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El Carmen Hotel

Property class: 3
VIP Access

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Photo gallery for El Carmen Hotel

A spacious courtyard with red chairs and tables, surrounded by lush greenery and potted plants.
A white building with a staircase leading to a balcony, surrounded by potted plants and greenery.
A reception desk with a dark wooden finish, a vase with white flowers, and a framed picture on the wall.
A street view of El Carmen Hotel with traditional architecture, a cobblestone street, and a clear sky.
A neatly arranged bedroom with a bed, bedside lamps, a bedside table with a plant, a painting on the wall, and a floor lamp.

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez
  • Place, Central Park
    ‪2 min walk‬
  • Place, Santa Catalina Arch
    ‪3 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪3 min walk‬
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Room options

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two single beds, a nightstand with a lamp, and a framed picture on the wall.

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(22 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with three beds, each with white bedding and green throw blankets. There are two bedside tables with lamps, and a painting on the wall.

Standard Triple Room

7.8 out of 10
Good
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds
  • Free WiFi

View all photos for Double Room, 1 Queen Bed

A neatly made bed with white linens and a green throw blanket, wooden headboard, two bedside lamps, and a wooden wardrobe with louvered doors.

Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(16 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

A neatly made bed with white linens, a potted plant, a remote control, and a basket of towels on a wooden nightstand.

Deluxe Double Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

A hotel room with a brick arch, a bed with green and white bedding, a nightstand with a lamp, a wooden wardrobe, a mirror, and a TV mounted on the wall.

Family Suite

  • 269 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Double Room Standard

A bedroom with a stone wall, wooden beams, a bed with white linens, a nightstand, a lamp, and a fireplace with flowers.

Double Room Standard

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite with View

A hotel room with a brick arch, a bed with green and white bedding, a nightstand with a lamp, a wooden wardrobe, a mirror, and a TV mounted on the wall.

Suite with View

  • 376 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Room Superior with View

A hotel room with a large bed, a green armchair, a wooden wardrobe, a chandelier, and a painting on the wall.

Room Superior with View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Antigua Guatemala

Located in Historic Center, El Carmen Hotel is next to popular attractions like Central Park and Antigua Guatemala Cathedral. This 22-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • Santa Catalina Arch - 3 min walk - 0.2 miles
  • Las Capuchinas Convent - 3 min walk - 0.2 miles
  • Antigua Guatemala Colonial Art Museum - 3 min walk - 0.2 miles
  • Antigua Guatemala Cathedral - 3 min walk - 0.2 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 70 min drive

Restaurants

  • ‪La Cuevita De Los Urquizú - ‬2 min walk
  • ‪El Adobe Antigua Guatemala - ‬3 min walk
  • ‪Fat Cat Coffee House - ‬2 min walk
  • ‪Bullseye Sports Pub - ‬3 min walk
  • ‪12 Onzas - ‬1 min walk

About this property

El Carmen Hotel

Guests of El Carmen Hotel enjoy a rooftop terrace, free WiFi in public areas, and spa services. There's free parking, and an airport shuttle (available 24 hours) for USD 65 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include a meeting room, a terrace, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Tempur-Pedic beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and wardrobes or closets are also standard.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

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Casa Noble Hotel
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  • Breakfast included
  • Spa
  • Free WiFi
  • Air conditioning
9.6 out of 10, Exceptional, 242 reviews
$79 nightly
The price is $98
Oct 1 - Oct 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Is free cancellation available at El Carmen Hotel?

El Carmen Hotel offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at El Carmen Hotel?

As of Sep 3, 2026, prices found for a 1-night stay for 2 adults at El Carmen Hotel on Sep 10, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to El Carmen Hotel?

This hotel is situated in Historic Center, just steps from Central Park and Santa Catalina Arch, and within a short walk of Casa Santo Domingo Museum. You'll also find Las Capuchinas Convent and Santa Clara Convent less than a mile away.

Will I be able to park at El Carmen Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at El Carmen Hotel?

Spa services at the hotel include deep-tissue massages, hot stone massages, and couples treatments.

Does El Carmen Hotel include a casino?

No, El Carmen Hotel doesn't have a casino.

Will I find an indoor pool at El Carmen Hotel?

No, there is no indoor pool at this hotel.

Is El Carmen Hotel good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and couples/private dining.

Does El Carmen Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does El Carmen Hotel have a restaurant with a breakfast menu?

Yes, El Carmen Hotel serves free cooked-to-order breakfasts each morning from its restaurant.

Will El Carmen Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at El Carmen Hotel.

Does El Carmen Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from El Carmen Hotel?

The closest major airport to El Carmen Hotel is La Aurora Intl. Airport (GUA), which is 25.1 mi away (70 minutes by car).

Can I book a room with a balcony at El Carmen Hotel?

No, there aren't any guestrooms with balconies at El Carmen Hotel.

Does El Carmen Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at El Carmen Hotel.

El Carmen Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 900 reviews
Rating 8 - Good. 173 out of 900 reviews
Rating 6 - Okay. 85 out of 900 reviews
Rating 4 - Poor. 25 out of 900 reviews
Rating 2 - Terrible. 15 out of 900 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the restaurant was amazing, the workers are so friendly and the place was so clean.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Abdias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and worth the price ! Breakfast was included and was absolutely delicious!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Amazing place to stay literally close to everything
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great including the included breakfast which was phenomenal.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful property.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and I plan to stay again in the future. Restaurant on the terrace is great.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Elibel

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was great
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Friendly staff. Scenic views. Convenient location.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Ayoub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk, great breakfast (included), great rooms (serviced every day, air conditioned, plenty of storage), great location. Ride service between the hotel and the airport was smooth.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Tayler

Liked: Cleanliness, amenities
The hotel has a great location with many sites and restaurants within a few minutes of walking!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! And Katelyn says the menu was amazing
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

ashley

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of breakfast choices and the restaurant staff was really nice.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Rashmi

Liked: Cleanliness, staff & service
The breakfast was very good. Big portions..very friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was unforgettable even though we only stayed for one night. The staff was very friendly and helpful. Breakfast was delicious with the volcanoes view. Definitely coming back and staying here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and we received a nice welcoming from staff with a refreshing drink. Every staff member was very polite and friendly. The location is perfect everything is very walkable. The breakfast on rooftop is fantastic as it has a great view and the food is amazing! I’d highly recommend this location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room with cute towel animals daily, spectacular courtyard, friendly staff, delicious breakfast (get the oatmeal!), and views of three volcanoes from the terrace! We loved our stay and would absolutely stay again!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted immediately upon entry, the staff was extremely welcoming and helped us with any questions we had. Breakfast was amazing and the rooms included everything you could think of.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience at this lovely hotel, Its location is very convenient, excellent staff, breakfast was fabulous and fresh, the transportation service from the airport was fantastic, very friendly and professional driver, highly recommended.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Friendly staff and good terrace views! Would stay again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness
They have a good breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel El Carmen with all its extremely kind people was beautiful. Especially dining on the rooftop terrace was such a treat every morning and night. Food was delicious. Location is excellent, you can walk everywhere and it was very safe.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to where all the party is but far enough to be in a calm area! Love the view and the owner, Crespo, was very attentive when we got there and even gave us a beer!
Stayed 2 nights in Apr 2026