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El Tropicano

3.0 star property
Hotel connected to a shopping center in Acapulco with 2 outdoor swimming pools

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Photo gallery for El Tropicano

2 outdoor pools
1 bedroom
Garden
Front of property
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Costera Miguel Aleman 20, Fracc. Costa Azul, Acapulco, GRO, 39850
  • Icacos Beach
    ‪3 min walk‬
  • El Rollo Acapulco
    ‪7 min walk‬
  • Condesa Beach
    ‪4 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪14 min drive‬

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Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

1 bedroom

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Acapulco

Located in Costera Acapulco, El Tropicano is adjacent to Naval History Museum and within a 10-minute stroll of Casa de la Cultura. This 106-room, 3-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a terrace. Centrally located in Acapulco, the hotel is connected to a shopping center, and a short walk from Icacos Beach and El Veladero National Park.

What's nearby

  • Icacos Beach - 3 min walk - 0.2 miles
  • El Rollo Acapulco - 7 min walk - 0.4 miles
  • Diana the Huntress - 3 min drive - 2.1 miles
  • Condesa Beach - 4 min drive - 2.4 miles
  • Papagayo Beach - 5 min drive - 3.5 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 25 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Questa Pasta - ‬4 min walk
  • ‪McCarthy's Irish Pub - Acapulco - ‬5 min walk
  • ‪Suntory - ‬3 min walk
  • ‪Tacos Tumbras - ‬2 min walk

About this property

El Tropicano

Hotel connected to a shopping center in Acapulco with 2 outdoor swimming pools
Guests of El Tropicano enjoy access to 2 outdoor pools, a terrace, and a porter/bellhop. The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables. This smoke-free hotel also has a garden.
2 outdoor swimming pools are on site.

Languages

English

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Property amenities

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 199 for adults and MXN 105 for children
  • A restaurant

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • 5 buildings
  • Built in 1965
  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Connecting rooms available

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 199.00 for adults and MXN 105.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

El Tropicano
El Tropicano Acapulco
El Tropicano Hotel
El Tropicano Hotel Acapulco
Acapulco El Tropicano Hotel
El Tropicano Hotel Acapulco
El Tropicano Acapulco Hotel Acapulco
El Tropicano Hotel
El Tropicano Acapulco
El Tropicano Hotel Acapulco

Frequently asked questions

Are free cancellation options available at El Tropicano?

El Tropicano provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What's there to do close to El Tropicano?

This hotel is situated in Costera Acapulco, just steps from Naval History Museum, and within a 10-minute walk of Icacos Beach and Casa de la Cultura. You'll also find Papagayo Beach and Diana the Huntress within a short drive.

Will I be able to park at El Tropicano?

No, this hotel doesn't offer parking.

Does El Tropicano feature a casino?

No, El Tropicano doesn't have a casino.

Will I find an indoor pool at El Tropicano?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is El Tropicano a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a turndown service as well as 2 outdoor pools and a restaurant.

Are there hot tubs at El Tropicano?

No, there isn't a spa tub at this hotel.

Does El Tropicano feature a restaurant that includes a breakfast menu?

Yes, El Tropicano serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does El Tropicano allow pets to stay for free?

No, pets and service animals aren't allowed at El Tropicano.

Does El Tropicano have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to El Tropicano?

The closest major airport to El Tropicano is General Juan N. Alvarez Intl. Airport (ACA), which is 10.2 mi away (25 minutes by car).

Are there rooms with balconies at El Tropicano?

Yes, every guestroom at El Tropicano comes with a balcony with some featuring garden or pool views.

El Tropicano Reviews

Reviews

6.8
Rating 10 - Excellent. 54 out of 247 reviews
Rating 8 - Good. 72 out of 247 reviews
Rating 6 - Okay. 61 out of 247 reviews
Rating 4 - Poor. 28 out of 247 reviews
Rating 2 - Terrible. 32 out of 247 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Dr Marco Aurelio

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal con mala actitud. Hotel mal mantenido.

