three comfortable beds with mattresses and blankets line the room, offering a view of the surrounding buildings and trees.

Shared Dormitory, Women only (6 Person)

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

Three comfortable beds with mattresses and blankets line the room, offering a view of the surrounding buildings and trees.

Standard Shared Dormitory, Mixed Dorm, Ensuite (4 Person)

  • 269 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Bunk Beds

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About the neighborhood

Auckland

Located in Auckland Central Business District, Surf 'N' Snow Backpackers - Hostel is next to popular attractions like Queen Street Shopping District and Sky Tower. This 33-room hostel welcomes guests with in-room amenities like kitchens, refrigerators, and microwaves.
View more Hostels in AucklandOpens in a new window

What's nearby

  • Sky Tower - 2 min walk - 0.1 miles
  • SkyCity Casino - 2 min walk - 0.1 miles
  • Queen Street Shopping District - 3 min walk - 0.2 miles
  • University of Auckland - 6 min walk - 0.4 miles
  • Auckland Ferry Terminal - 10 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 10 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪Andy's Burgers & Bar - ‬2 min walk
  • ‪Kushi Japanese Kitchen & Bar - ‬2 min walk
  • ‪The Glass Goose - ‬2 min walk
  • ‪Federal Delicatessen - ‬3 min walk

About this property

Surf 'N' Snow Backpackers - Hostel

Hostel in Auckland, steps from Queen Street Shopping District
Guests of Surf 'N' Snow Backpackers - Hostel enjoy access to free WiFi in public areas, microwave in a common area, and refrigerator in a common area. The front desk has multilingual staff that can help with luggage storage and tours/tickets. Additional amenities include a library, laundry facilities, and a TV in a common area.
Guests can expect to find free WiFi. Beds sport premium bedding. Kitchens, refrigerators, and microwaves are other standard amenities. Housekeeping is not available.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Billiards/pool table
  • Library
  • TV in common areas

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Iron/ironing board on request
  • Living room
  • Shared accommodations

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 17 and younger (only guests older than 17 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Surf 'N' Snow Backpackers Backpacker
Surf 'N' Snow Backpackers Backpacker Auckland
Surf 'N' Snow Backpackers Hostel Backpacker
Surf 'N' Snow Backpackers Hostel Backpacker Auckland
Surf 'N' Snow Backpackers Hostel Auckland
Surf 'N' Snow Backpackers Hostel
Surf 'N' Snow Backpackers Auckland
Surf 'N' Snow Backpackers
Surf 'N' Snow Backpackers Hostel / Backpacker
Surf 'N' Snow Backpackers - Hostel Auckland

Frequently asked questions

Is free cancellation available at Surf 'N' Snow Backpackers - Hostel?

Surf 'N' Snow Backpackers - Hostel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see within easy reach of Surf 'N' Snow Backpackers - Hostel?

This hostel is situated in Auckland Central Business District, just steps from Queen Street Shopping District and Sky Tower, and within a short walk of SkyCity Casino. You'll also find Princes Wharf and Auckland Ferry Terminal less than a mile away.

Will I be able to park at Surf 'N' Snow Backpackers - Hostel?

No, there isn't parking available at the hostel.

Does Surf 'N' Snow Backpackers - Hostel include a casino at the property?

No, Surf 'N' Snow Backpackers - Hostel doesn't have a casino.

Will I find an indoor pool at Surf 'N' Snow Backpackers - Hostel?

No, there is no indoor pool at this hostel.

Is Surf 'N' Snow Backpackers - Hostel a good place to stay for couples?

Couples staying at this hostel will appreciate amenities like a kitchen and premium bedding as well as a hair salon.

Does Surf 'N' Snow Backpackers - Hostel have a hot tub?

No, there isn't a spa tub at this hostel.

Does Surf 'N' Snow Backpackers - Hostel feature a restaurant that includes a breakfast menu?

No, Surf 'N' Snow Backpackers - Hostel doesn't have a restaurant that serves breakfast.

Will Surf 'N' Snow Backpackers - Hostel allow pets to stay free of charge?

No, pets aren't allowed at Surf 'N' Snow Backpackers - Hostel.

Are there connecting rooms at Surf 'N' Snow Backpackers - Hostel?

