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Playa Suites Acapulco

4.0 star property

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Photo gallery for Playa Suites Acapulco

Private beach, white sand, sun loungers, beach umbrellas
A corridor with a series of wooden slats and a concrete pathway, flanked by a stone wall and greenery.
A resort with a beach, a pool, and a view of the sea.
A high-rise hotel with multiple balconies, a central swimming pool, and a beach area with palm trees.
4 outdoor pools, pool umbrellas, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • On private beach
  • Pool
  • All inclusive
  • Spa
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Costera M. Aleman 123, Fracc. Magallanes, Acapulco, GRO, 39670
  • Place, Diana the Huntress
    ‪5 min walk‬
  • Place, Condesa Beach
    ‪7 min walk‬
  • Place, Parque Papagayo
    ‪14 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪53 min drive‬

Room options

View all photos for Suite Junior with Partial Sea View

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite Junior with Partial Sea View

  • Partial sea view
  • 344 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Suite Standard with Street View

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite Standard with Street View

  • 344 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Suite with Sea View

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite with Sea View

  • Sea view
  • 344 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Junior Suite

A bedroom with two beds, a dresser, a mirror, a TV, and a window with curtains.

Junior Suite

  • Partial ocean view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Bahia Suite

A hotel room with two beds, a TV, a desk with a lamp, and a view of the sea.

Bahia Suite

  • Sea view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Estandar Suite

A hotel room with two beds, a dresser, a TV, and a window with curtains.

Estandar Suite

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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  • Pool
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Jul 26 - Jul 27
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About the neighborhood

Acapulco

Located in Costera Acapulco, Playa Suites Acapulco is within a 10-minute walk of popular sights such as Diana the Huntress and Condesa Beach. This 488-room, 4-star hotel has 4 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Diana Galleries Mall - 2 min walk - 0.1 miles
  • Diana the Huntress - 5 min walk - 0.3 miles
  • Condesa Beach - 7 min walk - 0.4 miles
  • Parque Papagayo - 14 min walk - 0.7 miles
  • Papagayo Beach - 17 min walk - 0.9 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 34 min drive

Restaurants

  • ‪Helados Santa Clara - ‬1 min walk
  • ‪Los Tarascos - ‬2 min walk
  • ‪Barra Vieja 520 - ‬2 min walk
  • ‪Micheladas De La Calle - ‬3 min walk
  • ‪Nude at the Beach - ‬7 min walk

About this property

Playa Suites Acapulco

Playa Suites Acapulco features a private beach, a full-service spa, and 4 outdoor pools. Valet parking is offered for MXN 100 per night. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive hotel include a children's pool, a gym, and free WiFi in public areas.
Guests can expect to find flat-screen TVs with satellite channels. Beds sport down comforters and bathrooms offer free toiletries. Other standard amenities include balconies, sitting areas, and safes.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 250 for adults and MXN 150 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Morro
  • Las Gaviotas

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,264 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • 2 buildings
  • Built in 1997
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 250.00 for adults and MXN 150.00 for children
  • Valet parking fee: MXN 100 per night
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Playa Suites
Playa Suites Acapulco
Playa Suites Hotel
Playa Suites Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Acapulco Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Hotel
Playa Suites Acapulco
Playa Suites Hotel Acapulco

Frequently asked questions

Are free cancellation options available at Playa Suites Acapulco?

Playa Suites Acapulco provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What is there to do within easy reach of Playa Suites Acapulco?

This hotel is situated in Costera Acapulco within a short 8-minute walk of Condesa Beach and also 17 minutes on foot from Papagayo Beach. You'll also find Diana the Huntress and Parque Papagayo less than a mile away.

Is there parking available at Playa Suites Acapulco?

Yes, valet parking is offered for MXN 100 per night. Wheelchair-accessible parking is also available for guests.

Is there a spa at Playa Suites Acapulco?

There is a full-service spa available for guests to enjoy and services include couples treatments, mani/pedis, body scrubs, and massages.

Does Playa Suites Acapulco have a casino at the property?

No, Playa Suites Acapulco doesn't have a casino.

Is there an indoor pool at Playa Suites Acapulco?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools.

What do couples enjoy most about Playa Suites Acapulco?

This beachfront hotel offers plenty of amenities for couples including a private beach, a beach bar, and a beachfront restaurant.

Are there hot tubs at Playa Suites Acapulco?

No, this hotel doesn't have a spa tub.

Does Playa Suites Acapulco feature a restaurant that includes a breakfast menu?

Yes, Playa Suites Acapulco has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Playa Suites Acapulco allow pets to stay for free?

No, pets and service animals aren't allowed at Playa Suites Acapulco.

Are there connecting rooms at Playa Suites Acapulco?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Playa Suites Acapulco?

The closest major airport to Playa Suites Acapulco is General Juan N. Alvarez Intl. Airport (ACA), which is 13.4 mi away (34 minutes by car).

Are there rooms with balconies at Playa Suites Acapulco?

Yes, every guestroom at Playa Suites Acapulco comes with a balcony and some offer sea and city views.

Does Playa Suites Acapulco offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Playa Suites Acapulco.