La mujer joven en la recepción era increíblemente poco profesional y adversarial, sin ninguna buena razón. Encienden la unidad de aire acondicionado vieja y mal mantenida con un control remoto y luego llevan el control remoto a la oficina, dejar a los huéspedes sin forma de controlar la temperatura en la habitación. Si tiene la opción de elegir otro hotel donde el personal tenga una actitud normal y hospitalaria hacia los huéspedes, hágase un favor y elija el otro hotel. Este cliente se ha alojado en miles de hoteles en diferentes países y nunca ha visto que el personal del hotel tenga una actitud tan poco profesional e inhóspita hacia los clientes que pagan. Esta revisión es publicada por alguien que es completamente razonable y lógico. La vida y los hoteles no son perfectos, pero ninguna persona razonable querría quedarse en un hotel con un personal con tan mal comportamiento. Elija cualquier otro hotel si hay uno disponible.
Stayed 2 nights in Dec 2023

8/10 Good

Desiree

Liked: Staff & service
Staff was great. The property is a bit run down and the pool was not very clean but a lot of people were swimming in it. The price was really great for 5 nights and we were happy with our choice in the end.
Stayed 5 nights in May 2023

10/10 Excellent

Jose

Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was cheap and the pool were clean and very cool. Also, everything was close by such as grocery stores and restaurants. I highly recommend this hotel for those who are in a budget or simply want to save some money and have a great time.
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not work it for the price we pay. The service was really bad. Room was so old and bathroom sink have mold. All over. Really bad experience. We try to go out as much we could as room was very unpleasant picture were not what it shows. misleading
Stayed 5 nights in Dec 2019

8/10 Good

Kaley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Beautiful. The best. Nothing to say. It was ok. Nice and clean.

6/10 Okay

anette, chicsgo

Liked: Staff & service
Rooms are clean, close to beach, transportation. Staff was friendly ,

8/10 Good

Pete, Chicago

Liked: Cleanliness, staff & service

Friendly staff

The staff was very friendly and personable. They helped with any questions even though they didn't speak great English and I didn't speak great Spanish.

6/10 Okay

Ronald, Ohio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

cheap traveler

good budget hotel don't expect much and you will be happy, very hard beds, good hot water and a/c very cold but the location is what your really paying for, everything is in walking distance for everything else use the air condition bus to go up and down the main tourist strip

6/10 Okay

ronald, toledo, ohio

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

cheap traveler

good basic budget hotel, hard beds, good location everything you need is in walking distance

6/10 Okay

ronald, toledo, ohio

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

budget vacation

good basic hotel, a/c freezing cold, hot showers and hard beds, everything is in walking distance from here or short bus ride for 7 peso

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

TPieters, London, Canada

Liked: Cleanliness, staff & service, room comfort

Not a luxury hotel but we really enjoyed our stay

I had stayed in this hotel 28 years ago and it was decent then. I worried that it would be a dump. But we were pleasantly surprised by how clean the rooms and pool were (and we arrived on New Year's Day when a bit of a mess might have been understandable). The staff was very friendly and even upgraded us to a suite for free. The hotel is old--and our toilet got plugged--but the serviceman was up to the room within 10 minutes of calling the desk and unplugged it. Overall, it was a great deal for the price we paid.

8/10 Good

Tom, Cleveland, OH

Liked: Cleanliness, staff & service, property conditions & facilities

nice location

I was nice clean hotel and friendly staff - except for check in lady

2/10 Terrible

Julio, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Problems

I will never go in my life again.

6/10 Okay

Antonio B

Ok for the price

The price is right, low class, but we cant complain.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Generally good staff and location,

Only poor item is lack of internet service across their hotel, only available in the reception area. In this modern age of communication? Wi-fi is cheap to install. Otherwise hotel is ok but old and needs some touchup maintenance as for all hotels in Acapulco.

2/10 Terrible

E, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs!!!

Although this hotel looks as though it was once an amazing spot, as does most of Acapulco, the rooms was invested with bed bugs!!! Both beds and furniture had visible creepy crawlies and I was covered head to toe in bites. After having prepaid, we stayed our three nights on the hard dirty beds.. Someone needs to sink some much needed tlc into this place ASAP!!

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Miguel Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo todo tranquilo la estancia
Stayed 1 night in Feb 2025

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