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El Carmen Hotel

3.0 star property
VIP Access

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Photo gallery for El Carmen Hotel

Courtyard view
Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters
Front of property
Reception
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez
  • Place, Central Park
    ‪2 min walk‬
  • Place, Las Capuchinas Convent
    ‪3 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪3 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪64 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Standard Triple Room

7.8 out of 10
Good
(8 reviews)
  • 269 sq ft
  • Sleeps 4
  • 3 Double Beds
  • Free WiFi

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters

Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(15 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Family Suite

  • 269 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Antigua Guatemala

Located in Historic Center, El Carmen Hotel is next to popular attractions like Central Park and Antigua Guatemala Cathedral. This 22-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • Santa Catalina Arch - 3 min walk - 0.2 miles
  • Las Capuchinas Convent - 3 min walk - 0.2 miles
  • Antigua Guatemala Cathedral - 3 min walk - 0.2 miles
  • Casa Santo Domingo Museum - 5 min walk - 0.3 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 70 min drive

Restaurants

  • ‪La Cuevita De Los Urquizú - ‬2 min walk
  • ‪Restaurante Sobremesa - ‬2 min walk
  • ‪Fat Cat Coffee House - ‬2 min walk
  • ‪El Adobe Antigua Guatemala - ‬3 min walk
  • ‪12 Onzas - ‬1 min walk

About this property

El Carmen Hotel

Guests of El Carmen Hotel enjoy a rooftop terrace, free WiFi in public areas, and spa services. There's free parking, and an airport shuttle (available 24 hours) for USD 65 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a meeting room, a terrace, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Tempur-Pedic beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and wardrobes or closets are also standard.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

Similar properties

Exterior
Hotel Posada de Don Rodrigo Antigua
Historic Center
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
9.4 out of 10, Exceptional, 740 reviews
$183 nightly
The price is $227
May 24 - May 25
Total with taxes and fees
Hotel Posada de Don Rodrigo Antigua

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel El Carmen

Hotel El Carmen Antigua Guatemala

El Carmen Antigua Guatemala

Hotel El Carmen

El Carmen Hotel Hotel

El Carmen Hotel Antigua Guatemala

El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Is free cancellation available at El Carmen Hotel?

El Carmen Hotel offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at El Carmen Hotel?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at El Carmen Hotel on May 18, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to El Carmen Hotel?

This hotel is situated in Historic Center within a 10-minute walk of Central Park and Casa Santo Domingo Museum. You'll also find Las Capuchinas Convent and Antigua Guatemala Colonial Art Museum less than a mile away.

Will I be able to park at El Carmen Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at El Carmen Hotel?

Spa services at the hotel include deep-tissue massages, hot stone massages, and couples treatments.

Does El Carmen Hotel include a casino?

No, El Carmen Hotel doesn't have a casino.

Will I find an indoor pool at El Carmen Hotel?

No, there is no indoor pool at this hotel.

Is El Carmen Hotel good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and couples/private dining.

Does El Carmen Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does El Carmen Hotel have a restaurant with a breakfast menu?

Yes, El Carmen Hotel serves free cooked-to-order breakfasts each morning from its restaurant.

Will El Carmen Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at El Carmen Hotel.

Does El Carmen Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from El Carmen Hotel?

The closest major airport to El Carmen Hotel is La Aurora Intl. Airport (GUA), which is 25.1 mi away (70 minutes by car).

Can I book a room with a balcony at El Carmen Hotel?

No, there aren't any guestrooms with balconies at El Carmen Hotel.

Does El Carmen Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at El Carmen Hotel.

El Carmen Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 514 out of 795 reviews
Rating 8 - Good. 162 out of 795 reviews
Rating 6 - Okay. 82 out of 795 reviews
Rating 4 - Poor. 24 out of 795 reviews
Rating 2 - Terrible. 13 out of 795 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Silhi

Traveled with family
Liked: Cleanliness, amenities
Excellent stay! Very clean, food was amazing, sheets and towels were very comfortable. Overall great experiences, even enjoyed a massage!
Stayed 1 night in Feb 2026

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, property conditions & facilities
This place was excellent!! Rooms were clean. The ambiance is beautiful. The roof top restaurant was amazing.Sara at the from desk was really helpful. Lilly from concierge went above and beyond with helping us plan our trip.
Stayed 1 night in Feb 2026

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was amazing. Good food.
Stayed 2 nights in Jan 2026

