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Hotel Canaima

2.5 star property

Choose dates to view prices

Photo gallery for Hotel Canaima

Outdoor pool
An indoor volleyball court with a yellow floor and blue and red walls.
A hotel room with two beds, a small table, chairs, and a TV.
A hotel with a white facade, a balcony, and a sign indicating it is a hotel.
A gym with various exercise equipment, including dumbbells and benches.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
180 Av Costera Miguel Alemán Magallanes, Acapulco, GRO, 39670
  • Place, Diana the Huntress
    ‪5 min walk‬
  • Place, Condesa Beach
    ‪7 min walk‬
  • Place, Parque Papagayo
    ‪14 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Quadruple Room, 2 Double Beds, Non Smoking

Blackout drapes

Standard Quadruple Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room, Multiple Beds

A hotel room with two beds, a TV, a small table, and a window.

Family Triple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed

View all photos for Deluxe Single Room

A bedroom with a striped bedspread, two bedside tables with lamps, and a sloped ceiling.

Deluxe Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Acapulco

Located in Costera Acapulco, Hotel Canaima is within a 10-minute walk of popular sights such as Diana the Huntress and Condesa Beach. This 16-room hotel has an outdoor pool, free self parking, and a gym.

What's nearby

  • Diana Galleries Mall - 2 min walk - 0.1 miles
  • Diana the Huntress - 5 min walk - 0.3 miles
  • Condesa Beach - 7 min walk - 0.4 miles
  • Parque Papagayo - 14 min walk - 0.8 miles
  • Papagayo Beach - 17 min walk - 0.9 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

Restaurants

  • ‪Helados Santa Clara - ‬2 min walk
  • La Casa de los Abuelos Galerias Diana
  • ‪Fisher's Acapulco - ‬3 min walk
  • ‪Los Tarascos - ‬1 min walk
  • ‪Micheladas De La Calle - ‬1 min walk

About this property

Hotel Canaima

At Hotel Canaima, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a terrace, a TV in a common area, and an ATM.
Guests can expect to find 32-inch LCD TVs with digital channels. Free toiletries are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Canaima Acapulco
Canaima Acapulco
Hotel Canaima Hotel
Hotel Canaima Acapulco
Hotel Canaima Hotel Acapulco

Frequently asked questions

Is a free cancellation option available at Hotel Canaima?

Hotel Canaima offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see near Hotel Canaima?

This hotel is situated in Costera Acapulco within a 10-minute walk of Diana the Huntress and Condesa Beach. You'll also find Papagayo Beach and La Quebrada Cliffs within a short drive.

Is there parking available at Hotel Canaima?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel Canaima have a casino?

No, Hotel Canaima doesn't have a casino.

Will I find an indoor pool at Hotel Canaima?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Canaima?

Couples will appreciate amenities like an outdoor pool, concierge services, and a terrace at this hotel.

Does Hotel Canaima have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Canaima feature a restaurant that includes a breakfast menu?

No, Hotel Canaima doesn't have a restaurant that serves breakfast.

Will Hotel Canaima allow pets to stay for free?

No, pets aren't allowed at Hotel Canaima.

Does Hotel Canaima have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Canaima?

The closest major airport to Hotel Canaima is General Juan N. Alvarez Intl. Airport (ACA), which is 12.3 mi away (32 minutes by car).

Are there rooms with balconies at Hotel Canaima?

No, you won't find guestrooms with balconies at Hotel Canaima.

Hotel Canaima Reviews

Reviews

6.2
Rating 10 - Excellent. 1 out of 16 reviews
Rating 8 - Good. 7 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 3 out of 16 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Susana Ilayalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El horario de entrada es a las 3:00 y el de slida a las 12:30. es un horario complicado. Pero la gente es muy amable y la estancia agradable.
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Habia mucho mosco, una buena fumigada le faltaria, estaba cerca de mi lugar de trabajo, accesible
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Fernanda

Liked: Cleanliness, staff & service
Habitaciones amplias, alberca bonita. Instalaciones del hotel son viejas
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible todo horrible todo horrible todo horrible horrible horrible
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó el aire acondicionado y su gente muy amable y atenta con uno
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación y las instalaciones de muy buen nivel por el costo que se maneja.
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lo que no me gusto fue que el aire acondicionado falló un poco
Stayed 2 nights in Mar 2019
Verified review

2/10 Terrible

Marcelino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una desepcion

desgraciadamente desde el inicio no me respetaron la recervacion alegabdo que no llege al check in a las 3 ni les avise que iva a utilizar la habitacion a pesar que recerve dando mi tarjeta y sin derecho a reembolso. En la recepcion solo me dieron la explicacion que fue orden del dueño y que no podian darme el cuarto con las caracteristicas y que se me complicaria conceguir algo porque los hoteles tenian mucha demanda y que los precios serian mayores y fue cierto nos costo mucho encontrar hospedaje lo unico bueno fue que el hotel que suerte encontramos se encontraba lejos del ruido de las chelerias
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Luis

Liked: Cleanliness, staff & service, property conditions & facilities

Pff

El hotel en general bien, lo malo, la taquerías que está casi frente al hotel con música súper alta hasta las 5 am que no deja dormir y obvio menos descansar
Stayed 2 nights in Feb 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
They had no record of my booking whatsoever. Luckily they had a room free.
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Desde la recepción no hay lugar para estacionarse y en un lugar cerca para bajar equipaje el mismo recepcionista me quito del lugar el trato no es tan cordial y para hacer el pago se tardo demasiado en una de las habitaciones problemas todo el tiempo con el aire acondicionado nunca lo repararon el olor de la limpieza de la entrada del hotel muy desagradable y todo el tiempo dar la vuelta para entrar porque estaban en reparaciones y querían vibrar las toallas en una habitación cuádruple solo querían dar dos toallas
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
para pasar la noche es buena opcion y barata, comodo, bonita.
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
No eciste como subir o bajar la temperatura del aire acondicionado , no te proporcionan más sabanas si las necesitas . Entrada descuidada
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable cerca de la playa

Excelente hotel cercano a la playa y atracciones.....
Stayed 1 night in Oct 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Cristian

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2018