See all properties

Capital O Hotel Los Caracoles, Acapulco

2.0 star property
Hotel with an outdoor pool, near Forum de Mundo Imperial

Choose dates to view prices

Photo gallery for Capital O Hotel Los Caracoles, Acapulco

Outdoor pool
Front of property
Standard Room, Multiple Beds | 1 bedroom, soundproofing, bed sheets
Lobby sitting area
BBQ/picnic area

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
1300 Blvrd de las Naciones La Poza, Acapulco, GRO, 39370
  • La Isla Shopping Village
    ‪12 min walk‬
  • Forum de Mundo Imperial
    ‪17 min walk‬
  • Playa Revolcadero
    ‪5 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪3 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Standard Room, 2 Double Beds

1 bedroom, soundproofing, bed sheets

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, soundproofing, bed sheets

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Three beds)

1 bedroom, soundproofing, bed sheets

Standard Room (Three beds)

  • Sleeps 6
  • 3 Double Beds

About the neighborhood

Acapulco

Located in La Poza, Capital O Hotel Los Caracoles, Acapulco is 0.9 mi (1.4 km) from Forum de Mundo Imperial and within a 10-minute drive of other popular attractions like Playa Revolcadero. This 18-room hotel has private in-room pools along with an outdoor pool and a 24-hour front desk.

What's nearby

  • La Isla Shopping Village - 12 min walk - 0.7 miles
  • Forum de Mundo Imperial - 17 min walk - 0.9 miles
  • Playa Revolcadero - 5 min drive - 3.5 miles
  • Arena GNP Seguros - 5 min drive - 4.0 miles
  • Majahua Beach - 8 min drive - 5.1 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 7 min drive

Restaurants

  • ‪La Finca - ‬1 min walk
  • ‪Sabor Guerrero Diamante - ‬1 min walk
  • ‪Rico Relleno de Marrano y Pollo - ‬5 min walk
  • ‪El Amigo Miguel Diamante - ‬6 min walk
  • ‪Mario Canario - ‬2 min walk

About this property

Capital O Hotel Los Caracoles, Acapulco

Hotel with an outdoor pool, near Forum de Mundo Imperial
Guests staying at Capital O Hotel Los Caracoles, Acapulco enjoy an outdoor pool, free WiFi in public areas, and a garden. The 24-hour front desk has staff always at the ready.
Guests can expect to find 24-inch flat-screen TVs with cable channels. Private pools and free toiletries are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

Similar properties

Villa, 2 Bedrooms, Garden View | Garden view

Hotel Ashly

  • Parking included
  • Air conditioning
  • 24/7 front desk
6.6 out of 10, 168 reviews
Hotel Ashly

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Private pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels
  • Private pool

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 1:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Frequently asked questions

What's there to do within easy reach of Capital O Hotel Los Caracoles, Acapulco?

This hotel is situated in La Poza within a short 16-minute walk of Forum de Mundo Imperial and also 18 minutes on foot from La Isla Shopping Village. You'll also find Boulevard de las Naciones and Laguna Tres Palos less than a mile away.

How much does it cost to stay at Capital O Hotel Los Caracoles, Acapulco?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Capital O Hotel Los Caracoles, Acapulco on Aug 11, 2025 start from $25.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Capital O Hotel Los Caracoles, Acapulco?

No, there isn't parking at this hotel.

Does Capital O Hotel Los Caracoles, Acapulco feature a casino on the premises?

No, Capital O Hotel Los Caracoles, Acapulco doesn't have a casino.

Is there an indoor pool at Capital O Hotel Los Caracoles, Acapulco?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Capital O Hotel Los Caracoles, Acapulco good for couples?

Couples staying at this hotel will appreciate amenities like a private pool as well as an outdoor pool and a garden.

Does Capital O Hotel Los Caracoles, Acapulco have a hot tub?

No, there isn't a spa tub at this hotel.

Does Capital O Hotel Los Caracoles, Acapulco have a restaurant with a breakfast menu?

No, Capital O Hotel Los Caracoles, Acapulco doesn't have a restaurant that serves breakfast.

Does Capital O Hotel Los Caracoles, Acapulco allow pets to stay for free?

No, pets aren't allowed at Capital O Hotel Los Caracoles, Acapulco.

Are there connecting rooms at Capital O Hotel Los Caracoles, Acapulco?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Capital O Hotel Los Caracoles, Acapulco?

