Ritz Acapulco Hotel All Inclusive

5.0 star property
Luxury property with 2 outdoor pools and poolside bars

Choose dates to view prices

Photo gallery for Ritz Acapulco Hotel All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
Outdoor banquet area
Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view
Breakfast, lunch, dinner served; beach views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • All inclusive
  • Gym
  • Housekeeping

Explore the area

View in a map
Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670
  • Place, Parque Papagayo
    ‪2 min walk‬
  • Place, Condesa Beach
    ‪8 min walk‬
  • Place, Diana the Huntress
    ‪17 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪56 min drive‬

Room options

Standard Single Room, 1 King Bed, Partial Sea View

7.8 out of 10
Good
(47 reviews)
  • 344 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Suite

  • 452 sq ft
  • Sleeps 3

Suite

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • Sleeps 4

Standard Double Room, 2 Double Beds, Partial Sea View

7.8 out of 10
Good
(64 reviews)
  • 344 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Partial Sea View

7.8 out of 10
Good
(14 reviews)
  • 452 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Double Beds, Partial Sea View

7.2 out of 10
Good
(5 reviews)
  • 452 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • 215 sq ft
  • Sleeps 4

Room Standard

  • 215 sq ft
  • Sleeps 2

Room Standard

  • 215 sq ft
  • Sleeps 3

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 4

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About the neighborhood

Acapulco

Located in Costera Acapulco, Ritz Acapulco Hotel All Inclusive is next to popular attractions like Galerías Acapulco and Parque Papagayo. This 240-room, 5-star property welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Parque Papagayo - 2 min walk - 0.1 miles
  • Papagayo Beach - 5 min walk - 0.3 miles
  • Condesa Beach - 8 min walk - 0.5 miles
  • Diana the Huntress - 17 min walk - 0.9 miles
  • La Quebrada Cliffs - 11 min drive - 3.1 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

Restaurants

  • ‪Vips - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Snack Bar Hotel Ritz - ‬1 min walk
  • ‪Primos - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Ritz Acapulco Hotel All Inclusive

Luxury property with 2 outdoor pools and poolside bars
Guests of Ritz Acapulco Hotel All Inclusive enjoy 2 outdoor pools, a children's pool, and a gym. If you drive, self parking is MXN 150 per night, and there's also an area shuttle. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach property include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are other standard amenities.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (MXN 150 per night)

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Margaritas
  • Villalinda

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: MXN 150 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Acapulco Ritz
Hotel Ritz Acapulco All Inclusive
Hotel Ritz Playa Acapulco
Ritz Acapulco All Inclusive
Ritz Acapulco de Playa
Ritz Acapulco Hotel
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Hotel Acapulco
Ritz Hotel Playa All Inclusive
Ritz Playa
Ritz Acapulco Hotel Playa All Inclusive
Ritz Acapulco Playa
Ritz Acapulco Playa All Inclusive
Ritz Playa All Inclusive
Ritz Acapulco Hotel de Playa
Ritz Acapulco Hotel All Inclusive Acapulco
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Acapulco Hotel All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive options at Ritz Acapulco Hotel All Inclusive?

Ritz Acapulco Hotel All Inclusive has all inclusive rates that come with all meals and onsite activities included. Activities include soccer, aerobics classes, and theme parties.

How much does it cost to stay at Ritz Acapulco Hotel All Inclusive?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Ritz Acapulco Hotel All Inclusive on Dec 9, 2025 start from $168.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Ritz Acapulco Hotel All Inclusive?

Ritz Acapulco Hotel All Inclusive offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What can I see within easy reach of Ritz Acapulco Hotel All Inclusive?

This property is situated in Costera Acapulco, just steps from Parque Papagayo and Galerías Acapulco, and within a short walk of Papagayo Beach. You'll also find Condesa Beach and Diana the Huntress less than a mile away.

Is parking available on site at Ritz Acapulco Hotel All Inclusive?

Yes, parking is offered for MXN 150 per night.

Does Ritz Acapulco Hotel All Inclusive include a casino at the property?

No, Ritz Acapulco Hotel All Inclusive doesn't have a casino.

Is there an indoor pool at Ritz Acapulco Hotel All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Ritz Acapulco Hotel All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, 2 poolside bars, and a beachfront restaurant.

Does Ritz Acapulco Hotel All Inclusive have a hot tub?

No, this all-inclusive property doesn't have a spa tub.

Does Ritz Acapulco Hotel All Inclusive have a restaurant with a breakfast menu?

Yes, Ritz Acapulco Hotel All Inclusive serves breakfast for a surcharge at Villalinda.

Will Ritz Acapulco Hotel All Inclusive allow pets to stay for free?

No, pets aren't allowed at Ritz Acapulco Hotel All Inclusive.

Are there connecting rooms at Ritz Acapulco Hotel All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Ritz Acapulco Hotel All Inclusive?

The closest major airport to Ritz Acapulco Hotel All Inclusive is General Juan N. Alvarez Intl. Airport (ACA), which is 12.5 mi away (32 minutes by car).