No, this hostel doesn't feature connecting guestrooms.

What is the closest airport to Surf 'N' Snow Backpackers - Hostel?

The closest major airport to Surf 'N' Snow Backpackers - Hostel is Auckland Intl. Airport (AKL), which is 13.9 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Surf 'N' Snow Backpackers - Hostel?

No, there aren't any rooms with balconies at Surf 'N' Snow Backpackers - Hostel.

Surf 'N' Snow Backpackers - Hostel Reviews

Reviews

5.0
Rating 10 - Excellent. 30 out of 287 reviews
Rating 8 - Good. 34 out of 287 reviews
Rating 6 - Okay. 62 out of 287 reviews
Rating 4 - Poor. 76 out of 287 reviews
Rating 2 - Terrible. 85 out of 287 reviews

4.4/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

4.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

It was convenient but bare bones for single room only had 1 fan & a bed no trash bin or somewhere to set things
Stayed 4 nights in Dec 2024

2/10 Terrible

Aswin

Stayed 2 nights in Dec 2024

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it’s the best! The staff prioritize cleanliness and have certain rules that make staying in the shared pods even better. I have literally no complaints I stayed there for 3 days. It was peaceful. Thank you! I’ll definitely visit again in the future.
Stayed 3 nights in Nov 2024

4/10 Poor

Lisa

Liked: Amenities
Disliked: Cleanliness
I could hear the water running through the pipes fairly loudly in this particular room. Earplugs might be needed if you struggle with needing silence to get to sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Location!
Stayed 1 night in Dec 2024

10/10 Excellent

skye

Stayed 1 night in Nov 2024

6/10 Okay

Kirsty

Stayed 2 nights in Nov 2024

4/10 Poor

Ichiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold shower

Clod shower .
Stayed 5 nights in Oct 2024

8/10 Good

skye

Traveled with group
Liked: Staff & service
It's not luxury but for the price It's good. Staff is very nice and people are generally quiet and respectful of others. Across the street from the Sky Tower, around the corner from a grocery store, and right down the street from Queen St.
Stayed 2 nights in Nov 2024

8/10 Good

jomon

Liked: Cleanliness, staff & service
Stayed 11 nights in Oct 2024

8/10 Good

Lisa

Liked: Staff & service, amenities
Suited my needs. A good spring clean in certain areas would not go amiss
Stayed 6 nights in Sep 2024

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hot was was unreliable and the bedding was too light and small. I wouldn't stay there again.
Stayed 4 nights in Aug 2024

8/10 Good

Carmen

Traveled with family
Liked: Cleanliness, staff & service
Hot water for a shower is an issue. I had to run the shower for a minimum of 15 mins before hot water would come through.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is under a septic flush and every time the toilet flushes it always making a loud noise. The hose of the septic has a water that is dripping down the bedroom.
Stayed 5 nights in May 2024

8/10 Good

debby

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place. Reasonably priced
Stayed 1 night in Mar 2024

8/10 Good

Pat

Liked: Staff & service
all good ,priced right.
Stayed 2 nights in Feb 2024

4/10 Poor

mike

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Noisy air vents and plumbing throuth the room was not a good night , place needs a good overhaul..
Stayed 1 night in Feb 2024

10/10 Excellent

IEUFAKA EDOUARD-JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom stall doors on 3rd floor men bathroom needs adjustments to close properly. I will book here on my next time in Auckland CBD. Close to Sky Tower and convenient Sky drive bus to and from airport. Also, safe environment at this establishment. Friendly, informative and knowledgeable staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Jamie

Stayed 1 night in Jan 2024

2/10 Terrible

man

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad
Stayed 1 night in Nov 2023

2/10 Terrible

Amy

Liked: Staff & service
Disliked: Property conditions & facilities
The bed was awful! Needs to be replaced coule feel the springs, didn’t get a wink of sleep. Staff were amazing though
Stayed 1 night in Oct 2023

8/10 Good

Tracy

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Staff indeed is helpful including tourist information. The cheapest hostel in town, you get what you pay, good value for money. Wifi even on the 3rd level is connected well. Kitchen is provided with plenty of cooking kitchenware & tableware
Stayed 1 night in Sep 2023