Candlewood Suites Amarillo-Western Crossing by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Amarillo-Western Crossing by IHG

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
18 Western Plaza Dr, Amarillo, TX, 79109
  • Place, The Galleries at Sunset Center
    ‪3 min drive‬
  • Place, Amarillo Little Theatre
    ‪3 min drive‬
  • Place, Austin Tennis Center
    ‪3 min drive‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪16 min drive‬

Room options

Suite, 1 Bedroom, Accessible (Communications)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom (Dining)

9.0 out of 10
Wonderful
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

Studio Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Studio Suite, 1 King Bed (Dining)

8.8 out of 10
Excellent
(17 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Studio Suite, 2 Queen Beds (Dining)

9.6 out of 10
Exceptional
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Studio Suite, 2 Queen Beds, Accessible (Mobility, Roll in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Amarillo

Candlewood Suites Amarillo-Western Crossing by IHG places you within 2 miles (3 km) of The Galleries at Sunset Center and Amarillo Little Theatre. This 96-room hotel has free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • The Galleries at Sunset Center - 3 min drive - 1.2 miles
  • Amarillo Little Theatre - 3 min drive - 1.9 miles
  • Austin Tennis Center - 3 min drive - 2.1 miles
  • Palo Duro Canyon State Park - 26 min drive - 31.6 miles
  • Palo Duro Canyon - 38 min drive - 39.3 miles

Getting around

  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 17 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Cheddar's Scratch Kitchen - ‬7 min walk
  • ‪Waffle House - ‬7 min walk
  • ‪7 Brew Coffee - ‬7 min walk
  • ‪Chili's Grill & Bar - ‬15 min walk

About this property

Candlewood Suites Amarillo-Western Crossing by IHG

Guests of Candlewood Suites Amarillo-Western Crossing by IHG enjoy a gym, free WiFi in public areas, and a 24-hour business center. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a microwave in a common area, a meeting room, and a computer station.
Guests can expect 42-inch TVs with cable channels and DVD players, along with free WiFi and wired Internet. Kitchens, refrigerators, and microwaves are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Amarillo-Western Crossing

Candlewood Suites Crossing

Candlewood Suites Crossing Hotel

Candlewood Suites Crossing Hotel Amarillo-Western

Candlewood Suites Amarillo-Western Crossing Hotel

Candlewood Suites Amarillo Western Crossing

Candlewood Suites Amarillo Western Crossing

Candlewood Suites Amarillo Western Crossing by IHG

Candlewood Suites Amarillo-Western Crossing by IHG Hotel

Candlewood Suites Amarillo Western Crossing an IHG Hotel

Candlewood Suites Amarillo-Western Crossing by IHG Amarillo

Frequently asked questions

Is free cancellation available at Candlewood Suites Amarillo-Western Crossing by IHG?

Candlewood Suites Amarillo-Western Crossing by IHG provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites Amarillo-Western Crossing by IHG?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Amarillo-Western Crossing by IHG on Jun 21, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Candlewood Suites Amarillo-Western Crossing by IHG?

This hotel is located in Amarillo, close to Amarillo Botanical Gardens, Westgate Mall, and Hodgetown Stadium. You'll also find Amarillo Civic Center and American Quarter Horse Association within a short drive.

Is parking available on site at Candlewood Suites Amarillo-Western Crossing by IHG?

Yes, there is wheelchair-accessible van parking available.

Does Candlewood Suites Amarillo-Western Crossing by IHG include a casino at the property?

No, Candlewood Suites Amarillo-Western Crossing by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites Amarillo-Western Crossing by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Candlewood Suites Amarillo-Western Crossing by IHG?

Couples staying at this hotel will appreciate amenities like a kitchen and free wired internet as well as a 24-hour front desk.

Does Candlewood Suites Amarillo-Western Crossing by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Amarillo-Western Crossing by IHG have a restaurant with a breakfast menu?

No, Candlewood Suites Amarillo-Western Crossing by IHG doesn't have a restaurant that serves breakfast.

Does Candlewood Suites Amarillo-Western Crossing by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites Amarillo-Western Crossing by IHG for a fee of USD 35 per pet, per night.

Does Candlewood Suites Amarillo-Western Crossing by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Candlewood Suites Amarillo-Western Crossing by IHG?

The closest major airport to Candlewood Suites Amarillo-Western Crossing by IHG is Amarillo, TX (AMA-Rick Husband Amarillo Intl.), which is 11.6 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Candlewood Suites Amarillo-Western Crossing by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Amarillo-Western Crossing by IHG.

Candlewood Suites Amarillo-Western Crossing by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 278 out of 519 reviews
Rating 8 - Good. 138 out of 519 reviews
Rating 6 - Okay. 51 out of 519 reviews
Rating 4 - Poor. 31 out of 519 reviews
Rating 2 - Terrible. 21 out of 519 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Stayed 1 night in Mar 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Rooms were great place was clean and quiet great stay would stay again
Stayed 1 night in Feb 2026

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room, kitchen and bathroom were extremely clean. We rested very well in the comfortable beds. Only thing we didn’t like were the old and kind of yellow curtains.
Stayed 3 nights in Jan 2026

2/10 Terrible

Melissa

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware! The property was dirty with black dirt on tub, the sheets appeared slept in with black stuff on them, the carpet was filthy, people smoking in common walkway areas, foul odor in the room, and the door to the room appeared someone had tried to break into with a large indentation that was attempted to be repaired. We requested another room and told none available. They would not refund our money. We were forced to leave and get a room in another hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Tiffany

Stayed 1 night in Jan 2026

8/10 Good

Thomas

Stayed 1 night in Jan 2026

8/10 Good

Gideon

Liked: Cleanliness, staff & service, amenities
Room was new and clean. No water at first but problem fixed in a timely manner. Very comfortable and safe
Stayed 1 night in Jan 2026

10/10 Excellent

Lonnie, Clovis

Stayed 1 night in Dec 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities
Clean excellent room
Stayed 1 night in Dec 2025

10/10 Excellent

Majeed

Stayed 1 night in Dec 2025

10/10 Excellent

Ángel

Stayed 1 night in Dec 2025

10/10 Excellent

dan

Liked: Cleanliness, amenities, property conditions & facilities
Facility was excellent and reasonably priced. I’m happy to see that they now have an ice machine.
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Stayed 1 night in Nov 2025

10/10 Excellent

Irvina

Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Stayed 1 night in Oct 2025

4/10 Poor

Jorge, Flower Mound

Stayed 2 nights in Sep 2025

8/10 Good

Steven, Conway

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit musty and triggered an allergy but it was clean and well appointed. Restaurants of many varieties within walking distance.
Stayed 1 night in Oct 2025

6/10 Okay

Dennis

Liked: Cleanliness
Need to turn up the hot water, cold shower.
Stayed 1 night in Oct 2025

6/10 Okay

Marianne

Traveled with family
Liked: Cleanliness, staff & service
There wasn’t any hot water for showers
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Stayed 4 nights in Sep 2025

10/10 Excellent

John

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pet friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Omar

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was great including the bathroom
Stayed 1 night in Aug 2025