Are there rooms with balconies at Ritz Acapulco Hotel All Inclusive?

No, there aren't any guestrooms with balconies at Ritz Acapulco Hotel All Inclusive.

Does Ritz Acapulco Hotel All Inclusive have a wedding venue on site?

Take advantage of the wedding venue at Ritz Acapulco Hotel All Inclusive if you plan to say "I do" during your trip.

Ritz Acapulco Hotel All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 563 out of 1133 reviews
Rating 8 - Good. 271 out of 1133 reviews
Rating 6 - Okay. 142 out of 1133 reviews
Rating 4 - Poor. 69 out of 1133 reviews
Rating 2 - Terrible. 88 out of 1133 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Stayed 4 nights in Jul 2025

10/10 Excellent

JULIE

Stayed 4 nights in Aug 2025

6/10 Okay

Vincent

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Isrrael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones están descuidadas, de ahi en fuera todo está bien.
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Not 5 stars, but great staff! Food was just ok. Tons of kids.
Stayed 3 nights in Jul 2025

8/10 Good

peter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, all of them! Special acknowledge to the staff at kids Center, so nice. Location great, however at a noisy intersection, no need for alarm clocks, be ready to awaken by constant bus horns. Overall great value for price.
Stayed 5 nights in Jul 2025

10/10 Excellent

Marilu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Would stay there again!
Stayed 3 nights in Jul 2025

4/10 Poor

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, amenities
The noise from the hotel and from outside is terribly loud. The bathrooms are dated, the water flow and temperature from the shower is inconsistent fluctuating from way too hot to too cold. It’s an all inclusive but they add water to the juice and beverages, and use fake look alike food (fake surimi) to feed the people.
Stayed 3 nights in Jul 2025

10/10 Excellent

CESAR AUGUSTO, DOWNEY

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Crystal

Stayed 3 nights in Jun 2025

2/10 Terrible

Gerardo L

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experinece did not stay even for 10 min.

I did not stay the place was completely different to what I booked online. I requested a better room or a refund and neither one of them was granted. You Hotels.com did not help me get my money back I'm very disappointed
Stayed 4 nights in Jun 2025

10/10 Excellent

Hector, Burbank

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exelente solo que el personal de la Entrada se sienten dueños de la propiedad y todo te couidan quien entra y quien sale y no permitieron qué mi familiar entrara por unos articulos y le pedi 2 minutos le di el número de avitacion ni aun asi me permitio pero bueno
Stayed 2 nights in Jun 2025

10/10 Excellent

Hector, Burbank

Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
I like that everything was close by. I was able to walk around for shopping. Cleanig lady was very respectful and kept my room impecable. Iwill recomended.
Stayed 11 nights in Jun 2025

10/10 Excellent

Hector, Burbank

Buen servicio pero
Stayed 3 nights in May 2025

6/10 Okay

SILVIA, Tucker

Stayed 7 nights in May 2025

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 12 nights in May 2025

2/10 Terrible

Al

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property in the post looks great, bathroom had mold, roaches, sick were painted and paint was peeling. Food wa spoiled got sick the first night after eating fish. Cheched out early stay clear don't waste your money. Place is a fraud.
Stayed 6 nights in May 2025

8/10 Good

Richard, Calgary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sobre todo, una buena experiencia. Las habitaciones modernas y limpias (auqnue no se puede cambiar la temperatura del aire acondicionado, es todo o nada). La comida era muy buena con nuevas opciones cada día. Los bares, más o menos. No tiene una buena selección como otros hotels todo-incluido. Las albercas lindas pero pequeñas y entonces muy llenas. Encontrar un lugar no era fácil (simplimente no hay suficientes para la cantidad de huéspedes). El problema más grande es la zona - es zona de antros y camiones con sus claxones de trailer. Los antros siguen hasta las 5:00 de la madrugada y el hotel requiere cristal más grueso para poder aislar el sonido (el hotel debe proveer tapones de oído, jaja). Si fuera la mitad del precio, regresaríamos. Pero aunque tiene mucho pros, las contras de tener alberca chiquita, bares más o menos, y el ambiente de la calle muy ruidoso, no pensamos regresar.
Stayed 4 nights in May 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived the gave us the key to someone’s room. I part of the balcony was missing very hazardous.
Stayed 3 nights in Apr 2025

8/10 Good

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities
Small but very clean with friendly staff. Food was very good. Street noise was a bit too much
Stayed 4 nights in May 2025

6/10 Okay

Adriana Aguilar

Traveled with family
Liked: Cleanliness, amenities
Omar the security guy around the pool and Hugo the waiter are amazing! Friendly and very professional.
Stayed 2 nights in Apr 2025

10/10 Excellent

Miguel, Menifee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Apr 2025

6/10 Okay

Jorge Jersy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff rude. I also thought this was a family hotel, a couple were making love in the pool. I notified this and the staff just looked at me like they were pissed. Later I found out that they purchased time share from there
Stayed 1 night in Mar 2025