10/10 Excellent

Roberto, Trujillo Alto

Liked: Cleanliness, property conditions & facilities
Everything was great. Personnel was amazing. Rooftop restaurant is really good.
Stayed 1 night in Jan 2026

10/10 Excellent

Courtnee

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff were pleasant and helpful. Hotel is in a nice location
Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely nice and the breakfast with a view was amazing. That alone is worth staying there. The lunch and dinner were good as well, the drinks were ok. As we found in Guatemala, most drinks are just ok. The rooms are clean the shower decent. The only con is that you WILL hear people starting at 0530-0600 dragging their luggage and chatting loudly every day so just plan on getting up at that time.
Stayed 3 nights in Jan 2026

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
The room was fabulous, very clean, smelled amazing and bed was very comfy. I especially enjoyed the rain shower and the convenient location. The staff was so friendly, spoke English which was very helpful, and the food in the restaurant was incredible. I would highly recommend El Carmen!
Stayed 2 nights in Jan 2026

10/10 Excellent

Roxana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay, pretty close to everything
Stayed 2 nights in Jan 2026

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities
Everything was perfect. The staff very helpful and in a great location.
Stayed 4 nights in Jan 2026

6/10 Okay

Jennifer

Stayed 2 nights in Jan 2026

10/10 Excellent

Molly E

Quick efficient no problem
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS COOL AND THE STAFF WERE ALL NICE! WENT OUT THEY WAY TO SWITCH MY ROOM FOR ME! INCLUDED BFAST WAS GOOD & FRESH, WISH IT CAME W/MEAT & MORE OPTIONS BESIDES PORK BACON! THE VIEWS WERE LOVELY FROM THE ROOFTOP & WALKING DISTANCE TO THE ARCH, CENTRAL PARK & CERRO DE LA CRUZ! I WILL BE BACK!
Stayed 5 nights in Nov 2025

10/10 Excellent

Roweena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly helpful staff as super comfortable bed and a lovely breakfast included
Stayed 1 night in Jan 2026

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Nice room, excellent bed, and nice roof top terrace to have breakfast and hang out. Central location. Super friendly and attentive staff.
Stayed 4 nights in Jan 2026

10/10 Excellent

Michaela

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooftop here was AMAZING, and the included breakfast was a brilliant perk. The staff was so lovely, the room was spacious, and the bathroom was great. Location was peak as well, would recommend staying at El Carmen.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dorene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many choices for breakfast welcoming staff comfortable beds, very clean great towels
Stayed 2 nights in Jan 2026

10/10 Excellent

Carmen

Stayed 1 night in Jan 2026

10/10 Excellent

alba

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised. Excellent location and friendly staff!
Stayed 1 night in Dec 2025

4/10 Poor

Nadijah

Traveled with partner
Disliked: Amenities, property conditions & facilities
The floor boards were old, tattered, and separating in multiple rooms including mine. The rooms smelled like mold/mildew. The floors had dirt/dust particles. The sheets had a tint to them that made me feel like they’ve been used way too many times. There were multiple moths in my room. There was some sort of water issue and our water stopped working in the middle of the night and we never received an alert or explanation, outside of us walking out to the foyer and seeing maintenance working on what appeared to be a water main break. No apologies from the staff or alternative options to use bathrooms, brush teeth, or shower. Before the water issued the night before we did use the shower and it was great pressure and heating wise… a little too hot if you’re not careful. Also the food was great.
Tattered floor boards throughout room
Tattered floor boards throughout room
Delicious breakfast
Delicious breakfast
Stayed 2 nights in Dec 2025

2/10 Terrible

Neha

Traveled with family
Disliked: Property conditions & facilities, room comfort
The room was extremely musty. I am pretty sure there is mold in the hotel. It felt like a health hazard.
Stayed 1 night in Dec 2025

8/10 Good

Amit

Staff was nice and the roof top was great and breakfast was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Delicious breakfast on the rooftop with stunning views of the volcanoes. Great friendly staff!! Would come back here again.
Stayed 3 nights in Dec 2025

8/10 Good

Lorela

Liked: Staff & service, amenities
The staff was absolutely great and our highlight there - they were friendly, welcoming and helpful! The room we stayed at was very small and the bathroom even smaller, with a shower were you couldn't even stand in straight. Moreover, it was very noisy at any time of the day or night, so very difficult to res
Stayed 3 nights in Dec 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast !
Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

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