Playa Suites Acapulco Reviews

Reviews

6.8
Rating 10 - Excellent. 241 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 239 out of 1000 reviews
Rating 4 - Poor. 124 out of 1000 reviews
Rating 2 - Terrible. 136 out of 1000 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Adrian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is a good location for this hotel, very convenient.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

ALEJANDRA

Liked: Property conditions & facilities
😍
Stayed 1 night in May 2024
Verified

4/10 Poor

Ivonne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The location is perfect, the hotel facilities are old, the furniture in the rooms is broken, the towels are too old, there are no sockets to connect the telephone, only in the sink.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is ok 👍
Stayed 6 nights in Jun 2022
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The check-in/reception is very disorganized. I waited 40 minutes to get my room.
Stayed 4 nights in May 2024
Verified

6/10 Okay

Juan Carlos

Liked: Cleanliness, staff & service
Ok
Stayed 3 nights in Jan 2025
Verified

8/10 Good

juan

Liked: Cleanliness, staff & service
I LIKE THE SERVICE THE PLACE AROUND THE HOTEL, CLOSE TO EVERYTHING FURNITURE TOO OLD, AND I DIDN'T GET WIFI SERVICE, BAD WIFI SERVICE NEVER GET WIFI, NO IN THE LOBBY NOT IN THE RESTAURANT, THEY NEED TO UP DATE THOSE SERVICE 😡
Stayed 4 nights in Jul 2023
Verified

4/10 Poor

Mario

Regular
Verified

10/10 Excellent

Leticia

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

GERARDO

Disliked: Amenities
A/C poor condition clogged toilet staff nto professional I won’t recommend for no body!
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

elena

Disliked: Staff & service, amenities, property conditions & facilities
The AC was not working, the safe did not work and we called several time to get fixed but nothing was done. There was no where to sit after 10:30 pm because they did not allow anyone outside of the lobby. They were not helpful at all. The only staff that was very helpful was the staff in the kitchen. But other then that I would not return.
Stayed 4 nights in Jan 2025
Verified

2/10 Terrible

PATRICIA

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is extremely old and dirty, seems it hasn’t been restored or updated since its opening. The bathroom tub was amazingly rusty, the curtains didn’t work. Hair dryer and iron available only if you sign a document and they telling you that you need to give them back, that’s ridiculous. This is a hotel that I will NEVER come back and that I DO NOT recommend at all.
Stayed 3 nights in Mar 2023
Verified

4/10 Poor

irene

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property looks old, they painted over the old paint and the paint was cracking. Pool chairs are faded and yellowish. TV's did not work they had to change the TV. My air conditioning did not work and they came to fix it twice but it was still the same.
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

Velia

Disliked: Cleanliness, property conditions & facilities
Furniture is super old and rusted, towels are REALLY OLD smell humid, NO HAND TOWELS OR shampoo or soap. They don’t offer any amenities. Wall lamps rusted and falling apart. Not even one decoration in any wall. Sofa bed old and dirty. Rooms smell humid. Front desk is falling apart old and not welcoming!!! I think this place used to be beautiful but it’s never been updated. The pool is rusted all around. Simply disappointing!!!
Verified

2/10 Terrible

Freddy william

Disliked: Staff & service, amenities, property conditions & facilities
Everything about the hotel was okay, servers were great, maintenance service was horrible room did not have a functional AC, the safe didnt lock had to call the front desk several times to get anybody to help and several times I never got help to add also had construction at 7:00am in the morning in one of their High end Suites . We had nothing fixed or no help at all I will not recommend this hotel to nobody at all. The last night the AC was blowing at it fullest I was told by maintenance that that's all the AC would blow he also promised me some fans which he never showed up with at all I slept inside of sauna that's the way the room felt. It was horrible communication and no help at all also the hotel does not have a place where you could hang out after 10:30 they turn everything off and expect you to hang around in the lobby it's supposed to be an all inclusive but it's not at all I truly will not be recommending this hotel at all or even go back no customer service horrible experience
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple perfectamente con un lugar para descansar, disfrutar, distraerte sin preocupaciones.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó todo en general,lo recomendamos totalmente.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

jose luis

sin jabon en lavabo, esurriendo agua en la regadera, el toallero x caerse solo, sin papel del baño
Stayed 2 nights in Mar 2026
Verified

8/10 Good

JULIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

J

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente muy buena atención del personal del hotel si volvería a hospesarme ahí , me encanto
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Norma Angelica

Liked: Cleanliness, staff & service, amenities
Es bonito, comodo, accesible, necesita mantenimiento, el personal en general es amable, pero hay algunos que no lo son, en el bar pedi hielo y me lo dieron de mala gana, solo detalles en general todo bien.Gracias.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

juan

Liked: Cleanliness, amenities
Todo bien
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

JUAN

Muy deterioradas las intalaciones , la habitacion muy vieja las camas unicamente cuentan con una sabana toda percudida y parchada ,
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Danna

Liked: Cleanliness, amenities, property conditions & facilities
Es un hotel con un servicio increíble
Stayed 3 nights in Sep 2025

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