The closest major airport to Capital O Hotel Los Caracoles, Acapulco is General Juan N. Alvarez Intl. Airport (ACA), which is 4.9 mi away (7 minutes by car).

Can I book a room with a balcony at Capital O Hotel Los Caracoles, Acapulco?

No, there aren't any guestrooms with balconies at Capital O Hotel Los Caracoles, Acapulco.

Capital O Hotel Los Caracoles, Acapulco Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 102 reviews
Rating 8 - Good. 26 out of 102 reviews
Rating 6 - Okay. 16 out of 102 reviews
Rating 4 - Poor. 10 out of 102 reviews
Rating 2 - Terrible. 9 out of 102 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Yenevid

Stayed 2 nights in Mar 2025

8/10 Good

Harvey

Liked: Cleanliness, staff & service
Desk girls
Stayed 13 nights in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jesus, Coyoacan

Stayed 1 night in Jan 2025

8/10 Good

Vanessa Rodriguez de

Stayed 1 night in Oct 2024

8/10 Good

Arturo, Imperial

Liked: Cleanliness, staff & service
Staff was great.
Stayed 5 nights in Oct 2024

10/10 Excellent

Giovanni

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and good prices
Stayed 2 nights in Jul 2024

2/10 Terrible

Marcelo

Stayed 1 night in Jul 2023

2/10 Terrible

FREDDY

Disliked: Amenities, property conditions & facilities
Bathrooms we leak no hot water no towers and the whole room is a mess the AC is not working not recommend it
Stayed 1 night in Aug 2022

10/10 Excellent

Rosa

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2022

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very clean and recommneded

wonderful short stay at a well price hotel.
Stayed 2 nights in Mar 2022

2/10 Terrible

Alejandro

Stayed 3 nights in Mar 2022

10/10 Excellent

Jesus

Stayed 1 night in Nov 2021

6/10 Okay

Carlos

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a gringo and the staff was very helpful in helping me to navigate the language difference and they helped me out with all kinds of things.
Stayed 3 nights in Jun 2021

2/10 Terrible

Bryant, Long Beach

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like the fact that we found a scorpion hiding on the bed
Stayed 3 nights in Jul 2020

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Jul 2020

10/10 Excellent

Victor, Mexico

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente servico y buena ubicación estadia muy buena
Stayed 5 nights in Jun 2020

4/10 Poor

Hilario

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Irving

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Ramón

Stayed 1 night in Mar 2025

10/10 Excellent

ALEJANDRO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio es excelente
Stayed 2 nights in Mar 2025

6/10 Okay

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 dias no hubo agua caliente y el dia que llegué habia ina cucaracha muerte
Stayed 4 nights in Feb 2025

4/10 Poor

Suzana Cristina

Traveled with family
Disliked: Cleanliness

Precisa melhorar MUITO

A localização próxima ao aeroporto é o único ponto positivo para voos bem cedo, que foi meu caso. Mas além de Oxxo e um mercado, não há nada por perto, nem o shopping que diz que há por lá estava funcionando, já que desde o furacão em 2023 encontra-se totalmente fechado. Os funcionários são o básico, não posso dizer que são prestativos nem amigáveis, pois tive que pedir duas vezes por uma toalha que estava faltando, me colocaram num quarto que a luz do banheiro não estava funcionando. Tive que tomar banho no escuro e somente 4h após o check in apareceu alguém da manutenção e arrumou, sendo que logo que entrei eles mesmos me avisaram que havia esse problema. Mas deixou uma sujeira imensa. Não recebi um desconto nem pedido de desculpas. Pelo contrário, e cobraram extra no check in por ter duas pessoas no quarto, dizendo que só havia reservado para uma. Em todos os hotéis, a não ser que tenha café da manhã, o preço é o mesmo para uma ou duas pessoas, já que a cama é de casal e as comodidades são exatamente as mesmas. A piscina precisa de manutenção. O fundo estava sujo e cheia de insetos. Na foto, essa área parece bonita, mas justo atrás dela (na parte que não aparece na foto) existe um depósito lotado de tralhas, que ficam expostas, sem porta nem cortina. É um ambiente zero convidativo. Também há um barco abandonado no jardim, que não aparece na foto. O jardim é um espaço que está bem cuidado, mas não há um banco sequer e gatos ficam circulando para fazer suas necessidades ali.
Stayed 1 night in Feb 2025