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SKYLARANNA Resort & Spa

3.5 star property
Riverfront hotel with 2 hot tubs and a full-service spa

Choose dates to view prices

Photo gallery for SKYLARANNA Resort & Spa

Relax by the serene pool surrounded by lounge chairs and shaded gazebos.
Enjoy a warm evening by the fire pit, surrounded by lush greenery and stone steps.
Relax in this serene bedroom with a large bed, glass table, and cozy sitting area.
Enjoy cooking in this well-equipped kitchen with an oven, refrigerator, and large island with sink.
Stunning staircase with a view of lush surroundings.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Hot Tub

Explore the area

View in a map
2075 N Rugby Rd, Hendersonville, NC, 28791
  • AdventHealth Hendersonville
    ‪4 min drive‬
  • Western North Carolina Agricultural Center
    ‪5 min drive‬
  • Sierra Nevada Brewing Company
    ‪8 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪5 min drive‬

Room options

View all photos for 202

Relax in a serene bedroom with a large bed, nightstand, and a beautiful view of lush greenery.

202

9.2 out of 10
Wonderful
(5 reviews)
  • 368 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 401

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

401

8.0 out of 10
Very good
(3 reviews)
  • 342 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 403

Relax in this serene bedroom with a large bed against a wall and a skylight above, paired with a desk and chair near a window offering a view of the outdoors.

403

7.0 out of 10
Good
(2 reviews)
  • 351 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Studio

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 303

Relax in this stylish living room with a sofa, dining table, and abstract art.

303

  • 728 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Studio, 1 King Bed with Sofa bed, Mountain View, Slope side

Relax in a serene bedroom with a large bed, minimalist decor, and a unique piece of art above.

Standard Studio, 1 King Bed with Sofa bed, Mountain View, Slope side

8.4 out of 10
Very good
(11 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Suite

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room

  • Sleeps 4
  • 1 King Bed

Family Cabin, Multiple Beds, Non Smoking, Mountain View

8.0 out of 10
Very good
(1 review)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for 302

Relax in this stylish living room with a sofa, coffee table, and four chairs, surrounded by a beautiful rug and a framed painting.

302

  • 697 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Romantic Room, 1 King Bed with Sofa bed

Relax in this serene bedroom with a large bed, glass table, and cozy sitting area.

Romantic Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 104

Relax in a stylish room with a single bed, flat-screen TV, and a unique abstract painting.

104

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 304

Relax in a spacious room with a large bed, sofa, and a window offering a view of a serene outdoor area.

304

8.0 out of 10
Very good
(4 reviews)
  • 645 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 402

Two double beds with matching headboards and nightstands, a dining area with a table and chairs, and a potted plant.

402

8.8 out of 10
Excellent
(8 reviews)
  • 728 sq ft
  • Hill view
  • Sleeps 4
  • 2 King Beds

View all photos for 201

Relax in a stylish room with a comfortable bed, flat-screen TV, and convenient coffee machine.

201

8.6 out of 10
Excellent
(4 reviews)
  • 368 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Deluxe Apartment

  • 800 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Sofa Beds

Studio Suite

  • Sleeps 4
  • 1 King Bed

View all photos for 103

Relax in this serene bedroom with a large bed, two nightstands, and a ceiling fan.

103

8.0 out of 10
Very good
(4 reviews)
  • 425 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Cabin, Non Smoking, Mountain View

Relax in a serene bedroom with a large bed, sofa, and expansive window offering a view of the outdoors.

Premium Cabin, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 750 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Sofa Beds

About the neighborhood

Hendersonville

SKYLARANNA Resort & Spa places you within a 15-minute drive of popular attractions such as Western North Carolina Agricultural Center and Sierra Nevada Brewing Company. This 30-room, 3.5-star hotel has a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • AdventHealth Hendersonville - 4 min drive - 3.2 miles
  • Western North Carolina Agricultural Center - 5 min drive - 3.2 miles
  • Sierra Nevada Brewing Company - 8 min drive - 4.4 miles
  • Jump Off Rock - 17 min drive - 6.4 miles
  • Biltmore Estate - 24 min drive - 15.0 miles

Getting around

  • Asheville Regional Airport (AVL) - 10 min drive

Restaurants

  • ‪Sierra Nevada Brewing Co - ‬12 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Mills River Brewi - ‬11 min drive

