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El Carmen Hotel

3.0 star property
Hotel with free parking, steps from Central Park
VIP Access

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Photo gallery for El Carmen Hotel

Courtyard view
Front of property
Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters
Hallway
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez
  • Place, Central Park
    ‪2 min walk‬
  • Place, Santa Catalina Arch
    ‪3 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪3 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪52 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(16 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Standard Triple Room

7.8 out of 10
Good
(8 reviews)
  • 269 sq ft
  • Sleeps 4
  • 3 Double Beds

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters

Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(13 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Family Suite

  • 269 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

  • 215 sq ft
  • Sleeps 2

View all photos for Suite with View

Egyptian cotton sheets, premium bedding, down comforters

Suite with View

  • 376 sq ft
  • Sleeps 4

View all photos for Room Superior with View

Egyptian cotton sheets, premium bedding, down comforters

Room Superior with View

  • 215 sq ft
  • Sleeps 2

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

8.0 out of 10
Very good
(1 review)
  • 236 sq ft
  • Sleeps 4

View all photos for Triple Room Deluxe

Egyptian cotton sheets, premium bedding, down comforters

Triple Room Deluxe

  • 236 sq ft
  • Sleeps 4

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Exterior

Hotel Camino Real Antigua

Historic Center
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 1,002 reviews
$186 nightly
The price is $232
Feb 24 - Feb 25
Total with taxes and fees
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About the neighborhood

Antigua Guatemala

Located in Historic Center, El Carmen Hotel is next to popular attractions like Central Park and Antigua Guatemala Cathedral. This 22-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • Santa Catalina Arch - 3 min walk - 0.2 miles
  • Las Capuchinas Convent - 3 min walk - 0.2 miles
  • Antigua Guatemala Cathedral - 3 min walk - 0.2 miles
  • Casa Santo Domingo Museum - 5 min walk - 0.3 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 70 min drive

Restaurants

  • ‪La Cuevita De Los Urquizú - ‬2 min walk
  • ‪Restaurante Sobremesa - ‬2 min walk
  • ‪Fat Cat Coffee House - ‬2 min walk
  • ‪saberico - ‬2 min walk
  • ‪Doña Luisa Xicotencatl - ‬1 min walk

About this property

El Carmen Hotel

Hotel with free parking, steps from Central Park
Guests of El Carmen Hotel enjoy a rooftop terrace, free WiFi in public areas, and spa services. There's free parking, and an airport shuttle (available 24 hours) for USD 65 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a meeting room, a terrace, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Tempur-Pedic beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and wardrobes or closets are also standard.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

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Exterior
Naif Boutique Hotel
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9.0 out of 10, Wonderful, 395 reviews
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The price is $135
Feb 10 - Feb 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Is free cancellation available at El Carmen Hotel?

El Carmen Hotel offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at El Carmen Hotel?

As of Feb 9, 2026, prices found for a 1-night stay for 2 adults at El Carmen Hotel on Mar 3, 2026 start from $105.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to El Carmen Hotel?

This hotel is situated in Historic Center within a 10-minute walk of Central Park and Casa Santo Domingo Museum. You'll also find Las Capuchinas Convent and Santa Catalina Arch less than a mile away.

Is there parking available at El Carmen Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at El Carmen Hotel?

Spa services at the hotel include hot stone massages, deep-tissue massages, and couples treatments.

Does El Carmen Hotel include a casino?

No, El Carmen Hotel doesn't have a casino.

Will I find an indoor pool at El Carmen Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about El Carmen Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does El Carmen Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does El Carmen Hotel have a restaurant with a breakfast menu?

Yes, El Carmen Hotel serves free cooked-to-order breakfasts each morning from its restaurant.

Will El Carmen Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at El Carmen Hotel.

Does El Carmen Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from El Carmen Hotel?

The closest major airport to El Carmen Hotel is La Aurora Intl. Airport (GUA), which is 25.1 mi away (70 minutes by car).

Are there rooms with balconies at El Carmen Hotel?

No, at El Carmen Hotel, there aren't any guestrooms that list a balcony.

Does El Carmen Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at El Carmen Hotel.

