HI!
We had stayed at this property in October and were happy to be back for graduation, however, this time things were not smooth at all.
We arrived promptly at 4 pm for check in and the lock box did not have a key!
We were fortunate to get into the otherwise secure building and find the actual door to the unit unlocked and no one there. We waited about 10 minutes, and the cleaning service came as they were still apparently finishing up. The cleaning service was extremely kind, he finished up, gave us the key and left.
We then went to meet up with our kids, locking the door behind us. When we arrived back to the unit the key did not open the door!!! My husband had to "hit" the door to get the fob to work. A nice person who manages the unit came to check up on us later but we lived in fear of the key continuing to not work, so we left the window ajar. Not ideal.
Anyway, when we left, we put the key fob back into the lock box but have subsequently had phone calls and emails asking us where the key is!
Anyway, the whole key issue but a damper on a weekend that was supposed to be huge celebration!
The other thing I will say about this unit, is that you only get one parking pass and if there are two couples, you have to find parking other than the apartment complex on football weekends. During graduation, the second car could park in the visitor spots.