About this property

SKYLARANNA Resort & Spa

Riverfront hotel with 2 hot tubs and a full-service spa
SKYLARANNA Resort & Spa features a full-service spa, an outdoor pool, and a gym. A stay here includes free parking. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this spa hotel include 2 hot tubs, a sauna, and a rooftop terrace.
55-inch flat-screen TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and memory foam beds with premium bedding ensure a restful night. Kitchenettes, refrigerators, and microwaves are also available. Housekeeping is available on request.
2 hot tubs are on site along with an outdoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Polish, Russian, Ukrainian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mehfil At SKYLARANNA

Things to do

  • 2 hot tubs
  • 24-hour pool access
  • Canoeing
  • Fishing
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Fenced pool
  • High chair
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Pool gate
  • Pool toys

Conveniences

  • Guidebooks
  • Vending machine
  • Virtual front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 3,000 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In a nature reserve
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1954
  • Eco-friendly cleaning products used
  • Renovated entire property - July 2022
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • This property welcomes pets for USD 50.00 per pet, per day, plus a deposit of USD 250 per stay
  • Dogs only
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for USD 35.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 35 (subject to availability)
  • Housekeeping fee: USD 25 per stay; may vary based on length of stay and unit size
  • Crib (infant bed) fee: USD 35.0 per stay
  • Credit card charges are subject to a surcharge of 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay, PayPal, and Cash App
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
Checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay, PayPal, and Cash App.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 31 to October 31.
  • 24-hour pool access
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Skylaranna Hotel Resort
Skylaranna Resort & Spa Hotel
Skylaranna Resort & Spa Hendersonville
Skylaranna Resort & Spa Hotel Hendersonville

Frequently asked questions

Are free cancellation options available at SKYLARANNA Resort & Spa?

SKYLARANNA Resort & Spa provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What's there to do near SKYLARANNA Resort & Spa?

This hotel is located in Hendersonville within a short 15-minute walk of French Broad River. You'll also find Feed and Seed and Johnson Farm within a short drive.

Is parking available on site at SKYLARANNA Resort & Spa?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and bicycle parking are also available.

Is there a spa at SKYLARANNA Resort & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, prenatal massages, aromatherapy, and body wraps.

Does SKYLARANNA Resort & Spa include a casino?

No, SKYLARANNA Resort & Spa doesn't have a casino.

Is there an indoor pool at SKYLARANNA Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 2 hot tubs. Guests have 24-hour access and the seasonal pool will be open from March 31 until October 31.

Is SKYLARANNA Resort & Spa good for couples?

This riverfront hotel offers many amenities for couples, including Champagne service as well as an outdoor pool and a poolside bar.

Does SKYLARANNA Resort & Spa have a hot tub?

Yes, this hotel has 2 spa tubs.

Does SKYLARANNA Resort & Spa feature a restaurant that includes a breakfast menu?

No, SKYLARANNA Resort & Spa doesn't have a restaurant that serves breakfast.

Does SKYLARANNA Resort & Spa allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at SKYLARANNA Resort & Spa for a fee of USD 50.00 per pet, per day. The property also provides an off-leash area. A deposit of USD 250 per stay is collected.

Does SKYLARANNA Resort & Spa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to SKYLARANNA Resort & Spa?

The closest major airport to SKYLARANNA Resort & Spa is Asheville Regional Airport (AVL), which is 6.4 mi away (10 minutes by car).

Can I book a room with a balcony at SKYLARANNA Resort & Spa?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy hill or pool views.

Does SKYLARANNA Resort & Spa offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at SKYLARANNA Resort & Spa.

SKYLARANNA Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 173 out of 313 reviews
Rating 8 - Good. 59 out of 313 reviews
Rating 6 - Okay. 37 out of 313 reviews
Rating 4 - Poor. 29 out of 313 reviews
Rating 2 - Terrible. 15 out of 313 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skylaranna fun

Love this place...Hot Tubs & Pools open 24/7. Gas grills available for your use Relaxing & fun!
Stayed 1 night in May 2025

8/10 Good

Anthony

Stayed 2 nights in May 2025

4/10 Poor

Neko

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Not what we expected especially for that price

Nothing like what it looks like on the website. Will not come here again it won't let me upload my pictures and videos if I would have been closer to home I'd have left.
Stayed 1 night in Apr 2025