El Carmen Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 460 out of 727 reviews
Rating 8 - Good. 152 out of 727 reviews
Rating 6 - Okay. 79 out of 727 reviews
Rating 4 - Poor. 23 out of 727 reviews
Rating 2 - Terrible. 13 out of 727 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Silhi

Traveled with family
Liked: Cleanliness, amenities
Excellent stay! Very clean, food was amazing, sheets and towels were very comfortable. Overall great experiences, even enjoyed a massage!
Stayed 1 night in Feb 2026

2/10 Terrible

Laura

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was no pool and no spa. We were put in a room that had been painted that day and they tried to cover up the extremely strong smell with air fresheners. When we complained to the front desk, they just put an extra fan in the room. We had to keep the doors and windows open all day. Then in the middle if the night, the power went out and we had to sleep in toxic paint fumes with no ac or fans. We couldnt even leave the windows open during the night because they had no screens. We had to take a cold showers in the morning in the dark. It was a terrible experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Darling, Brewster

Stayed 1 night in Oct 2025

8/10 Good

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both rooms were clean and comfortable. The AC worked great, breakfast was good with quite a variety of meals to pick from, the property itself was well maintained. Had a facial done and it was wonderful. Hotel is walking distance to the market, Starbucks and so many other places!!! Rooftop resturant also had a beautiful view.
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony, Haines city

Liked: Cleanliness, amenities, property conditions & facilities
The room was close to all attractions. The view of the mountains was exceptional. Breakfast was excellent hotel is very clean convenient to transportation, shopping dining options five star rating.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michelle Marie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service was great at your hotel. Very clean rooms, very courteous staff and the breakfast was delicious.
Stayed 4 nights in Oct 2025

8/10 Good

Miguel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was really clean and the hotel was very well mantained. I liked that they took really great care of the plants cleaning leaf by leaf. Breakfast was included and it was amazing, complemente by the 3 volcanos view at the rooftop it made a great start to the morning. It was a bit on the expensive side.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very nice rooftop terrace and centrally located.
Stayed 1 night in Oct 2025

4/10 Poor

Gabriela H

Stayed 4 nights in Oct 2025

10/10 Excellent

Erick

Stayed 3 nights in Oct 2025

10/10 Excellent

Michael, park city

Stayed 1 night in Oct 2025

10/10 Excellent

DALLANA

Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice rooms, with good service. They brought us a non-alcoholic juice drink upon checking in, which was a nice touch.
Stayed 1 night in Oct 2025

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was delicioso
Stayed 1 night in Oct 2025

10/10 Excellent

Evan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed here for just one night and it definitely wasn’t enough! Staff were extremely kind and accommodating to us and were able to get us a massage booked last minute. It was amazing and super relaxing after our volcano hike the morning before we arrived at the hotel. We are already counting down to our next trip to Antigua and definitely plan to stay here!
Stayed 1 night in Oct 2025

10/10 Excellent

Andrei, Turrialba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una propiedad muy linda con buen mantenimiento!
Stayed 1 night in Oct 2025

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay. The hotel was within walking distance to lots of restaurants and stores and the main square. The breakfast was divine! The tostadas in the morning were delicious! I had them almost everyday. I had dinner and it was good as well. The staff was very warm and helpful and knowledgeable. The people, in general, are very nice. Highly recommend this hotel and Antigua!
Stayed 5 nights in Sep 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at the concierge desk is so incredibly nice and very very helpful. I had a thousand questions and she answered all of them. The hotel is extremely accommodating. Be aware there are only stairs no elevator so if you have mobility issues. The rooftop Cafe where you can eat breakfast is really stunning with views of all the volcanoes.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great with A/C as an American I forget how great AC is in some of these countries. The included breakfast might be the best I have anywhere.
Stayed 1 night in Oct 2025

10/10 Excellent

Edwin, Sioux city

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really wells
Stayed 2 nights in Sep 2025

10/10 Excellent

Evelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I switched from another hotel that had a moldy smell and poor wifi, and I'm so glad I did. The welcome drinks were tasty, the bed was comfy, white sheets and clean towels, rooms are modern, hot water available for bathing and the wifi was good. The staff were friendly, and breakfast had great options. The hotel is in a walkable location, and service was excellent. Highly recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Onica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. All staff were great. Nice location and good restaurant. The bed was too soft.
Stayed 1 night in Sep 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

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