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Hotel Club del Sol Acapulco by NG Hoteles

3.0 star property

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Photo gallery for Hotel Club del Sol Acapulco by NG Hoteles

3 outdoor pools, sun loungers
Lobby sitting area
Reception hall
Reception hall
Lobby sitting area

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Costera M. Aleman 1750, Magallanes, Acapulco, GRO, 39670
  • Place, Condesa Beach
    ‪5 min walk‬
  • Place, Diana the Huntress
    ‪8 min walk‬
  • Place, Parque Papagayo
    ‪10 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪48 min drive‬

Room options

View all photos for Room Standard with Pool View

In-room safe, bed sheets

Room Standard with Pool View

  • 387 sq ft
  • Sleeps 4

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds | In-room safe, bed sheets

Economy Room, 2 Double Beds

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony | View from room

Superior Room, 2 Double Beds, Balcony

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | In-room safe, bed sheets

Standard Room, 2 Double Beds, Balcony

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, bed sheets

Room Standard

  • 430 sq ft
  • Sleeps 4

View all photos for Room Superior

In-room safe, bed sheets

Room Superior

  • 430 sq ft
  • Sleeps 4

About the neighborhood

Acapulco

Located in Costera Acapulco, Hotel Club del Sol Acapulco by NG Hoteles is adjacent to Plaza Bahia and within a 5-minute walk of Condesa Beach. This 200-room, 3-star hotel welcomes guests with 3 outdoor pools, 2 restaurants, and a bar/lounge.

What's nearby

  • Galerías Acapulco - 5 min walk - 0.3 miles
  • Condesa Beach - 5 min walk - 0.3 miles
  • Diana the Huntress - 8 min walk - 0.5 miles
  • Parque Papagayo - 10 min walk - 0.6 miles
  • Papagayo Beach - 14 min walk - 0.8 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 35 min drive

Restaurants

  • ‪Helados Santa Clara - ‬3 min walk
  • ‪Sanborns Café - ‬2 min walk
  • ‪Hotel Club del Sol - ‬1 min walk
  • ‪KFC - ‬1 min walk
  • ‪Mercado El Pueblito - ‬2 min walk

About this property

Hotel Club del Sol Acapulco by NG Hoteles

Guests staying at Hotel Club del Sol Acapulco by NG Hoteles enjoy 3 outdoor pools, free WiFi in public areas, and a terrace. Self parking is offered for MXN 100 per day. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers pet grooming services. Additional amenities include a vending machine, a banquet hall, and a garden.
Guests can expect to find TVs with cable channels. Ceiling fans and safes are also standard.
3 outdoor swimming pools are on site.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (MXN 100 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:30 AM for a fee: MXN 200 for adults and MXN 100 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 300
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 300

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 250 per pet, per night, plus a deposit of MXN 1000 per stay
  • Dogs only
  • 1 total pets
  • Pets may not be left unsupervised
  • Pet grooming services are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 100 for children
  • Uncovered self parking fee: MXN 100 per day (in/out privileges)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 300 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Club del Sol Acapulco
Hotel Club del Sol
Hotel Club del Sol Acapulco
Hotel Club Sol Acapulco
Hotel Club Sol
Club Sol Acapulco
Hotel Club del Sol
Del Sol Acapulco By Ng Hoteles
Hotel Club del Sol Acapulco by NG Hoteles Hotel
Hotel Club del Sol Acapulco by NG Hoteles Acapulco
Hotel Club del Sol Acapulco by NG Hoteles Hotel Acapulco

Frequently asked questions

What's there to do around Hotel Club del Sol Acapulco by NG Hoteles?

This hotel is situated in Costera Acapulco, just steps from Plaza Bahia, and within a 10-minute walk of Condesa Beach and Diana the Huntress. You'll also find Papagayo Beach and Parque Papagayo less than a mile away.

How much does it cost to stay at Hotel Club del Sol Acapulco by NG Hoteles?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Club del Sol Acapulco by NG Hoteles on Apr 12, 2026 start from $38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Club del Sol Acapulco by NG Hoteles?

Yes, uncovered parking is offered for MXN 100 per day with in/out privileges.

Does Hotel Club del Sol Acapulco by NG Hoteles include a casino?

No, Hotel Club del Sol Acapulco by NG Hoteles doesn't have a casino.

Is there an indoor pool at Hotel Club del Sol Acapulco by NG Hoteles?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

What do couples enjoy most about Hotel Club del Sol Acapulco by NG Hoteles?

There are plenty of amenities for couples at this hotel, including 3 outdoor pools, a bar, and 2 restaurants.

Are there hot tubs at Hotel Club del Sol Acapulco by NG Hoteles?

No, there isn't a spa tub at this hotel.

Does Hotel Club del Sol Acapulco by NG Hoteles have a restaurant that serves breakfast?

Yes, Hotel Club del Sol Acapulco by NG Hoteles has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Hotel Club del Sol Acapulco by NG Hoteles allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Club del Sol Acapulco by NG Hoteles for a fee of MXN 250 per pet, per night. The property also provides grooming services. A deposit of MXN 1000 per stay is collected.

Are there connecting rooms at Hotel Club del Sol Acapulco by NG Hoteles?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Club del Sol Acapulco by NG Hoteles?

The closest major airport to Hotel Club del Sol Acapulco by NG Hoteles is General Juan N. Alvarez Intl. Airport (ACA), which is 13.6 mi away (35 minutes by car).