4/10 Poor

Shawn

Stayed 1 night in May 2025

10/10 Excellent

alfredo

Stayed 1 night in Apr 2025

8/10 Good

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!!! Beautiful property with great views and amenities!!
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Stayed 1 night in Apr 2025

6/10 Okay

Richard

Stayed 2 nights in Apr 2025

10/10 Excellent

Alan, Clinton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene setting, upscale ambiance, amenities like a secluded water feature of stone wall with waterfall cascading over it from the pool level above offered special space to take my mind off all stresses. Their HUGE "firepit" is elegantly designed (though i would prefer an outdoor cushion be provided to sit on over the gorgeous stone seating!) - the smell of that wood smoldering is heavenly. Skylaranna send like it would be perfect place to get all your family to come for a family reunion getaway no matter what state they all live in.
Stayed 2 nights in Apr 2025

8/10 Good

Johan

Liked: Cleanliness
Stayed 2 nights in Apr 2025

2/10 Terrible

Demond

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
I was told their would be separated rooms however the beds are in the same room upstairs. No privacy
Stayed 1 night in Apr 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great get-a-way!!
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jason, CHARLOTTE

Liked: Cleanliness, amenities, property conditions & facilities
Peaceful
Stayed 3 nights in Apr 2025

8/10 Good

Donovan

Owner is doing lots upgrades to the property. It will be beautiful once completed.
Stayed 1 night in Apr 2025

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Fun, interesting great view

Stay was around thankgiving, not clear if the restaurant was open. Fine if it was not but a sign said it was open for breakfast. Go in and get embarrassed. Shame, it looked really nice, and I understand if it is booked thanksgiving weekend. But awkward! Room was fun with nice view. But all sorts of problems with he smart home stuff in it. They will likely work it out. I will likely try again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shawn

Traveled with family
Stayed 1 night in Mar 2025

6/10 Okay

Wendy

Basic room

Basic room. Clean but dated. Bed was comfortable. Nothing special.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Ashley

Traveled with group
Disliked: Staff & service, property conditions & facilities
The property looked nice and there was a lot of positive reviews so I booked a stay for a birthday trip. When I had questions about property or procedures, it was very difficult to get anyone to talk to. I called the number multiple times with no answers or response. The ONE time I spoke to someone it wasnt a very clear resolution. I had not seen a single person that worked for the hotel about at all. I even walked around the property thinking I'd find someone. We stayed in room 403 which was on the top floor and it did have a very pretty view of some mountains and the airport, but it was extremely hot. I tried turning the little ac unit down but it never got cooler. I went all the way down to 62 degrees and still no colder in the room. We found hairs in the bed when we went to lay down. That wasnt great but thankfully no bugs. The bathroom was very nice, but the water only got a lukewarm temperature not hot at all. The thing that really topped off our stay is the last night there some loud guests were stomping and banging things around, slamming their doors and yelling to the point of us feeling unsafe. I knew there was no one I could call from the hotel so that made it feel even more unsafe. We quickly made a decision to pack our bags and leave early instead of risk seeing what would happen or how long they'd continue to be loud. So all in all the property was nice and the convenience of having somewhere to stay close to asheville and other things was nice.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

Beautiful cabin, with potential, but….

To start the cabins appear to be new and the concepts are beautiful. The shower head was a nice rain maker. They did appear as though punch out was never completed as there are still unfinished construction items such as screw pops in drywall and can light holes where a different size light is installed. When I arrived, the number I was asked to text for better check in apparently wasn’t for that at all. I had no assigned cabin. I called a different number to which the manager answered promptly. He assigned me a cabin which was never cleaned. Hoping “all hands on deck” would be the solution, instead a single cleaner was assigned to which we eventually left after waiting over an hour. I asked for a call when it was ready which never occurred. We returned to the property later in the night. It was cleaned, but not vacuumed. While our stay was pleasant, the uncleanliness of the residence was a turn off. Dog hair abundant. If they are going to allow dogs on site, they should at least vacuum or offer non animal rooms. This place has great potential and was still a spacious beautiful cabin, and perhaps my experience was the outlier. I typically don’t leave negative reviews, but hotels.com has been null and void during this process. No way to contact them and they do not stand as a guardian to your booking or money spent!
Stayed 2 nights in Nov 2024

6/10 Okay

jaime

Liked: Cleanliness
Room was very spacious
Stayed 2 nights in Nov 2024

8/10 Good

Bradley

Stayed 2 nights in Oct 2024

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