Can I book a room with a balcony at Hotel Club del Sol Acapulco by NG Hoteles?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or courtyard views.

Hotel Club del Sol Acapulco by NG Hoteles Reviews

Reviews

6.0
Rating 10 - Excellent. 136 out of 735 reviews
Rating 8 - Good. 161 out of 735 reviews
Rating 6 - Okay. 144 out of 735 reviews
Rating 4 - Poor. 128 out of 735 reviews
Rating 2 - Terrible. 166 out of 735 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jaime

Stayed 2 nights in Dec 2025

2/10 Terrible

Emmanuel González

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When going for check in the staff was unpleasant and the wait time was very long. The room was neglected. Bed sheets were very dirty. In the shower, previous visitors left their used soap and were never removed by the staff when preparing the room. There were more than two soaps on the shower wall. I slept without covering because the bed sheets were stained and smelled really bad.
Stayed 2 nights in Dec 2025

2/10 Terrible

Alejandra

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I feel ripped off , I couldn’t stay a this hotel , I feel that the photos online were deceiving. Reality was that this hotel was not what was shown in the pictures, the hotel was literally falling apart, the rooms had broken windows, no covers on the beds, total unsanitary and neglected premises. I tried getting a refund but was told by staff that there was nothing they could do. I want a refund, ended un getting a different hotel. All 5 rooms that I got were dirty , had ripped towels and broken windows, this property should not be listed on Expedia.
Broken windows
Broken windows
Dirty showers
Stucture damage
Stayed 1 night in Dec 2025

4/10 Poor

Leon Salvador

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

4/10 Poor

William, Calgary

Traveled with partner
Liked: Amenities, property conditions & facilities
I understand the hotel is recovering from the hurricane…for that, I expected to tolerate the poor condition of the hotel. The staff however were some of the worst. Our room was not ready until 4:30. Dozens of people left waiting for rooms and staff didn’t even apologize. We asked for a 1.5 hour late check out and we were laughed at.
Stayed 3 nights in Dec 2025

2/10 Terrible

humberto

Traveled with family
Disliked: Cleanliness, staff & service, amenities
hotel con cucarachas, el aire acondicionado no servía, puerta hacia el balcón en estado deplorable, solo tenía 2 canales en la televisión, sin wifi cuando en su página anuncian que si lo hay, el estacionamiento parecía un lote baldío, pésima experiencia
Stayed 2 nights in Dec 2025

2/10 Terrible

Keniz Omar

Stayed 3 nights in May 2024

4/10 Poor

Manuel

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed stay

The entire hotel was pretty rundown, hallways had water dripping from the ceiling. It might have been nice at one time, but not anymore Staff was nice.
Stayed 4 nights in Oct 2025

4/10 Poor

Valentin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

4/10 Poor

Jose luis

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No me gustó que la habitación está muy deteriorada, los cuartos tienen televisión pero el control no está, el techo de la habitación tiene humedad y arañas
Stayed 3 nights in Apr 2025

2/10 Terrible

sandy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is not as decried, towels, bedding was dirty, old and smelly. Mildew on shower, shower curtain. Hallways have holes and mildew. This property has a great location. Hopefully Expedia update the pictures and lower the price. This was a big led down. I was catfish by Expedia and this hotel. I got pictures to prove it.
Stayed 5 nights in Jul 2025

2/10 Terrible

Alejandra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was unhealthy, not safe, a lot of moho odor, showing walls interior/exterior damaged, wall with big holes, floors without illumination (obscure) with tiles broken, electrical wiring exposed, ascensor not functioning, A/C not working, dirty bed clothing with red stains, dusty courtains. Receptionists with lack of good manbers. Room was rejected/refused due to unsafe and unhealthy conditions. We do have pictures to support statement.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rafael

Traveled with family
Liked: Amenities
That propety was ok
Stayed 1 night in Apr 2025

4/10 Poor

Meliza

Stayed 2 nights in Jun 2025

6/10 Okay

Amparito

Stayed 2 nights in May 2025

10/10 Excellent

Jose

Stayed 2 nights in May 2025

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Angel

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

elida

Stayed 2 nights in Jan 2025

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

2/10 Terrible

yip

Stayed 2 nights in Dec 2023

4/10 Poor

Benito

Disliked: Cleanliness, property conditions & facilities
I have chosen this hotel for low price, but in reality Acapulco in general has been in restauration cause huracan Otis,
Stayed 3 nights in Jan 2024

2/10 Terrible

Ma de los Angeles

Traveled with family
Liked: Room comfort
Disliked: Staff & service

No era lo que esperaba

Mal servicio, mal encarados y con poca disponibilidad para resolver dudas. Deberían o cambiar a la gente de recepción o sugerirles que traten bien a los huéspedes.
Stayed 1 night in Jan 2024

6/10 Okay

Elva

Not crowded which was nice but the hotel could have been cleaner and cozier for the local currency.
Stayed 2 nights in Sep 2023

2/10 Terrible

Paulina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba a punto de caerse en pedazos , las cortinas rotas , los azulejos quebrados, las peores camas , el agua del piso del baño se salía , la peor experiencia de mi vida no aguante y me fui aparte de eso el servicio del check in lo dio una persona que no procesa correctamente su cabeza , tuve que cruzar la calle y rentar otro hotel publicidad engañosa
Stayed 1 night in Aug 2023